 Good to go. Okay. Good morning, everyone. This is convening of the Massachusetts Gaming Commission. We are meeting virtually. So I will take a roll call. Good morning. Good morning. I am here. Excellent. Good morning, Commissioner Hill. Good morning. I'm here. Good morning, Commissioner Skinner. Good morning. Good morning, Commissioner Maynard. Good morning. Okay, we'll get started. It is public meeting number 436 and notably it's February 23rd of 2023. And before we get started, I'm gonna let you all know I'm a little bit on a alert because my daughter-in-law is in labor, so in California. So there's a little bit of a text going on and we'll see if this baby is born. As soon as I suspect the mother wants this baby to be born. So an exciting day for our family personally and very happy to be with you as we wait this out. So we have minutes to run. Yes, Madam Chair. I would move that the commission approve the minutes from the October 13th, 2022 public meeting that are included in the commissioner's packet subject to any necessary corrections to typographical errors or other non-material matters. Okay, any questions or edits? There are a couple of typos, but I can circle back after on that. And it is to be clear, 19 pages of minutes. So we appreciate the thoroughness of them. They really do serve a great purpose. So thank you. And a couple of typos and 19 pages, that's pretty awesome. Yes, we captured a couple of them as we were going through them, but I'm sure I missed a couple. Commissioner O'Brien and Commissioner Hill, we might have caught the same ones. I sent a couple of edits over to Judy in advance of this meeting so that we didn't have to deal with it in public. Perfect, thank you. Okay, so any further discussion? Commissioner O'Brien. Hi. Commissioner Hill. Hi. Commissioner Skinner. Hi. Commissioner Maynard. Hi. And I vote yes. Thank you so much. I should point out too that we have a hard stop today around 2.15 or so. Commissioner Hill and I have a work-related meeting that we need to attend to, but I think we'll be in good shape today. So I just wanted to point that out. Okay, Administrative Update. Good morning, Executive Director Wells. Good morning. So I am going to just turn the administrative update over to Bruce Bann. There was another incident of non-compliance with respect to sports wagering and the events catalog. So I think Bruce is on right now. I'll turn it over to him. She's right next door. I don't see his camera on. So hold on. I'm right here. Okay, so it's one of those mornings. Thank you, Bruce. It's been okay. There is another incident at Encore over the last few days where people were allowed to bet on the women's Boston College game. It's currently being reviewed by IEB and it will be brought before you in the coming week or so. Any questions from Director Bann? Okay, what were you going to say, Bruce? I was just going to say if there was any questions, but you beat me to it. Yeah, I do. So any insights as to how it happened again and so fast? From my understanding, it's a little bit of a glitch in the GAN system that when they've reviewed the betting catalog and make sure that it was turned off, the system automatically turns it back on. And that's why at the current time they are not taking any bets on NCAA women's basketball because it's the only way they can stop that from being offered. Huh. Is that the only one that uses GAN? Yes. There, okay. So they're trying to figure out what that glitch is in the GAN system. Okay, thanks. You're welcome. Other questions? Karen, anything else? Not for today. Okay. We're turning now to item number four, our agenda. And Dr. Leitha. I see the channel on the list. There she is. I'll just read it a little late there. So today we have the standard operating procedure that we do every year. As you all probably are familiar with, patrons have a year after they place their wagers to claim any winnings. So these are actually going back to winnings in 2021. So the first one we have is Plain Ridge and our senior financial analyst Chad has worked with the financial people from each of the tracks to verify these. And the recommendation is for Plain Ridge that the commission approves the payment of 124,370 dollars and 56 cents from Plain Ridge. And just to go back on this, this money from these tracks comes to the commission and then it does go back out into separate funds which at the end of these after the approval of the commission today we'll also ask as we have for the last several years for the commission to approve the chief financial officer to send the money back out once it's come in. So this first item is just the asking for the commission to approve the payment from Plain Ridge for their unclaimed outs. Questions for Dr. Leitha and commissioners? I'll start with getting more and more comfortable with this stuff like that. All right. And you do need a vote. Yes, please. And we should probably do it individually. Yeah, yeah. Thank you. Madam chair, I move that the commission approve the payment of 124,370 dollars and 56 cents from the Plain Ridge race course to the Commonwealth of Massachusetts for 2021 unclaimed winnings in accordance with general law chapter 128a, section 5a. Second. No questions or edits. Commissioner O'Brien. Hi. Commissioner Hill. Hi. Commissioner Skinner. Hi. Commissioner Maynard. Hi. And I vote yes, supply zero. Thank you. Alex. So our next one is Suffolk Downs and the payment is for 134,019 dollars and 51 cents. And it does require a vote. Any questions for Chad or Alex on this? Okay. Do I have a motion? Commissioner Hill. Brad, did you want to do that one? Sure. Let me just pull it up. I move that the commission approve the payment of 134,019 dollars and 51 cents from Sterling Suffolk race course to the Commonwealth of Massachusetts for 2021 unclaimed winnings in accordance with general laws chapter 128a, section 5a. Second. Any discussion? Okay. Commissioner O'Brien. Hi. Commissioner Hill. Hi. Commissioner Skinner. Hi. Commissioner Maynard. Hi. And I vote yes. Five, zero. Thank you so much. And the next one is Wonderland and that payment is for $1,742. And it does require a vote. Any questions on that amount or anything? How often do you get just zero, zero? Yeah. I don't remember ever seeing that. It does stick out, doesn't it? Yeah. We're all, yeah, the number. Okay. Any further questions now that we have the cents or even Steven? Okay. I move that the commission approve the payment of $1,742 from the Wonderland Greyhound Park to the Commonwealth of Massachusetts for 2021 unclaimed winnings in accordance with general law chapter 128a, section 5a. Second. Any questions or add? Okay. Commissioner Maynard. Hi. Commissioner Hill. Hi. Commissioner Skinner. Hi. Commissioner Maynard. Hi. And I vote yes. Five, zero. And as we go through these, I just want to acknowledge the teamwork that Alex and Chad do routinely and consistently for us and we are very grateful for that. So thank you for being so prepared. And so the last one is the Rainham-Tonton one and their amount is 146,413 and 47 cents. And it does require a vote. And any questions? All right. Madam Chair, I move that the commission approve the payment of $146,413.47 from the Rainham-Tonton, Massasoid and Ray-Hound associations to the Commonwealth of Massachusetts for 2021 unclaimed winnings in accordance with general laws chapter 128a, section 5a. Second. Any questions or add? It's on that. More comfortable number. Okay. Commissioner Bryan. Hi. Commissioner Hill. Hi. Commissioner Skinner. Hi. Commissioner Maynard. Hi. And I vote yes. Five-zero. Thank you. Thank you. Our next item is where we request that you approve that once these funds have been submitted by the licensees and cleared by the MGC bank accounts that with your authorization, the gaming commission financial office can distribute these funds back to the licensees to the appropriate accounts that can be accredited. And for Pine Ridge and Suffolk, those go to the first accounts and the Rainham and Wonderland goes into the racing system fund. And we would request a vote on this. This was something we put into place several years ago. It just saves commission staff from having to bring this forward to you all sometime in April to ask for it. So it's totally up to you all how you wish to proceed. Mr. Scherz, any questions? I'll set. Then I'd like to now need some motion. Madam chair, I move that the commission authorized the finance division to distribute funds from unclean tickets from Plain Ridge race course in the amount of $124,370.56 to the Plain Ridge race course purse account and to distribute unclaimed tickets from Sterling Suffolk race course in the amount of $134,019.51 to the Sterling Suffolk race course purse account in accordance with general laws, chapter 128a, section 5a and general laws, chapter 128c, section 3a. I further move that the commission authorized the finance division to distribute funds from unclaimed tickets from Rainham, Totten, Nassasoy Grayhound Association in the amount of $146,413.47 and funds from unclaimed tickets from Wonderland Grayhound Park in the amount of $1,740 to the Racing Stabilization Fund. Second. Any questions or edits? Okay. Where's Reverend? Hi. Mr. Hill? Hi. Mr. Skinner? Hi. Commissioner Maynard? Hi. And I vote yes. Five, zero. Okay. And Dr. Lightville? So our next item is the local aid and Commissioner Skinner did have a couple of questions. Originally the language for that, it's in 128a, section 5h1. It is an appropriation now. So Chad and I will work at the staff level to get any information to her as far as the backup for the local aid. She also had a question on the split between the money that goes to Revere and Boston. And local aid has been going on for a long time so we'll have to go back and research it. It's my understanding that it was basically based on the fact that Suffolk Down's property, part of it as you all know is in Boston, part of it is in Revere. And my understanding was that it was determined that a third was in part of it and then two thirds was in Boston. Chad and I will go back and look to see if we can find anything under State Racing Commission that backed this up. So now I will turn it over to Chad to do the local aid. And if Commissioner Skinner has any further questions or any of the other commissioners, just let us know. Commissioner Skinner, I do have a question. If you could go over your questions with us please. I will. Absolutely. I was wondering where the .35% distribution amount came from. And Alex, I think you said it's a line item appropriation. So originally the local aid was in 128A, section 5H1. And that refers to 18D of chapter 58, which I'm not even sure. I have not gone back and looked at that. So that is where I believe that originally came from. It is, I think it's in Chad's memo now that at some point it did become an appropriation. And I'm not sure if that was based on 128A, section 5H1. Okay. That's probably where that number comes from. Yeah. Excuse me one second. I just want to point out that Dr. Lightdown is not a doctor of loss. He does so well often interpreting our statutes and in the case of population language, but Dr. Lightdown, I do think that we can have a legal team help you on this. Yeah. Okay. Great. I know Derek has been involved in this as well, because at some point I believe we changed the wording in our local aid to reflect that it was now an appropriation of the law. Instead of the through the general law. Mr. Skinner, your next question. Sorry. I'm just feeling, making sure everybody understands that when we say Dr. Lightdown, she's a veterinarian who really knows, she might as well be sometimes a lawyer too. Well, I'm glad we have our legal team. They're very supportive. They're very supportive. I think that's right. You might work especially as, as you all know, our racing statute is. Very interesting to work through at this point. Thank you, Madam chair. No need for clarification, at least in my case, I also directed my questions. And others to our general council, who, as you know, is on vacation right now. I just wondered if, you know, I see that some of our team is here, but they'll help. They'll help. Yeah. But just Dr. Lightbound, I did take a look at the line item language, and it's really general. So it doesn't get into detail on the point. My other question, I think you adequately. What Alex said was correct. It's a, it's a old study. It's an old general law, but it's a new law. That's what we eliminated when, and this is always an appropriation. It's just the language used to say that it would be reimbursed from the racing stabilization fund, which allowed us to keep that percentage of the handles that point, 35%. And then we would have to reimburse. That state appropriation. Once