 Good evening. I'm Charlotte Ann Lucas with Nowcast SA and welcome to the City of San Antonio's first budget open house. We're trying something different this year. Some of you may recall this is the third year that we've webcast these but we're doing something different this year. Jeff, tell us about it. Sure. I'm Jeff Coyle with the City of San Antonio. This is, as Charlotte mentioned, a budget open house, meaning it's an open house format. It's sort of casual. You come and go as you want to ask questions about our city budget. The city budget's the most important decision the City Council makes every year. It defines what the priorities of the city are. And if you look around, you'll see that there are tables here for various departments, parks, libraries, police, animal care, residents are being invited to come up and ask questions. And we are going to turn here in a second and introduce Councilman Mike Gallagher and Councilman Alan Warwick who are hosting this meeting tonight. And when we come back, we'll be answering questions from people at home. And if you're watching us, you've already figured out it's a virtual open house through your computer. So we'll be answering questions about the budget. And let's turn now to the Councilmembers. Okay. Everybody turned out for it. There's a lot to talk about tonight. It's just absolutely amazing. The main thing I really know the answer, for example, if you've got a 3-1-1 question, yes, we need to go. How many people in this room have dialed 3-1-1? There you go. So we know you've got a good, solid job for you. That's the kind of thing that I think is so important in why this really works so well. I've got to remember what I was talking about. Oh, thank you so much. I have to hold this other one. This is so that people that have their computers on and interweb and all that kind of stuff, they'll get to hear all the brilliant things we have to say as well. Again, ladies and gentlemen, what we need to do and what this format is tonight is really not so much this meeting that we're doing right now. We're sitting here in these chairs. The idea that you actually can go and talk to a city representative on which things that you find most important. A real good example, like for me, is I think as somebody who's worked in the neighborhood a long time, you're still here. The safe officer is safe. I'll mention this. Say you're really concerned about whether EMS responds in your neighborhood the way you want it to. Some of us have more trouble than others. Depending on the age of the people in the neighborhood, that kind of thing. So where would you go to ask questions about EMS and virus response? There you go. So that gives you the idea. There's a whole lot of different reps here that we'll be able to talk to. It gives me pleasure now to introduce Councilman Alan Warwick from District 2s here. We're glad you're here. Alan, I'm glad you could be a part of this. Thank you, Mike, and thank you all for coming out and showing your support for the budget process. It's not just about the budget items that you want. It's about the process and bringing things out to the community so that we can all be a part of this and all give the feedback that we are looking for in order to make this a better city and not just a better District 10 or a better District 2, but all the Districts are going to benefit from this budget process and benefit from the added activity online and in person. So again, I'm not going to steal the show. This is my show. I'm just here to support any of my Northeast residents. Can I see the Northeast District 2 residents? Can you raise your hand, folks? Yep. We've got a couple. Please come and introduce yourselves to me if I haven't met you already because I'd love to meet you and I'd love to learn more about the issues and what's going on in your neighborhood. So again, thank you again for all your support and thank you, Mike, for allowing me to come share this event with you. It's an honor to introduce somebody who I really have admired ever since she came to San Antonio and it's really done a very good job of leading the city and making sure if nothing else, we spend our money right. And if you don't believe we've done that, guess what's the only big city of our size or larger that has a AAA bond rating? And so I'm really honored to introduce our city manager, Cheryl Scully. Let's give her a hand. We've got lots of technology tonight, don't we? Good evening. Thanks for being here. This is a big crowd and we're very excited that you're all here. So we have a different format than we had in previous years. We try to change it up so you don't get bored with our budget presentations. And tonight is an open house format because sometimes you all want to talk about a specific issue, but you may not necessarily want to hear about six or seven other items that are being discussed. You want to focus on street maintenance or you want to talk about the libraries or in Sally's case animal control. And so we have a number of city staff here tonight and I'm going to introduce some of them so that you can see around the room who is here because we have quite a few people. So starting in the back, Parks and Recreation. I'd like for you guys to wait so they can see where you are. Parks and Recreation are here and we have Mickey Bramos and Dale McNeil. Our assistant directors are back there. Well actually, Dale is with the library. So I'm headed to the Parks and Libraries at the same time but they're back there in that corner. So if you have an issue or a question, we invite you to go to the back. And Charlotte, tell me to back up if there's too much feedback here. We've got lots of microphones going on. Human Services is next. Melody Woosley, our director is there. Melody, thank you for being here. And Human Services takes care of all of the social services programs. And they're here and can talk with you about our Haven for Hope homeless campus or any of the social services that they managed for the city. Okay, next we have