 a very good entrepreneurship Tuesday morning to you. You are watching Why in the Morning, and it is Entrepreneurship Tuesday. I hope you did catch that interview with one very more, and Timothy, I'll watch and we'll sing somebody. Why, making art with grass. Imagine, but it's good stuff, and he's being able to provide for his family. So, I guess it's a good thing. Make sure you let us know what you're doing to put food on the table. You can slide into our DM, or you can talk to us on social media at Y254 channel. The hashtag is Why in the Morning on Twitter, and on Facebook at Y254, on Instagram at Y254 underscore channel. Hey, okay, Kaleka dash Kachini. You know, now I've understood we have to specify Y254 dash Yachini channel, yes. And then, if you miss any of the valuable insight of it, here you can find us on YouTube at Y254 channel. So, make sure you do catch up with us. Now, with me in studio, for this next interview, we have somebody from the tours and travel industry, and you know if you want to get away this particular season, I know you didn't want to say it was January, what you had to say on Christmas, that you guys went on holidays, you guys went away. I don't know how you spent your Christmas or your festive season. However, it's not over. Valentine's Day is coming up next. Easter is also coming up next. So, after January, what's next? Yes, it means today I have experienced Bogumu Safaris here, and we have a CEO over here. So, I'll allow him to introduce himself because I'm a guest, Anna. All right? My name is Cilasi, I'm Freddie, founder of Experience Bogumu. I'm actually, you know, the CEO. The CEO is one, Mr. Benjamin Meina. Ah! Yeah, I'm the founder and the team leader. I'm also the operations manager. Operations manager. Great! So, when you guys were decided to start Experience Bogumu, you said it started as a team building. Ah, yes. Let me go way back to campus. And back in campus, I was more of a politics guy. Oh. Yeah, I did a lot of politics in campus and I remember I was vying for the secretary general seat. And one of the weapon I used to win the hearts and minds of people through organizing team buildings and weekend, you know, safaris. And retreats. Yeah, retreats. We did a lot of camping in Nanyuki. And those are some of the tiktoks we were using to win the compact majority back at campus. And then, yeah, we started from there and we grew until today. You've been able to, at least, how long have you guys been in operation, by the way? We've been in operation for the past five years now. We've been on and off because of school. We had to first clear with school. Then once we finished the campus, that's when now we took over the business seriously. Okay, so you specialize in booking and organizing packages for travel for people? Yes, we do team buildings. We do safaris. We do road trips. We have weekend getaways. We have special dates like the special holidays. We do road trips. Then we have honeymoon. We do honeymoon. We do couples team building. Couples team building. Yes, couples team building. Couples retreat and couples adventure. Our couples team building packages are accompanied with a professional marriage therapy. Through our team building structure, we are able to identify factors affecting marriage. And we, as a team building company, we are able to give the microphone. We are able to give the therapist an idea of what is affecting the couples that we are having at a specific couples team building setup. Oh, so it's not just about going away. It's also about fixing, mending things, learning new things. It's not all about going away. First and foremost, why team building? We ventured into the team building business because we wanted to improve the corporate world. And based on our research that we did, we found out that the corporate world are affected by something called the five dysfunctions of a team. Maybe I just ask you a question. You've worked here for quite some time. And these are factors that you might have experienced. One, trust issues. Do you experience trust issues? I definitely. We have artificial harmony, fear of conflict, that is. Because I'm your friend, I'm afraid of telling you something in black and white. We have commitment levels, accountability levels, and inattention to results. So those are the five factors that made us venture into the team building industry to help companies grow, to help them grow from a staff point of view. Because if a staff is not motivated, if a staff doesn't know what is affecting him or her, then at the end of the day, the results of a company will be poor. Yes. So also these other factors come into play when it comes to the performance even of a company. So it's important. It's not just living and going. All right, interesting. So how is it that you get good deals? You know, when you're approaching different clients, because there are a lot of players and stakeholders in between when it comes to tours and travels. They are the hoteliers. There's the people who will do the fairing of people that transport, therefore, who will do other things and locations. How is it that you come about the best deals? What procedures? How do you pitch when you go to our hotel, for example? First and foremost, the best deal comes with the best team. And the best team need to do