 Good morning and welcome to this week's edition of Encompass Live! I am your host, Krista Porter, here at the Nebraska Library Commission. Encompass Live! is the Commission's weekly webinar series where we cover a variety of topics that may be of interest to libraries. We broadcast live every Wednesday morning at 10 a.m. central time, but if you're unable to join us on Wednesdays that's okay. We record the show every week as we are doing today and that is then posted to our archives afterwards. I'll show you at the end of today's show where you can access all of our archives. Both the live show and the recordings are free and open to anyone to watch, so please do share with your friends, family, neighbors, colleagues, anyone you think may be interested in any of the topics we have on the show. The Nebraska Library Commission is the state agency for libraries in Nebraska and that is for all types of libraries. So you will find things on our show for public libraries, K-12s, universities, academics, museums, corrections, basically anything that's a library has something library related. You'll possibly find a topic on our, we're very broad and that's really our only focus is libraries in general. And so we have a mixture of things to book reviews, interviews, mini training sessions, demos of services and products that we think might be of interest or useful to libraries. So you should definitely be able to find something. Sometimes that we have guest speakers that come in from outside of the Library Commission, outside of Nebraska, in Nebraska, but outside of Nebraska sometimes. And sometimes we have Nebraska Library Commission staff that do presentations. Sometimes those are focused on things we offer here, specifically as a commission. But that's what we actually have today is Disney's Mary Sowers. Good morning, Mary. Good morning, Chris. And she is from the Library Commission, our government Information Services Librarian here. And this morning, obviously, we're going to talk about the census. Yay. It's coming. It's happening. Yes, actually, it's happening very quickly. And what you need, should know about it, your library, things that will help you deal with what's going to be coming and whatnot. So I'm just going to hand it over to you, Mary, to take your way and tell us all everything we need to know. Okay, well, I'll try to do my best. No, don't. I'll be honest, there is a lot of information out there that I very confusing. Okay, so my aim here today is to try to narrow and winnow a lot of that information down to the basics of what you need to know, and then resources that you can access if we don't answer your questions today. So here we go. I have included things from the United States Census Bureau, the ALA Libraries and the 2020 Census, and things. And obviously, this is sponsored by Nebraska Library Commission. Just a very brief history of the census. Any of you who have not been reading my blog post, you know, where I've broken down by decade the history of the census. I was gonna say, those posts are really cool. I haven't been able to read all of them, but it's so interesting. Every, I don't know how often you put, a weekly? Well, it started out weekly, and I've been doing two or three a week just to stay on top of it, because I wanted to do one every week leading up to the actual census day, you know. So we're getting down to the census day. It's very interesting. Yeah, you never knew about it or never thought. Absolutely. The blog post about that on our on our website. Yeah, so if you if you're interested in seeing the whole series, just go to nlc.nebraska.gov and type in history of the census, and you'll find all the blog posts. Beginning in 1790 was our first census taking as prescribed by the founding fathers in the Constitution every 10 years. The US is supposed to conduct a census. Now, the very first one was very basic, and it was mainly the free flight males, free flight females, and slaves. That's the basics for that very first one. And so not a whole lot. Well, first, there weren't a lot of whole, a whole lot of people in the country at that time, you know, but it was pretty brief, you know, and then gradually every 10 years, something was added, you know, to those where it expanded on what was needed. Like, for example, the next couple, it started including children in the home. And so originally it was just adults. Yes, originally it was just adults. Well, not necessarily free flight males might include children, male children, you know, and free flight females might include children, too. But still very basic. But then the ones, as they went along, would add age groups to include children, you know, that type of thing. And then, again, gradually, more and more, as they began to realize how important the census information was, they would add more questions. And like, for example, country of birth, what the occupation of the household, the head of the household was, or the wife, you know, if there was a wife involved, that type of thing. And that brings us pretty much to today where they ask, where they use all of this information to determine counts for manufacturing, population, housing, you name it, you know, these census statistics populate a lot of information. So much that it's used for and not just by the government, but by other organizations being able to know businesses and communities and organizations. Oh, there's this many of this type of people here, we need to do something. Exactly. Right. For whatever. And it definitely does drill down all the way down to the town, you know, the town, city, village, you know, whatever, so that city officials can use that information in helping their communities. You know, so it's very important information. And that being said, to best achieve a fair, accurate and complete count, it is vital that we get as many people as possible to respond to the survey and to the census questionnaire. And that's where libraries are so important is because libraries tend to get a large amount of people coming through their doors that they can talk to about the census and advertise the census to and help, you know, once it comes down to the actual filling of the questionnaire. And I will get down