our fire department and we're glad that our deputy assistant chief are here, Carl. Wheatage is here. And we also have Chris is here and Monastir. So thank you both for being here tonight. Okay, next is 311 in Councilman Gallagher. I already mentioned that. And Laura Davis is here. Our call center manager. And they receive how many calls a year? 900,000 calls a year. So Laura has a big job. She manages those to make sure that we're responsive as well. We have performance metrics for each of our departments. They need to respond to those calls that come in within so many hours. And we hold our department heads accountable. So if you have an issue or a question, let's talk with Laura tonight and she can help you out. The animal care services also here tonight and Vincent Medley is here, our assistant director. Code enforcement, John Jax is here, assistant director of our development services department. David McCurry is here, director of Solid Waste. And we have our program, a number of staff for Solid Waste. We're moving forward with our program, our variable re-cricing. So if you don't have very much trash and you would like a smaller can, because you don't fill up your can each week, you can do that at a reduced rate. And if you talk with David, he can explain that a little bit more for you. Our police chief is here tonight. Maria Viecomes has been our director for many years. You know Maria, and she was just promoted to assistant city manager. So after we've been in the city manager's office and we're excited about that, Chad Tustason is here. He's our assistant director and Brian Layton assistant director. And we have a number of budget staff here. So if you have a question, please just ask one of the budget staff. And then transportation and capital improvements. Rosy Vasini is here tonight, assistant director. And with SA Tomorrow, where's our SA Tomorrow crew in the back? Trisha Wallace and Rudy Nino are here from planning. Our planning manager from TCI and also Rudy is the planning administrator planning and community development. And they are working on our comprehensive development plan update as well as the transportation plan and sustainability plan and coordinating all of the public engagement aspects of that. So SA Tomorrow is that effort and they've been doing a number of meetings in the community. How many of you have attended one? Poor comprehensive plan. Okay, we need to have more people attending those meetings to help us. It's about the growth and development of the community and what do we want as residents for San Antonio? How do we want the city to grow? Or perhaps not grow quite as fast as it is. So a whole discussion about that throughout the community. So we thank them for being here tonight. We also have a number of executive staff. Eric Walsh, Eric Wade, he's deputy city manager in the back of the room. Jeff Coyle, our director of communications for the city is here. Peter Zanoni, deputy city manager to my right. Who I know we have a number of other staff. Who's back there? Di Gabbard. Where's Di? Next. There's Di. She's back there by Jeff Coyle. We have a number of other city staff here tonight. So we're glad you're here and we're all willing to answer your questions. Now just a couple of things about the budget to highlight for you. So we have this open format. Please if you're interested in streets construction because this budget at the direction of the mayor and city council includes more funding for street maintenance. Increases our street maintenance budget so that we have $64 million. That is compared to only $41 million this year for street maintenance up to $64 million. We've heard that from you. A lot of them clear that you want to see better and more street maintenance. Also sidewalk improvements. The budget increases the sidewalk budget by $10 million so that this year the budget has $5 million for sidewalks next year. A total of $15 million. And also $12 million of additional funding for drainage improvements. We have seen what happened this spring with all the extra rain that we received and many of our neighborhoods had been flooded. And so we have extra additional funding proposed in the budget so that we can address some of those drainage needs. The overall budget is balanced. We're required by law as you know to maintain a balanced budget. It's balanced today. It's balanced as proposed and the council will adopt a balanced budget. And so it also includes a reduction in the city's property tax rate. So we have recommended a reduction of three-quarter of the budget on the city's property tax rate. And that represents about $6 million that we will forego in revenue in this year's budget. Now we all know that in our tax bill, property tax bill, about half of that goes to the public schools. About a quarter of our total property tax bill goes to the county, the community colleges, the river authority, and the university county hospital system. And about 22% comes to the city of San Antonio. So we are a small piece of the total property tax revenue of the bills we all pay as property owners. But nonetheless, the city council directed us to take a look at could we give some relief because the appraiser, the county appraiser has increased values this year. And so the council asked that we consider that in the budget proposal and try to help, especially our seniors. And you know that we also have a homestead exemption for our seniors as well. Nonetheless, we are proposing a rate decrease. Now in the past 10 years, we have lowered the city's property tax rate four times. We may not think or realize that we have done that, but mayor and city council members have been very conscientious about trying to address, especially those on fixed incomes, what can we do to help in that effort. So this budget does do that. The budget also keeps our public safety spending at just under 66%. Some of you know that we've been working at that for the past several years trying to manage our costs and the escalation of public safety expense, which