 This is Stink Tech, Hawaii. Community Matters here. Hello, hi. How are you doing? Gordo the Tech Star here. Welcome to another exciting and thrilling episode of The Buczy Talk. I am here with Andrew, the security guy. Hey, everybody. Hello. It's been so long since you've been here. Like not that long. Almost forgot your name. Dude, I went to a lot of shows. You went to a lot of shows. So we're going to talk about that. We'll talk about what if I brought back anything useful or not. Yeah, we'll find out for sure. That's usually my mission. You're my guest today. Thank you. You're my guest and my pest today. Thank you very much. So grab a live-action, pull up a chair, and join us for another exciting and thrilling episode of The Buczy Talk. When The Buczy Talks, the world listened. Oh, you got people listening. You changed it. The world listened. I don't know of them. See, I've been gone so long. I don't remember our tagline. Anyway, so beautiful. I think today's tagline was like because communication is critical. We're going to talk about communication today, so we're going to talk about all kinds of aspects of communication, not just about audio, audio and visual, and all the kinds of things that happen. But related to security. Yeah. Right? Security. That's what I've been dealing with for sure. So where have you been? I had a show called Total Text Summit on the East Coast in Orlando. That is a really interesting group where they brought together your CE Pro guys, which are like your... Who's a CE Pro guy? Yeah, those are the integrators that do like your event shows, like big screen, big audio. They might even do concerts and things like that, so you're professional AV guys, right? They tend to do events. And then we had the IC group, which is really more high-end home automation. They might do control rooms for business, but think of like hotel, event rooms, things like that, down to consumer level, home theater, stuff like that. So these are really separate industry groups, and they manage themselves, their businesses run differently. And so last year, they brought the security integrators in there, too. First time they'd ever had us. They'd been doing this for like 10 years. So they brought us. This year was the second edition where we had security guys in there, and it's quite interesting to, first of all, learn how much of what we do is similar. We're doing security, so our outcomes are a little heavier. So these are not guys that are producing events and want security there. These are guys that want to integrate the security solutions into their audio-video product line? Really? No, not necessarily. But as we talk, and I find out what they do, these are guys who do audio-video systems. They deliver them sometimes for an event or sometimes permanent, like for a conference room at a hotel or something like that. Intercom system or whatever. Yeah, and they do, like we do Intercom. Their audio tends to be like the little push-to-talk microphone, wireless, you know, for a room, a big room of 500 people or whatever it may be. So little different type of audio equipment. But when we talk about what we do, they talk about what they do, and it's like, wow, I didn't even know that's a business. Like the things they do sound really fun to me, because you know, when I'm done, everybody loves the security aspect, but it's heavy. They want the training, but I make sure everything's working right. And it's, you know, we're protecting lives and property, right? When they get done, everybody got some big screen and loud audio, and they have a lot of fun with it, right? I'm still trying to figure out where the fit is. Why would they bring you into this other than the fact that you all have audio, oh, okay, so low voltage. We're all low-voltage system installers, and the interesting thing about meeting with that group is as much as security, and you hear me beating on security and the cybersecurity of our devices, well, AV systems have moved onto the network very recently. They're very technical. They're the Internet of Things. I can get onto your DVR or whatever it is. Your screen, your TV? All that stuff is moved onto the network as well, and is even less secure than a lot of our stuff. So I was there to talk about that, you know, because I work with UL on those cyberstandards, so I did a talk on that stuff while I was there. But the meetings that we had to help understand each other's types of business, because we've done a little bit of AV, but we are a security company. And some of them as AV companies have done a little bit of security sometimes, but we're all trying to figure out, wow, how do I get in that business? You know, is there a market for it in Hawaii that I could get in? So I really learn a lot about all these very different types of business, which is, for us, pulling cable, dropping these systems onto the network, right? They're IP-based devices, configuring them for the, you know, it's all the same thing. It's just a different type of system. Well, I'm seeing things of it. I'll use Alexa as an example, because