 Hi, good afternoon, Tom Stewart of the cleaning business today. I'm with my partner Liz Trotter. Hello, Liz. How are you today? I am well, thanks Hey, I am going casual today It's kind of funny I went in the work for a bit and came back and did some other stuff and decided to get comfortable So I guess I'm I guess I'm okay with it. It's okay if I do this every once in a while Liz Yeah Okay, I like that shirt This is the t-shirt not the t-shirt not so much, but I like your over shirt This is my my fish t-shirt from the concert late last year back when people were doing such things Well, yeah, that's not happening anymore. Yeah It's just not got it done that got it done when we could Let's see. Let me I'm looking for our Facebook live on my phone Hi guys Hey guys, a lot of you guys hooked me up by Hope hooked us up by going to the modern cleaning YouTube site and subscribing to I we got over a hundred subscribers Which meant we were able to change the URL to youtube.com forward slash modern cleaning So I'll make it easier for people to get to the stuff that we're doing Rather than the long gobbling group URL that would be impossible for somebody to remember But also Bridget, thank you so much for that testimonial, you know I read it and then I left and then I went to go find it So I could send it to Tom and I couldn't find it. Where is it on your page? It was so awesome Sorry guys Okay, we're gonna let a few people get here. Oh Oh Just completed the course and got your certificate. Yay Congratulations Shannon, and I'm glad you've got that in Because we really want to get as many people doing that as possible right now I mean, I'm gonna mute like and cough a little y'all. Oh We've got some Good news going on. I think our folks in Washington are Trying to do the best they can the best they're capable of of helping Small business. Did you hear anything about anything happening in Washington today? Liz? Well, I heard that they had Approved the deal, but we're probably not going to hear anything more until next Tuesday But good news, right? Super happy And they it didn't sound like too many changes sound like it did sound like they're going to put some focus on making sure that I'm Lower economically What am I trying to say here Be getting it I think there's some some set-asides for for women and minority-owned companies I Think it was like 320 billion for for for PPP and they came out with like another Was he the 50 or 60 billion I can't remember which for the EIDL and I Didn't I didn't know this but the original EIDL EIDL was only funded to to only $10 billion You know, I don't remember hearing a lot about the idols being closed off either I hadn't even heard that I've heard about it today that they refunded it and that it had closed but I Didn't even realize that I got my money very recently. Maybe Friday when you say your money the the initial emergency part Just the advance, right? Yeah, I did go to the I did get my portal and I got my Amount that I am approved for we might want to talk about that a little bit today Tom, I think there that is Sort of a hot topic right now What number is supposed to be putting in what are what are they expecting for cogs? I've heard a couple people saying that you are not supposed to be including your payroll I did so my loan amount is much smaller than what I Heard that some other people did other people took out their their payroll and We're given a much larger Opportunity So do you have any information about that with Stephanie? What she got over here? 310 billion and additional people be funding 60 billion and death in the additional idol 25 billion to coronavirus testing and 75 billion hospitals Sarah would like to talk about the idol a little bit more too But the original for the idol was like 10 billion So that's a ton more than that 60 At least the article I read 10 of it is supposed to be a grant Even though the SBA is it using the term grant anymore They're still leaving us believe it's not going to be paid back So like the money that you just recently got that's supposedly the 10,000 You're not supposed to have to pay that bad, right? So they're saying and well, that's what it said on my Something that they sent me to said it was an advance That was not to be paid back something along those lines, but it was an advance on the loan So and I guess they're calling it an advance on the loan My thinking is just because they want you to know that it is Part of this idol package. It's part of this idol Program that they have it's not just some random 10 grand. This is where it's originating. It's part of part of the idol That's that's my guess Sarah is on the fence about taking it and I think we've talked a lot about Why I Think everybody that we pretty much knows on the same page about about accepting The idol and then just deciding what to do with it once you get it the first thing to remember is I don't really see any Anything at any reason not to accept it at least in the first year since there are no payments to do for the first year To get the free money the part that you don't Yeah You don't get that advance And if they want to give you up to ten thousand dollars and you don't have to pay it back. I Don't know of any reason why you would not want to do that I can think of why you might not want to do that is if you feel like you don't need this money and You feel like you want to make sure that it stays there for maybe other companies that are even smaller than you That's the only thing I can think of You know like some of the Larger restaurant chains who were kind of shamed and had to they decided to give the money back But then after giving it back it's treated like they were Paying the loan off so those monies can't be lint up again, so It really isn't helping anybody out. I didn't even know that Tom Yeah, I didn't realize that You know, there's another argument too that even those larger companies like restaurants in particular You know who's to say a year from now that they're not still going to be struggling and just because you know larger companies go bankrupt too So, you know, you know, you could you could argue that one both both ways as well Yeah but The the EIDL long that's a 30 year am isn't it so you're It's such cheap interest rates and you don't have to make a payment for is it six months or a year a Year Wow Net net unless you were just really really really confident that You're gonna be fine without it or you know, if you can't sleep at night barring money I mean, there's there's a lot of I guess reasons or at least some reasons why you wouldn't wouldn't want