has grown dramatically over the past decade, specifically in terms of health care costs. In fact, those budgets have grown faster than our general fund revenue. And because we're required to maintain a balanced budget, what that's forced us to do is make reductions in other areas of the budget. Street maintenance, parks and recreation, libraries, code enforcement, animal care services, the general administration of the city. All of those things that impact the quality of life in San Antonio, and yet because we're required to maintain a balanced budget, it has to come from somewhere. So what we are attempting to do is manage those costs better and the mayor and council unanimously ask us to keep that spending without reducing positions. How do we keep that spending within 66% of our general fund budget? So we're doing that. So those are the major components of the budget. Our total city budget is $2.5 billion, and that includes all funds, our general fund that supports police and fire, our restricted funds, those funds that are managed by the revenue generated. So solid waste, for example, is not supported by property taxes, but rather supported by the fees we pay as rate payers into the system. Same with the aviation department. The airport is supported by the fees that the airlines pay for operating at the airport, from the users, from the retailers there at the airport. And then our capital budget, that which we have approved as voters and our general obligation bonds, the 2007 bond program, the 2012 voter approved bond program, those capital projects that the voters have approved has well as our capital construction for the convention center that's supported by the hotel tax, not by the local residents, but rather those that come and stay in San Antonio and pay a tax to stay in the hotels, and also the capital construction at the airport that is supported by that fund. So we're a big operation, 2.5 billion. We have 12,000 city employees, 4,000 uniforms, fire and police and 8,000 civilian employees. And it's a big operation. It's a complicated one too that's very diverse because we provide so many different kinds of services that I've just mentioned. Nonetheless, the budget is balanced and we invite you to speak up. We want you to tell us what you think should be in our city budget and we invite you to go to the tables to ask questions of the staff who are here and to offer your suggestions as to what we should increase or decrease. And then before you leave tonight, we would like you to give us your feedback on this process. As I said, we're trying something a little bit different this year so that we can specialize and allow you the opportunity to get more information on those things that are most important to you. So on behalf of the city staff who are here tonight in our city organization, thank you so much for coming. Thank you for being involved in the community and for speaking up on our city budget. Let's give her a big round of applause if they can. For those of you who are a little bit confused about how much of the property tax actually goes to the city and that sort of thing which in 22 cents, I was hoping for the whole thing but we're not going to get it. There's some pie charts back there that talk about where the money goes that's really worth looking at and learning about. I think it's very important that we send a message right now to Cheryl and to all of the city leaders in the room here that who they've spoken to tonight. This is a very different audience that they're going to find at a lot of the other budget meetings. Most of the people, the vast majority of the people that are sitting in this room, Cheryl, are neighborhood leaders. A lot of them hold offices right now or they've held offices in the neighborhood and that throws the responsibility now back on you that what you learned this evening, I want you to get that out to the residents of your neighborhood. Promise me you'll do that, okay? I sure appreciate it. Thank you very much. Thanks for turning out and like I say, get into these tables and ask those tough questions, ask code enforcement, how can we have them get out and cross the street from my house? Alright, thanks everybody. Yes, yes, okay. So that was a really good intro from all of these folks, from Councilman Gallagher, from Councilman Morick, and from the city manager. We also have another video. Sure, we do. It's our budget introduction video. It's about three and a half minutes long, sort of gives an overview of what the budget's about. So we're going to run that in a second. When we come back, we've been gathering questions from people at home and we'll pull some folks aside and answer some of those questions and allow you to participate from home as well, even if you're not here. So why don't we toss to the video and we'll come back in a second. Hello, I'm city manager Cheryl Scully. The fiscal year 2016 proposed budget is $2.5 billion and reflects policy direction from the Mayor and City Council and valuable input from residents on the community's priorities. The proposed budget reduces the city's property tax rate, increases our investment in streets, sidewalks and drainage, and maintains the public safety budget within 66% of the general fund. Over the next few weeks with valuable input from the community, the City Council will carefully consider the proposed budget before its adoption on September 10th. We appreciate your interest in the fiscal year 2016 budget and for your shared commitment to making San Antonio a diverse, dynamic and healthy community for you and your family. We asked you to speak up San Antonio and you did. In meetups and online, you told us what was important to you. I love that I don't have to wait forever at a stoplight. I really appreciate the Marinette Stopwell Library Service because it meets my direct needs. Truly both code enforcement and code compliance. I love knowing that the plants and the trees that we plant are going to be around for generations to come. The City of San