Loading...

What is the Solution to the Core Customer Experience Problem? Q 2 - TOUCHPOiNTER Series

74 views

Loading...

Loading...

Transcript

The interactive transcript could not be loaded.

Loading...

Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Published on Jul 23, 2013

More Customer Experience Resources at http://www.touchpointguru.com (Speaker/Coach/Author) and http://www.CXstrategiesInc.com (Consultancy).

A Definition of Customer Experience Management

Key insights into:

• Two journeys that create critical assets
• Four ways your organization perpetuates the core customer experience problem
• The solution to the core customer experience problem

Bonus: Hank shares a best practice
Check out the psychedelic background for this video...

Loading...

When autoplay is enabled, a suggested video will automatically play next.

Up next


to add this to Watch Later

Add to

Loading playlists...