that state appropriation went away, the legislature didn't want to really clean up that language. So they just asked us to continue doing it based on how we do it. And so that's where it comes from. That's where it comes from. Section 18, I think of chapter, the old language of section 18 of chapter 58 of the general laws. It has that two thirds and one thirds as Alex was talking about when it split between two towns, as well as it has that point, three, 5% of the handle language in there. So that's where that comes from. Thank you so much, Derek. Thank you. Thank you. Sorry, I'm still in. No, that's great background. And I'm always happy to be educated by the team. Thank you, Derek. And now if, if this is a good time, I'll go ahead and turn it over to chat. Yeah. Thanks, Alex. So onto the local aid now. And again, racing activities are conducted. The amount of the aid is determined at a rate of 0.35% of the handle from the quarter that ended six months prior to the payable date. Today's request is for the quarter ending December 31. And the handles that were used are from April, May and June of last year. And the city of Boston would receive $138,354.84. The town of Plainville $43,452.23. The town of Random $19,825.30. The city of Revere would receive $69,198.28. There is a breakdown of these amounts in your packet. And this does ask for a vote. So additional questions? Okay. So we need a motion please. Mr. Hill, are you coming in? Yes, Madam Chair. I move that the commission authorized low plate payments to the city of Boston the amount of $138,354.84 to the town of Plainville in the amount of $43,452.23 and to the town of Random in the amount of $19,825.30 and to the city of Revere in the amount of $69,198.28. Second. Any questions? Okay, Mr. Avarian. Hi. Mr. Hill. Hi. Hi. Mr. Maynard. Hi. I vote yes, five zero. So thank you, Alex and Chad. Got a part of it done. Why don't we remind everyone for opening day? Right, April 10th, and they'll do some qualifying the week before that. So we're busy onboarding folks for the season and coming up quickly. Thank you. Yeah, exciting. All right. Thank you all set commissioners with Alex and Chad. Any questions for them? Okay. Thank you, as always. Thank you. Okay. So we're going to turn down to back to Director Ban and Sports Waging. Got a couple of items for you to address. So I think I'm second, Director Wells has been joining. Yes. This has to do with the finalization of temporary licensing process or category three operators. We're soon to section 23N 6-2 205-219. We received the following applicants request for temporary licensure to conduct sports waitering. You want to join in on this? Yeah, so I can run through these because as the statute requires the executive director sign off that the applicants are qualified gaming entities. So we had originally one, they had 11 category three applicants that were granted the ability to move forward to apply for temporary licensure. So of those nine of those have submitted the requested form for a temporary license and have submitted the million dollar licensing fee. And I have made the determination personal to statute that they are in fact qualified gaming entities. So those entities are valleys interactive, better, DraftKings, FanDuel point, pardon me Caesar Sportsbook, WinBet, BetMGM, Fanatics, and Penn Sports Interactive. So there are two other of our applicants. One is PointsBet. We have been in communication with them. And last night I did receive notice that they are withdrawing from Massachusetts. So I afford that over to you just today. But that is a recent development. So they have not submitted the million dollars and they have not requested a temporary license. They did indicate in their letter that they said I'll just read the first paragraph on behalf of PointsBet. I would like they'd like to express immense gratitude to the Massachusetts Gaming Commission for meticulous and thorough approach to launching the sports wagering industry regulatory structure in the Commonwealth pursuant to enabling legislation points that recognizes the immeasurable efforts of the MGC throughout the dependency of the process. It has been a safe pleasure to work so closely with the MGC and its staff. And then they indicated they are trying. So that's an update. And then the the final applicant is DGC USA. And we do have Gary Elrich. I think I hope I'm pronouncing that right, Gary. And I think he's on today and Jeremy Messenger. Mr. Elrich is from DGC and Gary Messenger is outside counsel. So as you are aware through the application process, they indicated that they would not be launching probably for about a year. So then the when I reach out to them regarding the temporary licensure process, they were just seeking confirmation about the the expectation of the commission about paying the licensing fee temporary license. So I have Jeremy and Gary here. They want to address the commission with their question. So good morning. Again, to all my fellow commissioners, we do have a student with that represent represent those from DGC. And we did have an application that was revised to reflect the plan for a later date to call commissioners. And we approved that. I learned from Secretary Jordan Wells that, unlike the other things that we moved ahead in our our evaluated process, they have not requested the temporary license or submitted the $1 million. We did, as part of our application includes the ability to meet our time table as a fact. There were many, many, many factors in our evaluation in the applications you recall. And I think all of us appreciate the end of the day, the transparency that came forward in the application. And that's how we approve the later, the later launch, expected launch date. So I can make sure that I think now we were at a new juncture where we have a situation that has some practical effects. $1 million is staying in their bank account. And it's not coming to our bank account. And the commonwealths. The other is, and this is a legal question, by extending out, not asking for a temporary relationship, there is this notion that that spot is taken for a year. And then there would be five more years after that, and this full suitability. Those are the two practical implications I see and I'm interested to hear from all of you. But this is a good question for us to be addressing as we, as we hear from our guests today. Anything you want to present down back down before we get from them? Okay, good morning, Mr. Morning, Madam Chair. Nice to see you again. Good to see you. I just wanted to add a couple things to fill out the picture that you just gave. The first thing is to remind you and everyone in case you need reminding, you probably don't. But as we were having our hearing earlier, we had just been acquired by another company as of January 1. And so they had not yet filed their applications and all the required paperwork. It's my understanding that they've done that now as of around the end of January. But I'm not sure at what stage of review that is with the commission. So that was the thing that, you know, we thought needed to be done before, before we got approval to ask for a temporary license. However, as you recall, we submitted a supplemental document to you, saying that as soon as you, as soon as you said we're eligible for a temporary license, we would ask for one and we would pay the $1 million. And of course, we stand by what we said there. So I think it's more contingent on when you're comfortable with our new ownership and approve us for a temporary license. Are we waiting for something, Dr. Wells? I'm not sure of Lorena, do we do you have any concerns with issuing the temporary license if they were to go forward? You know, typically, with the status that they're at having passed the preliminary suitability stage, any changes to structure, we would deal with, you know, post licensure. So I'm checking now to see what the status of that new application is, but the process we've used in the past is that once a company has passed the, you know, suitability stage, and here it is the preliminary suitability stage that they could go forward with the request. So Lorena, this is Commissioner O'Brien. Yep. Were there any conditions in terms of the approval that we gave? I know some of them we did. I specifically recall one of the corporations, if not to doing what Mr. Ehrlich just said, which is you had, they had to submit the updated info with the new corporate and qualifier information. Was that a condition on the suitability or a license or no? I don't recall. Maybe not. That would be a question for Caitlyn. Do we have a condition on this? I would have to look into that. I don't know at this exact time. That would be... Because that to me would almost be determined otherwise it would seem that they're in a posture to ask. I don't mind pausing for a couple of minutes if we need to to find that out. I actually have a return, Mr. Ehrlich. Do you remember if there was an actual condition attached on that? I don't recall if it was technically a condition or just something we talked about that would be forthcoming. Right. I don't remember a condition based on that either. So what it sounds like though is what you're saying, you've got to agree. If we give you a green light today that you're all set. We've given you the go ahead to make that ask. As I mentioned, for me, it has some practical implications. If you wait, then we would be good. So maybe we just need to confirm no condition. Commissioner, is that the questions? Was there a preliminary suitability review conducted on the new corporate qualifier? I don't remember. And so I would I would want to at least see a preliminary suitability report along the lines of what we've seen for the other operators before we give the green light on authorization to apply for a temp license. Commissioner Skinner, I can confirm through Carol, Brian has just been in touch with me and we have received all of the required attestations from the supergroup entity that acquired the applicant. As part of the preliminary suitability investigation for points that was there a review of supergroup at that time? For DGC. Yes. I'm sorry. DGC, excuse me. No, because it hadn't the acquisition hadn't occurred yet. But I'm you know, hearing from the licensing division now that we have the required submission, including those attestations. And if you could remind me when we reviewed the DGC application, was it in December? So it was prior to January one, prior to the acquisition? We reviewed them prior to the acquisition. Okay, all right. And what you're saying, Loretta, is that an approval to move forward is well, let me let me try to I don't want to put words in your mouth. But I mean, is it fair to say that the normal in the normal course of IEB's review of additional qualifiers that is done on a separate track? Meaning that it won't interfere with the DGC application or their temporary license? And I don't want to overreach here, right? Because our normal review that I'm thinking of is often a gaming vendor review, not an operator review. But we are very familiar with the, you know, consolidation and acquisition process of in the gaming vendor realm, we haven't previous to this, we haven't done the operators for, you know, 10, 10 plus years, 10 years. But in the vendor realm, we allow the applicant to go forward and we perform, we collect the documentation and perform the review post transaction. So here we do have the submission from the acquiring company. And we do remember the preliminary suitability review was somewhat restricted. We do have the attestations. We have not performed the financial analysis, or the open source analysis, for instance, and we haven't scoped to see if there are other individuals that would be involved. And Carol will correct me if I've overstepped there. Be clear, we issued a decision that said that they were eligible to take care of really what's an administrative step, pay the million, we'll get the approval, it's by statute, it's an administrative step. Commissioner Skinner, I appreciate, you know, you're thinking about this at any point in time, any of our licensees, ownership could change. So there's always ongoing suitability questions, but we didn't condition. That's what I'm thinking my memory is, we didn't condition, but we knew about the upcoming acquisition. So we were ahead of the game on the qualifying process and on the preliminary review process. Caitlin, have you been able to find that out yet? I'm turning to you, I'm no pressure. We are in the process of finding it, but it's probably going to take a few minutes. It's not a little bit longer. So Commissioner Skinner, did you have more follow up questions? Don't follow up. I'm comfortable