 Welcome everybody to this special webinar today we're hoping to teach you how to use the power of artificial intelligence to help you with your fundraising communication outreach and content creation for your nonprofit. My name is a brief assignments. I'm the webinar producer here at TechSoup. Let's get started with just want to go with you housekeeping and then I'll turn it over to the tech network. This is being recorded I know many of you always love to watch the video replay so we're going to send you the video replay within 48 hours maybe tomorrow with the slides. Also, if you need the close caption, just type on that CC button at the bottom of your screen you'll be able to see the transcripts. We will be answering your question at the end of this webinar so use the Q&A section to type your questions. We know a lot of you will still type in the chat section so we'll try to grab those as well. I'm excited the tech network is here always love hearing from them learning from them so I'm going to turn it over to the two co founders of TAP network we have Kyle Barkins and Joe you know I don't want to mess your name up but you know I love you. Thanks. Hi yeah I'm Joe Di Giovanni with TAP network co founder Kyle is joining me and Tarek will be joining shortly as well. And we're going to talk about nonprofits and unleashing the power of AI. And I know you've seen it in the news, and everyone's talking about it and making crazy images and coming up with mission statements and a lot. It's really, it's really interesting and exciting how we can really harness all this and actually create and phased approach really start to leverage AI to support the nonprofits. So, I'll give you a quick background on TAP. We're a mission mission mission driven marketing and technology agency. We are a strategic partner with tech soup so if you go to tech soup and click on services. We do web development we do marketing services all through tech soup as well. And we provide discounted services just like you would get discounted services for software we provide the actual services to implement this. And we use AI and a lot of our clients and our clients who are using AI so it's it's a, it's always growing it's always evolving. And so today, we're going to share some, some tips and best practices. So just a quick overview of today's discussion, we'll talk about what is AI, how does it benefit nonprofits, and then we'll look at use cases. Everything from, you know, how how we can use it to volunteering fundraising for marketing and and promotion as well. And we'll look at different types of AI writing AI voice AI photo driven AI video driven AI and then we'll look at tools that are established platforms that are already in use plus a lot of innovative cutting edge tools that are coming along. And the prompts as well. And then we'll wrap this up with a live demo. A lot of these slides have a ton of text, but the only reason we're doing that is because there's so much information and links and prompts and scripts we want to share with everybody. So bear with us but we think we'll share this document at the end. And, you know, we'll run through these live as well. So hopefully all this will come together and we'll answer some questions at the end too. Awesome. Thanks Joe. As Joe was saying, you'll see a lot of text on these slides not going to read from them. At some point so just call some things out but the idea is once we turn this over to you all at the end we'll have great links in there and we'll have some prompts that should be able to follow pretty quick pretty easily. We'll just jump right in though. So what is AI? AI is, you know, I'm sure the buzzword these days artificial intelligence. It's basically anything that can perform tasks that typically require human intelligence so and can augment that human intelligence. So, you know, if you might have if you might need to create a blog post or something like that, you're going to need to go out there manually do the research. Find out, get all the information about that that topic or the whatever source you're writing about, and then put that into words and put that on your computer like build that into your computer in Microsoft Word, then upload that to your website then push that through social media channels with artificial intelligence, you can rely on that to do something like do the research for you, possibly create the outline for you might even go to write the post for you, and even go as far as to to push that out through social media channels. We'll go through some examples of that today. And AI is really that set of technologies that allows you to do that so this is the ability to see understand and translate written and spoken language, analyze that data make recommendations and become smarter over time with the inputs that we give to it and that it is able to pull in you know across different databases and across across the internet across the world. So comment AI applications I'll let Joe cover some of these that you might see in your everyday life. One application to be unmuting Joe's computer so we get all here. I thought I had the AI auto mute on. Yeah, so number one we're used to this so we have face ID on our on our computers and that's a learning algorithm that you know learns our face and facial expressions. So on social media, AI works behind the scenes to see what's on our feeds and recommends content and friends posts and things of that nature. And then from Google search, Google the AI has always been working there bringing recommendations and search results based on our applications and what we visited on the web. And of course advertising is where basically AI started. And that's based on, you know, the ads that we see as we go about the web, and on our phone and mobile and everything else. Those, those AI applications I've already been in use and are just continuing to get more powerful. That also includes, you know, commuting the work when you're when you're driving in your car, the maps that's AI for banking if you deposit check with your phone you'll get a low balance alert. Netflix recommended for every member of Netflix, even the people who are stealing your account you'll see them up there they're getting their own personalized recommendations. For instance, Alexa Siri they're learning your voice they're learning your preferences, and even in marketing, especially like marketing automation HubSpot has been a leader in in marketing with their CRM and CMS implementations. So sometimes there's kind of broken down into three different types of AI tools there's multiple more than more than these but this is sort of the premise of these things those machine learning tools these are things that use algorithms and learn data and optimize performance over time so we'll talk about some things today. One might be like donor donor matching or donor donor identification. As we add more data to to that system and they can start to process put machine learning tools over top of that that was that system gets smarter and smarter and says, okay, you know, people like this are more likely to donate or people from this area are more likely to create these they you create these models but then create some predictive analytics around that so some examples you might see, kind of in the larger in the larger world to be like, stick it learn. TensorFlow, Keras, PyTorch, Microsoft Azure, machine learning, there's tons of machine learning studios out there. The more common one that we're seeing frequently with like things like chat tbt and like Siri like Siri and Alexa things that Joe was talking about our natural language processing AI tools. And these are the ones that that process human language, whether that's text or actual spoken input, and then are able to respond to those and give you you know expect the results so if you think of the difference between something like Google and chat tbt Google you go and type some keywords and you might say like running sneakers right, and then you get a bunch of results that are based on running sneakers based on Google's algorithm to figure out what they think you want what they think you want to see based on that, versus natural language processing would be that contextual search that you would say, what are the best running sneakers for someone who's six feet tall has flat feet. I would spit out some of that and then you could ask additional questions on okay why are these why are these better for someone who for someone in that in that situation, natural language processing and spit that information out, based on that contextual question so you can start to have these, these, almost like discussions with a natural language processing AI tool. And then the third is cognitive computing tools. These are ones that are supposed to think like humans. So a lot of times you see these things that will not, almost every time these things are paired together you can have machine learning tools bolted on to a national language processing so natural language processing sort of the front end where this stuff goes in, and it makes these, these, these recommendations for you, cognitive computing is going to be what's on the back