 NAL is proud to announce the launch of our speech-to-text app, designed for clinics for use with patients with hearing loss. I'm Niki Chong White. I'm a senior research engineer at the National Acoustic Laboratories and I'm focused on developing innovative solutions to help people with hearing loss. Recently, I led a small team on a design thinking journey to investigate a problem that has been affecting many people since the start of the pandemic, the effect of face mask and perspex barriers on communication. This is especially an issue for people who are hard of hearing and who rely on facial cues to enhance understanding. We gathered information from people who experience mask-related hearing difficulties. We asked them how it made them feel, how often the problem occurred, and how it affected their social interactions and wellbeing. We worked with audiologists and people with hearing loss across Australia to try our technology solutions in common daily interactions. NAL's team identified hearing clinics as a place where these problems occur, as most customers have hearing loss and often miss parts of conversations with or without hearing aids. Our solution is the talk-to-text live captioning app, which helps people with hearing difficulties understand conversations more easily. It's especially beneficial for people with severe hearing loss in situations when people aren't wearing hearing aids and in noisy reception areas. We were impressed at the overwhelmingly positive response from people who didn't need the captions themselves, but really liked the business provider the technology to increase hearing accessibility for all. I think it's really the best invention, the best thing to improve the technology is fantastic. We're really proud of the impact that this app is already having in the community. It's great to be part of an amazing team and be able to make a difference. The NAL Scribe app is now live on the Apple App Store and available free of charge to organisations and individuals.