to do it, but All things being equal I would would would would would do it and then pretend I didn't have it and make that my my You know safety net of last resort if you would Mary's asking a good question. I hadn't considered this Mary. This is a great question Does it say how long you have to stay in business after getting the loan? I Wonderful question. I have no idea Yeah, I mean especially in our industry that and especially right now. There are a lot of businesses Not not choosing to continue especially some smaller businesses that close it's gonna be an expense to get up your money and They're trying to decide whether they have you know the the will To push themselves. It's not going to just be an easy snap. Just like you're gonna say, okay We're opening tomorrow. Let's just go in turn on the lights and boom everything's gonna be running It's gonna happen It's gonna take some work Yeah, I mean that's that's a that's a really deep question because Yeah, I've talked to some people that are really wrestling with with the trying to figure out how to survive and Do you want to take these loans and burn through that cash and still be in a position where you're taking the chance? right now you could go out of business, but do you want to take those monies and Still not make it and you know, what is your liability then and you know, are you gonna have to pay those monies back? I mean, what are the supposedly it's unsecured. So supposedly you're not personally liable for it, but I'm sure there's a lot of there are stipulations in terms of what you can and you can't do with it and if You got those monies and went out of business really quick and if the federal government looked into it and You know wanted to come to some judgment that you weren't using the money is the way that you were supposed to Then you could get sideways with the federal government. I guess so Yeah Something that you would want to be careful about Information here it's got a combination of stuff going on She talks about the PPP and then goes into the idol then goes back to the PPP a little bit so You guys I think that we have gone over the terms pretty well PPP is basically the It's the forgivable loan for your payroll and not all payroll right two and a half percent only lasts for eight weeks It starts at the day that your loan is Funded that your account is funded and you have to be up full again by June 30th And an indeterminate amount of time at this point you have to how long you have to stay fully staffed after June 30th We don't know that yet. It's part of the part of the sticky little widget there The idol as you get the $10,000 advance on the loan that is forgivable but the rest of the loan is a 30 year and at three point seven five and I guess it's two point seven five for nonprofits. I hadn't heard that so that's really good information there Up to ten million dollars that another thing that we haven't talked a lot about is we're saying it's a ten thousand dollars Up front, but it's actually with that. No, I'm confusing myself Dollars per employee I Don't I've seen examples where it doesn't exactly work out that way I mean What are the companies that we have applied for the idol and it has zero employees on the payroll, but it's still got a thousand dollars so Maybe that's as low as they go Yeah, I don't know so Leslie is saying that she received hers But her I'm guessing she needs her PGP, but her employees are all out on UI so not sure what she should do now So, yeah Everybody's kind of wrestling a little bit with how do how to get up and running and there's there's quite a few questions I I have a little list here of things that people are going to have to figure out moving forward Let's see Thanks for Mary Leslie cut and paste from graph. Oh that makes perfect sense. That's why it's a little bit wonky Heather, I hope I didn't miss much, but did you go over being able to take both loans? We didn't go over that Heather. Do you want to go over that part again, Tom? I keep Over that I want to swing back to Leslie for for a second though because I'm watching this and this it scrolls off the screen Then basically, you know, I can't keep up with it. So Down on my screen you're gonna be there for a little bit You know, if you if somebody is taking unemployment and you offer them a job and if they say no, I don't want the job I rather take unemployment that if you choose to you at least in the states I'm familiar with you can let the unemployment office know whatever agency runs your unemployment Program know that you offered, you know that person a job and then they would lose their benefits Now if you want to do that if you think that's morally the right thing to do Or if you do it with the concern that you're going to have a hostile employee at that point then all of those things are real If you have your PPP funds though, you do have some runway of doing some Call it, you know, COVID-19 Bonus pay and I know that Liz this was I heard you tell me that you know this idea I thought this was brilliant that you don't even present it like it's your money You're saying hey listen the federal government's giving me money that I can give you more money To kind of make it worth your while to work during this short amount of time, but be mindful in Eight weeks, I'm gonna be out of that money and you're gonna go back to your old pay To be clear. This is just my idea of what I plan on doing if I ever get PPP funds I don't have the money right now. So I'm gonna call it up, you know PPP bonus They're coming now though because we went over that so you just need to I'm waiting figure out what you're gonna do I'm excited about it. Yeah, I'm excited about it So the only reason I wasn't I'm going to hit what Leslie is talking about is because I thought we could talk a little bit more about about that when we talk about the like Different different strategies because there's a lot more than just one thing to do right? How are you? How are you going to deal with your people getting off of UI? There's a lot of different things that we're gonna have to think about so I Do think that Heather's answers sort of a quick answer Tom. Yeah Yeah, you can get you can take both I'm not clear like some of the details like I understand the 10,000 up to $10,000 emergency part of the idea which used to be called a grant No, it's not called a grant anymore But you're not supposed to have to pay it back that that comes out of the PPP. I think I heard that yesterday Do you know how that part works? Yeah, that's exactly how I heard that it works You're not going to get that that $10,000 