that's making those decisions and giving you that that problem solving so some examples of things like this that have been around for a while or are new and evolving are IBM Watson, Google's cloud AI, Amazon AI you can see the other examples listed here as well. Some popular tools that that take advantage of those technologies are GPT three which is what kind of runs behind chat GPT this is the GPT stands for generated pre trained transformer version three. It's that language model that we've all seen out there and probably not all seen out there but many of us have seen out there at this point in the chat GPT program. The other tool would be Bert bidirectional encoder representations from transformers is how Google uses that so GPT three is open AI, Bert is Google, and it's shown a pretty significant increase of natural understanding or natural language understanding and understanding sentiment analysis so like also your voice inflection or you know what with so much hoping to get out of the questions that they asked. And then you have other ones like AlphaGo and AlphaZero which are the deep learning models on Google, and then Dolly to which would be the image, image generation piece that's kind of bolted on to chat GPT or like the sister of chat GPT. So what that can do is like, as we'll show some examples today, that can generate images from textual descriptions so it's still using that natural language processing to see what you're asking for, but then the application itself generates an image so if you ask me to draw like, you can say draw a picture of a Labrador retriever, and then you can but you can add more context to that and say draw a lifelike picture of an of a Labrador retriever, and it'll take, it'll start to evolve. So I think it's more like less cartoon or less abstract or whatever the other the other styles of an image might be. So how can nonprofits utilize AI so we're talking about these things that like a macro level and say you know you can create images with these things you can ask questions you can have this all problems for you but today we're going to really dive deep and talk about how nonprofits can use AI in their mission or in their different applications as an organization will cover fundraising, operations, volunteer management and marketing outreach. Great, thanks Kyle so we'll kick it off with fundraising. fundraising there's there's the common tools that are currently being used so we'll review those and we'll look at some new cutting edge tools that are not in the horizon. Next slide. We're going to discuss four main ways we can leverage AI for fundraising and it's really about predicting analytics, segmenting your donors, automating your fundraising, and then really leveraging that even more through chatbots and that's where the automation can come in in real time and engage. So for predictive analytics, that's where you can analyze donor behavior giving history demographics communication preferences and predict which one of the folks in your database is most likely to give when they're going to give what elements of your mission that they're willing to give to and their propensity to to to fund your nonprofit. There's organizations out there like wealth engine. They, they look at over 250 million data points for, you know, on your members on your donor basis to give those analytics St. Jude's hospital is a big user of forecasts and giving patterns and identifying those high potential donors. So predictive analytics, they're just going to continue to grow but there's tools and platforms that are already being used by some of the leading nonprofits out there. Donor segmentation. That's another early adopting segment of fundraising so AI can help generate donors based on their interests and giving patterns, and this can help tailor fundraising appeals and engagement so everything going back to MailChimp and a constant contact to more robust CRMs like like we mentioned HubSpot and even others where if you a lot of nonprofits just getting started in that initial basics of AI is where you could start. UNICEF uses Pareto. So there's a lot of tools that specifically do that. And then automating all your fundraising. Automation is when you set up detailed workflows and algorithms for a fundraiser so they might come to your site. See certain content and say wow I'm very interested in the Celiac Association of looking up gluten free recipes. So if people are getting engaged that way, you know where they live, and then you can start to target them specifically with with emails recommend restaurants in their area they become very engaged they could become a member you offer them membership, and then, and then go after the donations are automated fundraising AI driven workflows or scripts that you could set up on the back end of your website. Rally is a very powerful tool HubSpot as well they have those type of algorithms. And then finally chatbots you're seeing chatbots. There's two kind. There's basic chatbots when you come to your nonprofit website and it could basically say hi. What's your name. What are you interested in, and it's just a basic list of three or four responses but at the very least you're getting someone's name and email, and then you can follow up really quickly. And as chatbots. There's more advanced versions where you can literally, you know, if you think about chat GPT now and the power there, where you can literally run through a conversation and possibly get somebody to to take an action. So that's a quick overview of the of the four elements. And now Kyle will go through some of the specific tools and how to use them in terms of fundraising. Yeah, so as we mentioned earlier, I'm not going to go into every single one of these specifically will give you some examples from each one, but we left these on here for you all to after the presentation, be able to take, you know, and kind of go down those rabbit holes on your own with some of the context we give you today. So just some some examples of tools will be like chat GPT which we, you know what we started to talk about and we'll show you some real life examples on later. So if you donate leave for donations Google ads that if you aren't using is already, you know, apply that some of the AI machine learning donor search fundraise up textio and benefit. And I'll give a high level each one so benefit is that corporal social responsibility platform it uses AI, so that nonprofits can can engage directly with their donors and their employees. It's like for creating giving campaigns, setting up matching donations and allowing their employees at at the at the corporations that that are using it to give back and become more engaged. Donate Lee is a donation processing platform so it uses uses AI to process like proper to prevent fraudulent transactions and also optimizes like optimizes your user experience. So if you would get like higher conversion rates and examples would be asking contextually, like levels of donation based on, you know, past donations that someone's made or if we have more information about that demographic. It can make sure that like, for example, it's not asking someone that's in college for that, you know, maybe strap or cash or something like that for 1000 dollars for a donation but would be would say you know can you can you spare $5 for this organization. There's another donation platform that uses that same machine learning algorithms to do the same sort of thing so optimized conversion rates and based on previous standard behavior. What's important to note about these things is this is the information that these are like the experience that these are going to put out is really only as good as the information you put in so it's going to needs. Other cases need information about your past owners your past owner relationships, and so the more data you have like in CRM or an existing donation management platform, the better this stuff is going to be. I'm Google ads as we as you, you all might know but it's been around for years and it uses the ad words platform to optimize your ad performance for what you want what you're trying to advertise so not only the actual text that shows up, but you know where it shows and searches as well. Using AI as the underlying technology behind that donor search is will allow you to prospect better donors. Same thing again so you know understanding who your current donor bases. This can kind of go out there and help you find more people like that will allow you to search through their their their system to find you sort of match match donors resort. And then, lastly, one week we're going to talk about what we've talked we're showcasing here would be text you, which is a writing platform so it suggests like content improvements emails grant applications fundraising more much more geared toward in that that nonprofit space in this example much more geared towards, you know, providing engagement or soliciting engagement, and then how you can engage your donors supporters volunteers in a better way. Without you having to manually go in and try to figure out what they're going to respond to what they're going to react to what type of messaging is relevant