to that a little bit later. Like something I think that libraries have a lot of experience with from other Oh, absolutely. Things that people come in all the time. I need to apply for a job online. Yes. I need to apply for unemployment on the other side. Exactly. Whatever. And I think we've got a lot of that just on our feet experience with helping you get to the right place. Let me show you how to click on the right button to do the thing. And we've been doing this for years anyway. This is just another thing that people need to go online and do. Yeah, absolutely. Librarians are definitely experts in helping people find information. And the census is just one more thing. You know, like, for example, I was thinking of the Affordable Care Act of just a few years ago. Librarians were huge at libraries and librarians were huge in helping people get to that information. And that's the census is one more thing that libraries and librarians can help get to. So census results will allocate billions of dollars. And that's one thing we just cannot stress enough in getting people to respond is the more people that respond, the more the government or federal government will and down to the state and local governments will know how to allocate that money, you know, to the programs that are needed in the various communities. So that's why I say they will allocate billions of dollars in federal funding to state and local communities over the next 10 years. So the census that is information that's gathered this year will impact the whole country for the next 10 years. And that's just one more way of saying why it's so important. So it is really local. I mean, this is they know a lot of people are the government. It's just, no, it's not down to what is your town going to get to help provide, you know, federal funding for your town to do things. But then also for your local community leaders, your mayor, your city council to know. Absolutely. This is who is in our town and here's how we can now help serve them better. Right. Exactly. And, you know, if you already have federal programs that your community is taking advantage of, the federal funding impacts those programs, you know, and a lot of people don't realize that they need to know that that's where the money needs to go to. Yes, exactly. And this is how it gets there. So anyway, census results also determine representation not only in Congress, you know, obviously at the federal level, but also state legislatures and local government, you know. So all of these entities use census information, census results to determine a lot of factors. So it's just super important. So we've got to get the word out or continue to get the word out. And in order to make it easy for everyone, this year is huge in the history of the census, because for the first time ever in the three main ways to respond to the census, it will be available to do online. You can do it from your home computer. You can do it from a library computer. You can do it from your phone or your tablet or your laptop. Anywhere you've got an internet connection, you can respond to the census. So the first main way that the census is pushing is online. You can respond online at my2020census.gov. And I'm going to click on it so that you know what it looks like. And this will take just a second. I had noticed this morning that it was a little bit of a lag time. So the site's up right now, but you can't start responding until tomorrow. Yes, that's correct. Actually, beginning tomorrow, March 12th through March 20th, households in the United States will be receiving, starting to receive their invitation card, whatever you want to call it, in the mail regarding responding to the census online. And I'm not sure why this is not responding, but essentially, at my2020census.gov, it comes up with... Let's try this. Sure. Hand escape and we'll... Sure. We're going to do this. There we go. Oh, of course, as soon as we decide. Yeah, of course. There it is. Yeah, there we go. Okay. When you or your patrons go to my2020census.gov, this is what you will see. And it has a little bit of a welcome for... And getting started, but they have purposely kept it brief. In general, I've been told that filling it out should only take anywhere from 15 minutes to 30 minutes at the most. In general, it's about 15 minutes. But if you want to just take your time, you're not being timed or anything like that. And then you just click on start the questionnaire. Now, the important thing about the card that you're going to get in the mail is there is a 12-digit census ID found on the card or the materials sent to their houses. And you need that code to do this online. But it comes up right away. Please log in, use the materials. We mailed you and fill in the code right down here. And I see at the top, there's a bar showing where you're at in it. Yes, verification. So this code is related to your... The mailing address. Yes, that is correct. Like a code for you as a person. No, no, no, no. It's a code for your house. Yeah, absolutely. Being in your apartment number. Yeah, that's correct. That is... It's essentially your location, not necessarily... It is nothing like a social security number. And in fact, that is the one thing that the census will never do is they will never ask you for a social security number. They will never ask you for a credit card number. Nothing like that. And that was... That's one thing I want to be sure and emphasize here too is I know there have been some concerns with people doing this online about the security of their information. And it is illegal by federal law for the census to use any of that information that you provide as a person. It is only for abstract statistics. So your answers are secured. They will never be shared. Your personal information never shared with anybody, only the statistical information. And because I don't have my code, I can't actually log in and do this, but Chris is right across the top. You can see the types of things that are going to be covered. Your address verification is going to be there and that's where the code correlates. Then they will ask household questions, people questions, and then final questions. Now, I'll be honest, I'm not