with Loretta's clarification. So thank you. Yeah, so where we are on that. But I do think we want to know if there's a condition. Mr. Early, what are you thinking? I don't, I would just say this way, when you tell us that we're eligible to ask for a temporary license to go forward, we will do that and we will pay the one million dollars will stand by the promise we made during the hearing. So whenever that time is, if it's today, if it's tomorrow, we will take it from there. So it sounds like Executive Director Wells, that maybe you didn't hear that there was some confusion that whether they're eligible. Right. Yeah, I had not heard that. So here's what I suggest because we could we would not be able to give the temporary license without confirmation of the payment. So we could just put this on for a day next week with the understanding in that way. We can confirm that there is no outstanding issue. I don't believe there is. I think we are set to go. So we could just put that on the agenda for next week and confirm the once we confirm the payment, then we could go forward. But we would double check on the on the congestion just to make sure that this is correct. And interestingly enough, Mr. Erlick, I think part of the confusion might be that you have that go ahead from our decision. That was that was clear. Yeah. But it is that you request the temporary license and make the million dollars and that's based on statutory language. But that might be why it's a little confusing. It's a little a little different than them. But you have you have you see that go ahead from OK. And I believe it was a five zero vote, correct, everyone? It was, yes. OK. All right. And this will work. Yes. So this this what I would suggest is we put this off until we have several meetings next week scheduled so we could put that on one of the dates and in the interim I'll email the DGC representatives, let them know that we have confirmed there's nothing outstanding. And then once the payment and the form are submitted, we can go forward on the agenda shouldn't be an issue. Great. Karen, in the course of your working with each of our potential licensees, now temporary licensees, you learned also that we knew about DGC's plan for DGC's, my apologies, plan for the the later launch date. But there are a couple that may not may not launch at the same time. Do you just want to go over that? Or yes. So director Ban confirmed that indicated to me that both Bally's interactive and fanatics are not planning to launch until May of twenty twenty three. So a couple of months. And that's the simply their own logistics in terms of our launch date. Your go ahead. Your green light is March 10th and they're saying right right. But we're going to have to just need a couple more months to correct questions for Karen on that. And to update the commission, Bruce, you've been in contact with GLI. All the, for example, geolocation testing reviews of internal controls. Things seem to be going well. So we are we are very confident in that ability to allow the licensees to launch on the 10th that are ready to go. That everything seems to be moving forward very smoothly. GLI, the geofencing is going well. Internal controls seem to be going actually much smoother than before. House rules are moving forward. So I don't really see at this point any stumbling blocks. I think for the questions from Mr. Erlach and Mr. Messenger, so we can let them then go and Karen, you'll swing back to to them and just clarify. Sorry for any confusion. Yeah, well, I apologize if it was on our side, but we're we're happy and we're ready to go. OK, and we are wishing you luck. Thank you. Thank you all. OK. All right. So with that all set, my suggestion is that we can go forward with this one, two, what is it, seven? No, one, two, nine. Temporary licenses today it would be able to vote on those. I'm not sure, Caitlin, if you think we need to vote on them independently or they can do it as one collective motion. I think as long as each name is listed out in the motion, it would be OK to do it in one motion. OK, so that is those are listed in the memorandum in in in the packet today. So that's bally's better, Drap King's vandal points, pardon me, Caesars. Win that that NGM fanatics and Penn Sports interactive on page 30. Yeah. Madam chair, there's no more discussion. I think I would be ready to put a motion to the commission. Excellent, thank you. I think we're all set on discussion, commissioners. Thank you, Karen, for your and Bruce, for your good work. I'm sure. OK, pursuant to General Law Chapter twenty three and section six, C2 and 205 CMR two one nine, I move that the commission issue a temporary sports wagering license to the following entities and authorize each entity to conduct sports wagering for a period of one year under a temporary license until a final determination on its operator's license application is made. Those companies being American wagering, doing businesses, Caesars, sportsbook, bally's interactive, that MGM better. Crown mass gaming, doing businesses, Drap King's FBG enterprise, doing businesses fanatics, that fair interactive, doing business as a dual and sports interactive and win bet. Second. Any further questions? OK, commissioner, Brian. Hi, Mr. Hill. Hi, Mr. Maynard on the side, Mr. Skinner. You're up in the corner. Mr. Maynard. Hi. And I vote yes, five, zero, excuse me. Thank you. And, Bruce, the next item on the agenda, the the random application, I can take that as well, because I've been speaking to Loretta about that. So as the commission is aware, we have the application from the Mass Assoy at Greyhound Association or that we know as Rain and Park for a category two sports facility, sports wagering facility. So that review is in process. Loretta, do you have an estimated time when the commission could have the information from the IED in order to do the review? I do, Karen. So our our Invest teams have had the materials. Now, that includes a new entity that was added to the application recently. The applicant was timely in submitting new entity forms. So our contractor teams, our general team and the RSM financial team have been working on this and they're working on the preliminary suitability review. So similar to the reports that you have seen conducted under the regulations for for the other applicants. And we would be prepared on or after March 9th to go forward with that review. So that's two weeks from today. And that does build in time that we would review the materials in-house and give you an opportunity to read the read the document. I did discuss that schedule with counsel for the applicant and no no issues or concerns were were raised with that. You know, there is an aspect of of this application that I did want to bring to your attention now. And if chair, if I can just roll into that, I think that would be helpful. So this particular application is different in some in one respect from the other retail, the three retail applications that you've seen so far. The applicant here has entered into a contract with Caesars where the applicant is acting largely as a landlord and Caesars is acting largely as the as an operator. We have the contract in hand. I'm suggesting that the IEB and the legal division review the contract and that the commissioners have the opportunity to take a look at the contract as well. You know, I could use some commissioner input would be helpful as to whether to move forward and deal with Caesars as a vendor. To the applicant or as a qualifier to the applicant. For instance, so, you know, my my suggestion is that we'll be ready to go with the preliminary suitability report and public meeting on the ninth. But my suggestion is that this other issue be put on for a public discussion and some guidance to the IEB on how you would like us to handle this other piece for purposes of suitability, but also for your information to understand how this application may differ from the other three retail operations. So Loretta, just by way of further questioning on that, when you say Rainham would be more like the landlord, are you suggesting that security personnel and that sort of thing on the ground there and Rainham would be Caesars employees or are they still going to be Rainham employees? That would be Rainham employees. My understanding is those would be Rainham employees. The particular, and there would be some occupational licensees on the Rainham side. And I need a little more time to review this contract, but I do understand that there would be a Rainham compliance team and some occupational licensees on the Rainham side as well. But largely the operational expertise would be through Caesars. But the licensee is Rainham. The licensee would need to be under 23N would need to be MGA, yes. And can I offer the suggestion too, because I do think this is both an IEB issue and a straight legal issue. It's a contractual contract interpretation. So legal and can work with IEB. And if we have all relevant documents put into our, our SharePoint and the contract would be like other relevant any documentation relevant for our analysis. I think, I think it to the extent that, you know, Director Lilios is looking at it from sort of issues around control and qualifiers. We can also have the issues of the contractual arrangement will be really helpful. I'm sure there's other suggestions for how that would be helpful for you as you view this an application as a whole. Just I'm expecting that we're going to get this as part of preliminary suitability, but it's my understanding there might have been some review done in connection with the earlier retail applicant process. So I would like to see what was produced if anything back then, in addition to whatever you were anticipating preparing in terms of self-certification. Thank you for that reminder. I can make that report available. It is a lengthy report. I'll try to highlight sections that we think are particularly relevant. Great, thank you. So that too would be in our file or folder. Other, and it may require a memorandum to understand or for the contractual arrangement if it's this unique aspects that are going to influence your decision or your recommendation around the status of the entity of ETA. I know you were looking for commissioner input on that as well. So it might be an iterative process. That's okay. Other questions? So we have this set aside from March 9th. Well, so March 9th, we do have a commission meeting already scheduled and that is the day of the operations certificate coming in front of the commission. So that may not best date. That's what I wondered. I thought I heard March 9th from Loretta and I thought I missed the case. That should be ready to go forward on or after that date. Oh, my apologies. I thank you for that clarification. We have not yet designated a day. We need to coordinate, of course, with the applicant floor to make sure everybody is available. And we really need to mark that off for a separate day. We're averaging usually a good four to six hours, at least on the review of this. And to the extent that there's any that it's different, it might require even more time. So Karen and Trudy, we can start to look at a date that will work for the applicant and for IEP and our consultants, RSM and GLI. And then the other piece that I'm chair is just to confirm, does that give the commissioners? So for example, if we're looking at that next week, so the week of March 13th through the 17th, are there, does that give the commissioners sufficient time to review the application? I know you haven't had a chance to do it. Just wanna confirm that because otherwise when we bump it out, I would hate to just get it set a date that's not amenable to the commission. Commissioners, can we have Trudy work with Karen and me and identify a few dates, open starting the week of March 13th through the end of March and see if we find a date that's perfect for all of us? Does that seem like a good approach? I feel like we'll have a lot of time compared to at times when we're reviewing the others. Karen's point is a good one. I wanna make sure everyone's comfortable. So we'll find a few dates and then you can circle back to Karen as to, hopefully we'll find the date that works best for all of us. I don't know what our next agenda setting is. Yeah, the next agenda setting is, hold on, I thought it was March 1st. March 1st, right next Wednesday. So maybe at that meeting we'll be able, if we have a few dates and advanced chew on, March 1st we'll be prepared to select the right date and see if that will work for the applicant and our consultants. And in IAB, we understand it that the end of the week of March 10th this will work for you guys. And I'm assuming that's our assessment as