to them. So, we'll showcase some of these later but one of the quickest ways to get started for for fundraising is just using chat GPT so going to the chat GPT website. We'll show some examples toward the end of the presentation of doing this but some examples use cases and the corresponding prompts for those would be, you know let's say you wanted to write donation page copy. And it's very simple as saying to chat GPT hey write a thank you letter or write right copy for a donation page for this this campaign, or for targeted email outreach you could say right a thank you letter to send to donors for my nonprofit, or if you wanted to generate social media content, you could say, you know right a social media post for the name of your nonprofit, and then the name of the fundraising event. But as I was mentioning earlier the data, what you get out is really only going to be as good as what you put in so the more descriptive you can be on what you expect from expect the system to create the better it's going to create that so you can get very granular and say, you know let's just use the thank you letter to send to donors. Write a thank you letter to send to donors that have contributed more than you know $500 over the past three years, asking them to contribute an additional amount this year and then it would come up with more specific context around that. Or you could give you know you've even more data there so write a donation a thank you letter to donors in this part of the country, asking them about what they like the most about donating to or engaging this organization and just get very contextual there. And I think Tara will show you some examples of how to get this get this out of the system. One other thing that that that you can think about doing when you're asking for chat GPT prompts, you can ask actually tell chat GPT what you want it to know or like the expertise you wanted to have so you could say, you know, use your understanding of grant writing to create me an outline for soliciting funds for nonprofit organization through a grant for X, Y and Z. And then that that way you've told chat GPT now to like, use that part of its of its data models as a grant writer or content context on grant writing, instead of just giving it like a blanket request. The same thing like if you're asking it to, like we use it, you know, in, for example, in website development for, and we would say, let's say I wanted something written in JavaScript. We would say, use your experience in in JavaScript coding to develop a script that does X, Y and Z using these things. So the more context you can put into this the better result you're going to get out of that. There's that. So that we talked about AI for fundraising. We'll talk about AI for operations now so I can use this for your capacity stand from a capacity standpoint or use this to for operational efficiencies on even more like a day to day basis. So nonprofits can use AI to automate like routine tasks to think about things like collecting information data entry scheduling things like social media post or scheduling, you know volunteers. And predict future demands and resource needs. You know, if you put that in there and say, you know, let's let's help help categorize these things help line these things up. And by doing that you can streamline your internal operations reduce that administrative time, possibly, you know, even reduce headcount in some cases, where you've got you know a lot of administrative tasks. I think we really like about using something like AI for this, you know, working with nonprofits we know a lot of you have volunteers, or interns, and that usually creates a usually means there's going to be a lot of turnover so they might be there for a semester they might be there for a season they might be there for, you know, a limited amount of time, and you're not going to stop using interns or volunteers, but if you can offset some of their day to day sort of tasks to something to an AI to an AI platform. Then you can have them do more meaningful work for you all that's, you know, you know, direct outreach, or hand, you know, hands on engagement within your community, and then that way you know that you still have that continuity in place so as a new volunteer comes on board. AI can be managing the administrative stuff or some of those other those day to day tasks so you said you can automate routine tasks. For example, you'll see on these slides I won't go through every single one. You can use predictive analytics in in operation so, you know, help allocate those resources more efficiently, based on, you know, past experience so if we know that you know these these are going to be a monthly event, and we need three, three volunteers for each event, and here's my list of volunteers, here's the list of availability here's their list of, you know, what they're what they specialize in through an AI tool, you can dump that stuff into there and then have that create like a schedule to manage your resources using natural language processing as we, as we said like in something like chat gbt or using a model like that. The example here is the crisis text line they use natural language processing to analyze text messages that they get incoming text messages and phone calls they receive the people in crisis to help identify, you know, where that should go so if someone says you know I'm having a crisis with this. You know that might help with routing it might help you know identify that this is like high urgency, you know, get a get a person on the call or, you know, taken the next the next level of questionnaire or whatever it might be. And then fraud detection, which is prevalent in nonprofits, especially from donation in donations where there's you know fraudulent donations coming in, using an AI power tool to sort to sort through that so you're not manually having to follow up with every single person that makes a donation or or track that down from an identity standpoint, or to protect them with identity using like fraud net and help protect those financial transactions at the organization level. So some operations tool that are commonly used in AI chat tbt we see organizations use this and recommend use cases for organizations using this every single day to help automate tasks to help do you know sort of research and back work. So one scenes work for organizations, donately, Google bar so in contrast to chat tbt sales forces nonprofit cloud one click dot AI notion dot AI are all AI powered tools that would help in the operational space. Sorry. This is my thing around here. So some things you can some some of these tools are like one click dot AI allows nonprofits creates your own predictive models. So you don't need a data expert in house. I did actually see someone to chat ask how you could feed data into this to make sure you get you know dinner matching so something like one click dot AI would be an example of using that so you put your data there. The inputs and what you're expecting to see and then work through that to build these models for you. Salesforce Salesforce is nonprofit cloud lives on is the CRMP lives on the Salesforce platform. It's specific for nonprofits. But that platform uses AI to help you with donor data, automating fundraising tasks and using like it's machine learning to do to put machine learning in place for your your nonprofit. The notion is a writing assistant so you can help you like right brainstorm edit and summarize content. So just there's other tools like this out there like things like Jasper can do this as well but notions a great tool that's kind of plugged into a few more a few more things that can help you, you know, augment your your day to day tasks and your thinking and help you save time spend it more wisely on on operations within your nonprofit organization. So here's just a quick example of how you would use note like a notion template for operations. Outlining this stuff, you know you talk about you just given some background it pulls it also attaches to other tools so you'll know when the next meeting is. You'll know, you know, who the board of directors is you can attach key documents to it. And then have this sort of built up in one place that you can use operationally, you also need for donation management so you can see you can collect all of your donations in one place, and have it sort search and filter down by different stages, and then categorize those things as well. So some chat GPT prompts just like we had this for fundraising. Here's some examples of use cases and prompts that you can just plug right into chat GPT and start using that you know specific to your nonprofit so if we want to generate a report. That's like generating reports and statistics. You could say you know write a predictive model for this organization with this, you know, based on this this input that we give you so it could be statistics that you give it or report that you put in there. You can create a chat bot using chat GPT, there's going to be some program like some programming or some other tools you have to plug into for that. You know, a good use case of this, or like something like creating a mission and