sure what the final questions are, but mainly the household is how many are in your household as of April 1st, that type of thing. So it's really going to be straightforward, easy to answer questions. So does this compare to, you know, we used to have, and I'm assuming we still do have, the short form and the long form, that some, you know, there was always the some people would get the long form. Right. Some get the short form. What is this comparable to? Actually, I think there is going to be a, quote unquote, longer form, but not much longer. And there, my understanding is that there are a, there is going to be a sampling, kind of a random sampling of the long form actually mailed to the houses. Okay, so it's a paper that you remember from. Yeah, you remember from 10 years ago doing these. Yeah, exactly. Yeah, 10 years ago it was all paper. But if you do get a card in the mail starting tomorrow, you can use that to respond online. And we'll also get to some other pieces of that as we go along. The next main way that you can respond to the census is by phone. And you can get assistance or respond by phone completely, you know, answer the questionnaire by phone starting, and actually that started on Monday, March 9th. And there are toll free telephone numbers. Go ahead. Yes. Yeah. And if I remember correctly, these toll free numbers are at 2020census.gov, and which will also be at the end. This is the PDF that should be open. Yes, it is. Hit escape. Let's see if it popped up in the bottom somewhere. I'm not seeing it. That's interesting. It may, we did recently, this may be a conversation to have with our computer people here at the library commission. We just recently have our computers updated. So there may be some things that are still on the internet. When, I should mention this too, well, we'll talk about this when we're having this issue. When their archive is available for today's show, we will have the PowerPoint presentation available for you as well. So you'll be able to access these links from there when you're, yes, that's correct. Yes, but is it just a thing on the census page? Well, and I'm beginning to wonder if maybe the, yes, they've, or, because, well, directly it came right up. So I don't know, but let's see if I, there's a how to respond. Yes, there are ways to respond. That's it. Okay, this is going to be probably either the first or second most important website that you will use, that you can help your patrons with. And it is 2020census.gov. Super simple to remember, bookmark it, all you have to do is click on it. And you can get the facts. And I'll go through some of this, but just back to where we were earlier, ways to respond. The telephone numbers should be listed here. Okay, they are not completely up and running yet. And I may have gotten that from ALA, but anyway. Oh, the PDF, yeah. Yes. And I apologize for, let me see. Okay. For some reason, the PDF with the telephone numbers is not working. But we'll figure that out before we get the archive up for you. So you'll have the right link. That's correct. Yeah, we'll go to check that and track it down later. Not a problem. Okay. And then the third way, at least the third main way that households will be able to answer the census is by mail. And as I mentioned to Krista earlier, there will be mailed forms out. And those will go out between April 8th and 16th. And then lastly, even though it's not considered one of the main ways, if by May 13th, a household has not responded to the census, starting May 13th, they will, the Census Bureau will send out enumerators, census takers, door to door. Okay. And so that's why it's so important to either do it online, by phone, or by mail, if at all possible, so that you don't have to have somebody showing up at your door, which, you know, they get paid and everything, but it is, you know, a cost, you know, for people to come around. But as long as people respond to the census, doesn't matter which way, that's all that matters. So, no question. So by mail, households receive a paper questionnaire. So first, you're going to get this little postcard thing that has, well, as a code, the online reading. But then also everyone's going to get a paper questionnaire. No, I think my understanding is that they are, as people respond online, they're keeping track. And if you did it online, then you don't need that. Got it. Because that's when the question was, okay, if I do not answer the census online, will I still receive a paper form? Actually, the answer is, if you don't submit it online, then you will get a paper form because you didn't do it online. That's correct. So they are going to try, you know, step by step to get you to respond. If you don't buy it online, then you'll get a paper. If you don't get it, if you don't do it by paper, then you'll get somebody at your front door, you know. So it's a multi-stepping. Yes, it is. And that, like multiple answers. Exactly, yeah. And that's the nice thing about computers these days is they can keep track of people, you know, responding and, you know, guaranteed. It is not a big brother issue. They are just trying to make sure as many people as possible respond, not who specifically, but as many people as possible. And so they're working through the process and they keep track and then, you know, send out as necessary, you know, either by mail or. So we have a question about a different survey, which we know about the American Community Survey, which is done in between the censuses. That's correct. And the person online says, I received an American Community Survey and already and completed that. Do we expect, yes, so now I guess the question, are we going to now also going to get a census survey? Yes, that's correct. Totally different thing. Totally different thing. Yeah. So they do the surveys, American Community Surveys the same year in the census? No, I believe it's every, it's every, it's, it's five years. If I remember correctly. Yes. So, yeah, so this is 2020, so 2025 they'll be doing an American Community Survey and. They do estimates every year in between. Yes. Whether, yeah, exactly. Okay. Yeah. And is there a deadline to respond to the census? Um, I would say probably by no later than May 