Antonio's fiscal year 2016 proposed budget reflects a community that prioritizes lower property tax rates, better streets and sidewalks and an affordable balance between community and other priorities such as parks, libraries, animal care and human services. The proposed budget makes a big investment in your streets. As our population continues to grow, we will have to be able to move a larger population from point A to point B. $23 million is added for street maintenance increasing the streets budget from $41 million to $64 million. $10 million more is added for sidewalk improvements. An additional $12 million is proposed in new drainage improvements to reduce flooding across San Antonio. The proposed budget includes funding for the operation of two new senior centers, two new libraries and a new spay and neuter surgery clinic to help reduce the number of stray animals in the city and increase adoption. Animal care services helps pets find homes. Funding for the maintenance and security of highways and parks completed through the 2012 bond program is also included. We see kids and adults outplaying together all the time. All of this is proposed while also reducing the city's property tax rate saving taxpayers $6.1 million next year. By far, the biggest portion of the general fund budget is public safety. The proposed budget keeps public safety spending below 66% of the federal fund. Funds are added for new body cameras, updated technology and equipment for police officers and firefighters. And several dozen new firefighters and police officers will be hired to serve the area formerly known as City South. Before the budget goes to the city council for approval on September 10th, we want to hear from you. Please join us for one of our five open house nights If you can't actually make it to the open house, you can stop in virtually through your computer or smart phone. Visit www.saspeakup.com or join the social conversation with hashtag saspeakup. San Antonio, thank you for speaking up. Not everybody can be here and not everybody can be here even online. And so what we've been doing is across social media collecting questions for various city departments and for the city about the budget. And Jeff? Yes, and Charlotte and we're grateful that Nowcast SA is doing this for us so that people at home can join in our open house and ask questions and we would encourage people at home to ask more of them because we've got four more of these over the course of the next week and a half. So I'm going to bring Nikki Ramoson who's our assistant director at the recreation department. Nikki, the question we got was from a resident in Mark Turpac who asked via Twitter how does this year's budget help complete the remaining 32 miles of the Howard Peak Greenway Trail? What can citizens expect from the Greenway program in FY 16? So over a million dollars was allocated to provide operations, maintenance, security, so when the trails open which we have another 19 miles that should open up this year and become every year after we'll be adding park police into the system for trail security, trail monitoring. We'll be adding folks to go out there, make sure the vegetation is cleared, make it easy to use, enjoyable for people to use, and then additional project and program management as we continue to plan for new miles of trail. We just got approved another 80 million dollars to continue to build out so we will be building for quite some time. We're going to address the miles that will be completed this year and it will be anywhere from maintenance to safety. So it's the sales tax that builds it and it's the city's annual budget then that operates it. So as you add more miles you need to add more equipment and staff and everything else to it. Absolutely. So we really focus on timing when the new miles will come online so that we make sure that we're ready to go. So as soon as they're ready we're ready to take care of it. I think that's really good to understand exactly where the funding comes from for various parts of the park and that not all of the park is being paid for out of our property tax dollars which is an important thing to know. Well and I see over your shoulder another gentleman I want to bring in. This is Vincent Medley from the Animal Care Services Department. Vincent we got a question from someone at home about roaming animals which is a problem obviously in lots of communities. What is the number one thing that a resident can do to try to address or help resolve that problem? So in our slogan is leash not loose. So number one buy a dog leash for your animal so that number one that does a number of powerful things. It gives the animal the indication that every day it's going to be exercised but it also gives you some a means of interacting with with your animal and that's one of the reasons why animals run loose quite a bit dogs is that lack of exercise that lack of activity and so we recommend you exercise your animal and also take them to the dog park we have plenty of beautiful dog parks in the city those things I think will you know go a long way towards making sure that your animal stays on your property and that when it's on the property if it's been exercised that it it knows that it'll get that exercise every day. If I'm going to take the liberty to add on to our viewers question there's also a big investment in this year's budget in your department talk about what's new in animal care in the FY16 budget. So for the FY16 budget one of the great things that we new programs that we have is the education team. That team is going to be responsible for providing information to the public from anything to what you just asked about how do I better interact with my animal how do I keep them on my property what are the laws concerning my animals but the greatest thing they're going to do is make sure that the community understands and knows the services that the city supports and funds for the average pet owner in the city of San Antonio. I think we want to hear from