in addition to I don't know why they were able to figure it out with our loans But it's going to come off of the the free money for your PPP We know people who've gotten you've gotten the $10,000 emergency and they've gotten a Much larger amount of funds for the EIDL to fund the Operating expense if you will all the all the monies below cost to get sold And they also got the PPP Yeah We do Oh, Sarah just started her PPP bonus this week great. How much are you paying Sarah? And what do you have your people doing? That's great information. Did they start on Monday? Oh You go ahead and respond. Let's see what Heather has to say So we are told that just because we got the $10,000 doesn't mean we'll get the rest from them directly I do believe that that is true Heather Just because you have gotten the $10,000 advance does not mean that you are Automatically going to be approved for the rest of the EIDL You're still going to have to go through the rest of the process The application that you've already done if you've gotten the $10,000 then you've done all you need to do for for the EIDL I guess Unless they reach back out and ask for more information Yeah, that's that's what I've heard both of the I only know two companies that have actually been funded And both of those companies had to give more information. So I'm not sure Doesn't mean that and I'm guessing they already have this information too, right? So I don't really know Sarah is paying two dollars an hour And they're still open so they'll only have to fill in the credit process Nice Bridget wants to know what if you already have your PPP but not your EIDL So I'll know most people that was how it happened for them Bridget I'm not exactly sure what you mean. What if you already have them You're in your best position if you already have your PPP because Most most people are waiting on that and not even know if they're going to get it So you already have that great chances are really good. You're going to get your EIDL We haven't heard as much problem with the EIDL So I would say move forward girl start start going you got it You got to start spending that PPP money if you've already been funded to be able to get it all forgiven Heather says yes, that's true. They they told me now that they It's that they it's in the credit process Okay, so once she got the $10,000 advance that it's now going through the credit process Okay, that sounds good Linda hi, how long is the course available to take? All right, so we have a few courses that we're working on right now But I think the course you're talking about is the COVID-19 course and Tom Do you want to speak to that since I sort of beat everybody up about it yesterday? Yeah It's available right now for free if you go to Modern cleaning website you go to Yeah, it's probably easiest way to get it because you can get to both videos and you can get to the Test to turn your certificate completion all off of modern cleaning But it's not going to be free very much longer We're gonna start charging for Don't even know exactly what we're gonna be charging for it It's not going to be a crazy amount of money, but it's got In I've been told by people that have taken the class actually that they believe that the the whole process Means more it has more value if there's some dollar amount hung hung on it. So I don't know What do you guys think it's worth? What should we charge? We'll figure that out tonight, I guess I'll take some recommendations on you guys have taken other classes What do you think a fair fair thing would be? I'm looking for feedback. We want to Hopefully you guys are all getting it for free So get and if you haven't taken it yet get on there and take it and get your Certificate so because we're telling you clearly it's free right now and tomorrow I don't know when but maybe as early as tomorrow, right John Yes You might wake it, you know, this is kind of like looking for you money, right? You just don't know what is going to show up. So You might you might look tomorrow morning and find out that there's there's a fee attached to it You never know And I'm serious. This is serious. This my serious face Get in there and do it now because I promise you it's not going to be free for much longer I really think it's today is going to be the last day that it's going to be free So you want you all to get on there and and get everybody that you know on there too to get it for free Now on top of that what do you guys think it is what you guys think is a good price for the other people The other people who didn't get on the call and watch it anybody have an idea what they think would be good Like well for other people that want to take it. Yeah, give me some prices. That would be super super helpful times, right? That'd be awesome. Um Hi, we had a couple of things here Oh, I'm sorry, that's okay I already queued up the number to the SBA and I just dump that in the Comments because somebody else wants me to give them the the link to modern cleaning. So I Didn't want to have to enter that in again because that's just too much work for me All right, so I'm Andrew wants and I have a couple of questions and I'm gonna hit this one But I'm gonna go back and get your other question. Don't worry. She says sorry I missed what certification you are referring to so if you look at our page Andra The the same one that you're on right now cleaning business today. You will see some training from last Wednesday and Thursday At 90 minutes each and if you watch both of them then at the end you have the You'll you'll have the option to take a test. It's not an easy test. Anybody that's taken it will tell you It's 20 questions and once you pass that you have to get was it 75% or better? Is that right Tom to pass? correct 75% or better, then you'll receive a certificate So go do that look on Facebook and you'll be able to find it Also, if you I think if you search in videos, you'll be able to find it pretty easily as well Right now. I'm gonna go back. Thanks you guys for putting these prices on here super helpful But I'm still going through Facebook. We got a lot of questions here So Tom any idea what happens if you only use 50% of your PPP funds for payroll and 25% for allowed expenses and return the unused Does that get forgiven or how much gets for forgiven? some of it gets for all of it gets forgiven and There's a formula that you have to go through and it's a lot of math and quite honestly. I don't think they've actually They haven't specified in detail even how all of that is going to be interpreted, you know because We were talking yesterday Do