 In this video, we'll show you where you can find and how to do a typical search, as well as how to modify a typical search by adding a new search criterion. A typical search is a predefined search that we've set up for you, so you can see what other users typically search for. Whether you are looking for one piece of data or a list of information, the process is the same. To start a new search, click on the Find button in the top menu. You are now on the Find screen. You can create a new search by clicking on any of the categories that you want to focus on, or you can use one of our many predefined typical searches. Each category here has its own set of typical searches. Each one of these searches contain preset search criteria that you can use to find the information you need. In this video, we will use the typical search called My Overdue Follow-ups. You are now on the Find follow-up screen. This is where you can search for the data related to activities. The first two search criteria that help you to find all overdue activities are already set for you, so you don't have to change them. These search criteria are set to find all activities before today that are not yet completed. The third search criterion will determine which type of activities you want to search for. To add the activity types, click where it says Select Items, and a drop-down menu will appear showing you all activity types you can choose from. Select the activity type you wish to find. For our example, we'll select Meeting Internal, meaning External and Phone Out. The fourth and last search criterion is set to find all activities registered by the current user. Unless you want to see the overdue activities of other people as well, you don't have to change this search criterion. If you want, you can add additional search criteria by clicking the Add button on the left-hand side. To select the field you want to use as a search criterion, click on a category in the drop-down menu that appears, and choose the field you want to use as a search criterion. To remove a search criterion, click the Delete button behind the search criterion line like this. All search criteria are now set. Simply click Find to generate the search results. Now we're in the Results tab. Here you'll see a list of all your overdue activities. At the top, you have an option to go back to the criteria tab, or you can click back at the bottom of the Find follow-up screen. By clicking on the Task button at the bottom left of your screen, you will get to the menu that offers further actions, such as send the mailing and create activities, manage the information in your selection, print or export your data, or delete the information in your selection from your database. We have now shown you how you can find and do a typical search, as well as how to modify a typical search by adding a new search criterion. Thank you for watching. For more information on how to improve your productivity with Super Office CRM, please visit our community website.