vision statement, you can tell it to write a mission statement for the name of your organization. And again give some background on what you want that about about your organization what you want that mission mission and vision statement to be on, and it'll spit out some examples. And then you can iterate over that you can say okay but update it for these things so it really becomes this not almost like a conversation that you want to have with chat GPT when you write these prompts I wouldn't expect you to be able to say write a mission statement for let's just say it's tap network write a mission statement for tap network, and it's going to spit out, you know, in a perfect mission statement. So I don't want people to go and expecting that but you can find tune it and say write a mission statement for tap network that talks about how you know we serve nonprofits and mission driven organizations, doing x wines and you know through technology and marketing communication software whatever, and it would, it would, it would accomplish something more contextual based on that, and then you would just give it some more, some more inputs to, to find tune that down. Now Joe, turn to talk about volunteer management. Thanks, Kyle. Yeah, we know for you know from time standpoint and we're going to go over some live cases as well so we covered quite quite a bit on volunteer management, but we'll go through some of the key elements. So, on the next slide. There's there's personalized matching so neon one is a really great tool as an example to match volunteers of organizations based on their skill levels and their and their interests. Automated scheduling. That's where you can automate routine volunteer management tasks like Kyle mentioned whether it's with volunteers or interns. Volunteer hub is a really good volunteer tool, habitat for humanity uses that sentiment analysis is a is another great tool for in terms of AI for for volunteers, and that's where you can really use the analysis and understand the sentiment of folks, whether it's sentiment analysis online through social media, or other ways where you're you're looking at the sentiment of your volunteers and you can provide that type of feedback. And then retention strategies. How do you get volunteers to, to remain volunteers do something.org uses a lot of volunteer behavior retention strategies as well and that's everything from from messaging to volunteers to seeing, you know how they respond with their sentiment analysis is and putting them on the projects. That's most apt to to their interests. So some key volunteer management tools there's task aid AI chat GPT which we've looked at and notion AI so we can we can go through some of those. The aid is great it's a really good tool to to brainstorm and engage with other folks on your team and with volunteers, you have a lot of virtual volunteers, or you're trying to brainstorm on an initiative or campaign great tool to do that. In terms of actually managing your volunteers Microsoft has really nice tool and Microsoft cloud to use that as well. In addition AI is it's a writing assistant. So if, if you're trying to communicate with your volunteers or your volunteers are communicating out in the public. This is a nice tool to use for that as well. And so here are some prompts and you can use it for recruiting scheduling training communications. So some nice, nice prompts that we've used on writing a formal appeal letter to former volunteers about donating to my nonprofit and as Kyle mentioned the more specific you make that, you know, mentioned what, what they have done or what element of their volunteer work whether it was, you know, volunteering to to hand out to hand out food or put time into the community. So write a write a job description for volunteer recruitment for a diabetes association, create a schedule template for volunteers for shifts and events, write a volunteer training guide for your nonprofit organization and then you can even be more specific, you know, training for safety training for marketing and onboarding right to thank you letter to your to your volunteers. Again, the more the more detail you write the more, the more specific and better the prompt will be. But again, make it more specific and chat GPT is going to be great for your volunteers to recruit them to give them the tools to to improve their, their impact, which brings us to marketing and outreach. So AI is is really great for like Kyle mentioned everything from creating your mission statement but to the actual marketing outreach automation and everything else that's involved in the whole marketing mix. So let's take a look at some of those tools. Number one, it's personalization. If you have AI, you once you capture someone's information and you know their their behavioral habits on your website and what they're doing throughout the web, and how they're responding to emails you can really personalize the messaging and see over 50% increase in in donations. Again HubSpot great tool for personalized marketing there's there's a lot others. Chatbots as well we mentioned that but if you're having a conversation with someone through a chatbot and it's you know the algorithms are in place, you can you can really personalize the campaign to their interests their concerns their questions. And then you'll increase donations, and then social media management. You can tell the different types of messaging on your social media the hashtags the folks you're reaching. And even when you boost your social media through advertising. That's where the behavioral analytics will pop in on social media. And then getting back to to set the segmentation, the workflows that you set up on the back end, you know whether it's email trip campaigns that are associated with certain certain segments and content that they've consumed, and the lead scoring that you set up. If the donor comes in, let's say it's the ALS Association donor comes in, they read a certain content, they register for an event, all these different triggers will develop a lead score, which will then trigger certain requests and donation opportunities. So that's just a quick summary of how AI is currently being used and and the platforms that you can use it on. Now we're going to get into a little more into the tools of chat GPT, Google bar, synesthesia and and canva. So this is this is kind of where it gets fun with with these different tools. You can make a big, you know, a big difference. So on the left here, what we have is more or less the brainstorming and writing artificial intelligence notion AI, it's a way to collaborate everything from project management to task implementation. But that's the generating new content and ideas for marketing campaigns. Canva we all know that that's great for developing social media posts right there on a mobile phone but now the AI element link into automation platforms like HubSpot where you can then met managing schedule your your content. And that AI is your way to create an optimized digital ad campaigns across multiple channels so it's really nice on the channel approach to manage across the marketing mix. And then again Google bar, you know, analyze and transcribe audio data from from customer calls webinars other sources. So any type of conversation you have it gets transcribed and highlights. You know the different nuances within within a conversation. If you're sharing video or graphics and brings that into into the mix too. So these are great brainstorming and writing AI tools. And on the right, we won't really have time to go through all these we will go through some demos and a few minutes but we made a list for you voice AI tools and video AI tools as well. And again, we'll get to chat GPT and just give you some, some prompts here so you can use chat GPT for creating landing pages and event ticketing forms promoting the event, or event invitations event scripts, it could be the whole script when you introduce speakers held chat GPT, you know the name of the speakers and their background, and, you know, the whole effective marketing strategy behind an event, and even, you know, the emails and phone and phone script sale scripts. And on the right, there's all kinds of different prompts that we've used I'm looking for a type of email that will convince my ideal persona to sign up for subscription by explaining the value brings and benefits they'll receive so you customize these scripts to be more about your nonprofit, you can literally ask chat GPT create a PowerPoint presentation for this audience around my diet around a diabetes association the fundraise around an event, and it will create an actual deck with all the different headlines and subjects and get you started with everything from the script to the presentation materials. Can you generate a social media content calendar from my target audience that aligns with my brand messaging and promotes my, my nonprofit. So there's a lot of great things you can do with chat GPT in terms of marketing. You can start the outline and then once you get the outline then you can go specific around each piece whether it's a specific social media post, or the content on a specific slide, but it