you have to jam in that last? Some people are thinking that they're gonna have to do two paychecks on one Friday to get the maximum value out of that especially if they're ramping up from zero and I'm hoping that I'm gonna do that that they're gonna let you like a crew Do you use it with a cold crew accounting to do the math? We don't know I don't know I don't know if anybody knows for sure because there's a lot of smart people that are trying to take these general concepts that the actual regulations haven't been The people that are gonna be able to score that haven't figured out yet Marsha actually says that to Tom. She says with the current equations it cannot be fully refunded Which is also my understanding. You don't use if you don't have all of your people up and running by June 30th It won't be fully refunded, but they're still changing the guidelines is what she says. That's also my understanding So we're still in a wait and wait and see mode. Yeah, and I guess just to be you know completely Just got let you guys know where I am with it and and Liz will attest to this and I'm tend to be What's the term anal when it comes to stuff like this in terms of just really wanting to know and I Don't really care anymore I mean I care, but I don't care enough to spend every waking hour trying to figure it out because The story hasn't been written yet so I think it's a wiser use of my time and my sanity just to kind of Understand the general idea is if I use some of it the way that it's intended to be used I'm gonna have to pay some of it back and I probably won't know for sure what that is until the whole thing's over and Yeah, as long as you're paying people to do productive work you should really be in great shape I know and if you're paying people to stay at home Then I could see scenarios in which you might get yourself in trouble But I say training to Tom if you have them only doing training You could get yourself into a little bit of hot water. So you do have to be thinking about that Maybe yeah, you know certainly certainly You might wind up Getting a little bit. Yeah, you could we really don't Yeah, we don't know details. Yeah, I feel You know, you can fill a library with with books on stuff. I don't know and this is Second library over here So there's a small amount of stuff that we do know so We're trying to focus more on what we do know and taking advantage of that stuff And then protecting ourselves as much as possible from what we don't know So there's some great comments in here. Tyler has a Comment about what he's doing with some of his PPP money He got all of his team back from UI starting this week. So they were all on unemployment You got them all back and he's using their PPP to fund their pay He's paying their employees who stayed on board over the past month because he was still operating A salary of 20% Above the average weekly wage that they were getting and he reduced their hours to show them things He reduced wages for the employees who aren't working or who didn't stay working by 20% And he's paying them salary until they start working full-time again. That's interesting It's an interesting so Tyler I wish you would have posted that in the mastermind a group Today, I would have really loved to have talked to you about that. So I guess what we're gonna be talking about in the MMA tomorrow Thanks for posting Yeah, there's there's some stuff in there. I'd like to kind of dig at just a little bit That's an interesting and it reminded me of a strategy that we talked about but yesterday that was throw out since we're kind of all in the same area code how to Manage the PPP and deal with you know, the unemployment benefits We figured out that in a lot of states you can get partial unemployment and as long as they're as long as your your cleaning professionals Weekly pay is less than their maximum state benefit They would still get some additional funds from the state in terms of unemployment And if you get any money from the state for unemployment You're getting the full six hundred dollars from the federal government. So that's just another Strategy to get people to come back to work that would rather draw unemployment It's like well, here's the compromise or bring you back part-time But keep you below the mount that that would you know, not gonna work you so much it You'd still lose all of your unemployment benefit and then you'll still get your six hundred dollars That's kind of it's kind of like the best of all worlds until you get so busy that you you need them all the time. Yeah Let's see Marsha says talk to your account about your pee about the PPP. Yes, absolutely Those funds are going to have to be tracked very very carefully So I most people that I know are planning on putting it into a separate account so that they can have clear Trackable proof of where that money was spent and how it was spent especially because not everything's been written yet Right, so we want to make sure that we are doing the best that we can but absolutely talk to your account You're proud you should know about the PPP. There should be no question about what it is And if they don't look at another account And it's my understanding and I've seen some letters from some banks that are Pretty sobering Regarding the accountability of this PPP funds because it's my understanding that the banks that are making these loans on the back end of this they're the ones that are going to be accountable in terms of Determining getting all the paperwork together to determine how much of that loan is going to be forgiven it's going to be treated as a grant and Once they make that decision they're going to turn that paperwork into the federal government and if federal government doesn't agree with them Then the bank is the one that's going to be losing out So the banks are they're going to be wrong. They're going to be wrong in their favor. So they're going to be crossing their T's and dotting their eyes They use the term you know a really really arduous process to go through to get those you know those those Loan monies forgiven or turned into a grant. Oh Somebody just threw a really angry face out there. I don't know if that means they don't like what you're saying Really angry face just popped up. Sorry Shannon has a question Tom. She says she's a solo business Would I still be eligible for this loan even though I don't have employees? I just started my business last year I'm not sure she's talking about the idol or the PPP We've been talking about both of those right now. Do you have some information for her? this kind of falls into