 Hello, again, from Geneva and WISIS Forum 2022. I'm joined by Mubarakah Ibrahim, who is acting CIO of Emirates Health Services in UAE. Welcome. And I know you've been talking at a couple of major platforms about how ICT is delivering better health services in UAE. Could you tell us about that, please? Yes. First, thank you very much for hosting me. And regarding that, actually, we talked about how in the UAE we have utilized the technology to fight COVID when we had the COVID regarding introducing a lot of the telemedicine. We've actually implemented apps that can help the patients to register their booking for vaccination and all that. So there was actually a work around how we deploy the technology to help the COVID-19 pandemic. And we were very successful in that part, since we have introduced a lot of technologies. I'll give you an example. We have done the COVID-19 app, which we have currently 1.7 million downloads on that. And for the this app was at first introduced to have a lot of information about the COVID. And then it was introduced where they have an appointment for them to do the vaccination and the PCR. So there's a lot of people who have utilized that so that we can organize the process of how they can do the vaccination and also the PCRs. So that was one of the successful project that we have done. We have done the virtual clinic because you remember at the beginning of the pandemic, a lot of people didn't move out of the houses. And so we wanted actually to reach them within the comfort of their home. And these innovations, will they continue to be used now that people can move more freely? Yeah, actually, it's more around how these tools and technology will help them actually to reach them wherever they are. You know, before they have to travel to go to, you know, to doctor, they have to travel to go to a consultant. Now, why should we do this? We can actually, even while you are driving, you can go online and see, you know, your doctor, you can communicate with him. And you can see, you know, there's in the future, also, they will be introducing more of, you know, like gadgets that they can, you know, put so that you can get, they get your assessments online. So I feel as a technology, this is a leap of how we are produced, introducing our healthcare, and it will continue in that direction. Is there a danger? Do you think that sometimes people, the technology goes too far in the sense that some people still want that face-to-face contact? Or do you think we've reached now this place where we understand a hybrid way of delivering services is much better? Well, I do agree with you that we should be having a hybrid way, but there are some certain, like, you know, cold or certain disease that you don't have to go to a hospital or an ER. And there are people who have, you know, first priority on that. So if you have some sort of, you know, light symptoms, some sort of, you know, like disease or anything, the doctor can go online and can help you. But if there is something that is really, you know, wants the doctors to be available to give them the care face-to-face, then yes, I do agree that there should be a hybrid approach. So it's a sort of sensible use of ICTs to maintain inclusivity so that no one gets left behind, essentially. Yes. Brave new world of tech medicine. And there is a lot of technologies that, you know, it's introduced nowadays, you know, like now in the UAE, we're utilizing the AI and the machine learning to do a lot of prediction going to the future. And one of the things that we have done during the COVID-19, we did something called risk assessment factors, where we have actually collected or collected all the data of all our patients, you know, that we have in our database. And we were able to estimate who are the patients who have risks if they didn't have a vaccination or risk if they have the COVID for them to be hospitalized. And this actually gave us actually the management to see where they need to increase their resources when it comes to patient doctors or even, you know, bed, you know, bed occupancy. So they know that in this area, there's a huge number of people that has these type of risks. So we can, you know, end up, you know, like preparing more of an ICU beds so that we can manage these cases. Sounds tremendously innovative. Mubarakah Ibrahim, thank you so much for joining us. Thank you.