 One of the things that I really have grown to appreciate is how big of an effect little things can have. So let's talk about the situation crafting. I think we spend way too much time in our work, in school, in our social lives, in our just day-to-day encounters, trying to sort people, right, figure out who's the best match, who will be the best person for my work or at school or even a relationship partner. And we spend way too little time thinking about how can I craft the situation to bring out the best in people. We're often trying to read people when we have this kind of power to rewrite situations in ways that will make us feel connected even across vast lines of difference.