some people here why don't I hand you the mic I'm going to go find some residents that we can ask about their priorities and we'll come back. Okay, alrighty so we have some video now of and I think we're going to go to one residents video and she's talking about why she loves to learn at the San Antonio Public Library because it meets my drag needs I need to use the internet a lot to learn how to look for jobs and stuff so they really help because I know that there are people here that can help me if I get stuck with something when I have a question of anything and I can see that they're making a difference and I'm standing here with Roger Martinez and Roger tell me you're with a homeowner association yes I'm the president of Northern Hills Homeowner Association I'm also the vice president of El Chaparral Fertile Valley Homeowner Association oh my you have civic engagement to the max here well I try to do my civic duty if I can absolutely so tell me I suspect that you've been to previous budget sessions in the past yes this is a unique concept they're utilizing this time I think this is a good format because it gives us the opportunity to speak to the various departments to get an idea of what their plans are for the future and how we can implement them into our scheme plan and also giving you one more opportunity to speak directly with the folks in various departments oh yes yes get to know them so they get to know us because we like to bring them into our association periodically understand that the services are available and how they can utilize the services better okay so what are some of the messages that you're bringing about the city budget from the homeowners associations that you're affiliated with well our big concern as a community is the infrastructure we're very much concerned that the stability of the roads is kept up issues with potholes a lot of the main thoroughfares are well worn and they're doing significant damage causing accidents and we want a lot of that to be dealt with we're also concerned with the police department they have the SAFE program that we've been utilizing quite successfully for the past 10 years it's helped us reduce crime in our neighborhood substantially we'd like to see that to continue we've also got other areas in terms of the police department and make sure that they keep the SAFE officer program going because I know it's going to be a stretch as the city grows to try to utilize the officers that we have now it's a very difficult task which is a big deal I mean as we're being told over and over again by the year 2040 we will have more than a million new residents of San Antonio and that's going to mean trying to figure out how to spread services across all of those people as well true and as a community we have to think about the youth we're also concerned about the sidewalk situation there's a number of major thoroughfares in San Antonio don't even have sidewalks and these children are walking to school and their safety is a big concern well and I think we saw from the beginning of the as they speak up campaign when people were asked what they were very very concerned about their number one public safety issue was sidewalks, streets and drainage and they were talking about that in terms of young people and not so young people and what we heard from the city manager tonight was that the budget changed to reflect those concerns well that's true and there's so many areas of importance to us I mean I didn't even bring up code enforcement one of the reasons why our neighborhood has been able to uphold its value is because we try to maintain the standards of maintained homes and the quality of life is also all these various policing agencies do a great deal of good for our neighborhood and we want to encourage more participation in the city to keep these programs going because if it wasn't for our safety we would have very little to work with well thank you so much for taking the time well thank you very much thank you alright Charlotte Ann thank you I've got another question from one of our folks at home participating in our virtual open house it has to do with the Lone Star Rail District which is that train that would connect San Antonio to Austin I'm going to pull in our point person from the city on that project this is Peter Zinoni he's our deputy city manager and Peter we had a question about the Lone Star Rail project which we know you're working on the question was from Mark on Twitter and he asks are we planning for parallel hike and bike trails to help with transportation, recreation and safety if that train system gets developed the answer is yes we will try to do that as much as we can there's two things that we're keeping in mind though one is safety and two is availability of land so it's not the city that's actually constructing the Lone Star Rail system the Lone Star Rail District if you will and I spoke with them today and their train operator the lead operator for the system who has 30 years experience in the train business quickly told me that those are two points they will have to consider safety, you want to have a bike trail or a walking trail that's not right up against the track sometimes there's a barrier that separates the two and then accessibility of land so that issue the accessibility of land may be a little bit of a challenge because the Lone Star Rail San Antonio to Austin will go on an existing track what's used today to carry freight for the Union Pacific and so having right of way available to buy or to lease for a hike and bike trail may be a little bit of a challenge but it's something they're willing to consider looking into and as the writer suggests it'd be a great idea and so we at the city who will help influence what Lone Star Rail does we'll add that to our things that we'll work on with them Peter thank you very much we really appreciate it so I'm going to hand it back to Charlotte Anne who's rustled up another guest for us here okay actually I think we're going to go to a