well. That's right, we'd be ready with our preliminary review of the applicant and the qualifiers that have already been designated. In terms of our, and I guess one of my suggestions is that you, we have to coordinate about this difference in the arrangement with Caesars, because if that is going to add new investigative aspects, that is not built into the ninth. I do understand that the arrangement with Caesars is at least partly with some of the existing entities we've already done the preliminary review of, so we wouldn't be adding anything there, but there may be some other individuals attached there. So I don't know if you wanna do an interim date where you have the opportunity to review this particular arrangement. And if you want further invest performed, we could then make that available with our preliminary review. I think that makes sense. Once legal's had a chance to look at it with you and then we at least get a chance to discuss it, the five of us, to make sure we're okay going forward without anything else. Great. So looking at the calendar, we have rags on for sports wagering next week, but we could do something and add that to the agenda on the ninth if the commission is so inclined. So we'd be looking strictly at the contract out of the, without the context of a full application to determine its role or are we to be needing to have reviewed the entire application to understand here from the applicants to determine its role. Do you see, I'm wondering if we can make that, can we do that analysis in a relative vacuum? I think until legal's had a chance to look at it or we've had a chance to look at it, it might be hard to answer that question. I think so too, Commissioner Ryan. So I think that getting legal and IEB together is a good first step because it may become clear under the statute that, you know, the assessment says to what you would recommend. I do know that we, Crystal and Trudy did the whole dates for category two review. That would be for the entire application process. So that should be on our agenda. Like, Crystal, do you know, and I think we held a call also on, I see that there is a hold on Tuesday, the 28th for Nassau-Sawyer. That's February, March, March, March, March. Yeah, I was going to say March, 28th. Okay. I am not seeing the other one, but I thought we placed two. April 12th, it looks like. Thank you. What was it? Oh yeah. Yes. Ones in April. So March, 28th. And we also held April 26th, so that might be late, but those for you to decide what works with you, and the 18th. So I think that that, we're leading toward a March 28th date, but that's plenty of time to sort of figure out first steps and decide if we need to have some kind of an interim meeting as commissioner Biden suggested. That work for you, commissioners? Okay. All right. Anything else on that item then? And Loretta, first off, it's nice to see you. Hope you haven't had a couple of days off. And thank you for bringing the, I won't say it's a complication, it's just a different arrangement to light today. And it has been reported that that arrangement does appear in some other commercial jurisdictions. So, I haven't confirmed that, but this will give time for us to review that as well. Great, great. Okay. Any further questions on this matter? Karen and Bruce, are you all set? Yes. Look for a name. Okay. So we're now turning to IEB, item number six, and the marketing affiliates discussion. It really is going to be, I think led by Karen with the help of, it looks like you've got Kathleen is here today and Loretta as well as Caitlyn to discuss the two regulations that we received, quite a bit of written commentary and also phoned in commentary. So it's a helpful discussion to have so that all the commissioners are well informed on it. Chair, before we move on to that discussion, can we go back to points, Beth and the withdrawal of the application? Just a question, are there anything affirmative required? I have to double check the regulation on that. I believe that because they were not fully licensed, the commission does not have to take any action, but I'll double check on that. And if there's anything that needs to be done, we'll bring it back for the commission. Thank you. Yeah. Any other questions on that matter? I'm assuming Caitlyn and Carrie, I know you're there, but do you, did you know about the withdrawal of the regulation on hand? It's new. It's new. So I want to, I would like to take a look at the withdrawal rag and just make sure that we're in line with that. Thank you. All right. Then moving on to item number six and the discussion. Karen, if you want to help set it up please. Yeah. As you know, the commission has put forward, we had put forward a 205 CMR 256 sports wagering advertising and 205 CMR 234 with respect to sports wagering vendors. They're in different phases of the process. Correct, Caitlyn. Can you just outline for us what phase each of the regs is in process? Absolutely. I'm happy to do sort of a brief overview of the relevant provision of the reg and then the procedural history for each of them. So for the vendor reg, that is 205 CMR 234, that governs the registration and licensing of sports wagering vendors, including third party marketing entities, which will be discussed today. The commission voted to promulgate the vendor reg by emergency back on October 7th, 2022. It was actually one of the first regs you saw. The commission then voted to finalize that reg on December 1st, 2022. So it is currently fully in effect. At that same December 1st meeting on which the reg was finalized, the commission reached a consensus to suspend the licensing requirement for marketing affiliates and to allow the retail launch to proceed with registration rather than licensure of marketing affiliates. So I put it in another way. The reg as it currently stands actually requires licensure, full licensure of marketing affiliates, but the commission decided to suspend that and just require registration until further research could be done on that particular topic. So the IEB is going to discuss this shortly, but we have been working on proposed amendments to the regulation that define third party marketing entities and direct how they will be registered and or licensed. And that vendor reg is on page 50 of the packet for reference. The other reg that we'll be talking about today is the advertising reg, that's 205 CMR 256 and that governs the advertising of sports wagering in the Commonwealth. This one is in a different procedural posture. The commission voted to promulgate it by emergency on January 24th of this year. And so it's currently working its way through the promulgation process, including the comment period. So it's still in the comment period and it's expected to return to the commission for a final vote on March 23rd, 2023. What we're talking about today, specifically as a provision of the regulation that includes a prohibition on revenue sharing or cost for acquisition agreements that compensate third party marketing entities based on the number of individuals who register for sports wagering accounts with a volume of wagers placed. So again, in other words, what this does is it prohibits contracts whereby an advertiser would get paid based on the number of people who actually sign up for an account or based on the number of wagers or the amount of wagers placed because of those advertisements. You click through the advertisement, you place a wager. That's not allowed under the current statute. So while the comment period is still open, we have received several comments regarding this provision, which is a section 256.013 and those comments have been included in your packet. You said statute, you meant Reg, correct? I am sure I meant Reg, yep. So thank you, Caitlin. So Madam Chair, what we have identified through the receipt of the comments is that there is some concern. And we have also identified that there is at least in one jurisdiction some connection between these two regulations in that at least one other jurisdiction, they address the issues of brevers, ushering and cost per acquisition through the level of licensure. So that's how the Reg 205CMR 234 is impacted. So my understanding is that the entities that this 256.013 impact, so the revenue sharing and the cost per acquisition would be a smaller subset of the marketing affiliates that currently we would have registered. So it's helpful to the licensing division right now. We have draft language and 205CMR 234, but we also recognize that it does tie into this other issue. So the chair was made aware of this issue and there was a request for a round table. The chair already actually had that idea and it put that in process. So we are scheduled right now to do a round table on this issue so we can hear from the different parties on the concerns or options for the commission on this issue. So the proposal this morning is just to flag this issue for you today. Loretta can run through CMR 234 in just in the, particularly the definition. So who would need to register under this proposal? But then we would put off the actual vote on 205CMR 234 and we could add 205CMR 256 to next week's agenda, one of next week's agendas, so that you would have the benefit of the public input before finalizing how we're gonna handle this issue. Thanks Karen. So it would be for purposes of today, it would be very helpful to the licensing division if you would continue to allow for the registration of these marketing affiliates. The very large percentage of the marketing affiliates of whom there are many are not engaged in revenue share or cost per acquisition contracts with the operators. And the licensing team has been registered to string them and trying to get their completed packets in. And it would be very helpful to us if you would continue that process to allow us to do that process with respect to the marketing affiliates. I know that you have the round table on, I'm sorry, Kathy, I know. No, I'm sorry, go ahead. I'm just not gonna need to pause for a bit after you're done. All right, I'll hurry. I know we have the round table on for Monday that would allow further discussion for the revenue share and cost per acquisition companies, again, which is a limited subset of these affiliates. So I would suggest that we defer for those groups and allow us to keep licensing the affiliates that do not perform the rev share or cost per acquisition. And so, Loretta, how many are we talking that are in the matter category? Meaning the rev share category? Right. Chair, I don't have a number on those. My understanding is that it is under 10% of the total. Okay, I just need to pause for a bit. If I could have 10 minutes, please, I'll finish with about 11.30, okay, thanks. What's that thing? Yeah, let me, I think it's fine. Okay. Cause there's no, oh, well, hold on, hold on, hold on. Maybe not through the attachment, but just with cover letters. Okay, I'll think happy at the end. All right, thanks, Karen. We can hear you doing business. Sorry, Karen, I mean, okay. Thank you. I did something and I left the meeting and I came in, I forgot. Oh, my God. Thank you for coming on the screen. I'll stop. And thank you, everyone. Contrary to any concern, there's no baby news. I just had to look up something and get something. So thank you. If I have baby news, I'm sure I'll explode if the grandchild arrives during the meeting. All right, so back to, oh, and I see Karen is in with you, Director Williams. It's nice to see our teams together in the same room. As we are holding this meeting in virtual, let us do a quick roll call. Commissioner O'Brien, good morning again. It's finishing my snack. Yes, I am here. Good morning. Good morning again, Commissioner Hill. Good morning, I'm here. Good morning again, Commissioner Skinner. Morning again, Madam Chair. And good morning again, Commissioner Maynard. Good morning again, Madam Chair. Okay, we'll get started. And it's, I do need to pin folks because Commissioner Skinner and Commissioner Hill, they just switched spots on me. Right when I get my head up around our virtual platform. Thanks, Chip. So thank you to Director Lillios. As we think about, because we want to be efficient and particularly want to be aware of the demand on licensing right now, I just thought it would be helpful to take a step back and explain what the licensing division intends to do while we just have this continuing suspension of that earlier, Brett. Thanks, Kathy. So I'll try to not complicate things because it's what we're doing is I think pretty straightforward. We're asking for the status quo to continue. What we have been doing is we have been processing registrations for marketing affiliates. We have not been processing registrations for marketing affiliates who