 There are two Tajin restaurants in Doha, one at the centre roundabout on Selwa Road and the other at the Sukh Al-Waqaf. Both restaurants use the latest wireless technology, which includes write-on hand-helds, to manage table service and to keep an up-to-date inventory of stock. The technology means fewer staff, which keeps down costs, means better customer service and increased profits. It's very important, especially in our restaurant, because I can save the cost control and I can control also the staff and I can see what the staff is doing. And I can watch if any order late and I can also check if the customer pay or not pay. So many things. The two components of the system are the restaurant manager point of sale terminal and the write-on hand-helds. The system was supplied to Tajin by Khmera Solutions. The write-on hand-held is the only system in the world that uses handwriting technology and the objective of the system at the end of the day is to replace pencil and pad. Let's look at how this technology works in more detail when a customer is ordering a meal. Each staff member has a code and a password and all transactions on the hand-held can then be tracked back to that particular waiter or waitress. Serving staff make each order by writing on the screen. They enter the number of customers and their orders. They can even select how a particular cut of meat should be cooked. Let's take filet mignon, which is a steak. You would be writing FM filet mignon. And then the system would prompt force modifiers, let's say rare, medium, well done. And you would be forced to pick one of these force modifiers, so it's much quicker and training is minimal. Once the order is complete, the staff member enters it into the system, which is then transmitted by wireless to various locations in the kitchen and recorded on the point of sale terminal. Beverage orders go to the beverage section, meals to the chef and desserts to the dessert section. There's no need for serving staff to enter the kitchen with orders. It's all transmitted instantly by wireless technology. I take orders, and it's easier to take orders from the system. I don't need to go to the kitchen to take orders from the order. I take orders, and it's easier to take orders from the kitchen, and it's easier to take orders from the order. If the waiter or waitress stands in a predetermined spot, the hand-held records the orders as per the table seating. So when the food and beverages arrive, there's no need to ask customers who's ordered what. The staff member already knows. If an item is not available, the hand-held will show that immediately. Let's say you order a cheesecake. If a waiter was using paper and pen, he would just write cheesecake and then check it and come back to you. However, with the hand-held, he is notified immediately that there's no cheesecake. So he would tell the customer, sorry sir, we have no cheesecake. Would you like something else? These small examples are where you have up-sales.