 Hey folks Mariana and Sumantro Great to see you both And it looks like it is 9 30 so let us begin I'm Marine Ordon. I am Fedora's community action and impact Coordinator and I will pass it over to Sumantra introducing self. Okay. I'm Sumantro I work for the QA team and I am a colleague for the Japan with Mariana. Hello everyone and welcome to our session. My name is Mariana And I am a Fedora contributor Awesome. All right. I'm gonna work on getting my slides up right now. Let's see what we got here. Give me one moment. All right Can folks see that? There we go All right, welcome to our session on the community outreach revamp objective. So first off, I'm just gonna give folks a little bit of history on how this objective and revamp came to be. So what is the Fedora Ambassador Program? It is a 15 year plus program within the Fedora community to provide outreach outside and within our community doing various events, activities Yes I started the ambassadors love to all the ambassadors everywhere. We love to see that so over over the years The ambassador program grew more people came to it and the Fedora project in general grew so as time went on things changed and The program wasn't really focused on sustainability. So things kind of went this way or that different directions and It wasn't seeing quite as much success as it was in activity. So meanwhile The other question is what are what is the join sig advocates and calm ops came, right? So Join sig is something that kind of came off of The ambassadors as really just a low barrier to entry group to invite and welcome newcomers So just setting them up with Hey, here's your Fedora account and hey pointing them in the right direction to get started advocates with something that came along to to Lower the barrier entry to get resources to run events. So it was for folks who Didn't want to necessarily do the full ambassador program, but still wanted to be able to run events in their local areas Com ops team is something that existed from a couple of f-cakes ago And that was originally ideated ideated as a community operations team that focused on metrics and communication Between the different teams that are now known to be under the mind share committee so There's a lot of different names and a lot of different teams and backgrounds and And little bits that this team does and that team does or doesn't right? Okay, so how did we get to the revamp? Well I came into this position. I remember the first thing Matthew and Ben said to me said Probably I don't want to do anything with ambassadors for a little bit So anyway, it was a couple months in and I think there was some activity I'm one of the ambassador tickets. It might have been a mind share A conversation about Matthew says we didn't Want to throw you right into the fire, right? So Uh, there was a conversation. It came back up And meanwhile in my in my work with the open source program office We were reading about change management And we looked at uh, the fordore ambassador program and said We kind of used it as a case study said, hey, what could be changed here To to meet this program of success again So armed with those kind of evaluations that mean a few other folks from ospo or ospo book club did I decided to write a proposal for a revamp and I sat down hacked it for two days came up with a bunch of pages of stuff and and then put it out there and we went through Multiple rounds of feedback and then I'm just going to Leave it to mariana from here Thanks marie so revamp initiative started back in july 2020 marie presented the initial proposal on a on a ticket on the mind share repo Uh where she presented the entire idea the background of that the program story and was Uh inviting people to leave this initiative And this is where Samantha and myself joined and we formed our small team of free people Once our team was formed We started planning what our next steps were going to be in the next month And this is where we came out with a trailer board where we added tasks and Action items and timelines for these action items hoping that we will have to Work with the broader community in order to fulfill these tasks Uh a few months later we realized that this board didn't attract many contributors So we retired it it's there for documentation purposes, but we don't use it anymore Instead we have a hack and defile a public have a community file where we keep notes On our weekly meetings and where we keep everything About what we've done so far and what our plans are for the next months and weeks So once we had everything in place in terms of documentation, we started launching the Uh the revamp process and presented it to the community Uh initially we had to kick off meetings to video meetings with community members We participated on a council's video meeting where we presented Uh the revamp this video meeting the council meeting is on youtube So you can have a look at that And we also had an MA meeting and asked me anything meeting where we Answered two community questions, but also came out with a list of questions That we thought might be of interest for the community To know in certain topics Our very first project within the revamp I like to call them projects Was the ambassadors cleanup We we all know that the borough project has so many ambassadors but many of them have been quite Inactive over the years and it's this is uh completely normal So we run a script in november to check who has been inactive through their FAST account In the past six months so from november and going back six months And we identified those people we reached out to them let them know about the revamp And uh we asked them if they want to come back and if they didn't come back they would be Awarded the emeritus status. Of course everyone is welcome to come back anytime Uh the