could really cut the time down. Then you bring your subject matter experts in to show, you know, unique specific real life examples. And that's how you can, you can bring that to life. And this is great for smaller nonprofits who might just have, you know, one marketing person or an executive director is doing everything. This can really help out. So now, it's time we have. Now's the fun part I know we've learned through this but we're going to give some some live demonstrations of how to use these tools in real time so tired. You can share your screen will do that. Okay. Hello, beautiful people how are you today. So I'm going to share my screen. And I hope you see everyone see my screen. So I know this AI tech and everything is really like difficult thing to understand when someone is not tech savvy. I don't have enough time today but I'll find to explain everything in 10 minutes. And these 10 minutes I want everyone to focus so you can get everything out of it like it would be super easy if you have any questions just let me know. There's a lot of tools to cover, but let's see how far we can go. So I'm going to start with chair GPT is a pretty simple tool but very powerful. How you can sign up for chair GPT go to open AI dot com. And you can easily sign up like put information and you can you can easily sign up to this tool. They have a free and paid both version. Currently I'm showing you the free version but if you need you can go for the paid version. And when you come to this page, like you'll see the chair GPT dashboard will be something like this. Hey, can see. I can see from like couple of things you don't have to say anything here just look at my mouse. Let me mark it up so you can get an idea. Like I said this one. So we need to focus on that part. So we are going to ask question here. And it's going to reply the question like they will. There's not a human actually say robot that gonna reply all of your question that robot is super powerful and super intelligent that it can surpass any human with information. So let's get started. So what do you have to do you have to be very careful, careful means asking when you're asking a question. So like you have to ask question, what I can say in a way like the better question you ask the better answer you will get. So what I did like as we don't have a lot of time today. So I put some question here to show you how, how we can ask a question and get an idea. So I'll do I'll try to warm up the 10 GPT here so I started a thread and ask a question. So my persona for my nonprofit organization so this, there's a first question you can do like assume my nonprofit is helping someone like for like cancer, like for treatment cancer, something like this, whatever it is. So, you have to tell LGBT, my nonprofit is doing this. And these are the audience, and they have the problem once you give the information, then you can start the conversation, keeping this mind in this thread when whatever question you are going to ask is going to reply the answer based on the previous question that you have asked here. So every thread has a change the user data from every thread that you have put here so as I ask you a question right about personal for my nonprofit organization reply with me dancer so I guess it created a buyer personal for me. So this is something specific. It's not a specific question because I never mentioned my nonprofit organization and also never like tell a church to be what use case and what kind of problem we are solving for the society. So we have to put it here, then you'll get the clear and concise answer and you're going to love it for sure. And once you see the answer then you can ask like next question what I asked here is like right here thank you later to send to deniers. For NPO name like your organization name, and then you will get the template right away. So I can say like, whatever your question you're asking try to ask it like in a detailed way. But to get that to know like to know you can know your organization and everything like in clear and that can provide you the better information. I can see a template and I asked like how write it thank you later to send to deniers and that's using your organization name so all the prompt you see it. You will find it on the proper slide so you don't have to worry about this. And how you can see next thing I ask the next question. Write and says copy for my nonprofit donation page so I just ask a simple question, but when you are going to try this. I'll, I'll say like add some more information on that question like asking adding information about your nonprofit organization, and also the specific industry that you are in so that you can get better sales copy for you hey can see. So, I asked the sales copy that I can use as a copy like then I also ask a thank you letter like same question like a vote. I write a thank you letter to send to deniers and pure name and it automatically like in a couple of second it's going to reply you're the question with the answer. You can say write a social media post for your nonprofit name. Then I ask it like write five social media post for your fundraising like you can say like right 50 social media posts for nonprofit for your event fundraising event that's going to write within a couple of seconds. That is super powerful like then you can even ask also like add some hashtag to write this thing like when they're writing this copy. And if you want to create a predictive models then you can click on like, you can say like write a predictive models for my for your organization also add more information here as well. When you are writing this, asking this question, then you will get the answer like try to be specific, try to ask better question, so that you can get better result, better answer. So, you can take a look on that. And then I go for like writing mission statement for the organization you have. Right, right. Yeah. Mission statement for your organization that you can easily do like copy and apply it whenever you wanted to. And informal appellate her to former volunteers to donation to my, it will be nonprofit your organization to my organization. So then it will reply with the answer, like a template like within couple of seconds. And everything like, you don't have to wait for something like copy wait for content stuff like that to get started, you have everything you need it, and just copy and paste like, ask the question. The only limitation you'll have is your imagination. And that's it. If you if you can ask the right question you'll get the right answer. So, then you can see a writing job description for volunteers for recruitment for my NPO. Everything you need for like a creating a job description for your volunteer to recruitment, and he can see the answer as well with the template. So, what I did here is like I try to ask the question before so that we can, we can see the answer how it applies. Or if I'm going to do this now it gonna take a couple of minutes couple of seconds or like they're going to delay a couple of things so what I did I asked all of the question and show you how a powerful said GPT can be it is more powerful than what I'm showing you here. And I have to show you a couple of other tool, but check this out like really powerful I asked. I'm going to change it to write a VSL script for my NPO, encouraging people to donate to your NPO my NPO so it right VSL mean a video says later. So asking to create a video says later so we created a sales copy. We created an email template we created. We created a follow up email and everything whatever you want you can ask here and it will it gonna create it for you. So what happens next. What's next. Let me show you how powerful it is that you have the video script ready within two minutes you can do the video with the voiceovers and the avatar right away. Let me show you the powerful platform with AI. So now we are going to see some magic of AI. So let me go to. Let me see which one I can show you. So this one is the ID is still on beta. You can still use this. What do you have to go you have to go to this websites called did the iPhone ID dot com and sign up is free and click on create video. Now the script that have created on right hand side past it and on on that part like on left hand side you can see like a couple of avatars like to the presenter so you can choose any of this presenter you want like even you can upload your image. It's going to create the video using your image so let's see if I use this person image avatar so they have already a couple of avatar ready that you can use while you can generate or you can upload your picture and that's going to create the video using your picture using your avatar. And on the right hand side you have to you're going to paste the script. And you choose what kind of language you wanted to the voiceover you wanted to be like it has lots of language like there is message like if you want to target 100 countries, you can do 100 voiceovers in like couple of minutes. How much it costs, I think 5 or 10 bucks maximum, like if you want to go for the premium, it's going to save you like around more than 5 to $10,000 minimum for just doing this