 Okay, good afternoon, everyone. Brian Dolan from Sangaban Construction Products in Ireland. First of all, I'd like to thank Dahi and the IEA for the opportunity to sponsor the event. We were here last year with some colleagues and just ordinary participants, members of the audience, but we're very impressed by what we saw, both the quality of the presentations and indeed the quality of the attendees. So when we were asked to sponsor this year's event, we were more than happy to do so, so thank you. Okay, the title of my presentation this afternoon is How to Make Retrofit Work. A number of topics that I'd like to cover. First of all, I'd like to explain who Sangaban are. We're actually one of the largest companies in the world, but we're not well known, particularly here in Ireland. Then we'd like to give you our view on the industry issues as we see them. We all know that there's a large number of houses in Ireland that have a poor energy performance. There's at least a million homes, people have said that need an upgrade and it's going to be big industry over the next 10, 20 years. But in Sangaban, we think that there are other factors that need to be considered. We talk about the comfort levels. What about noise? What about damp? What about air quality? Are these houses, are they good to live in? Are they good to work in? Are they good to raise a family in? And for these so-called bad buildings, are there associated health risks from the cold, from the damp, from the mold? For us, these are also factors that need to be considered as well as upgrading energy performance. There's definitely a skills shortage in the industry. I think we have to, I'm going to give you our view on that. But do we have enough tradesmen to ensure a quality build? The construction industry has a poor record. We need to train a lot of people and we need to train them properly and give them the right skills for retrofit. Does the training cover the reasoning for the system as well as just site best practice? So people actually understand what they're doing. I think that's very important. And do we train the specifiers to ensure that the correct systems are specified for Irish building conditions and indeed for the Irish climate? I'm then going to show two retrofit samples, examples that we've recently completed in Dublin, using Sangaban systems. And I'd also like to talk to you about our technical academy, which is a facility we have for training people. So that's my topic. Briefly then, Sangaban. We have operations in 64 countries, nearly 190,000 people worldwide, sales in 2010 of 40 billion, with profits of 1.3 billion. It's a French company and it was founded in 1665 by Colbert and we often say that the first job they ever did was to make the mirrors for the Hall of Mirrors at Versailles. So that's, you know, we've a long pedigree. We divide the industry or the company into four sectors and I'm not going to cover this in much detail, but individual materials is the first sector and that accounts for 23% of the business. It's mainly glass and that's glass that's used both in construction and in automobiles. We're number one in Europe and number two worldwide and just to make it real for you, there's probably a 50-50 chance that the glass in your car has been made by Sangaban. So that's probably what we're best known for. Building distribution is the second one and that really is what it says on the tin. It's the distribution of building materials we're number one around the world. Haven't got a huge presence here in Ireland. The brand in Ireland is called JP Curry and it operates mainly north of the border. The last one there on the right is packaging and that is glass again, but it's fancy glass. It's glass that's used in perfume, in wine bottles, spirit bottles. It's actually for sale at this point in time. Sangaban have taken a decision to dispose of it because it's not part of the core construction or habitat strategy that we're currently engaged in. And I suppose the one I'm primarily here to talk about the second one is construction products. We're the worldwide leaders in lots of areas, but we'll just list a few. In cast iron pipe that's used for water and for waste. Number one in plaster and plasterboard systems and also number one with a leading installation brand around the world with one in three homes in Europe and one in five in the States getting their insulation from Sangaban. We operate in 55 countries, manufacture in 55 countries. There's 46,000 employees and last year our sales were 10 billion. So I hope that gives you a flavor of the size of Sangaban. Research and development is a key priority for Sangaban. We've got six main R&D centers around the world in US, in Europe and in Asia. We had 361 patents last year, so that's nearly one every day. Just fell short by four. There are three and a half thousand people working full time on research and development in Sangaban. And in 2010, we spent 400 million on research right around the world. And that's actually 100 million higher. We're quite proud of this fact. It's 100 million higher than what we spent in 2007 before the recession began. So we've been accelerating our investment in R&D not pulling it back to the recession. We've got a number of major strategic projects at this point in time. I'll just mention a couple of them. One of them is solar solutions and that's primarily in the area of highly efficient photovoltaics. We had a major joint venture with Shell in Germany. We've now bought Shell out and we claim to have the best photovoltaic panels in the world. We're also looking at the next generation of insulation both for internal insulation and for external insulation. So as you can see, it's a huge amount of effort going on in inventing the products of the future. Sangaban in Ireland then, I suppose more relevant to you, three main brands. Giprock is the leading brand probably. It's probably better