 Ethical behavior, to me, represents the totality of your conduct, how you operate when people are not watching you. Ethical behavior to me means doing the right thing all the time, even when no one's looking. It's making the right decision about even the smallest thing related to the work that you're doing every day, either in the field or in the office or as you go about the city serving our customers. Ethical behavior means being a stand-up person in your job, being committed to your job to do the right thing, and knowing that even if somebody doesn't hold you to any kind of a standard, you're still going to do the right thing, and do the right thing for the city as well. Treating everybody equally and fairly. To me, ethical behavior is doing the right thing for the right reasons, whether anybody's watching you or not. Ethical behavior is honesty, fairness, being diverse. Making sure that I meet the public trust and making sure that I do the right thing for the public good. Doing the right thing no matter what, even when no one's looking. When we're dealing with our customers, our citizen customers, it's so important that we be ethical and honest in everything we do. To be ethical is to be honest and to actually do your best.