Alexa's got, you know, that connectivity of that particular device, voice control device. It's listening all the time. Oh, yeah. I've learned a couple of times by mistake. It said I didn't understand the question. I went, I didn't even talk to you yet. That's right. So you know it's listening, but now I'm going like, oh, how secure is this thing on my network? Well, not at all. It shouldn't be on your, like make sure it's on your DMZ, push it, you know, get on its own network. I mean, but people's homes, they don't have it on their DMZ. They got to sit on their network. But they should. I mean, that's a flaw in their network design. Yeah. Right. I can see Ma and Pa sitting there. Hey, Ma, you got the DMZ all set up for you? Well, I mean, just set it out, then they'd guest network and put your PC on its own network. Production network. Yeah. Yeah. Put all that other garbage, you know, somewhere else. You calling Alexa garbage? Firewall. I'm calling all of the garbage. Alexa, do you want to respond to that? Oh, she's right there. Look. Sorry. I don't know that. Sorry, Alexa. See, Alexa, I told you. Yeah. But anyway, so that first show was amazing. It's really fun. That's my second year going there. Yeah. And I appreciate the, I guess, just the lessons that I learned from other integrators about the type of business that they do. And, you know, so that's a great kickoff, you know, so you get to Orlando, which is, you know, six hours away and, you know, kind of bleary ab and get on stage. Six hours away and how many hours of flying? 12 plus. Yeah. Yeah. So it ends up being a 24-hour day to get to Orlando. That's a hassle. You know, but I got there and got that one done and I mean the next morning I'm out to Bavino, Italy. Bavino, Italy. Yeah. Which is up north of Milan. Okay. I'm there with the group, which is kind of going to be our focus maybe in our second half today from Zenitel, which is an international communications company. They have been around forever. They're out of Europe and their products, you know, they're in maritime, they're on gas platforms. They really are the product for those environments, you know, so because they're in the Arctic, they're in the Sahara, they're all over the place and they're also in, they're a device that we use in the security industry, which is how I know of them, but they make many other types of communication products for a broad spectrum of industry. So let's come back to Florida though. Okay. When you went to Florida, you went to, because we'll go talk about Milan in the second half. Okay. But let's come back to Florida. Were you there just to learn or were you presenting or? So I present on cyber, so that's what they asked me to talk about. So I did that bit. That was pretty simple and then at the rest of the time you are, there's a small trade show with maybe 200 booths of product. Much of it I've never seen because it's not like it's AV, it's CE Pro, it's all this other type of stuff, very little security booth stuff, it's fun stuff, amazing stuff, you know, high resolution screens, all this. And then there's class after class after class. Since they pay, you're a host, you're a guest, so they've paid your expenses to be there, but you are worked. Yeah, you got to work. You got to meet a lot of vendors. So you have a lot of vendors coming talking to you about... They move you around to them. Securing their devices, securing their services or... Yeah, they're mostly trying to sign you on as a dealer, things like that. So you know, some of the rooms are like, many of your appointments are you going, there may be a group of 10 or 12 of you, and they're going to do like a 30-minute presentation about their technology or their services or whatever they offer. And so you're kind of moving, you might have eight of them in a day. So was there a lot of physical security, like cameras, exit control type vendors at this event? Just a few. So Goethebroek was there out of Germany who I'm familiar with, but I got to know a lot better. I hadn't ever played with their product or got to meet those folks, who else was there? Which I'm familiar a little bit from the DOD side, but they're fairly new. They're a mobile, portable mobile sensor type thing. So they drop in a solar panel to power their gear, battery backed up, you know, so that's driving off the battery, but they're charging the battery all the time. And then it's a camera, maybe with, you know, gunshot detection on it, maybe with sensing chemicals, chemical sensors on it. So yeah. Internet access. Yeah. IP based. Sure. So it's got a router thing built in, so you're going to, you know, be on a VPN, maybe pulling the data back out of it, but it's kind of like a remote sensor and it's, they're really designed to go on a pole or on the side of a building pretty quickly, then maybe it's not going to be permanent. It could be, but you know, you, it's kind of pricey, so you wouldn't do it permanently cheaper. So if a dignitary was coming into a particular town, going down a particular street, they could get these things up on poles or