work under the revenue share arrangements because we are aware you are analyzing that for possible licensure and not registration purposes. But currently the status quo is we are accepting and processing registrations for the third party marketing affiliates, which is a large, the vast majority of the companies who are engaged in these kinds of arrangements. And we're looking forward to the ground table on Thursday for further direction from you for what you want to do with the revenue share affiliates. Is that helpful? That is the ground table beyond Monday. And then Thursday I think we'll be visiting it unless we visit the issue earlier. Commissioner, do you have questions for Brett at Lake Kara on the licensing approach over the course of this? Well, another day and then Monday will be the round table. So it's really affecting their processing too much. Any questions on that? Commissioner Bryan, are you all set? I am, I've been talking with Mark somewhat and then Brianne who I think is participating in the round table on Monday. And so I think we all need to hear what's gonna be said on Monday and then circle back. So I think keeping the status quo until we can do that is absolutely the way to do this. Yeah. I believe that the agenda was all posted for Monday and we expect to have an array of voices including at least one RG expert who joined us on our last round table with the RG. So that's good. Thank you. Thank you, Alice commissioners on this. And I just pause it. I have to thank the stakeholders who did supply the written comments and who have been reaching out to our staff members. We, this is all a new industry, never mind the fact that we're new at regulating. Even the regulators that we rely on, we haven't been in business with that mom because this is such a new industry starting in 2018 here in the United States. So I welcome, I know that we fast repeatedly and we have rolling on a rolling basis, we accept written comments. So my ask is for the staff to just continuously keep us updated on any kind of input that's coming in from our state builders or those who are interested in the impact towards betting on social and economic basis, all the big issues that we deal with and certainly with respect to our regulations because we've already demonstrated a willingness to hear and tweak. We also demonstrate a willingness to pick to exactly what we decided, but we are, I think the five points are all very open and want to hear from public and the external stakeholders. So we just ask to be kept in constant. Much of anything you want to add to that? Patricia Skinner, I know that you were the one who really trained us to make sure that are we getting early on, are we getting written comments and will they have time to hear those written comments? So I think I had your increase in mind when I learned that these written comments were coming in at once. Okay. All right, so I think we're all set on that. There are no other, there are no further questions. Then we've got one other item for IEB and in that, oh, Paul's commoners have joined, I think Paul had joined on the, on the vague. Did you have anything else to add Paul on that? Good morning, Madam Chair. I have nothing else to add. I was here in case the commissioners had questions about the proposed amendments to the regulation or any other detailed questions about the other related regulations. With that, I just want to make sure that we don't have any questions to Paul. Okay. Thank you, Paul. Good morning. All right. Then we're now at six B. Kathleen? Yes, good morning, Chair. Good morning. Good morning, Chair and fellow commissioners. I am here today to talk about the review that the IEB has conducted into the sports wagering non-compliance incidents that occurred at MGM Springfield. And I'll summarize the incidents of non-compliance briefly for you. On February 10th of this year, MGM S compliance director, Daniel Miller, notified sports wagering director band that MGM S mistakenly offered sports wagering on two unauthorized events. Specifically on February 2nd, wagering was allowed on a regular season Harvard men's basketball game versus Yale. And on February 3rd, wagering was allowed on a regular season Harvard men's basketball game versus Brown. The error was reported to MGM S through its vendor at MGM on February 10th. During the IEB's review, we've learned the following key facts as to the timeframe that the wagering was allowed for the February 3rd game, wagering was available from February 2nd at 7.56 PM, February 3rd at 5 PM, which was a total of 21 hours and four minutes. For the February 4th game, wagering was available from February 3rd at 9.58 PM to 6 PM on February 4th, which was a total of 20 hours and two minutes. Turning to the total stakes wagered for the February 3rd game, it was approximately $1,150. And for the February 4th game, it was approximately $80. The total winnings totaled $1,106 approximately. And the number of bets placed, there were 28 bets that were placed, multiple were in the form of parlays and some straight bets. All of those 28 were placed at kiosks. As to the reported reason for the error, Director Miller has reported that it occurred because when Harvard was originally added to a blacklist document under a previous jurisdictions requirement of no collegiate sports, it was incorrectly designated as being located in Connecticut, not Massachusetts. Then when Massachusetts came online to sports wagering and Massachusetts colleges were eligible for regular season games, Harvard slipped through because of the prior incorrect designation. That has since been corrected, Harvard has been properly characterized as a Massachusetts college now. And in addition, BetMGM has reviewed and verified that all Massachusetts collegiate sports are properly restricted. With respect to additional remedial and mitigating information, in addition to BetMGM reviewing the entire list of collegiate teams and confirming that they are correctly labeled geographically, they have started a daily audit of offered wagers to confirm their no restrictions before opening the sports book or offerings for the day. MGM Mass is also coordinating with Director Band's team to make sure that its list of Massachusetts collegiate teams is accurate. That concludes the prepared remarks that I have today. I'm happy to of course answer any questions from the commission. I know Director Band is obviously here as well for any questions. Commissioner's questions for Kathleen, okay? When there are no questions, that means the report is very complete. Thank you. Commissioners, I think do we want to just digest what and reflect upon our next steps? We had a pretty personal discussion on how we were going to treat two similar incidents last week, where we recommended that we would go forward with budgetary terms for both in the near future. Did we expect to proceed with the same passion with this one? Commissioner Ryan. I would expect so, yes. Commissioner Skinner, I think I saw you nodding. Yes, same. Same. Commissioner Maynard and Commissioner Hill. So, Caitlin, I see Caitlin. So, though that would be another situation that we could mark up, I'm wondering if there's a way, perhaps to do this over a day or so. I'd like to give you the brief update of where we are on the other two and how this one could merge in, because we contemplated that this could happen. So, right now we have the on-core and the PPC Adjudicatory Hearing set for the same day. That's March 14th. This one, we wouldn't be able to get on for the 14th, but we could get it on shortly thereafter. So, I think that would be the proposal at this point. And so, your work would truly be on finding a date. For sure, any questions for Caitlin on that? Thank you very much. Thank you, Kathleen. Excellent. Okay. Now, returning to item number seven, and we have Chief O'Brien. Good morning again, Chair. Good morning, Madam Chair and commissioners. We have a service employee exemption request from MGM Springfield for your review. And our licensing supervisor, Dave McKay, has prepared the materials for your review. Good morning, Madam Chair and commissioners. It's nice to be before you guys again. As Kara mentioned, MGM Springfield has requested that the commission allow one new gaming service employee exemption. This request is being made under the statutory provision and acted in 2017 that authorizes the commission to exempt certain job positions from the 23K registration requirements. The commission has been provided documents in your packet starting, I believe, on page 72 regarding this request. I do apologize, but I actually have one edit for you, specifically on page 80. It states in front of you that the position will report to the banquet supervisor, a service employee approved position. However, the banquet supervisor and the manager position above it, the banquet manager, were actually both previously approved as exempt positions back in February of 2018. I just wanted to note that for you before I commenced any further. So, Dave, I'm not sure if I followed the exact correction. Is there a correction or just a clarification? Clarification, it was a typographical error on the summary page, I believe. I'm seeing it as page 80 out of 94 in today's packet. So the second bullet, is that? Correct, yes, where it says the position will report to the banquet supervisor, a service employee registration approved position. That should actually state a previously exempted position. I see, very helpful. And we can just clarify that for our packet. Great, so this position is going to be within the convention catering and banquets department. This position will inspect, set up and break down meeting rooms and function areas as specified by the group requirements in accordance with departmental standards. MGM Springfield has responded in the negative to all criteria identified on the gaming licensee certification as it relates to this position. And this position does not work in gaming, will not be on the gaming floor, does not interact with money or alcohol, and it will also have the end access, which is that it can't move about without a proper security escort in the back of house areas. The licensing division worked with Jason Randall, the executive director of human resources at MGM Springfield to obtain the necessary information to develop this request. And I'm happy to try and answer any questions that you may have, but this is the request before you that the division of licensing is asking you to vote on. Questions for Dane on this request? Another thorough report, Krishna Skinner. No questions, I was just gearing up to make a motion. Absolutely, we'll entertain it. I move that the commission exempt the lead set up position within the convention department at MGM Springfield from the service employee registration requirements pursuant to 205 CMR 134.03 B. Second. Any questions or edits? Okay. Mr. O'Brien. Hi. Mr. Hill. Hi. Mr. Skinner. Hi. Mr. Maynard. Hi. And I vote yes, five, zero. Excellent work. Thank you, Kara and Dave. Thank you. Thank you. So commissioners, returning now to item number eight, one of our favorite reports that we get on a quarterly basis. I see long, I'm going to turn it right over to you, long and sure that Mark there. I see Chelsea. Good morning. I see Marlene. Good morning. Good morning. Good morning, Madam Chair. Good morning commissioners. So I am here to present the second quarter of fiscal year 23 for the game sense. So the Expending Gaming Act includes a number of key mandates to ensure the successful implementation of expanded gaming, including the prevention of and mitigation of social impacts and costs. Chapter 23 case, section 2116 requires casino operators to provide an onsite space for impeded substance abuse, compulsive gambling and mental health assistance and establish a program to train gaming employees in the identification of an intervention with customers exhibiting from gaming behavior. To fulfill this mandate, the commission adopted game sense an innovative responsible gaming program that equips casinos, patrons who chose to gamble with information and tools to adopt positive play behaviors and offers resources to individuals in distress from gambling related harm. The commission has a contract with the Massachusetts Council on Gaming and Health to operate the game sense information centers located onsite at all Massachusetts casinos and staff 16 to 24 hours daily by trained game sense advisors. Today, Marlene Warner and Chelsea Turner of Massachusetts Council on Gaming and Health will share with you the game sense activities and highlights from this quarter of fiscal year 2020. So I will turn it over to Marlene and Chelsea. Good afternoon, commissioners, chairwoman. And Chelsea, perfect. I