 Hey, what's going on guys welcome to a new video so in this one then I'm going to show you everything you need to know about drop shipping delivery times. So when I speak to beginners the number one thing that's holding people back that they don't believe in drop shipping or the hesitant about is the delivery times from AliExpress and actually e-pack it itself. So everybody's seen it you can go into AliExpress find the products but then even if you pay for like the most expensive courier service within your budget that you can still make a profit from and the fastest one it still quotes 20 to 40 days. So that's what we're going to be getting into does it actually take 20 to 40 days. So we're going to be jumping into that I'm going to be showing you some previous orders and cases of mine I'm going to be showing you the kind of information and tracking links I sent to customers to reduce the complaints and refunds because obviously the less of those than the better and finally I'm just going to be showing you a couple of quick and easy things you can do in which to actually reduce those delivery times themselves. So that's the topic of video then guys thank you for tuning in before we jump into it though just a quick thing to mention as always then in every single video just as this one I am giving away a free one to one consultation call with me so chance for me and you then to sit down and talk and just go through anything you want so if you need help with Facebook ads or you want me to review your store that's absolutely fine. So if that's the kind of thing you might want to win then all you simply have to do then to enter the draw is leave a like on the video and leave a comment down below as well. If you come to my previous video then just make sure you stay tuned to the end of this one where the winner will be announced and with that being said then let's get straight into it. So e-packing delivery then does it actually take 20 to 40 days before we get into that I just want to share quite a fun fact or it's not really that fun it's just interesting in my opinion. I always wondered then how you can ship something from China to the UK or to the US or to Canada for like a couple of dollars maybe three quid whereas if you wanted to send something to somebody in the same country as you is probably going to cost you the same maybe even a bit more and when I went to China I actually found out the reason of how they can actually ship e-pack it so cheaply and the reason it's called an e-pack it then is because it's down to the weight and size of the object it has to fit certain parameters in order to be able to send on this service because the way it works then is they'll typically have like a cargo plane like this you can see you can see they'll load the plane up with these pre-palatized orders but because the plane is round and these pallets and the boxes are square then obviously there's a lot of dead space which you can see around the edges so what they'll do is they'll actually sell this space to carriers like EMS and they'll pretty much just like get these big fishing nets and fill them full of all these e-pack it orders in little packages and then they'll literally just throw them on the plane into this dead space and it's just a way of companies who are paying and chartering these planes to basically just make the most out of every trip so there's little facts for you if you enjoy the fact then make sure you leave a like on the video anyway back into the actual topic in hand then how long does delivery actually take we've all seen it before then so you can go on to Aliexpress when you find an awesome product that you want to drop ship or just buy for yourself you have a look at the shipping methods then and even if you pay for one of the most expensive and quickest options then you're still looking at if we have a look at e-pack it here is quoting 20 to 35 days which is just too long in my opinion you what you can't build a substantial business if it was actually going to take this long but from past experience and so I have been dropping shipping for over three years now then in very very rare and extreme cases does it actually take this long and just to prove this to you then if we just head over to the official e-pack express website where you can pretty much just find out anything about e-pack it how it works the type of products you can send etc then I'm just on this page here so these are countries supported by e-pack it shipping from China so this is from China to all these different countries and if we just go down to so here it is so these are that average e-pack it shipping time so Brazil Mexico Russia you're looking at some pretty substantial time in fact that's not too bad seven to 15 days that's one of the reasons then why Aliexpress is so popular with Russian and Ukrainian countries if you go into like the most popular products and look at the reviews most of the time the bulk majority of those reviews are from these countries and it's probably because the shipping times are so quick but then if you have a look at all other supported countries so this will include the UK it will include Canada it will include the US it will include Australia etc all the main kind of countries as well as mainland European countries as well then you're looking at seven to ten business days which actually isn't too bad and as you can see as opposed to the 20 to 35 days in which it quotes on the website is a massive massive improvement so you might be wondering then why on earth do all of the supplies in fact quote this 20 to 35 days and that is for our protection so Aliexpress is pretty good they realize that China is full of quite a lot of scammers or false factories that start up or they might buy say 10,000 units of something and just flog them off really cheap and just shut down and try and basically just scan people out of their monies so they put certain things into fruition if that's the right word to stop these scammers from happening so one of the things that they do is that for a supplier for a factory company to sell on Aliexpress then they have to pay I think it was 1500 US dollars or the equivalent of last time I spoke to one of my suppliers it was 1500 US dollars for them just to essentially have a store in Aliexpress so if you're a scammer that's going to put a lot of people off because in China that's quite significant about money anyway the reason they advertise then these crazy crazy delivery times is because of the protection Aliexpress wants to give