something. Sure. They could be able to do that monitoring quickly and so on. It's interesting. I'm finding it just fascinating. But this is the AV industry, which now brings with it the security guys. Sure. Yeah. And it's kind of neat. You know, and I, I rented these other guys that do access control with all this Bluetooth stuff. And I was like, so it, it, to me, But how secure is that? Yeah. It didn't meet, it didn't meet to really the security standards I would be looking for in equipment, but it's an interesting way because, you know, they've saved a whole lot of money. So if you don't have a really high profile asset, just for example, broom closets maybe, maybe you have just maintenance closets with, with, you know, not expensive stuff in them or, or you need to do an access control implementation that's thin that maybe you can just use your phone to get in and out of, you know, maybe there's a place for it in the market. It's not, it's below the market I'm in, but it's American made stuff. So you know, I spent a half hour with them, went to their booth and walked through their, it was all cloud based, you know, all the, it's pure IoT play, all these devices, all these devices are all talking up to the cloud and, you know, you access them through the cloud. So very, very unique toys and unique applications and, you know, it's amazing. I think I have clients who have come to me and said, OK, we want to put in this access control security system, but we just wanted to read the phone, read our phones in our pocket as I walk by. And I'm going, but how secure is that? I mean, because I can, I can get, hack your phone. I can get, I can certainly get that Bluetooth access piece. I don't find it that secure. It isn't. It's definitely not what, what we're used to dealing from the regulated industries where we work, you know, obviously. But I, you know, there's probably a place for it, for some types of people. And it's all that, it has to do with that risk assessment, you know, really understanding where this product could live for you, how it could be utilized. Because if, you know, if we're still in this world today where, you know, electronic hardwired access control doors can be three to five thousand dollars a door, you know, we've been talking about those prices for years. They haven't changed much. Yeah, I, I tell clients when I talk to them, I said, go upwards of ten thousand dollars a door, depending on what it is you want to do with that door. Yeah. If they're glass or glass or all those sort of problems or they want automatic opening, you know, not just read it, but I want it to then open automatically like magic, like magic. Oh, and then by the way, I want it, it has to be tied into the fire system and all this kind of stuff. It has to close again too, by the way. It has to close and lock, by the way. And then keep, oh, by the way, I want a record of all of that along with the video shot of it as well. Yeah. And then integrate them so I can see a report every day on what happened. Okay, now you're at ten thousand dollars a door. Yeah, yeah, I know we've done some historical doors here in Hawaii that we, you know, you can't put any tabling or anything. So we go into the hardware inside the door and you got to go with wireless. And I mean, those are, I think some of these applications were twenty thousand, thirty thousand dollars. Yeah, you know, they're main door. They're really, they're really, that's the only option because there's no can't be boring holes through the walls and mountain readers on the walls. Nice, nice, nice holes through this beautiful cove wood door. Yeah, it's been around for 125 years. Yeah, so so those prices are crazy. And so when you can get down to these these lighter weight applications, again, depending on the assets you're protecting, you know, there's perhaps a place for this. But the evolution of technology and especially that they're appealing to all those kind of people, I think they can kind of more consumer level with those types of products. And there's definitely a group of those of those folks at Total Tech Summit that are servicing that market. Well, you know, if you put it in a home theater, you might not want your you know, expensive home theater. Man, I want your your eight or 12 year, maybe your 15 year old in there. So maybe you throw a little something like that on the door. So if he, at least he goes in, you know, he's in there or something like that. So your wine, your wine, your wine rooms, your wine room, could be. OK, we're going to. So we covered the first half. All right. I think it goes fast. Now we're going to talk about Milan, Milan when you come back. And what happened when you were there? Right on. So Gorda, the techs are Andrew, the security guy. Oh, Angus has a question for it. So he's going to have we need that. We need that. So we'll be back in a minute. This is Think Tech Hawaii raising public awareness. Sounds like scuba diving. We say, forget the moon. Dive heart can help children, adults and veterans of all abilities escape gravity right here on our