 so welcome to Thursday what is today's date I know it's Thursday 25th Thursday May 25th 2017 vlog gosh we're almost through May already almost through May that's wow almost halfway through 2017 halfway through so we've released the build video of our office which was fun and it brings back memories 30 days ago it seems so much longer ago than 30 days though those are some long days we built this ourselves it's like watching the video it was like oh we were so young back then we were so young and when we do it again you know we do love our office but we would probably try to figure out a way to hire it out yeah I don't know building it ourselves there's a pride thing of building it yourself there's also the man that was so many long hours building ourselves and I'm not really a builder but you know your niche though you know your niche and you stay in your lane that's just how it goes pretty much pretty much so and exciting things coming on at Lawrence systems is we've decided to call adventures that we're working on here like some of the community building events Lawrence labs I was talking with some people last night about it and everyone seems to like the name and we're talking about maybe starting out with a we don't have much in this downriver area for like a Linux users group and things like that we always go to other areas we also talked about some info sec and things like that so like what there's people down here info sec info sec yeah I just making sure before people got the wrong idea and we're like how do I sign up for that yeah we may attract the wrong crowd here or the right crowd who knows the right crowd yeah so there's we're still putting that together the other exciting stuff happening is we're moving like more and more people to the cloud you know but it put in their head in a cloud but on the same topic creating backups of the cloud system so we have a few more migrations we're going to be doing over to Gmail because I've been telling people it's either Gmail or Office 365 we do both types of migrations and the deal is people are using random mail servers randoms cheap hosting companies and unless you're using one of the more up to the ones you end up on blacklist as they're learning them they give us what's the solution I'm like you're on a shared server with someone who keeps sending out spam you're gonna stay on the blacklist you're gonna work to get off and it's probably not even you putting it on there I'm like duty mass emails no no no and I look it's a shared hosting server for some random hosting company we got out of that business a few years ago we still do the web hosting we don't do email hosting I do not offer it anymore I either tell people you're gonna sign up with Office 365 you're gonna sign up with Google apps those are your two options for email if you have a third option it's not one I provide and that's really kept clients from having all these problems and especially you know we really push for the Gmail G Suite system because the filtering just works amazing I don't have any problems with it at all you know I hear people with third-party filtering for some like what for you know I don't get spammed and so and I can create filters on the fly their back end systems really good and Google supports pretty outstanding so when you get more with the Google Suite than just email oh yeah I mean yeah there's Google Docs is a free thing anyway but I mean you get a larger capacity in your Google Drive it's 30 gig when you're on 30 eggs and there's just so many features so great sharing and collaborative thing you know things you can do with G Suite and you know as we always say we get no kickback from Google for plugging it we just really like it yeah we use it ourselves in house it works really well four videos so people said hey show me your rack I'm gonna show you my rack we did a rack video last year so we'll do a new rack and networking video parental advice for until the parental advisory here yeah so we're gonna put that together and make that all we got cool lights on our rack too but so many comments so many comments so we're gonna cover some of the details of how we networked the office here and we did take an opportunity to actually redo everything when we were doing this so we did rebuild a network stack from top to bottom make it all pretty and clean because it's really hard we work hard to keep it all pretty clean but you know when you keep moving things around over years it doesn't but we didn't want to move the servers in the rack we went to new building so we unracked everything put the rack in and cleaned it out really good and then re put everything in in a sane and rational manner how long it stays that way we make no guarantees and we also had a screw that broke that holds one of the servers in and it was funny because it broke a lot a couple years ago but we didn't want to use an angle grinder with all the stuff in there so we used the angle grinder to cut out the one rent broken off screw head so that's now fixed too that's one of those I don't know what to do we just moved everything up a notch because it was stuck or like we could use anything I'm like there's live servers in here I don't want to come out to use an angle grinder right the joy start-up week is still going on this week I talked about it last week I spoke on a panel on was it Monday yeah Monday let's go with Monday let's go with Monday yeah Monday I was there and that was really cool met a lot of fun people hung out lots of ideas going around and maybe some of them were watching a YouTube channel excited you know hey shameless self-promotion talked about YouTube talked about podcasting and all the fun stuff there's there was some other great people on the panel lots of fun and then I got agitated as Marvin knows cuz you know why why do companies do this so if you're a startup or whatever you're doing and I'm not gonna call anyone actually out for this but if you go around and you're creating buzz and news and different publications and doing interviews about your thing you're doing and