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Rebekah Harvey - HP Discover 2013 - theCUBE - #HPDiscover

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Published on Jun 13, 2013

Rebekah Harvey, HP ExpertOne, at HP Discover 2013, with John Furrier and Dave Vellante

Rebekah Harvey, Director of Worldwide Product Management, HP ExpertOne, discussed the company's education, training and certification offerings with theCUBE co-hosts Dave Vellante and John Furrier, live at HP Discover 2013 in Las Vegas.



"HP ExpertOne is designed for IT professionals wherever they are in their career," Harvey said. Structured as a pyramid, there is a registration level, where people who are just starting in their IT careers learn about HP's products and solutions, then there is a mid level of training, where HP's training partners also contribute. "On top is our certifications portfolio" and HP offers about 150 certifications.

"Our program is focused around the job roles," she explained. For professionals architecting a solution, "it's about converged infrastructure," creating converged solutions. One big challenge is the generalist role, because there are siloed skill sets that have been developed. Companies are "looking for generalists to put all things together," that is why cross training is gaining ground. Harvey mentioned "some of the really innovative things our customers are doing around cross-training [are] job sharing, job role changes," and having their employees spend a week in different departments to better understand the demands of that unit.

With HP's educational consulting, companies "want to look at their unique requirements and the certifications that will best map what they need." The level of technical detail "depends on the level of the individual who comes into the program," Harvey explained. "If you move up that stack, there are deep technical issues." The top level, MSE, is very solutions-oriented and focuses on Big Data, cloud, security, networking, and storage.

When creating a certification, "we start with competency models, we bring customers and partners in, see what skills are needed in a certain area," and then develop the course, Harvey explained. Courses typically take 3 to 5 days and are hands on, with very high-level, participants who "figure out how to architect and integrate solutions."



Commenting on the business of HP Press, Harvey said they offer both print and ebooks and "we have huge communities (eLance, LinkedIn), where people share knowledge, best practices, put the problems out there," and are really contributing.

One of the things that was interesting regarding online communities, Harvey said, is that the moderator is gone. "The whole arena is gone, people can go out and say anything, and you have to take everything with a grain of salt."

Cloud computing beyond Hype is one of HP's best selling ebooks, but some of the exam guides, "the old school stuff," are also quite popular. People can't take time off to do training, so IT professionals do self study.

Asked to identify the top 3 skills relevant today, Harvey said "IT professionals need to take a more business oriented approach, understand what their businesses want from IT and figure out how to deliver that." At the master level, they need to know how to design the solutions that will work for businesses and have that conversation with decision makers.

The data scientist is a "job role that is becoming critical very quickly," Harvey said, adding that data science will be the big trend for the next year.

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