search. Dive heart.org and imagine the possibilities in your life. Match day is no ordinary day. The pitch hallowed ground for players and supporters alike. Excitement builds. Game plans are made with responsibility in mind. Celebrations are underway. Ready for kickoff. MLS clubs and our supporters rise to the challenge. We make responsible decisions while we cheer on our heroes and toast their success. Elevate your match day experience. If you drink, never drive. Hey, everybody. Aloha. Welcome back to Think Tech Hawaii. This is Sabachi talk. I'm Andrew, the security guy. And Angus is here off the beach. Angus, what's going on, buddy? Haven't seen you in a while. Hey, you doing that? Nice to see you, man. You look really, you look a little spiffy today. Thank you. I got a chilly collar on. You got a wee bit chilly today. You got a long sleeve shirt on. It's winter. It's winter time. I know. I'm freezing my alcohol in my kiln. I understand. Anyway, you know, the show's about communications and I want it to be thematic. So I was walking along Kapiolani Boulevard the other day there and I took a picture of this particular building. And I want you to tell me what you think is wrong with this picture. What's wrong with it? It looks like it's like, I mean, I see some graffiti on there. I see the windows. I don't know. Well, there may not be any security. There may not be any. I don't know. It's hard to tell from the outside. But how do you have your campaign headquarters all covered in graffiti? Well, you can't see what's going on inside either. So that's true. I never thought of that. Could be grim. But yeah, I don't see anything on the windows. There's no security there. That's my whole point. What's wrong with that picture? Maybe there's nothing in there worth protecting. Maybe, well, OK, now I'll leave you down with that one. That's you made that call. That's one side of the coin. That's one side of the coin. It could be right. You have to know what your assets are. It's in camouflage. That's what it is. And there's always people in there working, right? So typically, a guy like me is going to want access control on the door, milling. Well, at least not like someone who's got a graffiti or a building. Especially like a political building, right? Because somebody might not like that particular candidate and try to go in there and cause trouble. Well, obviously someone didn't. They put all that stuff on the wall. I saw that graffiti. You think that was there before? I didn't, Ken. But if you moved in with it on the wall, I'd be even more scared of it. It didn't paint it. That tells a really great story. Maybe they don't want to spend any campaign money on paint. Ah, hi, lad. You got it. Anyway, that was maybe a little thematic piece in what's going on. Anyway, I can say every show, let your wing gang be wherever you be. Aloha. All right. I think he's bringing us some, looks like Caldwell Campaign Center there. Maybe needs a little help. So I'll give us a call card if you need some security on there. You know, we know we're handling a lot of stuff around the city for you, but your office is important, too, I imagine. Anyway, Gordo's back, and we're talking a little bit about communications today. Communications being critical. Yeah, I had, well, I had Orlando. Orlando, and now you're off to Italy. And this was via JFK. So it's Orlando to New York, New York JFK overnight. Get there debriefing for the presentation. And you were presenting there, also. You're a very famous guy. No, not at our infamous. And I learned something about presenting 44 different countries represented at this. 44 different countries. Also, they had the translation. No, they all speak English. Okay. But Andrew speaks too fast. Oh. So it's a real skill if you're presenting to international audience who, you know, has English as a prior second language or whatever it might be. Third or fourth in some cases. That they, you know, you've got, they can definitely speak and understand, but you've got to speak slowly. And so I'm up there like most of the day, the first day. And so Ron, the guy, Ron Warman, is like, he's the moderator for the day. And he's like, he's trying to slow it down. So he made me repeat myself a few times and trying to get, and plus I'm bleary from like no sleep. Like it's weird, right? So it's actually 12 hours difference from Hawaii. So at this point, I've been on the road five days. I'm 12 hours away. That's a mess. It's a mess, but so what do you, so you're the Hawaii boy. Yes. In Milan with 44 countries in presence. And what the hell are you talking about? And I am Kentucky Bourbon. They definitely brought me for the, I think the integrator perspective on comms, right? So integrator perspective on communication. Yeah. And communications get left out of a lot of security scenarios. You know, a lot of people think cameras, right? Been able to see into a site or have IDS, you know, intrusion detection sensors where you can tell that a door's been opened or there's a motion. So you're getting some information back, but a lot of people