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Softball Bat Fail

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Uploaded on Jul 23, 2010

**Here's something for all of the negative comments** Demarini replaced the bat for me. Their R & D team tested the bat and found it to be defective. So it was the bat, despite what some people are posting as comments. I am keeping this video up as a favor to one of my college professors for her Customer Service class, as making this video and showing it to Demarini was what got them to test the bat and make an exception to their policy of not exchanging warrantied bats.

I had to cash in on the warranty of my DeMarini White Steel softball bat almost 2 months after the date of purchase, which was over $170.

After paying over $20 to ship the original bat, Demarini sends me a new bat that looks similar to my bat but it's not the same at all. Watch the video and listen to the differences between the two bats.

I will be emailing DeMarini next week, as this is totally unacceptable.

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