next thing that we worked on was the community outreach revamp This was one of the most interesting uh things that we have worked so far And i'm very happy that we did work on that because The results that we had were very interested about the future of the entire fedora community So what we need was create a survey for the community members not necessarily ambassadors, but everyone who has contributed at any Way to the fedora community. We asked them how they participate in the community have the organized events How they do outreach locally in their local communities And we asked for their suggestions on what they think that we can do better on this And one of the most interesting outcomes was that we found out that people love so organizing This means that there is a lot more fedora activity out there that we're not aware of Because people do organize events and they do not let the entire International community on what they work and on or what they do Uh you can find the full list of uh the the results and after we analyze them on the Uh community blog. I can share later on a link with the blog post where we presented that Um with the entire rest of the community Uh in those lines together with the outreach Survey we also did some mindshare teams interviews where we asked uh people in the mindshare community to tell us a little bit more on their involvement with the the various outreach teams Besides being a community project The revamp we are now officially a council We have the status of our objective starting from month from February 2021 And we hope to have this objective Finished in the upcoming months. Hopefully in 2021 Our current project within the revamp is the role of handbooks. This is a work in progress project I'm very excited about it same as the Outreach survey because together with the documentation that we have now the outreach the role handbooks will serve as an onboarding for the new contributors in order to help them Understand better what they can do within the community and what they can do within a certain outreach team And how they can interact and collaborate with our other Teams once they're there We are drafting those role handbooks if you're interested in writing or even reviewing the the text that we've created so far Or even translated that in the future. You're more than welcome to join us Another thing is the community engagement Survey questions. We have to embark for the council. They're creating The council is creating a list of questions for an annual survey and we are helping draft those questions with the experience that we have from the Outreach the community outreach survey that the the experience we have from the results once we heard that what the community is interested at I'm happy that we Have the chance to to join deaf conf CZ in february again, this is A reported talk and you can find it on youtube And also you are all invited to join us at the community central in june Community central is the series of video interviews sponsored by red hat and will also be in youtube I think it's going to be a live session So if you have a chance to join us, I'm not sure about the time or the date But uh, we'll have plenty of time to let you know When to when to join us Our next sub project is at rt martin We have some really exciting news. We are going to have an outreach heat intern for the upcoming Major august and the project's title is develop and design assets for the fedora community outreach revamp So we basically have a design intern and we are super excited about it. So Based on the different places. We've received feedback and just looking Having conversations with mindshare committee and various other groups. We've kind of tried to figure out like What we want the intern to be working on so First of all, we want updated logos with the new fedora logo and the proper formats We want to create some infographics for the different team structures within mindshare Just so that folks can get a better understanding of like what those are and how they relate to each other um We want to make an outreach focus sticker sheet something that Ambassadors can be really proud to hand out and also to use and just outreach in general something that keeps coming up is cheat cubes and People want revised updated versions of the cheat cubes. So we want to create some modern designs of those Um, kind of updating what used to exist, but then also kind of making something fun too We've been making something a little bit artsy earth related to badges and maybe one on how to join fedora um We also are working at currently working on and want to continue improving with the intern How to join fedora printable handouts. So this is along the lines of Empowering folks to organize on their own and and have the resources and and materials they might need and then We also want to create a piece of team swag. So we're not sure what that's going to be yet we probably have to talk to the stakeholders the people who are really interested but um, we want some to to make something that will kind of Gives a team feeling right so something that helps us Relate to the identity of ambassadors and outreach and community operations so that's the story for the internship And i'm so excited. Uh, we've had a ton of super talented folks come to apply for it already and we can thank those intern applicants for the work adventure maps That we're using today at the at um the release party. Okay. I will hand it over to samanchor So there are a couple of things we Finally would like to touch base on as a part of the revamp The as as murry pointed out primarily there was a lack of sustainable growth We were not able to scale out ambassadors program as we wanted to so the one key factor to keep keep in mind When we designed this revamp was the sustainability And we