the category of I don't know if I There's a there's a larger body of Knowledge which you know, I've got an educated guess but but I can't can't guarantee But I would think that between idol and PPP you would be entitled to some I'd go ahead and I would fill all of that out and You know The only way to know the only the only the only way to know for sure is to ask and The application process is pretty darn easy, especially if you're new to business. It's gonna be even easier What's it gonna hurt give a shot? Let's see. We have a couple more things in here A lot of people are asking about the link for the class Tom is it? Do you know how to get a link to the I Did because I put it in my face my private Facebook group. I put the link if you go to modern cleaning calm It's right there above the fold and you've got you know, the first video the second video and they Test and it's it's all right there. Just watch the Part one watch that first part to watch that second and third part is take the test So Diana Right there. He put the link in there Modern cleaning calm. You're one of the people that asked about it. So hopefully you can see that Bridget is saying no not tomorrow. My staff meet till the end of the week pretty pleased Bridget, I don't think that's gonna happen But you know what Bridget really wrote us that wonderful testimonial calm. We might have to make some special deal for her I'm just saying maybe okay. Well You Liz is this this handles all those details. So we'll talk Bridget. We'll talk All right, Andrew says sorry missed what certification you are referring to same thing Andrew go to modern cleaning calm check out the Two different classes and get that certificate. Is this available in Canada? I miss last call. Sorry. Yes, Vic Oh, I know Vic. I think you might be talking about the PPP. Oh gosh We're getting lots of People don't like it's ending. I'm sorry you guys No, I don't this is a An American thing. Sorry. I don't know what your guys's programs are up in Canada Do you have any insight into that at all Tom? I know nothing I've read a little bit nothing there are some programs in Canada to assist small businesses But I have no details on But I bet we know people who do I mean if there's an interest we might be able to yeah Yeah, we can find out hit us up Vic if you need us to get that information One of the things that we like to do is have 10 Tom tell it like it is So you give us some information and we'll have him tell it like it is So Linda's price is price point is 49 95 Diana's $40 Heather is kind of leaning them along what I was looking at maybe a company fee for over a certain amount of people and 3999 each or over a 10 Employees maybe go a little bit lawyer lower That's my girl right there. You always think alike Leslie is saying 99 dollars and she feels really strongly. She said it twice and Shannon talks about. Oh, yeah, we already talked about that Um, how did we oh my thing is jumping. How am I going over the same step again? Thoughts on giving a large staff bonus at the end of the eight weeks If you have not met your payroll allowance, what do you guys think about that? What do you think Tom? I Uh, so her thought is what what if Um at the end of the eight weeks She hasn't spent all of the money that she bonuses her staff The problem is it goes for the number of people that you have employed not the amount of money that you spend Linda Almost caught me. Was that a trick question? I mean if it worked that way I'd put myself on the payroll and give myself a really big rate Yeah. Oh, Tyler's posting in the MMA group right now. I'm just now catching that. Good job, Tyler. Thank you Yeah, you're out of the doghouse now Um, rosemary is also saying don't do it till tomorrow night. She has two people coming in to watch it then But maybe a hundred Actually, I'll give you more. I'll I'll I'll say everybody else should pay more if you let it go one more day Um, Marsha's accountant says don't do it yourself Let them figure it out. Don't do anything sneaky. Don't try to abuse it. Yeah, so to be clear We're also saying the exact same thing. We've been saying that from day one Um, just remember that this is a program or there are multiple programs that are been put into effect to help us Nobody should be abusing these nobody should be doing anything sneaky tricky Do the best that you can you're all on here We can see that you're all trying to figure out how how to do the right thing. Yay We applaud and appreciate that and let's all continue to do that Let's see what do we got Do you know? Oh, yeah, Leslie, do you know if there's a way to log in to see your balance and the status of the loan? Yes, that's the number that tom posted up just a little bit Um, a clean business today. He posted a phone number. I don't know if you can post that again real quick. Tom might be easy Sure. You must be All right And that it is he's probably not kidding that number what you guys want to do as a reminder if you're on the call yesterday Call that number and ask them if you could please get Them to send you your portal information Now you might have to call a few times Uh, you might call the first time and they might tell you oh your loan is already being processed And so they might try to push you off or they might say Yes, we we have that information. You'll be getting an email in a few days or they might tell you I'm sorry. I'm not authorized to do that all of those answers Are answers that people have gotten on one two three four five calls and on the sixth call they got sent the link So if you want the link you calling at least as of of earlier today, I know someone that did it today and Got the correct answer after the fourth call It and it appears that unlike a lot of other call centers where there's a history of your activity Like most call centers if you call them five times Somebody's gonna eventually say well, you know, mr. Stewart. This is the fifth time you call today Are you sure that you know, you know, they would they would call you out on it? But it appears that these guys have no idea that that you called previously So every call is kind of like a new adventure and they think that well, this is the first time you've ever spoken to them Yeah, so you don't have to feel bad. You can just be nice. Okay. Thank you so much click dial again And they're all I mean, I haven't found anybody that hasn't really been awesome from from just trying to be friendly and trying to be helpful You know, some people that you really kind of get the impression that they don't really know much about You know, what's going on, but