leave audio out of those solutions and building security management. And so you, you know, the audio is that really missing piece that gives you command and control. Because, you know, if you can see someone doing something in a, on a video monitor, cause you've got a camera there, but you have no way to interact with them or tell them to stop, all you can do is watch what's going on remotely. It's kind of, Or run to get there. Yeah. And it's a little bit helpless, right? So you, the good thing about the video is you can see, if you're, if you are sending a response unit, what, you know, are the people armed or whatever. So you can kind of see what you're walking into. But if you've got audio there, you can just talk to them. You can identify yourself. This is integrated security technologies. Please identify yourself. Could I help you? Stop what you're doing, sir. Exactly. So you can, you start to engage into a site, as well as you can also listen from the site. So that's two way. This particular group, Xenotel is very well known for the clarity of their audio. So their stuff is top notch. They have some technology developed called the Turban, which is a speaker that I don't know, I don't know offhand if it outperforms most intercoms like by 50 feet or whatever. I actually use it on my building and you can hear it all the way across the parking lot, crystal clear. But I'm sure you've been to many facilities where you're trying to like go in their parking garage or whatever. Oh, you can't even hear the, And it's, And that's useless communications for security. So there was a lot of discussion. This group that was there really, a large maritime contingent. So they sell these products onto ships in the freight industries, right? And also like the oil and gas platforms out there. And so the things that those folks are doing, as well as just refineries and situations like that. So when you're in those types of environments, almost everything you do is safety conscious, kind of like a mining operation. And they're also in mining operations as a matter of fact. And so when you have people doing a task, typically you've got someone assigned to watch them to make sure something occurs or they're watching gauges. Ooh, there's pressure building leave the area or whatever it may, cause there's fluids moving, there's heat, there's temperature. There's a lot of really dangerous equipment in those types of facilities. Whether it be a oil platform or anything like that. And it's dynamic, it's changing all the time. So they operate with that, that level of oversight. And they were giving some examples of some of the guys that were telling us years ago how they'd been to a refinery facilities with a seven mile perimeter and they've got work going on and their method of communicating is everybody okay was to tap with a hammer like four times. And then the guy that's five or yards away heard it, he tapped four times. Sounds like a smoke signal kind of thing. It was sort of yeah. And so then it'd go down and it'd work its way back. And then by the time it went five miles and they all tapped their way back, the guy got, okay, everybody's okay. But it could take five minutes. Or yeah. And so yeah, so it was very problematic. What about the, we moved up, we have walkie talkies now. And so we have cell phones. Exactly, so the ability for that, maybe that command center guy to send that communication information and for it to be clearly heard first time, every time. So the real neat thing about being with Zenitel at this particular event, this was a global rollout for a new messaging campaign of theirs, which is because communication is critical. Rarely is somebody saying something, well, maybe in my case, I'm gapping about stuff all the time. It's not important. But in a safety and security environment, typically when you're communicating something, it's critical. And it needs to be delivered first time, every time. And if you're running a command center. Oh, definitely. You're running a command center. I mean, people have heard the word like 10, four, right? And all the different numbers that mean certain things. Those are the ways that they could at least communicate clearly on what that meant versus if someone was to say the words. Cause the words could get cut off. Yeah, and we even, even to this day, we'll spell street names phonetically. You know, like Kukui would be, you know, Kilo, uniform, Kilo, you know, uniform India, right? So, you know, so that, because Kukui's just not common. Just not gonna work. And depending on what you're talking to, it may not come across. But if you're using Zenitel, you're gonna hear clearly Kukui. You just may not know what it was or how to spell it. Interestingly, this, we did a really good sit down session with these groups where they gave us like a problem from their industry. And this group that I proctored was really fun cause they were talking about, I guess oil and gas platforms have gone, let's just say there was, you know, 5,000 of them. There's now only like 3,500. So they've really been reduced