you're like oh yeah we've started a year ago blah blah and I check our website out for information okay so I check your website out there's no information about the thing you're doing you were evasive in the about some of the details which I thought was odd maybe you haven't figured them out but you're evasive on the interview and I care about the details because it's a service I was looking at and then I try emailing messaging and LinkedIn and I get dead air on all of them so your website is no information even though you're going around and promoting it what I don't get tech companies that do that or any company really like we're the next greatest thing and we're gonna do this awesome thing and I get excited when I hear it when I find out there's no substance behind it like you know I just want to like there's these week a follow-up with these of where are they now remember that company we're promoted they still haven't launched a website they still don't have information they don't seem to reply to messages you send them I think I think it's cuz people that get excited about their thing and they just want to rush to that announcement you know they have to be the first one out there to say look we're doing this thing and they don't put any infrastructure behind it it's like announce it get buzz about it and we'll worry about the important stuff later like making the product and yeah that's kind of how I feel about some of the places you know I've maybe it's just weird maybe it's this whole kick-started concept thing but for me it's like build the product this is maybe I'm old-school cuz back in my day Q pepper charms meme back in my day we used to build a product and then we would get excited because it was ready for sale and things like that I mean understand you want to judge if there's market value in your product going hey you know is there a reason my product should be released is there a market for it are people excited about this thing and can I get funding through Kickstarter that's really cool but you're Kickstarter I know what I'm getting I know I'm you know you're prototyping you're looking for funding I get it but to go around and say check our website I'm always like wow you don't have the thing but you I listen to the interview and then you know I click the link it's got a link to your website you say go to my website to learn more and there's nothing more to learn so then I message you and I email you there's just dead air I'm like okay that was a week ago that's just ease that's the more that you're learning yeah I've learned that they don't respond learn something anyway they didn't say what you were gonna learn yeah maybe they're just overwhelmed with stuff because I can't I'm probably not the only person messaging them you know you it is a cool idea like the concept but you know hit the reply button I don't know even even auto companies have a concept car to show you yeah just reply I'm looking for the more information on there now so as soon as they have that information for you they'll send it to you yeah I don't know that I won't rant more about back to more important things instead of things about Tom which the list is long yeah yeah yeah just she started a separate vlog that's just a rant of tech rents crap that annoys Tom yeah like windows let's let's talk about windows so even at Microsoft there's no direct answer to this now there's some cool things coming and I was really excited I did one build video I got a couple more things I want to release on that but one of the things that you still we have no answers to and maybe Microsoft let's listen to me now because well they did they we had out there we did some interviews and this was at so high-end data center stuff but so like the question for the retail this is the boots on the ground the floor dealing with it like right here right over there where we fix things in that other room why does windows 10 decide to give blank screens on updates it is a constant furious problem across lots of computers so it's not like one model computer does it it's windows 10 it decides it's gonna load the update they have the new rs2 craters update cool why is the screen black while it's loading it customers bring it in and they think that it's broke we turn it on we set it on the counter we wait an hour or two and the screen works again because it just decided not to display anything during the update I can't we just say you're loading an update I mean that you're Microsoft can we do that please just put something on the screen instead of this I think my computer's dead is it doesn't come on no it's just loading update they don't believe us they bring it in and we don't charge those people because we feel bad you know look sorry windows 10 is made that way and it's it really points to the problem of the monoculture of everyone using the same platform and when that one platform decides to do something and there's not a competing platform directly competing platform you can use this happens would you even accept a statement before it the screen goes black that says your screen may go black for several hours people don't read though people don't read though and if it started to happen when you weren't looking then no it's now it's blank again for a few hours like put something on the screen I don't care what smiley-faced is you know be patient not that that will help people and their patients but at least it tells them something right that there seems to be an eventual end to whatever is going on dancing penguin or something well they probably wouldn't use a penguin though whip out the old solitaire because it doesn't take me that's what they were probably gonna use it for once it's unloading updates so if you could just get solitaire make solitaire work first you're fine that's actually I was it slack wear a red hat one of the Linux distributions when you loaded it used to do that while the loading was going across you could play a couple little games in that so I thought that was kind of brilliant yeah so anyways back to reality what else do we got