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Uploaded on Sep 30, 2010
How IBM and MISA are working to create Smarter Municipalities Across Canada
Complexity is a fact of life for government entities. One of the core dimensions of complexity is simply the range of services offered, and the variation that siloed approaches have created. To create smarter cities and municipalities, agencies and divisions must communicate and collaborate in ways that drive best practices around defining and delivering citizen-centric services with technology. In this video, you will hear from Roy Wiseman, CIO of the Canadian municipality of Peel, who along with other IT executives across Canada have been collaborating and capturing ideas on how to make government smarter through the development of a Municipal Reference Model. Roy will discuss how his team has worked with IBM Rational to make this model more actionable and accelerate collaboration which is improving the business of government across Canada.