that might not be their fault, you know, it could be there's new to the game I'm sure they've hired a ton of people to help with this Yeah, I'm I can't imagine that they haven't Uh, so we have a question from Amelia tom. She says i'm the owner and I don't qualify for unemployment. Can I pay myself with the ppp loan? Uh, it's a question for your accountant I haven't I haven't heard either yeah This kind of falls under Into the area of my guess would be yeah, you could now if that would be Considered as something that would be forgivable or not? I don't know But again, I would check with my accountant on that before before going there because I I don't honestly know We have another question here. Oh another person suan goche Would like info information for canada as well tom. So we've got a couple of requests now for the canadian information Um, michelle can I get the link to that two-day training that we did? go to Facebook page modern The facebook page It's all on the website. I'm gonna throw this up real quick just If we can pull it up since we have a lot of people keep asking And michelle's asking for the certificate. So to get the certificate michelle You have to watch both trainings And then the certificate information is at the end. You have to take a test and then you get the certificate So, I mean, I do think this certificate has a lot more value than some certificates because it's not just a participation Certificate it is actually that you participated and actually paid attention and learned something Again, the test is not easy. If you don't take the two days of training. I promise you you won't pass the test so It does have um, some some real value to it Go ahead. I'm sorry. Can you see my screen? Yes, it's showing the modern cleaning.com the website you guys just go to modern cleaning.com and Here's the first video you want to watch is right over here on your left The second one says part two is on your right. Each one of these is right at 90 minutes And finally you click here to Take the test You know last for your email your first name last name your email You take the test you pass that you'll get an email with the certificate of completion attached Uh, let's see Heather says could you make a price for a business to use for multiple employees? I'm just putting together stuff for the staff while while they're while she's laid off or they're laid off They're happy to do it, but need to give them some time to watch the episodes and then take the test Deborah. Oh Deborah. Hey Debbie Um, she just said she's watching Uh steps she's called the sba number a few times and they don't give you an update on the status of your application call back You got to keep calling It worked and I got my okay. So heather Is one of the people that it worked for her and she got her money the very next day Uh, Martha you cannot get paid yourself on ppe unless you had a profit for last year's taxes Okay, that's information. I didn't have before So I haven't read that anywhere. So great. Good. I'm guessing maybe you got that from your account Not sure you're welcome ashley Yes, marcia's correct part of the value in the training is that the information is coming from Someone other than you as the manager or boss. Yes, that's probably true Did I actually catch up I was feeling pretty far behind that for a while You know, Liz we've gotten a lot of people Over the last, you know, a couple of weeks here asking for additional training more training Anybody, you know, what what do you guys what do you guys want? I mean we've got Yeah, we've got training A couple programs that we are launching here you guys within the next Week and two weeks. We have some stuff that we're doing We're trying not we don't want to make it seem like we're just Throwing it out there kind of trolling. We do have some stuff that we're doing But if you guys have anything interesting that you want to see let us know we know what we're doing Because it's what we're good at that's what we're doing. We're doing what we're good at and we're And mostly this is about tom truthfully tom has a lot of expertise In in this area this this environment this new environment that we're going into is Was almost created for tom How much how much research and development has gone into So much of the stuff that you have in janice to not just you Yeah We might we might have to get her on on one of these just to Another I mean some of you a lot of you know janice some of you know janice But if you haven't been in the industry a long time She used to be a lot more involved in in arcsy and I guess she She's spending more of her her recent years of kids and kind of Doing some other projects, but we've taken this as a as a real opportunity to To dig back in on the science of cleaning and to Take a lot of the work that that that we've done over the years and and and put it in a format I mean we've used it internally for for for a long time But to put it in a in a format that can be useful to to other cleaning businesses and cleaning professionals Yeah Yeah, absolutely Marcia is saying there's not enough training out there for residential and light commercial cleaners. We agree We we agree. There's not and there's that part of the problem is that there's so so much that needs to be turned into training and it's um It's kind of overwhelming you guys there is so much that people want to learn about and and hear about and and Need to know about and it all different levels of company, right? Everybody is looking for something different if you're new to the business spending business less than two years You really want to know about well this information is for older companies as well But you really want to know what kind of vacuum cleaner should I use? What kind of microfiber? What kind of? Products what's the names that people use so when somebody's been in business for 10 years? They're probably not talking a whole heck of a lot about that. So so many different training things out there That that training needs out there and so many people looking for training too I'm sorry. How would you clean wood floor and wood furniture and wood floors? So many different things up with you. That's the ground safe page Yeah, um, so that's some information some just how to clean type things, huh? Yeah A lot of the training that we've done over the years has been Focused more on the management side of the business But you know prior to that we you know Most of the material that we were developing was how to remove soil from a surface and dispose of it a responsible way We've you know written a couple of books