video right now and that would be a video from an employee from America Medina talking about what she loves about her job with clean and green division of San Antonio I provide clean beautiful parks for the city of San Antonio I love providing the service because I'm able to see the public enjoy the parks watching them play with their kids, have barbecues enjoy the parties it's just great to know that they're out there enjoying the parks if you love this service or any of this service please let us know we'd love to hear your voice this is your chance San Antonio speak up alright so we're back here at our virtual open house on the city's FY16 budget I'm joined by Melody Woolsey who is our director of human services and we got a question for you Melody from someone through their computer the question is how much funding is provided to support human development services provided by non-profit agencies and how could a non-profit be considered for funding and so the city of San Antonio provides almost $21 million every year in general funding, grant funding to non-profit agencies to provide human services in the area of education family well-being safety net services and workforce development services we include homeless after school programs and job training programs these are groups outside of the city essentially that do work in the community and the city selects and funds them, correct? that's correct, groups like the YNCA Boys and Girls Club those types of non-profits or lead one of those non-profits how do they get considered for city funding in the future? initiate, implement a RFP process every other year by annually the last one that we did was in for 2014 and 2015 and so the next one that we issue will be in February of 2016 and so applicants respond to that process they provide us with a description of the program they want to provide, a budget what kind of outcomes they're they're going to provide to the city and to the community and then we evaluate those proposals and make recommendations and then city council approves them as part of the budget every year Melody, thank you very much, thank for everything you're doing for the city so I see another gentleman over here who's pretty hard to miss this is David McCrary he's our solid waste director good, David people are interested in the organics program we had somebody ask a question about that about an update on the organics can you give us an overview of how it's working and what you can put in it and so on and so forth well right now the organics program is a subscription program today we have 20,000 customers on that program we will no longer have a subscription program effective October of 2015 this year so it'll be for the FY 2016 budget but the good news is over the next 18 months beginning in October we will deliver organics carts city-wide and offer it to all residents so that they can trim not only do their grass grass clippings, yard waste that sort of thing even all their organic materials they'll be able to recycle that and give it back to nature which will allow us to compost it and it's at a cheaper rate we actually save over $6 a ton just to go from the brown cart to the green cart it's that amazing so residents will get a chance to get a packet it'll be a nice welcome packet and it'll give them all the instructions but it'll take 18 months so we're talking about from October of 2015 all the way through March of 2017 we'll do the whole city no additional costs and this question didn't come from our friends online right now but another big thing in the budget is the pay as you throw program in solid ways explain what that means what it means to the average resident pay as you throw is simply looking at your utilities it's like your light bill or even your water bill the more you use the more you pay the less you use the less you pay it's not like that in garbage so the one size fit all will no longer apply there so the question is residents will be given a choice of a large medium and small brown cart the smallest cart which is a 48 gallon they'll actually see a 50 cent reduction on their current bill which is $20.93 so that'll be taken down to $20.43 the medium size cart is like a 64 gallon cart again the more you recycle you can reduce what you throw away in the brown cart medium size cart would be $20.93 keep the same rate but those that maintain the larger cart against like a utility they're gonna pay $1.25 more and it'll take them up to $22.18 they'll have twice as much capacity but you know some might look at all three carts and say wow this is great I've got more volume whereas others may see it no that's a little too much for me so they'll reduce as long as you're recycling in the blue or the green cart then you've got an advantage and it can't accommodate them to get a smaller cart because then you'll be doing yourself injustice and an opportunity to save money while you're doing it absolutely, especially that David thank you very much very exciting stuff and we appreciate you joining all of our friends at home who are watching on their computers and their smartphones thank you David well I think we're gonna wrap things up here thank you let me just say before I turn it over our host here would now cast SA that this is the first of four of these open houses we're gonna have we would encourage you to come out and join us in person for one of the ones this week or next week and if you can't feel free to send us questions through the website and we'll make every effort to answer them online so either way we want to give you a chance to speak up and have your voice be heard and we thank you for doing all this and we do have the last word and say good night to our viewers here thank you so much and that's it for tonight we're about to go shut down for this evening but it's very important that you know that when you send in your questions online, when you send in your questions if you come here in person there is somebody who is sincerely listening to what you have to say and that's it