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Wait, Are We Doing This Right? Auditing Your Operations

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Published on Jul 27, 2017

Speakers: Brian Meehan & Dennis Wurster

Did you ever wonder what's holding your department back from being highly effective? Have you ever felt like there's a list of things your department *should* be doing, but aren't? Even if you have a few ideas for improving your operations, it can be hard to know where to begin! Based on "The Operations Report Card" by Thomas Limoncelli and Peter Grace, we'll show you 32 areas to consider and how you can implement each one.

Presented at the 2017 MacAdmins Conference at Penn State. Visit http://macadmins.psu.edu/conference/r... to access slides and videos for this and other MacAdmins sessions.

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