13th. I know there's, well, yeah, because that's when they're going to start sending people. And you might have this future in your presentation about when that the information is then presented to the, you know, when the census presents these statistics in December or something. Yeah, that's right. Like, yeah, by the timeline coming up. Yeah, there is. And actually, I will go through the timeline, you know, as to where we are now and what happens, you know, later, but you're absolutely right. By the end of the year, all the information is supposed to be sent to the president in Congress. Right. So, and then it will by March 31st of 2021, so March a year from now, is when it starts being disseminated to the state. Right. Exactly. So, the deadline is really going to be. As soon as possible. Yeah, as soon as possible to do it. But if you don't do it online and you don't do it in the mail once someone's going to start coming to your house as of May 13th, then they're going to get it done. Yeah, they're going to get it one way or the other. So, it's just easier to do it. Do it your way, you know? Sure. So, for those of us that don't like, you know, weird people not going to do it, well, except for the Girl Scouts who've been coming to my house. Oh, yeah. Girl Scouts are always welcome. But like, some three different ones now. Yeah. Do the online ones and nobody comes knocking at your door that you don't want. Yeah, absolutely. Yeah. And in broad terms, here's what libraries across the country are doing. Providing internet access so that residents can respond online starting March 12th and that's starting tomorrow. Residents can also opt to respond by phone or mail. That's already mentioned. That's a huge thing because we know, especially in our rural states like Nebraska, so many people do not have internet at home. Yes, that's true. Do not have good enough internet at home. That is right. And that's why it's so important to get the word out in your local community for those people, you know, if you want to do this online and do it as soon as possible, come to your local library, you know, and we can provide information on how you can do this. And I'm going to talk about this a little bit more specifically, helping job seekers apply for online for 500,000 temporary census jobs. They need those enumerators. The people that go door to door. If you're an outgoing person and you like to walk, go around and chit chat with people. Yes, exactly. And you can go to the 2020census.gov and then have a jobs link at the very top. And this is what it looks like. And it's not too late to apply. So if you, excuse me, if you know someone in your local community who, you know, would really like a temporary job, and if I remember correctly, they're paying pretty well. Yeah, they are. It's right up there, you know, more than minimum wage if I remember correctly. But yes, you can help your community in lots of ways. Oh, hey, is that the PDF you're trying to get open? No, I don't think so. Okay, no. Yeah. But there's lots of different ways that libraries can help their communities in this census process. The other part is informing the public about the 2020census. So if you are not already, you know, letting people know that this is coming. You can let them know what their options are for responding, which is what we've already covered, and how to avoid misinformation and scam. And that was one thing I was mentioning earlier is if they are truly from the census, they will never ask you for your social security number, your bank account, or money or donation. Never. And if they do, chances are they are not truly from the Census Bureau. And if they do come to your door, they should have a badge, a valid U.S. Department of Commerce ID badge or census badge with their photograph and an expiration date. So if they don't have one of those, and you are still concerned about your identity after, you know, an encounter like that, be sure to call this 1-800 number. And this is that 1-800 number is something that you can put on maybe a handout, you know, to your patrons, along with other information, just in case they have something to do. That one keeps popping up. There we go. Okay. And then the other thing that you can do is partner with local leaders if you are not already. Work with your local governments and your local agency leaders to help reach as many people as possible. And like for example, your health department and maybe your Chamber of Commerce, you know, other leaders in your community are going to know where the hard to reach populations are. Talk to them. Work with them if possible. Have them make contact or try to get the word out to those communities that they can come to your library to fill out the census information. And I want to do a little bit more specific. How can my library prepare? Okay. Number one, library staff should be familiar with as much census information as possible. And I've shown you a couple of websites that 2020census.gov is probably going to be your first or second most important. But go to that website, familiarize yourself with all of the tabs, all of the information located there, how to get to the questionnaire, and any related resources to that. So make sure you're familiar with that information so that it's ready, bookmark it, you know, make sure it's ready for you at all times. I know on the census, the MyCensus stage, which I think is very clean and simple. Yes, it is. They just said a couple of things at the top, an FAQ and an instruction. And I was like, ooh, instructions. I was wondering, it's going to be like, here's all the questions. Even that is very simple. They open up a couple, each one is just a little pop up window, and it's only a few things. It's not overwhelming. It's not tons of information. Correct. The basics of how do I do this? Why am I doing this? Am I required to do this? More information. So there's, you know, really very, I mean, I'm honestly, I was very impressed with how simple they've made it and not overwhelms people because, you know, we work in libraries who deal with a lot of these kind of online things. We know sometimes they're looking into help and you can get buried in all the detail. This has really been