going on something yet and I'm still thinking about things to put on the screen that would be fun but alright whatever we're gonna see what you have to do the scheduling and see if we can do it on Thursday we're gonna have our web developer on we were gonna do it today but somehow I completely forgot I said that last week we want to see about having our window over and we've been launching a lot of websites we want to talk about that we need to update the portfolio of websites that we do and we've done some really cool ones you know related to some of the food photography and everything we put together for them and that's gonna be some fun stuff to showcase me but let's do a separate interview me and her will just kind of talk about the websites and everything else so definitely on to do list we did record the a similar podcast here so that was cool we got some bugs to work out like this the way we're setting up the recording here all the new microphones should be here so that should be good to go and Marvin's probably gonna record in his podcast here do that on Sunday yeah so if we can finish it today at least get things functioning all the microphones I'm thinking I think today's the arrival that I got to check the Amazon cart cool so if all the microphones everything get here oh and chairs oh you know we need chairs but we don't have chairs table I mean yeah we thought about them I had a meeting and then a few more people showed up than expected to a meeting with clients yesterday and like oh you know all the yeah yeah we just got here we don't have a lot of chairs it's not as many sit on this bench well it started out as a meeting with one person yeah a few of them which is cool I mean I'm fine with that but we just rolled chairs from the other room but we want consistent chairs like Tom sat on a stool I did sit on the stool he was like I'm punishment or something no actually I got one of those like here rolly bouncy things there I don't know yeah I kind of like that stool it's fun so she get the the what are they called the the giant balls that people sit on instead of like a chair yeah so we have a client that does have those so that was um what's something that I worked with in my in my previous life it was on wheels like it was the ball but it sat on wheels which I was like that just seems to me that it offers too many opportunities for that thing to fly out from underneath you but it seems like fun I'm sure it was so I think that's about it though that you know nothing earth shattering you know we got more camera systems going in I'm gonna do a security camera video about a follow-up on kind of more geared towards I did a detailed review of the unified system we're using but I'm gonna do a more consolidated video just to showcase so we can send people like hey this is the unified cameras we recommend because they have audio support we have some restaurants that are really interesting because it's a social media nightmare for some restaurants because you get that one crazy customer that comes in there and a claim your employee said this at the counter whatever it is and having an audio feed really can help settle things a lot faster and it's yeah and it's funny it's not even legal problems as much as the social media problems because you know someone didn't get the discount they thought was appropriate to them and they just decided to go nuts on social media but then proof will come out later like yeah yeah we did do the other restaurant was in the right it may be the restaurant wasn't in the right be the way having more evidence just makes it that much better it's true very yeah that's something a lot of companies don't think about and on the managed services side happy to report knock on wood again still with the variations of one a crypt that are out there none of our managed service clients got hit we did have one client that had a bunch of screwed up stuff and he still refuses to go on any type of managed service and we've we can remind him why we're like he when we came out there because they had some problems with some computers like you know of these five computers you have two of them are missing the antivirus it goes why I like some they want someone to install them why would they do that I said I don't know just he's like because he was wondering why they had so many problems I'm like well there's no antivirus and I'm like well this is what you pay well I know how to do that I said yeah do you have time to run the company and do it that's really what it comes down to I mean we outsource certain things we pay a guy to wash the windows here and because you know we clean windows inside you know when Windows 10 Windows 7 occasionally some physical windows but at some point you know is it worth it to pay some company that comes by and knocks it out real quick because that's what they do and it's kind of well ideas I'm yeah sure you can learn IT and do this but where's the value crate in doing the thing that your company does that makes you money or in taking time out to save that few dollars or whatever it was to not have an antivirus license or whatever and then a disaster hits and you're like oh well that's bad well it goes back to that old saying pennywise pound foolish right like okay sure you could save $20 a month by not you know putting a computer on managed services and then in six months you could pay several thousand dollars when you know that machine gets terribly corrupted and corrupts all the other machines and creates like a big problem it's a snowball thing right so yeah it's you can avoid all that or you can wait for it to happen and then go man I really wish I had listened to you six months ago exactly so we try to be proactive with people we try to remind them of all these things are out there we try to keep the rates really reasonable for everything so that's the best we can do but thanks for watching wait till next Thursday when we have more excitement and fun and thanks for liking the content here in our channels like and subscribe and all that stuff all right take care see ya