 Napabilis ko yung internet ko by 300% for free, pero medyo na hasa laho. What's up internet? My ISP is Converge and my plan is FiberX 2500. So I'm paying 2500 pesos para sa 100 mbps. And I'm generally happy with the service of Converge. Pero nalaman ko lang recently, dahil sa Hardware Sugar Chat na yung FiberX 2500 plan 300 mbps na pala. Napabiligan ng DC, nabos 90 kailangan ng Windows. Pero saan ko hukuwan ng digit Windows? Daming options, daming prices. Aka nito. Gudi na lang, may cdkeyovers.com. Madali lang ang order. Search for na software you need. Add to cart. Daan ka sa payment options nila. Wala pang 5 minutes. Finished. May legit, working CD key ka na para sa Windows mo. Gamitan lang awing code para makakuhapan ng discounts. Kaya kung nagahalap ka ng legit, mura at original software. Check out CDEovers.com. So nagsign up ako. 2019 yung FiberX 2500 100 mbps pala ngayon 300 mbps na siya. Yung bagong subscriber na FiberX 2500, exactly the same plan as me, 300 mbps yung nakukuha. Parang unfair naman, diba? Pero hindi nila sinasabi sayo na masmabilist yung plan mo. Same pa rin yung buy-it mo monthly, pero yung lumang speed na kukuha mo. Hindi yung current speed ng plan mo. So nag-research ako and converge ha sa website where you can request for an upgrade of plan. Yung problema, wala dun yung keilangan ko. Ayaw ko mag-upgrade nung plan. Gusto ko pa rin FiberX 2500. So same plan, just the current specs. Walang option na ganun sa converge website. This is where the fun begins. Yung unang sumugot sa akin, si L. Use the site. Pangalawang nag-reply sa akin, si F. Use the site. Kahit pinaliwanan ko nga at tiranay ko yung site nila at wala nga dun yung keilangan ko. Use the site pa rin. Finally, the third person, nag-gets naman ni R. Sabi niya, please send these three requirements and manually namin gadoin. Pinadala ko naman yung three requirements. Letter, ID, and picture of my modem. So masaya na dapat ako. Finally, somebody understood what I needed. Yung problema, yung nag-reply na CSR after R, yung pangapat na CSR, bumalik sa script. Use the site. Binaliwala lang yung mga requirements na pinadala ko at yung paulit-ulit ko na explanation na hindi ko nga kaya gamitin yung site ninyo. Clearly, may dalawang problema yung CSR ni converge. Una, hindi isang tao yung gasikaso. Pasahan. Pangalawa, hindi naman talaga dapat problema yun. Kung binabasa nung current CSR, yung mga dating e-mails or yung mga dating communication ng mga preview CSRs. Reading, right? Who has time for that? So, pabalik-balik nilakafon. I can't use the site. Please refer to the old e-mails. Pinadala ko na yung mga requirements na hindi ninyo. CSR 5 even asked me for kindly provide the reference of your error so we can send it to the proper team. Pahulit-ulit ko na nga na sinasabi na wala dun sa site ninyo yung keelangan ko. CSR 6, C.M. Humiipano screenshots na pinadala ko na datip pa. CSR 7, C.K. OK. We will send to the proper team. Nag-follow-up ako a few days later. CSR 8, C.C. Wait for updates. We're still following up. The best is CSR 9, C.J. Bomalik talaga dun sa original script. Please use the site. CSR 10, sabi niya na escalate na to. CSR 11, C.A. Sabi niya na please reply yes. I thought yun yung purpose nung letter, deban? Re-request ko yan. Syempre, sumasang ayon ako sa bagong terms and conditions. But I needed to reply yes to the email para ma-update yung plant ko to 300 mbps. CSR 12D, we confirm your speed has been upgraded. Thank you, Jesus. Pero yung problema, hindi. Pinadala ko yung screenshot ko na 100 mbps pa rin. CSR 13, asked for a screenshot of my speed which I already sent. So pinadala ko ulit. Although to be fair to converge at this point, 300 mbps na pala ako. Pero nalaman ko lang yun nung nang padala naman si converge nung team sa bahay ko, linggo pa yun. So in fairness to them, may technical team sila even na na Sunday, nung chinek nila yung computer, 100 mbps nga. Pero nung pinalita nila yung LAN cable, ayon naging 300 mbps. So again, to be fair to converge at around CSR 11, 300 mbps na siya. The problem was the hardware on my end, which I've discussed in a previous video. So dino malang nag-iraklamo after around CSR 11. Pero medyo kalakuhan na kailang ko pa umahabot dun sa CSR 11, na paikot-ikot lang kami na please use the site, please use the site. Could you send us a screenshot of our own side? Ganon din yung rock procedure nung ibang ISPs. Kung luma na yung plan mo, check mo kung nag-update na ba sila nung speed and then you have to request, ay asyo manually para maupdate yung speed mo to the current speed being offered for your plan. Good luck na lang sayo. I hope nagbabasa yung mga CSR nung ISP nyo. TFW. Pero lahat nung kurento ko dito, obsolete na. Baka nakulitan si converge sa akin kasi after my experience na manually ko pa kailangan mag-request nung speed update to my old plan, gumawa sila nung separate site para ma-request mo na to through that site. So ngayon yung use the site script nila applicable na. I'll place the link in the text description. Kainis na hindi ako mabot dun, but at least good for future converge customers. And thank you to our top fans na afford na namin to gupua na to and edyok lang. Thank you to Leah, Magnaya, Ian Meru, ITX Addict, Jan Ruben Ocha, Christian Espinoza and Rafael James. Thank you for supporting the channel.