brought down to the very bare minimum of just what you need to know and the fewest number of census rights. Exactly. Well, you know, the Census Bureau has been doing this a long time and they are constantly working. And I've seen this in setting the history of the census. They have constantly been working with how can we make this as easy as possible for people to get more people to do it. Yes. So more people will respond. And so the feedback that they got for this particular census was keep it, since we're going to online for the first time, keep it simple. Just being online is going to scare some people. Oh, yes. Absolutely. I'm nervous. I don't know. I don't do computers very well. Yeah. The other probably number one or two, I would say the 2020census.gov and then this ala.org slash census. I've had problems with this link working today. If you just type in ala.org slash census, you will come up to the American Library Association resource page for libraries and the census. Spelled correctly. Yeah. Oh, it's not a subpage of advocacy, but it did bring it to it eventually. Close all tabs on that. Let's just get rid of it. Yeah, there we go. Okay. And then actually, I'm going to try to do the E. I mean, I know it's it's the easiest one to get to. There we go. Oh, okay. All right. Yeah, try it there. Yeah, because it works in here. Yeah, I corrected that link, but yeah, I corrected that link earlier and it's still getting me. There we go. This is probably the number one or two page tied with census.gov 2020census.gov for information and general resources from the American Library Association. There are libraries guide to the 2020census that was just updated in January, so that's very new. But the newest one is libraries and the 2020census responding to the census. That one is just a two page tip sheet that you will find very valuable. I thought that was a great way. It's short to the point has lots of great tips. And then the next one from that page that I wanted to mention is that is actually a webinar that was but that was very useful kind of in the beginning stages of this and it's still good if you want to listen to it, but more current information and there is American libraries live libraries in the census. That's also another webinar that is more current. It's only a week old and so you might want to listen to that and see what American Library, but ALA and the Census Bureau and other libraries around the country are doing for this. And you know, I apologize and I'm going through this very quickly, but there's a lot of information to cover. I mainly just want to make sure that you know where the resources are and how to access them. One of the other things that you can do and in fact this is what most libraries around the country are doing is try to dedicate temporarily at least one computer in your library for people to come in and do their census questionnaire on. And it will need to be connected to my2020census.gov or just the and probably the 2020census.gov website. The my 2020 is to the questionnaire itself and then the 2020 census is the general one, but if you can have at least one computer, if not, and I realize that a lot of libraries are very small. They don't have very many communities, very many computers, but if you expect a lot of people to come in, it will make things go more smoothly, flow more smoothly if you can have one computer that's just for the census itself. Largely when they start getting those postcards and they start coming in and like yes all at the same time because this isn't going to be like a you know tax season is months and months of people coming in. This is going to be this week next week. Yeah we essentially have about a month starting tomorrow where the big push for people yeah of people answering is going to be. So yeah you may see a starting tomorrow might see a an influx of people so if you can have a computer set up just for the census that would help a lot. If you can't totally understand but make sure that they can get to my2020census.gov very easily. The other thing too is we do understand that not all of your patrons coming in to do the census will have library carts for your library and so that was the other thing that was suggested is if you can when they come in if they don't have a library card and they're eligible for one sign them up you know and that's a great way to get new patrons you know permanent patrons but if they don't then give them a guest pass and then direct them to the computer that is just for the census. This would be one of those case situations where you need to have a special case where you waive the rules. Yes exactly something that is required by law for everyone to do and this is one of those you know normally we say local procedures or policies are local and do what you want this is kind of the opposite. Let them in let the music computer figure out a way to get everyone on right do this no matter what and then you sneakily get them a library card too and benefit. And the other thing too is especially if for the larger libraries if you have regular computers but then you also have some like 15 minute 30 minute express computers set up you could dedicate maybe one or two of those just to do in the census you know so it just depends on the size of your library as to what you can do but if at all possible figure out a way to make it easy for people to use your computers to do their questionnaire online you know be aware that over the next month it's going to be the time when you need to be as open yeah absolutely accessible as possible yes absolutely I could not have said it better thank you very much and then like I mentioned before maybe bookmark the my 2020 census and the 2020census.gov to on the computer so that it makes it real easy for them to get there. The other thing that I mentioned before that I wanted to definitely emphasize is when people are concerned about the security of their information please reassure your patrons that their information is safe regardless of what method they use whether it's the online mail phone it is protected it is protected by federal law that this information will be used in a safe manner so and it will not as far as as best can be you know