their research effectively. And after doing research, we get to identify a unique place that we like to sell. We send our team there for a pre-visit. Or Rake. Yeah, for Rake to get to interact with the different personalities that you're going to engage with in the main event. We get to understand the destination with all its amenities. And then from there, it's just a matter of packaging, the destination. Be creative, come up with something unique, and boom. Okay, so interesting. What are the advantages of me traveling in a package vis-à-vis me just booking my own things myself? The advantage of you traveling with me is I know those places compared to if you will have gone and just go to Google and start trying to locate places, trying to look at an all-inclusive kind of budget. With my package, I make sure you don't go back to your pocket. So I try to be as cheap as possible and give you as much as I can in terms of escation, in terms of the best hotel, in terms of transport, I'll give you the best ride, something that you'll be proud of riding in. And I try as much as possible to make sure my excursions are extensive. So you found out like in a day scenario, I can give you four to five excursions into different places within the given geographical position of the package that I'm giving you, yes. So how do you build trust? Okay, for you to tell me that you've been there and I can trust you and your package is all-inclusive, because you've had a lot of people who say, oh, they did, they were told this would be there, it's not there. So how do you build trust amongst your clientele? I would approach your question from two ways. We have the customer-centric kind of trust and we have me and my team. I first need to trust my team before I can trust myself to a client. I need to make sure this package meets the given specification that it deserves to be sold to a client. I've mentioned that we do a RECA. First, I'll make sure I trust my team. We're going to have Indo conversation about a given package. Then we go out there, meet the given resources that you're going to use, that is transport, food, accommodation. We're talking about the discussions. We have to go right at the places that you'll be visiting to make sure we create a rapport with the different management that you're going to engage. Now, once I trust them, once I believe in them, I'll be able now to trust my package. Now, with my package, the knowledge I'll be having about my package is how I'll be able to approach you and win you over, yes. Interesting, so how do you deal with Fasi? With Fasi, I don't know whether that's the word, with Fasi clientele, because when it comes to tours and travels, people have their own, what can I say, ideas of what they call fun and what they would like to enjoy. How do you deal with a Fasi client? It's based on explaining a package to a client. Fine, you have done all that, but you still have a lot of Fasi people. Far from that, we do provide questionnaires. We give you a package and we give you a questionnaire. That questionnaire will enable us to get your opinion over Fasi or rather a fun kind of adventure with us. And then from there, we're able to add a few nitty-gritties based on your description in our questionnaires. Okay, interesting. In the era in which we can do this online, we can book sites and all that. What is, we can use booking sites and all that. What is your niche? And there are so many travel companies offering packages even here in Bornfire. We have a couple, but it comes to competition. How do you sustain yourself in a very, very saturated industry? I think factors that are making me unique from my competitors is, one, as I mentioned earlier, I try as much as I can to make my packages and all inclusive so that you don't end up going back to your pockets. Two, I like creating an environment whereby we feel each and everyone are equal. And I say, if you want to create an environment and if you want to have a child, I want that big in life. So we try as much as we can to make sure the environment that we provide in a package is the best environment. If you want to create an environment where you have skin and you want to create an environment, you need to have a neutral environment. Three, I work with my clients. Any package that I do organize, maybe in September or January, so that if you have a burning question, if you feel something has not been executed as it needs to, I'm there to answer all questions. If you feel what I've provided in the itinerary is not practical where we are at the moment, I'm there to answer questions. So I work with my clients whenever, I mean anywhere we're going for a given package. OK, interesting. So what are some of the obstacles or roadblocks you can say exist in this particular line of work? OK, when you talk of roadblocks, sometimes the client are not good when it comes to health. You sell a package to a client, a client fully understands who the package entails. The client, the health, but he or she doesn't want to tell you because she really wants to experience the package with you. So some of the challenges we experience are when a partner to mend a safari, day one, day two, client ananza kukwam gondua. So you have to make sure you've attended to that client, taken the client to the nearest hospital. And