 next basic principle which we are going to discuss for store operations is safety a very important point which is in the perspective of store operations in terms of basic rules that is the perspective of safety and in six basic principles it qualifies on the number 4 point so what you have to do you have to ensure a safe environment for customers you have to ensure safe environment for staff you have to ensure the safety, security of the products so in all the perspectives the safety of the products the safety of the customers the safety of the staff of the people in every perspective the safety principle follows so in safety we have three types of perspective but you have to ensure if we talk about product safety first security, health and safety we talk about fire safety so product safety, health safety and then the fire safety we have these three perspectives in general if we talk about food safety fire safety and health and safety first I will quickly tell you what food safety is so it will help you in understanding we have an example you must have heard the concept of HACCP you must have heard the concept of HACCP when we talk about product food safety when we talk about food standards HACCP is the Hazard Analysis and Critical Control Points this is the first thing we have to do what is food safety you have to identify the Hazard retailer that there is no product Hazards and you have to reduce it so you have to identify the Hazards then you have to take appropriate measures then you have to maintain check that it is not repeated again and on the fourth you have to keep records of every single thing now food safety basically these are four basic points of HACCP in general if we talk about product for cutting the equipment used to cut the fish to cut the meat that knife is used is that equipment properly clean are the principles of hygiene followed if it is so that means you are following the rules of food safety and if it is not so actually you are not following the rules of food safety so the basic principle of score is to ensure that the protocol of food safety is fulfilled then after this we come to health and safety in the store the store manager floor manager department manager everyone is responsible for everybody is held in the store the key management people are responsible for everything in health and safety so what they have to do they have to prevent the stumbling blocks in the aisles the road should not be closed if the luggage is lying on the road the customer can come the customer can get hurt the employee can be injured anything can happen so you have to take care of this as a retailer on the other number you have to set up rules in case of threats for example crisis management if you know that in a store in a place like this where there is a flood there is a bomb there is a panic situation where there is a crisis management so retailer have to set up the rules in case of threats in case of emergencies then what they have to do they have to maintain clean and undamaged shells this again they have to insure what they have to insure also the equipment used it is safe to use these products it is safe to use the equipment no problem with that the products are safe the equipment is safe they have to provide appropriate and safe clothes for the staff the uniform staff is given it is safe it is properly appropriate and there is no problem with that if all these tasks are done so then you are insuring as a team manager safety of your staff of your customers and of your products last we have the point of safety that is the fire safety very important point you often observe when we go to a store on emergency exit if we see such a situation so this is a very dangerous situation that where emergency gate is outside someone has blocked it from some stock that is the dangerous situation and this happens when you know you are not following the basic principles so in case of fire safety strictly observe local regulations for example in your store fire extinguishers you should have equipment so basic regulations you have to fulfill then you have to insure free access to emergency exit which I was talking about that you don't have to block that area emergency signage place emergency signage areas you don't have to block clearly you have to show that what is the plan of my emergency exit in case if something happens team is trained staff is trained people know where to move the customer in case of emergency then you have to promote the awareness of fire safety in the store people you have to properly aware what will happen in case of fire and on this what we will do normally fire safety drills are done training is done in retail stores so that we can execute it properly in case of if something happens then you have to regularly check the operations of fire equipment in the store your fire extinguishers or any other property which can help you to extinguish fire their testing is with the passage of time you have to do it to ensure that whenever if something happens they are in the proper condition proper working condition and then you have to train the staff so that they can use that equipment you have to give the staff to deal with emergency situation so we have safety that point which is food health or fire safety in the perspective of fire safety in the perspective of fire safety basic principles of store operations one of the key components is if a retailer fulfills safety principles it complies it so for sure it is creating a healthy culture creating a healthy environment for the staff for the customers and for the products for them