realized after a lot of surveys and talking with different temporary task force members that we needed needed to create a a bunch of role handbooks which Mariana described in multiple as many languages as possible and we figured out 10 languages that we'd like to do it as a part of Making sure this is accessible to everybody and making sure that everybody wants to They can sustain it. They can move it on to the next Person that there is to make sure they understand and align with the role and the identity of that particular outreach team Next to be to kind of put in perspective. We wanted to have this Empowering strategy for individual contributors. So we figured out a lot of people would want to go ahead and Like do their own events? Contribute to the project help with outreach, but we wanted to Make them understand it it is easy for them to contribute and you know Like a lot of other federal contributors would think that it's it's mostly about coding Which it is not there are a lot of ways you can contribute to and one of the effort that murry You know figured out was to have something called zine which would basically talk about You know the ways that a non technical contributor would also be able to contribute to the project It is highlight a lot of other contributors who have already contributed to a project and we want to make sure that these Um Contributor recruitment handouts would reach out to Respective outreach teams when they're going out for events and so on so forth Right. So that that builds that sense of identity that builds that sense of Empowering individuals about how you can contribute to various things and various outreach Another important thing which is How we want to wrap it up as a long term strategy because We are currently a counseling objective and we would probably be there for 12 to 18 months But the whole idea is to make sure that we have these Utilize this 12 to 18 months and make sure that this thing is taken Way ahead of its time the way we want to do it as we want to have very regular surveys um by making sure the comop steam the Mindshare team they are participators the Community gets awareness about what's happening in the entire federal ecosystem. It's not just about events. It's not just about Um Contribution happiness. It's all about it's also about small changes that come like the new logo that came up So the the community should be aware of what's happening and we we want to make sure we get there Taking baby steps towards that and we want to make sure there's a long-term strategy as we build this So we don't have to fall back upon You know fall back upon and say hey this this did not work out great for us What to do next so making sure that that we take As a onboarding process as a part of the onboarding process and we move it ahead with time So with with these couple of things in mind, we would like to You know go ahead with our revamp program if anyone is willing to you know Work with us. There's a temporary task force team Me mariana and marie would help you With all the ways we can to enable you to contribute to this revamp initiative Other than that you can read about us on community blog. We usually release one You know post every month, which kind of highlights what we have done and where we are heading So currently we are heading towards in a making share of design in turn works on those the things that marie talked about before and The role handbook the wording of the whole handbooks and designing that entire structure So we are in the process of doing that as we move ahead the process for gaining regaining the Emirates ambassador process and making sure they come back to the program Already a lot of people have started started reaching out to us as they want to get back to the Ambassadors program and soon there would be a Formalized process how they can get back to us. So these are the kind of fun things which would be We would be doing in the coming days you can read about them And that's all that's If you have any questions post them Feel free to ask any questions Maybe I have a question for the attendees. Was this the first time you heard about the revamp? Um Alberto just smiles We know you've heard of it Oh, edward has A question for us What revamp herald the revamp. We're just talking about today Okay, fedora groups so meaning probably irc or something Very fun Yeah, I think edward has a question for us, but he's typing Okay, as part of the marketing team There are tasks that some ambassadors can take and work in the marketing team to help revive the team So, yes, we actually are thinking about marketing as we do the revamp and um I wouldn't I would say that I think the marketing team deserves its own special attention to an extent But some of the things that we're incorporating into the processes For the various outreach teams will include marketing efforts That help I do think that marketing team on its own could use a revamp, but we can only do so many at once Ha ha And we we're kicking out. There's another awesome. Yes. So marketing is definitely part of what they think about Any other questions? Well, thanks everybody for coming to our presentation. We are excited to continue this work and um It's something we've found is just it's like uh, what's the turtle wins the race or whatever It's slow, but steady and we've found that um When we ask folks to jump in and help us they are more than willing and excited to get involved So, uh, maybe we'll think of you next and invite you into to work on a project for with us and um We're going to continue steady on See you want to drop Oh, did you want to say something you unmuted? Okay, well, right. Thanks to everybody for for coming and I believe the next session Is a cpe weekly report live. So I will see everybody over there in a couple minutes Thanks again