 Little did I know when I joined Kaiser Permanente that it would be on my top 10 list for what has made this year a great. I can see my position, I can be referred to the lab, I can then be referred to the pharmacy all in the same building. I get in, I get out and I can go on about my life and that's important to me because I'm involved in a lot of things and I feel like the day doesn't have enough hours. My mom is excited about her healthcare providers and I don't know that people think healthcare is something to get excited about but she gets excited when she logs in and she can email with people. I've developed a great relationship with my internist and some of the emails back and forth I get answers back instantly. We often joke that she's very bad at technology. Do you think that? I think that I may not be my strongest suit but I think that. So technology is not my mother's strongest suit but KPI.org is really easy for her. It is, it varies. I am very, very impressed with the individuals I've met, my care providers, not only physicians, everyone, nurses, technicians, the receptionists. They all exude a warmth and a pride in their work and a sense of being a part of this enterprise and make me feel like I'm a part of it too. You've got it all. I mean it's quality of care, it's compassion of care, it's convenience of care and it's cost of care. It's true.