assured it will not be hacked you know then the other things that your library staff can do is just direct people to their response options print out one of the handouts from either the ala.org census or from the 2020census.gov as to what their options are if they don't want to do that mail in card that they got with the code on it they can wait for a mail a mail card if they don't want to do that then they'll end up or they could do it by phone but eventually they're going to need to do it so you know give them options but stress online is fast and then you're done you know they don't have to wait anymore they can get it done also be familiar with frequently asked questions and this was from the 2020census.gov and yeah working weird but at the top of the census dot 2020census.gov there is an about yeah there we go touchy mouth this morning yeah yes um but if you have to go to the main page it's up at the top under uh and one of the drop down menus and then uh yes and these are some of the things uh that are asked on the questionnaire itself to that side I think a lot of people would wonder like ahead of time what do I need to know to answer these questions yes what so they can be prepared with to have the information already right and uh if you'll stop there this is one of the things that you could print out because it's in english and spanish and I think maybe I posted this early on in one of my blog posts about the census um but this is a sample copy of the census questionnaire that you could print out so that people do ask um what all is going to be on this you know um you can print it out and and give it to them so this is a good handout I think I think it was because it was on oh got it okay yeah all right yeah I think so um the other thing that I thought was super cool when I was going through all of this census uh census information was the questionnaire guides and the video guides now the questionnaire guides I didn't actually go through and kill them but they say that there are 59 different language guides and I saw that at the bottom of the census page of my 2020 census I think it says yeah it has a whole bunch of links of all different languages yeah exactly yeah and which I thought was racial and that's just a fraction yeah yeah that's just a fraction um they and the reason I scroll down through the whole list is because they also have a large print so that if you have some visually challenged patrons there's a large print guide and then there's also a braille guide and American sign language you know which I thought was just awesome yeah and um there are uh like I said uh download downloadable language guides um and there's a more language and then the more language of the yeah exactly so English and Spanish I think are probably the most common um but um it's good to know you've got some of those like Vietnamese I know here in Nebraska we have a lot of um people from different Asian countries yeah that's correct they're different pockets of um communities yeah they're very common here yeah now the other one um is video guides and I hope this one comes up this is actually YouTube and there we go uh we don't need to listen to the whole thing but the nice the first one that pops up is obviously in English but if you scroll over to the side there's all of the languages and just for fun this morning I counted and there are 63 languages listed there include well no 61 including and 63 including English and American sign language so if you need someone to actually visually see one of these guides because maybe they are deaf and need American sign language there's one for them too you know so I was very impressed by some of the resources they've translated into so many different languages absolutely yeah it's been great um the other thing um and this just kind of goes back to how library staff can help patrons um once they get to the questionnaire um to the my my 2020 census.gov um you can help them navigate the pages online but the one thing that I do want to stress is if someone has little to zero computer experience this might not be the best way for them you might encourage excuse me you might encourage them to do the mail-in form the paper you know yeah because to be honest in order to ensure privacy and security it's not recommended that librarians do the form for them and that's very important this is something that a lot of us deal with um I'm sure you've dealt with it with other things can you help me just complete my tax forms can you help me fill out this medical form yeah or this thing for my lawyer and the answer is always no no no no yeah I is illegal and I won't do it I can help you navigate it I can show you where to click yeah but I can't sit down and do it for you because that's that's a whole breach of confidentiality and security and and privacy and in some cases potentially illegal yes exactly so yeah that was the one thing um that I came across this morning again was you know don't do it for them now if they have and it's good you know sometimes though they're scared in those situations it's the only way I can apply for this job or do this thing and you just gotta make them do it push them through yes when at least you've got that paper option yeah so you know what it's okay yeah wait a couple weeks you'll get a thing in the mail no problem and that's a perfectly acceptable way to do it you're all good um for them and take them over to your books and your magazines or whatever yeah um there is an option to that though librarians are not allowed to do to fill out the forms for them but if they want to bring in a family member you know who's part of that household and you know it's going to notice information in a way to be with them while they fill it out then that's fine not a problem but you know librarians are not allowed to do this for them so um let's see oh and here's our page of resources um and I do apologize that some of the links didn't work well this morning but the two biggest ones like I mentioned over and over are the ala in the census which is ala.org slash census and the 2020 census dot go the my 2020 census is the questionnaire itself the responding to the census is that two page handout or pdf that you can go to