known to a lot of people here as gypsum industries. It's the leader in plaster, plasterboard, and interior solutions. And we've been operating in Ireland at Kingscourt in County Cavern since 1936. So we're actually celebrating 75 years this year. We've got Eastward End, which as I said, is the world's leading insulation brand. It's been here in Ireland since 1974 and as well as insulation, it's also a leading provider of air tightness and moisture control systems. Finally, Weber, which is a leader in industrial mortars. It's also a leader in external wall insulation and in renders. And they've been manufacturing at Ballet Claire in County Antrim since 1974. So all in all, we have about 800 people employed on the island of Ireland. So not bad for a company that most people don't even know. Next, I'd like to talk about our Sangaban Technique Academy and that's a picture of it there. It was opened by the then Taoiseach in May 2010. It was a brand new building and there was an investment of one million and that was in the depths of the recession. And I think that was a big vote of confidence by Sangaban in the future of both construction and retrofit industry in Ireland. So we're very pleased to get that investment. It's for building professionals and by that, I mean builders, I mean craftsmen, I mean specifiers, architects and indeed merchants, our customers. Since it was opened, we've trained 800 people so far. That's 800 external people in all areas of retrofit and new build and that would be air tightness, moisture management, external wall insulation, dry lining and plastering. We do the theory, we do the practical. The bottom floor there is a practical area where people can actually try out what they've learned in the classroom on the first floor and also deal with typical on-site issues. So we like to think that when people leave us after their training course, they have the confidence and the knowledge to do the job properly. So now I'd like to move on to our first case study which was actually at Damer Court in inner city Dublin. There's a picture of the building there. So it was built in 1972 and it was owned by the Church of Ireland. There's about 50 apartments there. The occupants are mainly elderly, single people and they're long-term residents. The building was largely uninsulated and had cavity brickwork. As you can see there, very poor U-values and it was a very damp and drafty building. It had a BO rating of G, so it had the very worst possible BO rating. So the owners decided to retrofit. They wanted to look after the residents because they didn't feel the living conditions were up to standard. And our objectives were to provide a comfortable and energy efficient dwelling and also obviously to reduce the utility costs. So Sangaban were approached to provide a solution and we considered different options. We also looked at external insulation. We looked at pumping to cavity and we looked at internal insulation as well. In the end we decided to recommend external wall insulation and the main reason we did that really was that it was the best option for minimal disruption. The tenants had to stay in place during the build which lasted for four or five months and that requirement also then ruled out internal and internal solution. As regards pumping to cavity, we didn't feel that it was sufficient improvement to be made due to the existing wall construction. So our objective was to maximize the terminal performance of the wall by significant reduction in terminal bridges and by using the optimal insulation thickness. We also wanted to match the existing facade so it would be in keeping with the buildings on the street and that was the planning requirement. In the end we chose the Weber EWI system with a brick effect render finish at the front and an acrylic render finish at the rear and they were both over 80 millimeters of extended polystyrene. The Weber system has both SEAI and NSAI accreditation. We consider ourselves an industry leader for our technical knowledge. We were one of the first into the game so we've got lots of experience, lots of knowledge and we have a very large trained and approved installer network and this project was actually the largest brick retrofit project in Ireland. So the results of that job then was that, well first of all it was carried out by Active Termal Limiter and I think they're here today. The project was completed in February 2011, four to five months duration and we did succeed in our objective of pushing the BO rating up from a G to a C1 and we reduced our energy consumption by 73% to 163 kilowatt hours per meter squared per year so it was a huge reduction. And I have a picture I think of before and after, see isn't a huge difference I think, but except in the energy performance of the building. I actually visited the site last weekend and I spoke to some of the residents and it was great really to get their feedback. They really spoke about this huge improvement in their comfort levels in the building. They were warm obviously but there was no more damp, no more drafts and they really had noticed a huge difference and were very appreciative of it. And they also perhaps surprisingly commented on how proud they were to play their part in reducing CO2 emissions the most the elderly so they were thinking about future generations so it wasn't all about costs for them so that was some very positive feedback. Case study two then involves social housing for Dublin City Council. There were a number of types of houses. We had apartments, we had a semi-attached house and terraces. Now this was a different type of project or there were a number of challenges. As I said it was social housing, they were generally built in the 1930s and they were solid brick construction. The problems associated with that was that there were uninsulated coal buildings that was damp and mold and there were uneven surfaces with the walls