about it We help put together other large training programs for for for the industry and we're kind of Working on taking the whole body of work over the years and in putting it together and something that that that we can share as a training program and We'll have something we'll have more details over the next couple of days But but we'll have something that we can can can put to work and get in your hands by End of next week if not sooner And this hasn't been our focus in the past. We have usually focused on the spring business owners together for a chunk of time spend a large chunk of time and really drill down on on On the work and go home with some stuff that is completely implemented We're still very much about that process But it's also exhausting. It takes a lot of energy a lot of time a lot of preparation It's a very expensive for us to put on and so we realize that there is Very strong ongoing need that we want to fill Um leslie says i'm putting together new practices. We'd love training on your new practices as well. Yeah, absolutely um, who was it That i see oh marcia marcia says i hope it's marcia and not marcia. Um, but um marcia Uh took the hct training i think she says the three-day training in las vegas this year and it was huge The hct house cleaning technician training. So happy to have had it was going to send all of our cleaners this year Uh, let's see audra says it's still so new and i'm guessing Oh tom, do you have your books handy marcia? I'm investing wants to know what the books are marcia training the consumers that are we are worth paying more money for yes, so sales sales is a big piece of the training marcia and training um sales is going to be different And the post covid world too. So really interested in digging into that a little bit go ahead tom with your This is this is one of them. We have another book that Primarily janice wrote a few years ago on chemical free house cleaning. Um, this is kind of the the handbook for the for the hct training and uh Janice myself, uh, i saw david keiser He was one of the off authors bruce vance of any guys you any of you have taken the class recently bruce is Doing most of the training on that and uh dear christian and uh sarah vance, uh bruce's wife all helped put this together several years ago Here is another book that we have been talking a lot about Um protecting the built environment by michael berry Uh, it's another really great book. I i've sent now four people have asked me How hard of a read it is and I sent them screenshots. So i'm just showing you That book is like the bible if you want to get into the science of cleaning the nerdy part of cleaning if if if That's that's what you're about then you you owe it to your so anybody who cleans professionally Especially if you're running a business. That's a good read And this book was $50. That's what my price says on here which um I I thought was a great price and I've used it for years. It's a great book. It's a great resource Asking about the the books i'm gonna I mean we still got a little bit of time I guess but I'm gonna flip over to um I think Sarah you missed foundations sign up girl foundations. Uh, what is it tom february or march? 2021 It's next year. I think next year. I think it's early march Yeah, I think I can't remember if it's ever we went back and forth. We had some some struggles with the dates But sarah, you need to be at the beach girl sign up Um, you know, you know people who know people who know how all that's working. You need Yeah, your buddies. No hit them up So we have some things that our general comes to go ahead tom. I'm sorry I'll just Today over here if you haven't subscribed subscribed. It's cleaning business day dot com But i'll send you this i'll share this link as well if you go to corona virus Ash downloads Here are a bunch of links to all the materials that we shared over the last uh How many weeks list how many weeks we've been doing this three tom? No less. We've been doing it for five um Five you lose You was Three i've said over four Tom was right five weeks somewhere Y'all are good company Do I I said it doesn't feel like if they're all good company Yeah, it goes time flies down to that. Here you go. We're right here. Here's the uh professional house clean technicians manual this is uh the the one that Is for the hct program is written for the hct program Protecting the built environment. This is the michael barry, but you can click on either one of these links And it'll take you right to a place where where you can buy those um There you go uh, so tom says i mean audra says Um, we know that some things are general when it comes to cleaning however Do you think every building needs a cleaning prescription so to speak so i'm guessing uh scope of work. Yeah, prescription scope of work Yeah, love it. Yeah, absolutely Uh, I like your terminology there. It's cute. Yeah uh Every every every home every place you clean should have a what they call a site specific scope of work That would identify the unique Needs of the people who use that space. We're the house clean space the people who live there We we touched upon that in the uh the covet 19 training But we'll be we'll be touching that in in more detail in the uh the program will be uh be talking about more next week But yeah, you want a site specific scope of work Tom, can you hold up it? Um hct manual again? I I know I have one here, but I can't see it I'm on it. Okay. Awesome. Somebody else asked about it. Um, tell me do you have anything to say about this? Suann goche again says would love to hear Would love to have hct training and certifications. Do you know of anything in canada? There's some online programs that that they're starting to to to be done. I don't know Typically Program real soon Tom We have a program real soon it's We don't want to tell because it's not all written out every single detail. He's not good at that. He likes everything It's it's a complicated answer. Okay. Um We're gonna have we're gonna have we're gonna have a program That we're gonna be sharing really really soon that's gonna give you the information that is a cleaning professional You're gonna want to have and there's gonna be a rigorous test associated with it and it's gonna be more easily access. I mean there's a lot of It's it's gonna, you know, it's gonna be good. I guess I'll just just leave it at that You know, it's gonna it's gonna be more easily accessed. It's gonna be more affordable It's uh, you'll have the knowledge. You don't have it forever, but you won't have to pay every year to to Be able to to say that you