for tips on you know things that you can be doing the library's guide to the 2020 census is was put out by ala american library association and it will help you with even more it's an extended version of that responding to the census the responding to would be one you made to give out to your staff staff yeah that's staff okay yeah um well no i'm talking about so the library's guide would be for the staff but the responding to would be something you'd give to people oh the two page one or i think that is still more for the library oh okay so because it comes from ala right yeah yes okay um and it was if i remember correctly it was tips on how to direct your people to or your patrons to respond you know but then library's guide to the 2020 census again the census form frequently asked questions the language guides the language videos and all of these links should work once you actually pull this up yeah yeah yeah and we're having personal issues this one particular pc don't worry about yes when you get this PowerPoint you'll be able to click on all these and it will go to all the appropriate places yes that's correct yeah and if someone is truly interested in a job with the 2020 census um there's the link for that and then there is also a contact for the us census bureau if you're having issues um and also too uh that contact page list number a telephone number for the hearing impaired thank you yeah so um yeah lots of resources there those first three are probably going to be your most important ones um but again i'm going to say your number one task at this point is just making sure people can get on a computer when they come in with their card with the code to do their census questionnaire online that's probably your number one thing so but in the meantime you know as you're waiting you know for the next wave you can definitely go through all of these resources make sure you and your staff are familiar with them and um you should not have any problems it's a very straightforward process i'm very i'm very i'm excited to go in and do it actually i don't know why whenever you get the census forms every ten years i thought it was fun to you know go in and answer all my questions and show or with my family when i was younger with my mom and dad and right and just make sure you get all that in send a thank you this big thing for i mean i was kind of the opposite i guess of some people like i don't want to send this thing to the big government like no i want to it's cool oh yes absolutely yeah i've been maybe i'm a seven person i mean that's part of it i like to look at numbers sure absolutely well the um i forgot what i was gonna say um yeah it's it's they've made it as easy as possible you know especially for the online version and um it's just so important you know to get these numbers right um that i can't emphasize that enough to you know try to mark it as much as possible within your library within your community work with your community leaders to make sure you're getting the word out and you know librarians are usually so in tune with their communities and their community populations yeah that they know you know who which areas of town might you know be a problem you know to get everybody to come in which patrons might be you know problematic and so it's just really important for us with librarians to get the word out and hopefully these resources will be helpful they're definitely contact information and you know if there's something that you're looking for that you can't find please give me a call i will be happy to help as much as i can and uh put you in the right direction as you know as she meant mary mentioned from her blog post she's been doing this a few weeks on this she has been pretty deep into this um probably more than in other people already with putting out putting out the information and exploring all these pages so if there's something that you may be or you think that should be there and you're trying to find it she more a little more than anyone else has probably come across it yeah absolutely right in fact i'm going to be putting some updated documents out this morning on the main uh the braska library commission main page so look for that blog post um just some updated documents from you know what has been released previously and um you know just glance through them make sure you've got all your bases covered if it's necessary and you know just the big thing is just be familiar you know make yourself familiar with it before you're um before you get a lot of questions yeah exactly so yeah all right so does anybody have any questions right now any other questions you guys have typed in some earlier as we were talking and i i pulled them out and um mentioned them so um if you want to desperately need to ask something right away um please do type in um because i think this is great i'm glad you're able to get this onto the show and get information out there for you guys um and timely right the week when this is all starting absolutely it all starts tomorrow so yeah and thank you christa for having me on of course um so by the end of day today the recording should be up as long as go to webinar and youtube cooperate yes me um you'll have and um you'll have that and the slides will post them up as well um everyone who attended this morning and everyone who pre-registered for today's show will get the email from me because i'll have your info um i will also push it out to our various um social media as usual places we do twitter facebook et cetera mailing list and one more comment if you get to the slides on our website and there is a link that doesn't work call me or email me and i'll point you in the right direction let me know you can um fix it or yes absolutely they might have moved something because you know yeah okay i did fix a bunch of them this morning but obviously they were still glitchy so yeah and as you said they're coming out with new documents all the time and yeah yeah that's correct things may change yeah that's right yeah um we do have a question which is a good question and i bet you the answer is the last thing on your previous slide but what do we do about people who don't receive a card in the mail say they don't