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SDGC17 | Sarah Drummond, Julianne Coughlan & Karen Fitzgerald: Ireland's first Service Design centre

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Published on Jan 2, 2018

Over the past 7 years Snook have worked with public bodies and Governments to develop design capabilities, developing a blended strategy for building capabilities inside institutions. In 2017, Cork County Council launched Ireland's first Service Design Centre, 'Service rePublic', after a journey with Snook to develop design capabilities across the council and improve public services. Speaking at the launch, Mayor of the County of Cork, Cllr McGrath noted the opportunities available to the people of Cork county to be involved in driving innovation where they live. We will present alongside the team from Cork, this landmark project in Ireland, then reflect on the wider strategy for building capabilities from prior experience. We'll share success and failures with the audience.

Slides: https://www.slideshare.net/sdnetwork/...

Read more on Service Design:
https://www.service-design-network.org/

Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933...
Like us on Facebook: https://www.facebook.com/ServiceDesig...
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesi...

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