 When you improve your services to your clients you fulfill several purposes in your business one is you fulfill the overall purpose of your business Which is to provide deliver your excellent service to change your clients lives But secondly you also create word-of-mouth marketing, which is the most authentic Marketing there is is when clients actually experience your service, right? And then they talk about that with other people That's the most authentic marketing when someone actually has an embodied experience with you And then they can talk authentically about what it was like and how much they loved it So in these short videos that I've been making one of the topics I've been I've been giving you is ideas to improve your services, right? So I encourage you to watch watch those videos I'm going to give you one more idea today, which is to take a survey of your clients 25% of the way through they're working with you So for example, if you sign up your clients for a six month package Then 25% of the way is about a month and a half into they're working with you or we sign your clients up for a 12 month package Then it's three months into their their time with you the idea is to Now that they've had enough experience working with you They can tell you what they love about working with you and your services and also what you could improve on to make your service even more effective and delightful for them and Really if you aren't asking your clients how you can improve your service to them, you're missing a really You're really missing a big piece of data about How you can improve your business and so that's what I and in the notes to this video I will include an actual link to a survey that you can feel free to use or copy and I will also include some Ideas that you could use to get more get more survey results When one idea I'll share with you quickly is to give a deadline for responding to the survey a due date So when you email them out email that survey link to them say, you know I would I would really love for you to respond by Friday Because then I can really start implementing your ideas to make my service even better for you And so let's say you send in on a Monday. You asked for it by Friday Then when you set a due date you can then you could then have a very good reason to follow up and remind them To fill it out. So maybe on Thursday to say alright got one day remaining Please click this link and take just three minutes and let me know what is working for you about our service And what's one thing that I can change to improve it And what I actually also do is I make the survey forum anonymous So they can put their name if they want but I really frame it as hey, this is an anonymous survey anonymous feedback for George Cowell and You can on we can respond honestly. This is going on to all of my clients So please respond honestly. You don't have to put your name if you don't want to what happens I find that just about everyone puts their name anyway But it gives them the sense of freedom that they can respond as honestly as they want So I hope this is helpful. I would love to know if you have any ideas for like a regular process of improving One service to one's clients. I'd love to know comment below this video and Always open to your questions as well. So until the next video. I wish you well