receive that little code card oh would that be the contact the US Census Bureau well um i would wait um until maybe and see if maybe they get a mail in form because that will be the next way true yeah yes the card in the mail first will be the one with the code to do that to respond to the questionnaire online the next wave will be the mail out form if you don't do that then they'll send you the paper one automatically yes that's correct so if they don't get the card with the code it just means don't you won't be able to do it online sorry wait a week or two probably a couple of weeks a couple of weeks and you'll get the paper one anyways yes that's correct yeah because they'll notice that you didn't do your household didn't do the online one yes now hopefully that will get to you because it's not an address issue yes if that doesn't come then yeah now if if they don't get one by the end of April then i would call the number at the bottom there to contact the US Census Bureau um i would contact them and say i did not get one didn't get the card and i didn't get the paper form yeah exactly and then uh they hopefully they will be able and and at that point they would probably have to verify some information like an address you know but uh yes you should be able to contact them if you don't get a form yeah in some way wait till April's over so they've pushed everything out there possibly can exactly and then yeah look for it so so when you're talking about that deadline people were talking about that might be a way to consider it if you haven't received something by the end of April that would be your time to reach out to the census yourself the individuals to say okay i didn't receive anything and i want to do this yes exactly so i would say yeah you're right end of April would be a good deadline deadline type thing to think about that way yeah cool all right any other last minute questions we just hit 1101 so we're gonna you know start our hour for end couple slides um so i think we'll wrap it up if nobody has anything extra special desperate you need to ask right now you get your question you have a chance to get a few minutes more while i wrap things up for our show so let's um yeah so let's get out of here to the escape and we'll see if we can successfully get to you oh that's that one that popped up all right yes things do pop up eventually all right yeah all right so um as i said we will um get things uh loaded of our archives there um end compass live you can go to our commission website and search for end compass live or um at whatever is your search engine of choice if i can get into here not what i wanted yeah it doesn't want to do that yeah okay i made it our we have wireless stuff here some things might need a new battery but if you just type in compass live into anything so far we're the only thing called that on the internet yeah so you will find our page um is your mouse so this is where we have our upcoming shows and then right underneath there is a link for our archives and this is where our um all of our archives are our most recent shows at the top so today's show will be here at the top of the list by the end of the day today there'll be a link as i said to our youtube recording and it's linked to the uh hands the uh slides while on here i'll show you there is a search feature so you can search all of our archives of our shows here you can do the full archives or just most recent 12 months and that is because this is the archive if i scroll the way down which i won't for the entire history of end compass live where our first show was in january 2009 so we're on yeah 10 11 years whatever the math is but everything has a date for the year and everything so pay attention when you're searching the full archives of when a show was originally broadcast um services or products may no longer exist anymore they may have changed uh URLs may have moved as we were maybe discovering here um so do pay attention to certain things are eternal you know book reading lists and things but um some things may be totally different and some of the information may be old outdated or links may be broken or wanted just pay attention when you're in here to the date of when something was originally broadcast if you are going to uh look at or watch an archive recording but we are librarians and that's what we do we archive historical things does that a lot in her job so we'll always keep our full archive up there for you as long as youtube will host it um or we'll have somewhere yes it's there somewhere it'll always be somewhere we do have any website or a facebook page also for end compass live if you do like use facebook we post reminders over there pushing out information about today's show when the recording is available so um if you do like use facebook give us a like over there and you'll hear from us a couple of times a week uh so that will be for today's record oh we have a thanks happy counting yes yeah yeah well and just one more thing april first is the official census day and so that's the date that uh the questionnaire will ask um how many people living in your household on april first that yeah so that's the sense that is the official census day so coming up for you yeah so that'll be for so hopefully join us on our future show and next week we have and just added if you didn't see this before teen summer camps uh challenging traditional programming for teens uh this is a session this is going to be our show for next week so just send it for that uh molly gary she's a librarian across the river from nebraska cedar in ios cedar rapids public library um and they've done some teen summer camps and so she's going to come on the show with us next week remotely and talk about that so please do join us for next week show or any of the other shows we have here we've got april all all um filled in here i think i've got oh yeah and um as i get things scheduled for me in future you'll see them sort of appearing on the calendars to the lion that other than that thank you much for attending everyone thank you so much mary thank you coming in with me today and talking about this i'm glad we got this info out to you and we will see you another time i mean cuz it's live bye