 One of the most common ebay suspensions and the most strict ebay suspension is the mc011. The problem is that when ebay suspends your account because of mc011 they ask you to provide documents and invoices for the products that you bought but as dropshippers we don't really have these products and then we cannot provide them any documents. In this video I will show you something new in Autodesk that will help you to open your account. This is a huge news because it's already helped to over 100 different dropshippers that we made a test with them using this new service. Short intro and we are starting. Hello everybody so any experience the dropshipper heard about the mc011 suspension which is a suspension that it's basically almost impossible to get out of it or if you do some tricks and work in the right way you can get out of this suspension. I will not go in in in this video into the details about why it happens and how to get out of it but shortly usually it happens because of bad customer experience then ebay asks you to provide documents from your suppliers and then you cannot provide them any documents and you're stuck. This one Autodesk for the managed users we created a new feature that will help you to download invoices for your amazon orders directly from Autodesk for all your products. It will help you to basically stay covered and really be able to provide ebay what they are asking for. Let's see how it works. First of all this is the suspension email that the account raised some concern and you see here the mc011 and they ask you for documents. You can see here the second email that they will ask you invoices from suppliers showing the supplier name, contact information, date and invoice number. Now what we created for you in Autodesk is a new feature that basically will help you to get these invoices from Autodesk. In Autodesk we have another US company called Root LLC and using this company we can provide you the documents that you bought the products from us. Something important in this service is only for users who work with the managed accounts or fulfilled by Autodesk service. Why? Because only in this case you really bought it from Root LLC and not from amazon directly and that's why we can provide you these documents. So let's see how it works. If I go to Autodesk to the orders page I will see all my orders. All the orders that have this sign of the managed will be able to get invoices. So what I do is that I go to load balance, I will go to I will go here to history and then here I will click on the download invoice button. Now the download invoice button will give me the option to download invoices for the products according to date range. So let's write here from August 1st till August 17th which is today download and after a few seconds I will get here a link. I will click on click to download and I will scroll a little down and I will see here the logo of our company, the address, the name of the customer, the number of the invoice, the date and all the products that you bought from us. This invoice is something that eBay accept and you can get from eBay approval for this type of invoice for MC011. We already opened a lot of accounts using this method and all of the fulfilled by Autodesk accounts and users who use this system will be covered from now. Now there is no 100% guarantee. We cannot guarantee you that it will work for you. What I can guarantee is that we already opened some accounts and it really worked but you know there are no really 100% with eBay especially not with suspensions and this why we don't guarantee you that it will really work but in most of the cases from what we saw and from our experience it works really well. More than that as you saw you can also see the full history of your orders and see what happened with any of your orders and balance on the managed accounts but about it we will create another video about the managed orders or fulfilled by Autodesk. So this is another benefit of fulfilled by Autodesk service and not only that it saves you a lot of time and it makes everything automatic the ordering process, the returns process and everything there with the click of a button but now also it will help you to stay out of the suspensions and be more covered and more safe. I hope that you liked this video don't forget to like this video, share it with your friends, other dropshippers, Facebook groups, comment down with any questions that you have about this video or dropshipping and don't forget to subscribe for our YouTube channel. See you in the next videos, bye-bye.