have it It's complicated, but uh, what we're doing is gonna gonna be good and it's gonna be coming real soon See, no, I'm not saying anything You're doing I I always let all the cats out of the bag. Okay. Leslie. I'm posting just for you protecting the built environments That was the name of it. Love my cat. Thank you. Everybody loves her. Her name's Olivia. She's a sweetie pie Um, Heather loves that terminology. I know Awesome. Um, we're amazing. Thank you, Kimberly A scope of work is taught in the hgt program david. Yes. Absolutely. Thank you Yes, can I go back and give a clear answer to the question you were asking me because I think people need A full explanation. Sure. That'd be great. Tom. Yeah the Certification program the formal certification program that goes with that that this book was was was originally written for Is it ministered through an organization called IICRC? It's a wonderful organization They do certification programs for carpet cleaning and fire restoration and water restoration and for a lot of industries like if you're doing Like fire restoration work or flood, you know restoration work Most of your most of your compensation for for doing that work comes through insurance companies Insurance companies won't even work with contractors unless they have IICRC certified technicians Who've had the training on how to dry a house out properly or you know, even carpet cleaning if you Look at the warranty associated with your wall-to-wall carpet. It says if you don't have it professionally cleaned by an IICRC certified carpet cleaning technician then Your warranty is is possibly void David Kaiser myself And a handful of other people got together maybe a dozen years ago and we're approaching organizations to put together a certification program and IICRC Was was willing to support us and help us do that It was great and it's been been really good for the industry But the class typically are traditionally has always been a face-to-face two-day class And with a with an additional fee associated with taking a an exam and those monies go to to IICRC and then after the fact every year in order to formally Keep your call and say that your IICRC certified technician You have to renew your membership fee with with IICRC There's a lot of fees associated with it that if you do work with insurance companies and or if you're in the restoration business Really has value I've gotten a lot of feedback from a lot of people over the years being involved and supporting and Even before Liz and I got together and doing cleaning business builders The genesis of that was a company called Institute for Service Excellence and we started that company for one reason and one reason only and that was To administer the HCT training and A lot of times people were frustrated by having to pay the extra fees associated with the test or they're frustrated by having to keep Their their their membership fees for every technician it takes that They have to pay a fee every year in order to keep that certification Current and then if as a company if you want to say that you have Certified technicians you have to pay an additional fee as a company just to say that so You know we're putting together a program that's going to help people have the knowledge they need to to be professional house cleaners without all the administrative overhead of I don't know some I've heard people refer to it as just attacks um So that's what we're doing and and uh, we're going to have that out real soon Does that make sense? Yeah, I wasn't paying attention. I'm sorry Tom. Come on Kidding. Yeah, no, you did a really good job of explaining it Tom. So it is a it is a harder answer because there Are our different levels different price points different trainings different people how it works the the different Certification certificates, you know There's a ton of stuff going into this decision too And the in the IIC RC training is is is awesome, you know Bruce is a dear friend of mine. He does most of that training now. He's awesome David is is is uh kaiser's on this call. I saw him earlier. He's certified to do that training It's an awesome program, but it might not be for everybody. It might not be something that everybody wants to Uh, you know take on all the additional costs associated with IIC RC membership So we're going to be offering you an alternative Okay, so Tom, I'm seeing that protecting the built environment Is $774 right now on amazon. It's a really good book Okay, so I was expecting it would be a little bit more since I had it for maybe a decade or so I have like a half a dozen of those laying around the room. I might have to sell a few of them That's so funny Yeah, that's crazy. Who know I told him to check. Oh, it's sold out. Is it sold out on thrift books? You know why? This is like electrostatic sprayers. I put people are buying this because of of just don't figure out how to deal with the coronavirus Of maybe I wouldn't be surprised actually I would not be surprised So maybe what we'll do Tom is We'll give away one of your copies of protecting the built environment to the first person who signs up for our class for our new class That we haven't done Wait a minute. If this were like seven hundred and seventy No, you're gonna get it. Talk about it. It's sold out. It's Irreplaceable at this point. So a leslie looked on no, I guess it's 774 on amazon It's sold out on thrift books Yeah Wow must be Alrighty, so tom we did get started really late today not my fault I totally kept telling him we gotta go we gotta go But now we're really running late today. It's 313. Hey dusty. Good to see you back again. I love your name um So we probably should get out of here everybody keep your eye out for the ppp money Probably not gonna see it until Tuesday Say it again Tom Dogs are coming for me I heard the words earlier. Thank you for joining us. Uh, if you haven't taken the uh, COVID-19 Class and and and and test please do that now Seriously, no kidding. The window is closing fast you guys get on there and and take that that train Could you make a digital copy for per purchase if that's people? Oh, she's talking about protecting the built environment. I don't think that's legal. No No, that would be appropriate, but um, we could sit and read it together It's not that interesting you guys. Well, actually that's not true. It actually is that interesting I really could almost sit and read it but It is a really good book. Well, thank you guys. We'll be here tomorrow at uh, five o'clock eastern you guys be safe We'll see you tomorrow. I will be I will be too. All right