kind of video. Hey guys you can choose a voice the person like whatever tone whatever voice you wanted to like you can get it here. So you copy the script. You came to DID you pass the script you pick the avatar and it's going to create the video for you within one minute and you have the video already downloaded start promoting. And then there's another platform called Sintasia. This also powerful. Sintasia is a platform where you can create video. The person you see here. It's not real human. That's a robot. That's actually robot. So they say like a, you can watch the demo and do the same thing like I showed you on DID. I can see they have couple of avatars that you can see like this person as well are not human is actually avatar robot and you can use his picture avatar and create a video for you within couple of minutes. Like you just have to copy the script and paste it here. So then I go to next platform. Okay, before I go to other platform issue a couple of things like Microsoft has volunteer management and volunteer engagement option available like you can go there and Microsoft already have this software. And you can go there and apply for your organization and it's going to supercharge your organization with the power of Microsoft AI. And then we have Google. I think I'll talk about this Google grant. Google grant is giving you I think $10,000 or like, if you are a nonprofit, they'll give you $10,000 credit that you can use on Google ads. A lot of things. I'll recommend everyone to go to the Google.com and slash grant. And you can see things here. Then we have the verse is a platform where you can do the voice over like same thing you go out to check GPT copy the script voice script came to the verse and past it here and create a voice over within couple of seconds. Then you can use this voice over script anywhere you want. And that's like, it's couple of seconds to do. And I think it has more than 30 to 40 plus language. And I bet you can't actually differentiate easy to human or. It's really hard to differentiate. It's like it's same human voice. And then we have the same thing likes for this script. It has a lot of things out there. I hope we have this on the resources and also on the slide that you can take a look on that I have linked down everything you need. You can click and go there and see like each of this tool and try to try this out. At least one time and you can see the power of it. And then we have resemble I just one of the powerful eye for creating voices. Like I can see clone your voice that is really powerful text to speech speech to speech, neural engine, everything it has like you need for voice over, you'll find it here. And notion AI. So there's a page for notion AI. I don't think I have enough time to show you guide you through but just to let you know like if you go to notion AI they have a couple of templates ready that you can use right away. Like for the management job board and the donation management stuff like that they have ready made template that you can use and even if you like you can get a couple of good discount if you're on tech soup. Okay, I can see they have directly tech soup integration and also stuff like that. So there's a lot of other tool out there like what's sweet. So let me show you another tool is at creative.ai so we created on chat on chat to create a couple of at copy. Remember, so what do you have to do you have to come to at creative.ai click on generate at creatives and paste your create text here that's going to then what will happen. It's going to create five or 10 at image at creative for you within couple of second that you can start downloading and using for your promotion. And using what sweet, you can do like automation stuff like schedule stuff like that, and do the automation for your marketing like it has integration with this at creative. Very powerful. And there's a couple of other tool like steve I that's going to create animation video. One click I think I'll talk about this if we haven't time today. I'm going to talk about this audit base to audit. Like someone is asking about like contract and how they can do the audit in budgeting option audit basis and I that can do the stuff for you. And lastly, we have presentation AI can create presentation within one minute. So that's it. I have, if I have more time. I may share a lot of tool out there but whatever tool you need it you will find it on the slide. So thank you, everyone. That's it incredible job we're waiting for. Yeah, Kyle or Joe, this is awesome. That was great. Thank you, Terry. So Joe kind of give us a quick background on some marketing web support that we do in conjunction with tap network with TechSoup and how we can help kind of help you implement some of these things we talked about today and then we'll jump into some questions. I know we're probably going to go a little bit over but we've got a little bit more time after this so we can stay on and answer some questions for you all as well. Yeah, great. Thanks, Kyle. Thanks for a great presentation. I know it's he can go crazy with this stuff but it's so amazing the animations the video, the text put pulling all these things together super creative and really the trick is how do you connect all these different pieces of software and when you do it the right way, you can create like a marketing masterpieces, as you would call it. So TechSoup and tap network, we're partners, like I said if you go to services page on TechSoup, click on services scroll down you'll see website and digital marketing. And if you click to those pages that's us, and you'll see our whole host of services everything from just low cost $100 type consultations to where we'll build out websites and marketing services we have marketing services starting at 499 a month where you can do everything from search engine social media, all the planning strategy branding analytics, we can work with your team to map out your strategy, everything to much larger initiatives, like folks with United Way and American Heart Association and managing very large integrated campaigns but for the smaller nonprofit we have programs that started 499. And if you click over to website services on our on that dropdown menu. We also provide website services everything from a quick starter website for $10,000 $5 to $10,000 to much larger enterprise websites but then also a lot of great services. And that is to maintain your website to improve it, and have basically have your own website development team at your fingertips, and that starts around $500 a month, as well. So, hopefully, if you're interested pop over and, and you can schedule some time to talk with us. And we can go over these services with you. Again, AI is a part of all these conversations to see if that can help lower costs and time for you as well. So we'll. Yeah, so now it's Q&A time I know we don't have much time. We'll send out this deck, and we're recording of the zoom presentation and we'll see if we do have time for some questions we'll take them. Yeah, absolutely and feel free to use as much time as you need. Kyle, did you want to read the questions or you want me to read them. I can read it so I have the ones that are in the questions, and I was kind of trying to track some they came through chat but there's a lot going through. So I'll jump in, and I can take some of these maybe I'll turn some over to Tariq. So one of the first ones was like is there a way to identify something that's been created through AI. That's a great question. There's there are definitely tools out there that you can put things in a lot of times like I think he was he was going like Terry was going through one that will actually do the opposite it'll take something is created with AI and make it seem make it less. You know, plagiarized or anything like that. But there are there are some tools that we could share some links to that would allow you to see if something's been generated through AI. Okay. There's a couple of tools out there like I detector is one of them where you can go and paste your chat GPT answer, and it can automatically detect the is it created by AI and if you want to survive if you want to bypass this I detector, you can use cooler boat or any kind of phrasing tool to like recreate or like it can bypass easily from like detecting from is AI so then I can detect is AI content. Yeah, thank you, Terry. David asked if his business is adopt AI in the workplace what HR needs HR areas need to be added to employee handbooks like privacy sharing useful work, etc. So obviously we can't give you know legal advice here that's that's specific to know you're you're your organization, your company your setup your corporation whatever it might be. But this is definitely something that is very important to keep in mind, as you are one getting information from and the giving information to these different tools and platforms, you know thinking about how that has an impact on your organization has an impact on privacy. You know how your employees take that. There's another question in here and a very common question is like am I going to be replaced by AI right so you know we talked about a lot of things that that