its consumers and if so for example then if you were to buy this necklace here and pay for a certain delivery method if it arrives after that then in Aliexpress's eyes you've paid for something you haven't received so you can file a dispute and you can get a refund for your money so it's just a way of protecting the consumer so the suppliers work on averages they look at that e-packet delivery times they see that seven to ten business days but then to cover themselves they'll just increase it to make sure that the majority of the orders arrive before the time it's actually quoted because nobody's going to complain about receiving an item quicker than they expected to so this is the reason why they do it so just to give you an example then here's a list of some recent appeals of mine if we just open these up you can see there's more and more and more and I'm just going to blur out the actual product itself because it is one of the products I'm still currently selling but you can see that if you don't get what you pay for then you can actually file a dispute appear there and get your money back and this is one of the handy reasons of when you start doing significant amounts of money why you want to hire a VA to take care of things like this because all of these orders added up about I'm not sure how expensive these are probably about 10 pound each then you can see that's quite a substantial significant amount of money that you want to claim back in and just to give you an idea then of how often this actually happens so this is from an old account of mine so don't mind showing you all of this and this store ran for about two years and these are the refund and disputes then so these are all the ones in which I got my money back on because they didn't arrive on time and there's 10 per page and in total there's two pages so that even if that page is full then that's only 20 orders in the space of two years in which didn't arrive within that time frame so as you can see the majority of the time is going to arrive within it if not before it and from past experience then I can confirm that as well and believe it or not then this is actually quite a lot depending on what your product is you'll probably experience a lot fewer cases than this the reason for this being then is because it was one of the first products I ever sold I didn't really I weren't really clued up on how customs etc worked and what I come to realize is that because the reason this product took so long then is because it had a battery in it and battery contains a potentially hazardous substance and therefore it took a bit longer for these products to get through customs and duty because there had to be certain checks and certificates that had to be shipped with these products to prove that they were actually safe to come into the EU the EU have certain regulations and standards for particular products and unless you have the required documentation sent with those products then they're going to get held up and these were typically the ones that didn't get sent with those certifications in which they just stayed in customs and duty and because that was no fault of mine then I was able to claim my money back so just to touch quickly now then on how I track these items or the kind of information and links I send to my customers because obviously the less kind of disputes or complaints and refunds you have to process in the better the more profitable your business is going to do is going to be so one of the things I do then is within all of my iBlow accounts I still adopt this strategy today is I enter this URL here into this box here make sure you click save settings once you've entered it in and what it will do then is that when the order gets fulfilled my customers will get emailed this link then but iBlow are pretty clever and what essentially they'll do is they'll complete the URL by putting the tracking code on the end of it as well so if I just paste this one here as an example then this is the full tracking code in which they'll get sent and obviously the tracking code that gets put on the end will be unique to their order so just to give you an example then of what they'll see when they go to the URL it will take them to the 17track.net website which in my opinion is the best one and then as you can see they can clearly track their order all the way up until the point is delivered now the reason I like 17track so much then is because they've got like this traffic light system up here so the customer can clearly see at what point in the process their parcel or their order is in so they can see that it's in transit they can see that when it's been delivered they can see if there's an alert or some sort of problem on the order so it's just a really good way of reassuring the customer of when it's actually being delivered so with all that being said then guys I think that pretty much just wraps up everything you need to know about ePacket if I've left anything out and you've got some questions then I welcome them as many as you have just make sure you leave a comment down below I always go back to every single person so feel free to spam me with your questions if you enjoyed the video then of course please do make sure you leave a like and if you want to be entered into that chance to win that one-to-one consultation with me then just make sure you leave a comment down below as well and with that being said then guys let's get into announcing the winner of the previous video so this is the previous video then Shopify product research 2019 if you haven't seen it please do go and check it out it's quite an interesting tutorial on just how to use the audience insights tool in order to find passionate audiences that are going to buy your products but anyway we're not here for that we're here for the url so we can head over to our random comment picker and find a winner then of this one-to-one call so 37 unique comments which is absolutely awesome so thank you very much guys for the support and the winner then of the previous video is John Morlow so thank you very much John for your comment please do reach out on instagram where we can get our call arranged and guys if you didn't win this time then I'm sorry but if you do just want to stop trying your luck and get straight down to business and book a call you can actually do so just make sure you check out the links in the video description below and with that being said then guys thanks again for tuning in I hope you enjoyed the video and I'll see you in the next one