was gonna say, hopefully Chelsea's gonna be able to pull the screen out. There we go. Excellent. All right, so again, good afternoon and we appreciate the opportunity. It's been a few, you've been a little bit busy as have we. So we appreciate the opportunity. Chelsea, next slide and I think Chelsea's gonna take it from here. So thank you again for your time. We're excited to always come before you and share the things that we're doing at the centers with you. A little bit about what we're gonna talk about today. We're gonna briefly talk about the numbers. We're not gonna do the charts like we normally do since we're getting into those at the strategy meetings. We'll save those details for those meetings. But if anybody ever wants the data, of course, we're happy to share it. We're gonna talk about some of the recent highlights from the last quarter and probably move over a little bit into this quarter just since we're a little bit behind. On our reporting to you. We're gonna give you a personnel update. We have a few changes at the council that we're excited to share. Of course, we're gonna talk about our champion awards, champion awards for those who may not know are or need a reminder are the awards that are given to casino staff. They're nominated by Game Sense employees. Most of the properties have a nice presentation that gets folded into highlights and sort of team building events. And those are always coupled with wonderful notes of appreciation by Chairwoman Judd Stein and we very much appreciate that. We're gonna talk about sports betting. We're gonna talk about both the launch inside the brick and mortar casinos and what the Game Sense teams have been up to there. And then also what we're doing to prepare for the mobile launch. And of course, Pgam is not too far away. March 1st, it begins. So we'll talk about what we're doing back of the house and front of the house for that. And then lastly, we'll talk just briefly about the Game Sense evaluation, third party evaluation that the gaming commission is conducting, we're in phase three of that now. So numbers, some of the things that we're seeing in terms of trends, we track our numbers year over year, not just month to month, but comparing for example, December to December is more important than comparing December to July. We know that gaming is cyclical and so that's how we also track our Game Sense numbers. The overall, our numbers are a little bit down in terms of the overall numbers, but they're down because of the simple interactions and then the casino related interactions, which are when somebody comes and asks us about a promotion or something like that. We are actually up in demonstrations and exchanges and those are the significant interactions. That's when people are talking about how do they budget, what's the VSE? Those are lengthier, more time consuming. Sometimes it's activity that we're running at the center. We might be showing somebody the difference between American roulette and European roulette and how the house edges different and fluctuates between those two versions of the game. So on demonstrations and exchanges again, where we care the most, our numbers are up year over year. So that's good. VSEs are also slightly up. That's probably because we have now have remote VSEs, which is fantastic, and also live chat. So we get VSEs regularly every month, both through live chat and then also we are conducting both VSEs and reinstatements remotely. So that's good and the casinos are busy. So I wouldn't say they're up so high that it's anything that's necessarily to worry about, but I think they're up in proportion to the amount of gaming that is happening. Play my way, one of the things we've just noticed as we've now launched out all three properties is that when we launch Play My Way, we'll start with a kind of a big spike in enrollments, and that makes sense because we're really focusing all of our energy, the game sense advisors, for the first month of launch, and then also the incentives that are offered by the casinos and the gaming commission. So, and then what we start to see is it starts to tail off a little bit and taper off. One of the things we're gonna try after PGM and after we catch our breath from sports spreading is probably doing some own internal incentives to try to bump those Play My Way numbers up. So we're looking at doing something possibly in April or May on that, and we look forward to sharing what we learn from that. Some of the things we're seeing also in the numbers is we're seeing, and just people in general, some observations, we're seeing some shifts in demographics, particularly at Plain Ridge Park. So the demographics is really shifting to a younger population there significantly. We have heard comments from some of the regular guests about things like all the young kids are here now or the younger adults are here now, and it's something that's being observed, of course, by our staff as well. We're also seeing a lot of those folks at PPC that are coming into play sports, try their hand at electronic table games in particular, which we think is interesting that there seems to be less of a crossover with slots. And then another sort of just observation that we wanted to share is that our game sense advisors are talking a lot about how sports betting players seem to exhibit or mirror more of the behavior of a poker player or a paramutual player. And I thought that was interesting. And I think that's because folks that bet on sports or bet on the horses or play poker consider those more of a skills-based game. So they don't necessarily go over and play crafts or something like that. So it's just an observation. It's also when we're doing activities with them, we're starting to try to do different exchanges, both in the sports book area with laminated flashcards and then also at the center using the monitors. But when we're having conversations, sometimes they're a little bit of a harder nut to crack in terms of getting some engagement. So sometimes it might be you ask them a question and then for a novice player, that might be not be obvious, but for an expert player, it might be obvious. And then so you might have to, the game sense advisor needs to follow up. Oh, can then you tell me about this? You seem to know a lot. And so the way that we're hooking people in is a little bit of a shift. And so it's something we'll continue to watch and modify as we learn. Chelsea, this is Commissioner O'Brien. Before you go to the next slide, can you be a little more specific with when you say the demographic has shifted? Do you have a sense in terms of what the median was before and what you're seeing now? Like how big of a shift? It's a big shift at PPC, but we don't have all the, our numbers are always like a month late. So I'll start to be able to have a more accurate sense of that, but I would say that, PPC was always our oldest demographic and the age range is now 20s and 30s is at least in the sports area. And they're seeing more traffic there. So I mean, that's a great thing for the property. And quite frankly, we want the casino to be busy too for the state, so. Okay, thanks. Yeah, I'll try to, as soon as I caught up on the numbers from after this month, I'll try to send you a note and let you know exactly where we're at since you asked. Thanks. Okay, so. Glad Marlene. No, so I was just gonna jump into this next slide. Chelsea just covered a lot around play my way in terms of the spikes with the leveling off and that we are trying to do some additional incentives to make sure the team is really feeling it. I think one of the things we realized is that when we kicked it off at Plain Ridge Per Casino, it's an easier floor obviously to get around. And so at these larger facilities, a little harder sometimes. And the way, because there's two different systems the play my way system at Plain Ridge Per Casino is set up at a different platform than it is at Encore and at MGM. And so we don't see when people aren't enrolled. So it takes a little bit more of a conversation finding out when somebody is not at play and having that conversation or bringing it up during an interaction at the center. So there's work around, we're just trying to finesse how to best do that. So that's just a little bit more about play my way. The gift responsibly campaign is something that all three casinos, we're greatly appreciative that all three casinos participated in. And this just to remind folks used to be called the holiday lottery campaign. And it was the idea of not encouraging people to not buy tickets, lottery tickets, for children as a gift. And so because all three are lottery retailers, this was a great way for the casinos to come together with us and really just remind people of that same concept and to get into the spirit of making sure people know gambling is not appropriate for children. A whole bunch of new holiday activities. Obviously there's a number of holidays throughout December. We're covering October through January. There was even more holidays when you think about that, but we're really trying to always find the next new thing to talk to folks about. So whether that's doing something around Halloween or New Year's or giving people an opportunity to do something around Lunar New Year. We are always trying to, we some really dynamic people on our team and creative people who are able to develop a new quiz or a new activity that gives the patrons a way to interact. And it's a new fresh thing for them to see on the screen to see in a deck of a laminate cards that our folks may be walking around with another way to really get engaged. So lots of activities been happening there. And if folks haven't stopped by, I know, I think everyone's been very busy, but it's always kind of fun to see some of those things happening. We're also always writing about them in our newsletter and putting them online. One of the things we like to do is give back a little, we are so, we feel so encouraged that we are really guests in the casino, but we are, you know, part of the team as well. And so Encore, Boston Harbor was kind enough to engage our team as part of their Feed the Funnel activity in December. It's a ton of fun. I think it's funny we took this picture instead of a picture of all of us with our hairnets on. This was definitely a little bit better, but it was wonderful. They did such a nice job. I know they've probably reported on that before the gaming commission, but we really enjoyed being a part of that team. So that was something we did over two different days, different team members were there. And then again, Lunar New Year is always, we primarily focus on that Encore, Boston Harbor, again, based on the demographics. People really look for our red envelopes that are branded game sense. We just give out the envelopes, there's nothing in them, but people like to take them to use them at their Lunar New Year celebrations in their own families. So this is something that's always a big hit, both with our team, but also with the patrons. Next slide. Oh, we are so pleased to welcome two new team members in the last few months. This is John Finn on top and Ellie on the bottom. And John and Ellie have been with us, like I said, just a few months now. The two of them and John, I should say, is that PPC and Ellie is at Encore, Boston Harbor. They've rounded out our team beautifully. Both have previous gaming experience and Ellie actually speaks two new languages. We are told now up to 19 GSAs who speak 15 different languages. I'm starting to feel very unqualified because I only speak one. So my team is pretty impressive, but one of the things we really love about these two individuals is the knowledge, but also the spirit that they bring to the team and to the patrons. So we have found that we're constantly now hiring, but also training. And what I love about that is that we're always evolving in that training and in that professional development. So as we put on new things for these new folks coming in, we're also inviting new team members to join us. So just wanted to introduce you to at least their faces and hopefully you'll get a chance to meet them at the games and centers. Next slide. Okay, so the champion awards, I am going to make sure I don't pronounce anyone's last names because I'll butcher them, but everyone knows the champion awards. Let me just kind of quickly run through them because there's a long list of them. Just to give you a little bit of a sense as to who these fantastic people are. I'm always so kind of taking it back when I read these because we're getting through. Like we're doing just what we need to be doing, which is really working with, our team really works with the game sense. I mean, our game