can that AI can do and you know Terry was showing how to AI can give a presentation for you right we showed how I can create, you know ads and social media and websites and stuff like that for you, and you know just maybe a little bit deeper thinking like okay well hey we know this organization is a network creates what builds websites and right and does advert advertising and and create strategy and creates content people so you know can we just are they going to be obsolete. I think the answer to that is no if like you don't but if you don't adopt AI, then I think you quickly become obsolete you know if you, as I was saying like, if someone sitting there spending their entire day just entering things into a computer. And I can take a CSV and upload it to to chat to BT and have it format it for me or something like that. That replaces that person's role, but I still need someone to do that so you still need someone to know how to do that to have the context behind it. And then hopefully the goal long term is to elevate above that so that you don't need to do the remedial thing like loading the data like loading the data into a spreadsheet or from a spreadsheet. You can take that extrapolate data from that or find a way to use that to identify, you know, new donor, something of that nature. Someone asked, how do you give infer enough information to the AI to predict fundraising. That's also a great, great question. Again, also specific to the organization. Chat to BT is not going to be able to predict fundraising for your organization, but there are there are fundraising tools that will allow you to what that will require request inputs and information about previous fundraising, and the more granular you can get the more specific that can be so if you just say I raised $100,000 last year tell me how to raise $100,000 this year, it's going to be pretty generic. You know, here's a list of donors. Here's some some information about them are connected to like your sales force account or something like that. You know, help me identify an area like areas for our room for improvement areas for improvement or, you know, create a an estimate of how I can how much I can expect to raise this year if x, y and z, you know are in place. So it's, I don't say how to give enough information I think you can almost not give it too much information but to be very specific on what you what you what you want to know from what you put in. This one next one is this is good. I know Terry knows the answer to this. I believe I saw that chat GPT is free up to a maximum number of characters and what it generates is that true. Well, that's not actually it's free. And you can use it unlimited amount you want that differentiate with the premium and free one is the data. With the paid version you will get better answer with better data like if you want to do research if you want to get a specific answer. Like for predictive analysis and getting some report I recommend to go for the paid version except that you can use the free one that's enough. I'm still using free. So you know like it can generate five thousand word if you want. That's it. Great. And then I'll add to that too so as he was saying with from the data standpoint so chat GPT the open version they use different data models or different models underneath them I think GPT uses a DaVinci model which is supposed to be sort of similar to it's supposed to be sort of all encompassing but there's there are models that are better at scientific research scientific background there are models that are better at mathematics and modeling there are models that are better at specifically natural language processing so it's a matter of which model you're using from the open AI platform that shows up either on chat GPT or some of the other systems that that use that open platform. Great question. So Jennifer asked if with regards to chatbots how do organizations factor in the need to be trauma informed and our responses to questions. My organization does anti trafficking work and I get how the chatbots can reduce workload but it makes me very nervous thoughts question she asked a question so that's it's partially training it's you know so it's it's none of these chatbots while there are chatbots that you can just put on your website and you can have it have it do some. Hey, welcome to my website what's your name what's your email what are you interested in, but you have to give it some context you have to train it and say you know in this case do these things so it becomes more of like a knowledge base of sorts and then it can it what it's what chatbots do well is process that question and say this person is interested in these things which of these do you want to show them without you. I think you take that as first level, it'd be better not to just throw a chatbot on your website and leave it on man have a chatbot there that can ask the first few questions and then helps that what that would do is help direct them to the right great department. I can you go a little further than chatbots I think if you've in the last, you know, six months especially call into a customer service line for a bunch of different things Verizon phones I think of it, but other other you know services, they'll actually have someone on the other end said, you know, if you're interested in this let tell me a little bit more about, you know, why you're calling today, and it's not an actual person and asking that question might sound like a person now. But then you're able to talk to it, say, you can be booking Travis say I would like to book a flight to Las Vegas from Philadelphia on April 12. You can start looking those flights up and something that for you but then eventually you're going to have to, you know, you might have a question so it's going to send you off to a to a person so for the interim time, use the chatbot or use those those tools to take some of that workload off of you internally so you're not answering every question right away, not asking every not asking asking for those answers right away, but still able to divert them, especially in an organization with sensitivity like that. I wouldn't let a machine do it right away, you know, let the do all the answers for you. I mean, I mean for trauma informed. The one positive way you could use it I mean things need to be HIPAA compliant but let's say you're trying to get some of the dial 211 and your conversion rate is low on the website. You could use the chatbot to really educate people. So that conversion goes up and you're getting the qualified calls are coming through but but that's a great question I think as the technology gets more advanced. You know, even there's human error when people call 911 so if we can help increase the conversion rate or educate people through a chatbot that might get them to to make those phone calls. Jennifer asked if do the predictive analytics tools complete an external environmental scan as well as looking at internal data. That's specific to the tool. So different tools yet will can do that. Like Google trends and things like that will look at external data, and then you would want to lay your lay your data over that but to be specific to give you, you know, pop results or predicts prediction based on your specific organization you're going to have to give you with some data and say that you know here's what we expect here's our demographic, something like, like Google ads, Google ads, Google AdWords is using predictive analytics to tell you, here's we think size your audience is here's we think your conversion rate could be here's how much the spend is going to be based on this because you're giving it inputs and saying here's my average order value. Here's you know the number of clicks it takes to get there. That's what you know I expect someone to do once they get there. Misha asked, can you talk more about the way you can use automate scheduling the invoice. Yeah, so I don't care, I'm not sure if you come across and then do scheduling and like specifically scheduling invoicing that would still be an application. You could feed some data into chat GBT and ask you to make it ask it to make you a schedule, but that's going to be dated like the three data in data out. But if you, if you find a tool out there, there's, there's definitely tools out there that use AI to, you know, create more concise scheduling. This is one you come across specifically here. Okay, yes, I found that there's another one we call is the audit base dot call that you can try and see like it gaps contract and invoicing automated. There's a couple of steps you have to take first but once you did like then becomes really easier to send invoices really super easy. And then there's another there's another tool called motion website is use motion dot AI. That's a scheduling tool but it's actually an individual scheduling tool you can also do team scheduling. What that does is it looks at your calendar and actually becomes almost like an administrative assistant or virtual assistant for you and says, you know you give it a bunch of tasks, you have all of your meetings on there. It'll help identify like what tasks you should do what what