 Sometimes people are in a bad mood. Sometimes you're not in the right mood. It's a marriage on the phone. You can turn things around but just to be clear like, you know, not every single phone call we have talked to someone is going to turn out for whatever reason. Can you just talk a little bit about that? It never, it's, nothing works out the way you think it's going to work out, number one, right? And you can't control the results. You can't control if they're in a good mood, bad mood, they want to sell, don't want to sell, hang up, you can't control what they do. So quit trying to control the results. Focus on your actions, right? I'm going to make phone calls for two hours, three times a week. Actually, my coaching program, three hours, three days a week is what I like to see. Monday, Tuesday, Wednesday. That way, if you have to show property on Tuesday, you miss that session, you can make it up Thursday or Friday or make up both of them, right? Get three, three-hour sessions in Monday, Tuesday, Wednesday, then you're good. I don't care what you do the rest of the time. If you find more downtime, make more calls. But when you're in that call session, focus on making calls for three hours. I don't care if every number is disconnected. Be happy that you put that work in. Our part of the schedule, we work about nine days a month. So at that time off, we both have a real love and we treat it real safe. I'm excited to make that transition. It meant us to give our clients the best service possible. How do we give them a 10-plus-plus experience besides embrace other agents? I think the biggest thing is figuring out why they want to do what they want to do and then focus everything on that. What's going on in their life that's causing them to make this decision? When you focus on that bigger picture, then they feel that you care so much. And what does that equal? Service. The service equals care. When you go out to eat and the server gives you good service, it's because they cared about getting you that drink on time and getting you exactly what you ordered. They cared enough to do it. Service equals care. Making situations that let them just stop writing your tracks. You smooth them right out. How'd you get the phone number on line somewhere? Like I was saying, I just call the seniors and they need a lot of security. If you've lost a deal over missing that call, I'm calling a back five second later and they're like, are you going to answer your phone? You don't want to be your client anyway. I don't want to be your agent. I've tried to talk to them if I can, but I have thousands of clients that can't call them all. I just do the best I can do. But they know. They already know that when they call me, it's on. I'm going to dive over, you know, dive in the fire for them, you know what I'm saying? They know when they refer somebody to me, I'm going to deal with it. I don't have a team. I'm not going to send them to another agent. I'm going to show them property. I'm going to go to the listening point and I'm going to do all that. They know it's real. That's how I maintain relationships by making it real.