sense team really works with the staff at the three casinos and helps them really understand the essence of game sense, the spirit of game sense. And I think one of the things I take away from this is that they really feel supported in their effort and vice versa. So let me get to it. So EBH, we have Rachel in credit. Rachel really understands the concept of game sense. She brought over a patron to enroll in a VSE and help that guest feel comfortable enough to converse with our trained advisors. She's been going above and beyond to ensure guests get the accurate information they need. Monica in win rewards has brought over numerous guests to game sense for information. In multiple times, she really expressed a desire to enroll in the VSE program. She always has a pleasant attitude and she's always providing knowledgeable information to their patrons. Emmy in table games, I thought I was particularly taken with this one. While dealing back her out in the high limit room, Emmy noticed one of her players was losing what seemed to be way more than they can handle and was not having fun anymore. She mainly thought of game sense and had her supervisor, again kudos to that supervisor, call us to speak with the gentlemen. This led to the person getting all the resources game sense has available. Tremendous work. At MGM, we have Paul in facilities. Paul played an instrumental role in renovating the game sense office to be more practical and user friendly. He did a great job fulfilling our needs while being creative and attentive. He's a friendly, hardworking employee who collaborates exceptionally well with the game sense team. Thanks to Paul, we are very comfortable in that new center. Irma in table games has assisted us with translation for a Spanish speaking patron who wanted to do with BSE. You know, all of our languages are not available 24-7, so sometimes we need to lean on other folks. She stepped up in a time of need and helped game sense provide services for the player, and we successfully enrolled her in the program. Talisha in environmental services always smiles and ensures that we have everything we need to run the center at our best. She comes by frequently to check on us and give us that smile. She has had many thoughtful conversations with members of the team about what we do. She's an asset to our program and our ability to work in conjunction with MGM employees. So thank you to the MGM team. And last but not least, PPC. Ronald in security has always expressed a great interest in the work we do at game sense. Can often be found assisting patrons with utilizing play my way. We love that Ronald and answering their questions about voluntary self-exclusion. His actions have helped patrons play responsibly and access services when needed. Andy also in security has understood the value of game sense and will talk to game sense advisors about gambling myths or budgets to be better equipped to help patrons keep their gambling safe and fun. In addition, he assists patrons with play my way questions and thoughtfully directs them our way if he doesn't know the answer. He's an excellent asset to the security team and a great liaison. We are always looking for great liaisons. And Darren in customer service has been greatly interested in play my way and the budgeting benefits it offers patrons. He promotes the program to new casino patrons and frequently directs patrons over to the game since Pfizer on duty. He shows genuine interest in how our program works so he can better help and share his knowledge. His passion is appreciated. So a real shout out to all of those individuals and so many others we didn't get a chance to recognize in this quarter. Next slide. Okay, so this has a lot of information and as you've all been doing nonstop talking about sports betting, so have we. Thanks to the great work of director Van Der Linen and Long, a lot of materials have gone out in conjunction with our team in terms of brochures. We've written brochures both for VSE and around sports betting. Also kudos to the VCLC team who's helped us out with that a lot of swag as well. No, we hand out a lot of materials and we bought a lot of new stuff as it relates to sports. I don't always understand why people like the things we buy the things they want. So we bought a lot of the swag. Their sports relate a lot of squishy balls and things that you can, you know, hold while you're watching a game or maybe throw to a fellow patron next to you. And then Phil Sherwood our chief communications officer has done a fair amount of digital marketing. That's sports related and plans that continue to do so so that we're really connecting people especially with the March 10th launch and thinking about how we get people to understand about the voluntary self-exclusion program, the GAM line and the live chat. As you all know, your team has been incredibly hard at work doing some updates to the VSE app. And so we have been, I think Long said, you know, see how it's broken. So our team has been working a lot and identifying all those pieces that may have some issues with them so that before it launches, it's foolproof. So our team has been doing a great deal with that. And I think we're there. I think Long's gonna be announcing that soon. The uniform. So I wouldn't say our overall uniforms have changed but someone on our team can, I believe it was, suggested we look like fun referees. And so we came up with these shirts, you'll see here, maybe some of you saw in the casino. And it worked in ways we could have never anticipated. The amount of people who stopped and asked how do they get one of those shirts? What are those shirts? Those items on the shirts mean they love them. And we have always wanted to look very professional and kind of in alignment with but not exactly like the casino stuff. This does not make us look that way and it's worked. So we may wanna rethink our uniforms down the road but if you can see in some of these guys it says game sense over the left in the left chest. On one arm, it talks about the game line. The other one is around the live chat and the website. And what you can't see in this picture is across the back it's this 421 like a sports jersey, but with three numbers. And those three numbers refer to the lower risk gambling guidelines, the 421. Hugely, hugely successful. Madam Chair, may I interrupt for a moment? Marlene, I was given one of these shirts. Yes. I actually wore it to a basketball practice and all the kids at the practice wanted one. They loved them and it gave me an opportunity to actually talk about what the shirt represented in the 421 and then I wore it actually to another event had nothing to do with basketball and you should have seen the people that came up to me to talk about the shirt. Richard, I am so pleased to hear that. That's fantastic. The shirt has worked and I love it. Love it. That's great feedback. Thank you for that. Sapping hours shifts. So one of the things we've been obviously trying to do is accommodate when big games are gonna be. And I think one of the things we're trying to just figure out is what works, what doesn't work. So shifting our staff to when we anticipate a lot of gambling is going to be happening on sports and being ready for that. So we are shifting a lot of folks more to the evenings and weekends and Ray Fluet has been fantastic in making the schedule work around that. One of the things we've brought in our base in terms of where we're walking, I think you guys know 50% of our time is spent at the center typically and 50% of the time on the floor. At EVH they're walking down to that garage betting area but they're also spending a lot more time like way more than we anticipated at the kiosk. As soon as somebody who looks semi-official even in these shirts shows up at the kiosk all the customers have questions. They sometimes get a little bombarded actually at the kiosk because a lot of folks don't know what they're doing. So our game sense advisors have been spending a lot of time at the kiosk trying to explain the bets, how they work, the odds, so on and so forth. So they're spending a lot of time down in the sports book areas but in particular in the kiosk. So when we're not doing all of that we are doing a ton of training, a ton of training. And Chelsea's gonna talk a little bit more about the how we've been preparing for the mobile apps but our staff have been, we've brought folks in. Dr. Fong, Tim Fong has done a training that we've recorded and shared, I think both with your team and our team. So we've been doing a ton of training, having them read. A lot has been going on there. Obviously we've been sitting in on the MGC meetings and operator presentations and again, kudos to all of you. We've been having a hard time keeping up with all of you. We've been doing a ton of tabling with the casinos and one of the things we've appreciated is, for example, at EVH, Jackie Crum said to us, you're probably not gonna have a whole lot of time and space in the actual sports book area at busy times but we're gonna have tables off in another area. Come join us up there. That's where you can have more meaningful conversations where we're gonna have more meaningful conversations. So they've been kind of hand in glove, including us, which again has been terrific. Lots of new activities. I think one of the things we will continue to work on is how do we deal with, as Chelsea alluded to, a more sophisticated and expecting more of an interactive education type of patron. So we are building those. For example, Amy built this really cool new football. I mean, there's a lot of things going on on the screen as you're answering questions. So those are a lot of things to look forward to. Our team was at the ready during the Super Bowl, again, making sure people were having fun but also connecting with folks, walking around in these new shirts. So lots going on. And in terms of media activity, we've been very busy. So we're anticipating the same for March 10th and we'll be prepared for that. So I'm gonna hand it over to Chelsea now and let her take it from here. Thanks, Marlene. So Marlene alluded to some of the internal trainings that we've been doing. We're fortunate enough to have a few of our folks with gaming backgrounds who've run sports books and managed sports books. So those folks are being gracious and helping to teach us. But in addition to that, one of the things we're doing is we've asked, we're asking all of the operators who are getting mobile operators who are getting licensed in Massachusetts if they would be so kind as to do a training for us. And what we're specifically interested in learning more about is what are the different types of wagers? Which kinds of wagers are riskier than others? What if a patron is gonna be asking us questions? Obviously, where do they find the RG resources? Doing somewhat of a product demo, not necessarily the same way that they did with you all when they came before you, but sort of going through some of the key pages so that if somebody has their phone on them and they ask us a question, it's not completely unfamiliar to us. So far, we had two trainings this week. We had one with DraftKings led by Julie Hines and Chrissy Thurman. We had one with WinBat led by Adam Harmer and just a huge shout out to both of them for the time that they took to help train our team. Those trainings went over exceptionally well with our staff, they were able to ask all sorts of questions, even the folks that had run sports books in the past had questions for them. So we're grateful for their time and lending us their expertise. We also have had meetings with Panatics Barstool in Barstool and we have meetings set up with Bet MGM and Fandool. And while some of these trainings are obviously gonna overlap, that's how we learn. And so I think by the time we get through and we just haven't asked the other ones yet. So these, you know, Caesars, et cetera, we will get to you as well. We're just trying to spread them out, but we're hoping that by the end of this, our staff is gonna be intimately familiar with how sports betting works on a mobile app. If you talk to Ken, who's probably our internal expert about sports betting, he talks about how different it is now from when he went in a sports book back in Vegas that on a mobile platform, it's different. How everything's moving is different. And that sort of leads nicely into the next bullet, which is our staff is spending a lot of time on those, kind of just playing on the kiosks and learning how they work, asking the casino staff questions when they may have a question. And that's been a great way for them to learn as well. Marlene talked about the VSC enhancements that are coming, super excited about that. There's Long again, and