globally. So that market's shrinking. So, you know, these guys are all trying to figure out how to create a market. But what's happened out there in the world, and I don't know if we have this here, and I couldn't recall, but they're mounting windmills on platforms now at sea cause they're unsightly on land. So they'll put a bunch of them out at sea. On a platform. And so these things need maintenance. So the interesting challenge about that is sometimes it's a boat, cause it has to be towed in for service. Sometimes it's a platform. Sometimes it's a platform that's anchored in the spot. And they have different types of rules for that. We thought that that's a market that ought to be attacked to make up for the loss of this other market. And it was kind of an interesting presentation, but really smart groups who, I think really sort of discovered a market that they should go after while we were just having this... Yeah, so I think I've got a field of antennas that are in the middle of the ocean somewhere. I'm going to obviously need cameras that are monitoring what's going on in the area. And when people go out there, so you have to be able to talk to them. You've got to have audio to go out cause you've got maintenance records and all those kinds of things. You don't wait for it to break down. You do PM and all that kind of stuff. Yeah, so we came up with like a floating mesh network cause sometimes they break away in a storm and want to start drifting off. So you've got the team that goes to get that still needs to be able to talk. So we needed some mesh networking type idea that to put this all on so it would all work together even though they could be, I think they set up like a half a mile apart or something like that. So it's kind of big. It's not like they're all side by side. So pretty interesting. That's interesting. Really great ideas for ways to use communications and show you the importance of being able to communicate. So of all the stuff that went on, give me one of the biggest things that hits you like, oh my goodness, this is like unbelievable. Well that was at the next show. So I was in Italy three days. I mean, I landed, I did this show for two days. I'm on a plane back to Orlando for another show via New York. I get there. Now I'm seven, eight days out. I'm fuzzy brain. Brain dead. I'm having trouble. This was connectwise, it's called IT Nation. Now connectwise is a sort of a management CRM platform, project management, marketing, everything. And these guys have tied in Cisco Spark. They've tied in Microsoft's Office 365 now. They've also tied in security products. So you can run this product where we use it for CRM and project management. These guys are taking it out as a full blown managed service platform to monitor these other types of systems that are out there, including some security equipment, a product called Genitech, which you've probably heard of, is integrated to it now. So these guys are all out of Canada, had never been to their conference before. IT Nation, their main product is called connectwise. There are many users for it here, sure. But what they're doing with it is phenomenal. And they announced a $25 million grant to companies that they're gonna help build the APIs to bring in more integration partners. And they had hundreds already in this ecosystem there. So really interesting. I'm like, I missed the curve, I missed the ball with what we could actually do with this product for our organization. I'm thinking retirement's gonna come sooner. I mean, we got a minute left. So, and you don't get a solo cup because you have as many as you want before we close up. But any last message you wanna get out on this? Well, I wanna, the thing that we really learned, Lamar, that it really brought it to focus for me was, hear, be heard, first time, every time. Because communication is critical. And think about adding audio into your security solutions because it's a major component and there's a lot to be learned from it. Yeah, I mean, that's the part that I've learned from. What I got from this show is I'm always thinking of the access control, your ID card, and the camera and the video, but I've never thought about adding that audio piece to it but you can start to realize it really isn't important. Yeah, and it's probably necessary. Yeah, that's pretty cool. Anyway, this has been Hibachi Talks. The world listens. People listen. People listen. We have to refine our tagline. We gotta work on it. You're gonna have your own. We gotta get it in stereo. Be sure to watch us every Wednesday at one o'clock live and then we're back on YouTube. And if you haven't funded our fund campaign, please contribute to the fund campaign and try to help us so we can keep this thing going. We volunteer our time and everything and we gotta keep these lights on. And yeah, we got a lot to share with the community. And a lot to share in the community. We wanna keep this stuff going. So please do that for us. Anyway, thanks a lot, Andrew. And like we say at the end of every show, one, two, three. How are you doing?