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Episode 12: Mailbag Monday - What to look for in a Service Desk Partnership

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Published on Oct 8, 2018

This week on ProviNET Solutions Mailbag Monday, Candice from Phoenix writes:

Our organization is considering outsourcing support to a 3rd party organization. We’ve looked regionally and national for the right partner, but the options are daunting and we don’t know where to begin. What qualifications or characteristics should we look for in a service desk partnership?

Have a question about the Service Desk, tech related, or about ProviNET Solutions in general, please submit them to provinetmailbag@provinet.com.

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