our staff have worked together to really try to make the VSC app almost foolproof. So less room for human error. And I think the new product is gonna be a fantastic asset to both the gaming commission and to our game sense team. And as Marlene alluded to, we're continually updating and creating new materials. And I imagine that we'll be doing that for some time. Pgam starts March 1st. Pgam, we really focus on the back of the house. So what can we do with casino staff? Probably a little less this year than we have in the past, only because we really wanna be out on the floor with sports betting and with the patrons. But nevertheless, we will be doing quizzes. So each week we have a digitized quiz. It's just a short quiz, like five questions. Any employee, casino employee can enter the quiz through a QR code that will be widely available through each of the properties either on the napkin holders inside the employee dining rooms or the other newsletters, et cetera. So we work with the casinos on this and there'll be a drawing if we're just completing the quiz you get entered into a drawing. And so we chip in a $50 gift card and then at PPC and on-core in particular PPC adds their own gift card so that we can draw one more than one winner per week and we thank them for that. And at EVH they donated all sorts of stuff for us to add to our raffles and everything from vacuum cleaners to gift cards to all sorts of EVH swag. So we're grateful for that. It makes it really fun and exciting. Also, I don't know how many of you have seen the vending machine that we have but you can see a picture of it here. This is a machine that was purchased before I got here that we use with staff basically to teach them about randomness and the sort of mirroring how like a slot machine might work. It's a lot of fun. It's a great way to engage casino staff. We fill it with actually the casino PPC fills that I should say with candy and different gift cards like that. And it's a fun way to have an exchange and increase people's gambling literacy. Also at PPC they do a scavenger hunt on St. Patrick's Day and then they are kind enough to always include the game sense center. So just a shout out to them for that and want to share our appreciation. And then something a little bit different. We always do tabling back at the house where we're running activities to educate casino staff. Obviously there'll be a huge focus on sport spending this year. And we do those at different shifts which we always get great feedback for. So we don't forget the night shift. We make sure that we get to every single shift. Even if it means we alter our own schedules. But we are going to have a raffle basket for them. We always have raffle baskets every month for front of the house. We're going to do one for back of the house and we're going to do a toolkit which was super popular during our gym with front of the house. So we thought we'd do it back in the house. And then just a huge shout out to MGM PPC and Encore who are great partners in making all of this stuff happen especially back of the house. Oops, shoot. Oh, I don't know how to go back. Sorry about that. Sorry about that. Hold on. Swatch should never run these things. So hard of the house. This should be front of the house, not hard of the house. So front of the house this year we are doing something different. We're doing something called mystery boxes. So if you visit any of the game sense centers in March you're going to see three boxes wrapped like a holiday package or a birthday present. And they're different sizes and inside are different items of different values. So one of them actually has a gift card and Amazon gift card in it. That's the lowest value. The middle value is a wireless speaker that's waterproof. It's a pretty high quality one. And then the top value one is a signed Carlton fist golden glove ball which I think will be a big hit. But the patrons won't know what's inside the boxes because they're all wrapped obviously. When we draw the winner for the month of March the winner will get to come and they'll get to pick one of the baskets. They'll open it and then at that point in time they can decide whether or not they want to trade it and gamble for something that might be of higher value or it could be of lower value or if they want to keep it and walk away. Inside each of the basket or the boxes is actually a basket. And so for the two boxes that don't get picked those months we will use those for April and May just trying to be budget conscious. And so it's a fun way to engage the guests a little bit further and have a little bit of fun. I'm teach them a little bit more about randomness. We're really gonna be focusing on sports all month, particularly around March Madness we'll be integrating again all of the elements of positive play and the lower risk gambling guides always again coming back to the research. There's going to be new incentives at PPC for Play My Way. As you all know, the incentive was a $5 voucher. And as of March one, we're gonna stop the voucher at PPC and we're gonna try giving away like a high item piece of swag not something that we would normally give out for engaging in activity. So we have some pretty nice little lunch boxes and we've ordered some lanterns. So the person if they sign up for Play My Way can pick one of these items. We're gonna track that see if it gets more interest if it helps us to boost our Play My Way numbers at PPC or if people prefer the voucher that's fine too we can possibly go back to that but just gonna try something new. On March 14th, it's Gambling Disorder Screening Day. We always participate in this. This is an initiative, it's a national initiative in Massachusetts. It's run by the Cambridge Health Alliance. So we partner with them. We do a quick biosocial sphere quiz, it's self-administered and then all the data that we collect on that day goes right back to Cambridge Health and they can use that. So it's a nice way that we work together every year. And then it's also International Women's Month. So we always have at least a day or two where we have an activity focused on that that actually ties back to RG. And I'm gonna turn it back to Marlene. All right, so this is just a reminder that we are in the midst of the third party game sense evaluation process that MGC is running. And again, Director Vanderlinen and Long are leading this along with Bonnie. And so the Patron Survey on demonstrations and exchanges is underway. It's something that has taken a while to get there but Dr. Michael Wall and his team are leading that. Business cards have been developed and they've enlisted the help of our team to make sure those get administered to patrons who have had one of these types of interactions so that they can then use the QR code and or go on to the website through a link to take the survey. So you should be hearing more about that in the near future. And that is it. We just wanna thank you all again. I know it's been a long morning already. We appreciate the time to come speak with you. If you have any questions, we'd love to take them. Thank you, Ernie. If you could take down the slides so we can see if there are questions. Wonderful. Commissioner, is there any questions for Chelsea or Marlee or Mom today? Excellent report. Adam Chair. Yes, Commissioner. So no comments and really not a question but I too will be very curious to see the numbers that you have in regards to DPC going from the older clientele to a younger clientele. That was very interesting and really popped out in the report that you gave. Yeah, I usually get them at the start of every month. So as soon as those come in, I'll do a little memo to all the commissioners and send it on over to you guys. I mean, this is our observation again until the numbers go in, we don't really know but they are all reporting a significant shift and I've been there in person and haven't also witnessed it. So we'll see. I think we saw a little bit of that during opening day when we were there as well. So thank you. Thank you, Matt, Chair. Of course. Just a follow-up on that. Do you feel that you need to pull in more? You know, folks, you're feeling your staffing is just fine. Is that under consideration right now, Mark? No, I mean, I think that right now, we don't know what we don't know. I don't know if you're speaking to PPC or if you're speaking in general. No, I'm speaking about your folks the changing demographics. Do you feel, oh, I'm sorry, you understood my question, right? Yeah, no, I think I understand now, yeah. So I think our team at Plain Ridge Park is they are going to have to do a bit of a mental shift. They have very much geared their activities and a lot of their engagements around the older population. And so they just need to be, it might be that during the day they have one approach and during the evening may have a different approach. I mean, not only is it that the age demographics may have changed, it'll be interesting to see if we have multicultural concerns that we didn't have before. I think we've done a lot of work to diversify our team at the other two casinos and it hasn't been as much of a need at Plain Ridge. I mean, we'll see what happens moving forward there as well. So we will certainly adapt and pivot as is necessary but I think the team's ready. Yeah, just to piggyback on what Marlene was saying, three of our strongest sports betting folks are actually at PPC, Ken who was in Vegas and did the sports book there. And then John Finn who's a younger gentleman who we showed you a picture of is also very interested in sports and then Mark. So we have three folks there that are very interested in sports and learning sports and teaching about sports betting. So that's good. And then we have one of our actually most senior GSAs, Ronnie, who is absolutely fantastic with guests. She knows every single regular customer that comes in. So I think we have, I do think we have a nice balance there but to Marlene's point, as if we see a significant change in sort of like ethnic backgrounds or different languages, that'll be something that we look for. Madam Chair, if I may jump in. Kelsey, Marlene and I and Mark have been in conversation like Marlene and Kelsey in the presentation where because sports wagering is new, we're looking at the change to shifts, the time, the days and looking at especially sports wagering with the digital platform if folks are using online platform and finding out what's the best approach or best way of looking at staffing to see the needs because I think we are aware that this is gonna be a change in demographics and just looking at the timing and the days and which point of access and how do we find staffing to fulfill those needs? Well, thank you. That really answers my direct less artful question. So thank you so much. Madam Chair. Yes, Mr. Chair. First, I just wanna, I wanna thank Long and Marlene and Kelsey for the update. And also give my own congratulations to the award winners. I know that you, Madam Chair, send a letter but congratulations to them. I'm no prognosticator on the issue we're talking about now but I think when Fluties is fully converted and I did see the plans for it, I think it's going to continue to get younger and I think the weekends are gonna be really, really busy and like Commissioner Hill, I noticed a young demographic going to the cages when we were there on opening day. So I'm glad to hear Long that there's some analysis going on on that but thank you all. I appreciate the update and congratulations to the award winners. Thank you. My shares are the comments or questions. Well, thank you so much and the shirts are great. I think few of us also have hours but Commissioner Hill, you've inspired me to maybe take it outside of the workplace. That's good to know. They're very comfy. Okay. If we're all set, I just wanna thank you for the thing as I, it's a very thoughtful and a report and I appreciated that the shift in terms of how you're presenting your information and I know that you'll continue to pivot as we think about sports, weight training and addition to kissing up by. So thank you so much. Always. Thank you all. Always one of our favorites. So thank you. All right, commissioners. That's the last item on our agenda was we have a commissioner update. I'm seeing no commissioner update. So I'll take a motion to adjourn. So moved. Second. Any discussion? The snow looks like it stopped here a little bit in Boston. So I don't know what it's doing out in other areas but. And just a personal update, no baby yet. I hope that you all have an excellent rest of the day. Commissioner O'Brien. Aye. Commissioner Hill. Aye. Commissioner Skinner. Aye. Commissioner Maynard. Aye. And I felt yes, 5-0, I had a great game.