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Published on Mar 27, 2012
Carpe Diem in this opportunity to learn from IBM experts Larry Bowden and Gary Dolsen as they reflect back on IBM's journey through the development and success factors of engaging customers with an Exceptional Web Experience and how you too can maximize your customer relationships and ROI through IBM's simplified, solutions driven software. You will also hear from Michel Min, Head of Strategic Communication and eMarketing from Omron Corporation and how they were able to integrate their systems with IBM's Customer Experience Suite to meet their needs. Thank you for reviewing this IBM YouTube presentation. As you consider solutions for your business, we recommend that you review this additional information specifically related to this material. For more information on how Social software delivers true business value, click here: http://goo.gl/7WXEj