things you should complete during those open time blocks, and it learns about you specifically for my scheduling standpoint. Can you give us an idea of how much the tools will cost to purchase and implement how much training is necessary to use these tools. So that it really runs the gamut you know as we showed you there's definitely free tools there's free versions of tools out there. And chat GPT is free which you can pay for the plus version to have better data behind it. So that's, that's a very wide answer. As far as how much training same thing there it's it's specific to what the tool is what you need from the tool some of them are very easy to use. And a lot of them do have a lot of some good training behind it I saw someone earlier asked about Jasper Jasper is like a content creation tool. They can write stuff like headlines you can write full blog post emails, you know you can have a great like content calendars and things like that for you. And it's got a lot of great training in the tool tells you how to do it they have like an onboarding series it says this is what you should use your some other tools you can utilize. So that might be, you know, one that's that's got that great, you know, I could say great training wheels and great hand holding, as you're using it but then there's other ones like the terror minus training today that are a little more either. You know you kind of either not figure out yourself but like self explanatory or they might not be as well documented yet. In some cases. Is there any AI you would recommend for helping with budgets or contracts. I keep saying this but like that's I think that is specific to the organization. Everyone's kind of a different budget but I don't care might have a one he's seen that there would be contractual. I would like to say like there's a website called future pedia.io as a website where you can find current and future all the tools out there and the internet, and you can go then take a look on that and find which way it works for you. Like I think more than 300 plus yeah it was out there got there. Explore it and you will find some tools that gonna blow your mind for sure. Tom asked, given some of the recent lawsuits against tools like stable diffusion what's your current thinking about the use of content created by AI based on public content this would include things like GPT three GPT for great question. As Terry mentioned earlier, you can take it you could also make sure that it recalibrates that for you. But I think, you know, we still need to have the human the human layer on this you still need to put your, you know, your own to do a little bit of your I guess kind of your own research. One thing to mention, as we mentioned about chat GPT like all their information is relevant up to 2021. So let's say you asked chat GPT to create your marketing campaign and a brand. It might actually create you something that exists now that did not exist in 2021. So you're going to want to check against that or if you said hey, I'm having an event on on on on without donor matching create me some example URLs for the donor matching conference. There might have been a donor matching conference in 2021 or 2022 or 2023, the chat CPT doesn't know about. And but it might recommend donor matching.com or donor match conference.com or something like that. And then, you know, if you want started create a bunch of marketing platter and stuff around that, and then went back later and looked like oh crap this already exists what you know, you led me in the wrong direction. So you're still going to want to do some of your like some of your own checking and background on that to to make sure it's not copyrighted. There's not plagiarism. You're not, you know, using someone else's original work. Someone said, should we update or Connie asked we update our privacy statements to reflect our use of AI tools are there any hip concerns. Yes. So, absolutely, especially if you're if you're collecting information, especially that through a chat bot or something like that, making sure that whatever that that is has a business associate agreement in place, or had or is you know is right, because your organization putting that in place, you does now extension of your organization so you're on the hook for that privacy there's concern so make sure that's disclosed. Again, we can't provide any real legal advice for you on that on that. That's that specifically but I would keep that in mind as you're implementing these tools. What was the site or the list of AI services which Terry mentioned. I think that's that mean that'll be all included in this in our document we share. Do you see any uses for AI religious organizations Howard faith and agree with AI that's a great is a great question. Same thing, like it's, it's, it's going to be based on data that it has to model off of so you know you can use it for operations you can use it for, you know, whether there's membership or you know attraction or something like that, and give it as much context as you want I think this relates to specifically to what Tara was showing you how we can sort of train the model, you know, for you specifically so telling it more about what you expect to see so this is my this is the faith. Here's who we want to attract. Here is you know some information about you know when we have our program, some of our programming, please, you know create a sample schedule for me, knowing this information. Does TechSoup have promotional or subscription pricing for AI programs like chat GPT. That might be a really good question as they said chat GPT is free now I don't think they don't think there's a promotional pricing, currently but I'm not I can't speak for TechSoup. I, I don't think so if you'll see her she can answer that in chat. Great. Jeff asked is there a way is there any way to evaluate a tool in order to decide whether that tool would worth the time to learn it. Yeah, most of these are going to have like a free free trial or 30 day money back, you know guarantee all this stuff is, I mean AI has been around for years. You know the predictive modeling has been around for years machine learning has been around for decades. But these are new tools so you know a lot of these companies know that they have, they have a lot to lose if you know if they try to force adoption, or you know they kind of fall in their face so that there, there's a lot of flexibility there with that and there as I mentioned earlier there's a lot of documentation and training and hand holding that goes along with a lot of these because these companies are are also still learning, you know, how are people using these tools what it what's the most, you know kind of sought after, you know, use case for this or you know what are our clients wants you might actually be surprised if you jump in and start using these tools and you start asking questions you could be talking to the founder of the company or the developer of that tool. So yeah definitely I definitely think trying these out to decide if that's, you know, it's going to fit your organization and if it's worth you kind of learning more is important. And a bunch of this chat, probably do a couple more, and then we'll share this and we'll share our information if you have specific questions for us you can follow up with us, certainly offline. Just going through this. I put a couple to the host and panelists, so I don't know if it's still. Yep. Is there a tool that will help collect and analyze data that can be used and grant writing requests. I think there's one or two that we haven't in the document if not we can share those with you with you all. It's it's you know you can you can get us as I would say simple you could use chat tpt for that again it's just going to be telling chat tpt giving it more context on what what your what you want to grant what the grants for and what the parameters are so say, I need you know a free page or however many you know word response to this that needs to address x, y and z, I would start, I would start high level and say I need an outline that addresses these things and then it would give you an outline, and then you can break out each piece of the outline and say let's just say it was five bullet points, pick the first bullet point said you know please elaborate on this bullet point, and then it would be on you to collect all that that copy that content back up to be to be your grant response, you're it's very unlikely you're going to get a full you know it's not going to write the whole grant for you, but you can help you with the outline, and then you can you can drill down in on the on that individual bullet point. So, I think we'll wrap it up there. As I mentioned, you know, this is a lot of these links, a lot of these video or a lot of these technologies are going to be in the presentation that we'll share with you all should be available either later today or tomorrow via email. You can get that from us and from TechSoup. But if you have any questions, those links are in the doc or emails are in there as well. You know, feel free to reach out and we're happy to have this conversation offline. And thank you all for joining us today.