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Every Fifth Customer

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Uploaded on Dec 12, 2007

For more info http://www.librarian411.org

This library training has been developed to help front-line library workers better serve patrons with mental illness and/or developmental disabilities. The training was created using input from focus groups consisting of public library staff members, mental health consumers and mental health professionals. The content of the program reflects many hours of collaboration and interaction between Department of Mental Health (DMH) librarians and the "in-the-trenches" front-line workers of many Missouri libraries.

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