in very, very poor condition. So our parameters and objectives were really one and they were vacated units so it was possible to do this when there were no tenants so that was an advantage. We didn't have to worry about disturbing people. Our clients had a limited budget. The target was a C1 energy rating and also it was a strong desire to improve the overall comfort levels in the building and also a desire for a robust and maintenance-free system. So as always in Sangaban we adopted a problem solving approach we considered the various factors such as the variable wall tights, the cost effectiveness of the various systems. We did our U-value assessments, we did our condensation risk analysis using Wuffy which is a dynamic condensation tool. Not many people are using that but it will become increasingly important and in the end we decided on the ESEVER Optimus system and I think we're a little... Yeah, now you see that system being built up. I hope, yep. Okay, so that just gives you an idea of the build of that system. Looking at it in a little bit more detail, Optimus is a holistic solution. It offers excellent thermal performance but also it offers moisture management and air tightness. It's very cost-effective, it's thermal bridge-free thanks to our patented plastic clips which you can see behind me. It's a dry insulation so no wet trade so it's quite clean. It's also quick and easy to install and as well as that it provides excellent acoustic and fire safely qualities. It's warranted by Sangaban, there's a full warranty there and Sangaban as I said is a huge company so we're there to stand behind that warranty and we're also in the process of applying for the first NSI certificate for the system so that will be the first dry-lining system in order to have an NSI certificate and we think that's very important. There is the application of the system again just building it up so first of all, you put in the metal studs and the glass wall insulation and then we applied a Vario Intelligent Membrane which provides air tightness and moisture management and then as you can see there's careful attention to detailing there to prevent thermal bridges and finally the system is finished with Gyproc wall board. We had some feedback and results from the people who actually put the system in. We did get Achiever target of making Achievement B or of C1 from D2 and there was an 80% improvement in new values from 2.1 to 0.41. Some comments there from the people who actually did the work, it was a new system to them. It's new in Ireland. They thought it was great on the old rough walls. It was cleaner to use in retrofit as there was no wet trades. They felt the system produced no waste as opposed to some of the traditional dry lining systems and it was the best finished building that this particular installer had come across and the curved wall looks super nice so some strong recommendations from the people who actually did the work. I know this is about retrofit but we'd like to give you a glimpse of the future as Sangaban sees it. Our version of the passive house is called the Sangaban multi-comfort house and this is our vision of the future and it's not just a vision, it's reality now because this house that you see was built by Sangaban in Paris in the summer of 2011 so it's actually open, it's there, it's built, people are living in it. It's a positive energy home producing a net 22 kilowatt hours per meter square per year. It consumes 39 including heating, lighting and appliances but it's actually produced in 61 so there's a net gain of 22 and it's affordable, 260,000 euros. Now that doesn't include the site but it's quite affordable. Five areas of comfort, air tightness, air quality, bio-climatic, insulation, acoustics and it's a flexible house, it's modular so it can be built obviously in modules as your requirements change. Now it's my ambition at this stage and I'd have to say it's an ambition to build something like that in Ireland in the next two to three years. I hope to do that and then we'll be able to show it off to everyone. In conclusion, then we feel that the industry issues can be addressed, building performance can be addressed by specifying and using the right systems really by adopting a business physics approach to retrofit. The skills and knowledge gap can be addressed by upskilling and training the construction workforce and as I said we can restore consumer confidence in the construction industry by providing top quality work and by delivering comfortable buildings. What does that mean for Sangaban? We have the systems. You saw two examples there in the case studies but we've got lots of other ones and we have a booth outside and we have a booklet on our solutions called Renovate Right and it's available for anyone who would like to get it. There's also a Renovate Right website showing all the Sangaban retrofit solutions. We have the people and the technical expertise to bring a scientific approach to these projects and we have the facilities to train. You saw the technical academy that I spoke about earlier on in that presentation and in that context I'm announcing today that Sangaban are offering 1,000 free training days at the academy over the next 12 months. Again, you can sign up with a booth register your interests at our booths outside and that's freely available to all building professionals and it's our contribution to kick-starting to helping to kick-start the retrofit industry in Ireland. So we also might think we have the onsite support for quality insurance. We have cash-iron warranties and in short, Sangaban can provide everyone in the retrofit business with peace of mind. On the right there you see the jigsaw. So we have the systems, the knowledge and the training. We obviously want to work with the industry, with government, with finance and utilities to turn all that green. And that concludes my presentation. Thank you very much.