safari, it gets a bit tricky, but with the team that I have around, we're able to make sure everything in end of the story. OK, interesting. That's just that's the only obstacle you can. Of course, obstacles is equal, but that is one of the obstacles I've experienced so far. And then sometimes when a partner, you discuss with a resource or rather, you've outsourced a given service, you agree on a prize. Then in Africa time, when I come back here, so these are some of the obstacles we face. So what do you do after you have already promised people have already paid? No, you just settle with facts. We've agreed on a given criteria. Let's follow that criteria so that next time I come back to you, you'll be able to get a reward. If you don't get a reward, because the numbers are big and you want to get a large, you're not looking at the future. So some of these factors to manage cuisine handle in a very professional way. And yeah. OK, let's talk about the good things now. Can you tell me about the locations that your best travel locations that you've done so far under experience Mugumo Safari? My best travel location so far, Zanzibar. Zanzibar has been so good to me. I did two records in Zanzibar. I did Eastern Zanzibar, Western Zanzibar, Northern Zanzibar, that is Nungui. And I did Southern Zanzibar up to Paje. Eastern side, I did the entire Forothani. And then it was just perfect from the record. I got to experience a lot that I can give to my clients. And so far, Zanzibar has been my best. Then we have this package I call the Mount Kilimanjaro Circuit Road Trip Tour. It's the one I'm doing for Valentine. It revolves around circumnavigating Mount Kilimanjaro. Circumnavigation. The last time I heard that word, goodness. It revolves around circumnavigating Mount Kilimanjaro using two borders. So I'm giving you an opportunity as a client to experience two borders. That is the Loitoktok border and the Namanga border. And within the circuit, we have a lot of attractive sites. We're talking of Marangu Waterfall. We're talking of Noro Waterfall. We're talking of Materuni Waterfall. This is some of the places we'll be taking our clients, maybe if it's a three days or a two days event. Let's say, for example, the Mount for Valentine, a two days event. So day one, we are doing Materuni Waterfall, which is the second biggest waterfall we have in Tanzania. Inclusive of the package to Materuni, we have a cultural tour, which involves around having time with the Chaga tribe, whereby women will be performing, dancing the traditional songs among a coffee tour, whereby you'll be taken through the coffee processing plan until to the its end product. Then from there, we'll head to Moshi Town, whereby when you're in a club, they'll do so. Day two, we'll be doing Kikuletua. It's a spring at the foot of Mount Kilimanjaro. It's in between Moshi and Russia. And the fun about that place is they are fish. The fish are called the garafa fish. The garafa fish are used for pedicure all over the world. So what they do, they nibble into your skin through natural exfoliation, sucking off all the dead cells in your skin. So it's kind of a therapy, a massage therapy. So it's fun. Is it painful or is it painful? No, it's not painful. What you'll feel is that it's painful. Oh, my name is Wadidhi. I like the fact that you use that word. So what you'll experience are in the first 30 minutes, you'll experience the feeling. And then if you're brown, you'll realize your skin will turn black because some people will just nibble through your skin. Oh, that actually looks scary. For them, the dead cells are food. And for you, you're experiencing that therapy. When you touch your skin, it's shiny and you feel a little bit light. Wow, okay. So that's the fun about that place. Then from there, we'll be doing Arusha Cultural Heritage Center. It's an art center where artists all over Africa take their exhibits there to be sold. People, the prominent people all over the world come there to buy art. And then we'll do, we always, inclusive of our package, we always have a party. The party is inclusive of a cake and a champagne. You must have a party. That's a unique thing. That's our unique thing about us. We must have a party. All right, wait, wait, let me stop you right there. I wanted to understand from you. I think, goodness gracious me, I wanted to understand from you. When it comes to locations, is there a location that you've gone to that many people don't know about that is so unique and maybe most people should try it? Maybe it's not on demand a lot or it's just a unique location that you guys discovered that Kenyans don't know about. Yes. Let me approach it from an East African point of view. Yes, in East Africa. Because most of my getaways, most of my trips meant East African wise. We're talking of Kenya, Uganda, Rwanda, and Tanzania. So far, those are the four countries I've invested in when it comes to road trips and safaris. When you talk of unique, I'm looking at a place in Rwanda called Giseni. Giseni? Yes, Giseni. I'm looking at Mwanza in Tanzania, the Negezi diamond, some kind of thing. These are places people have not realized so far and they have a lot to offer in terms of fun and adventure. When you look at Giseni, it gives you Lake Kivu where you can be doing kayaking and canoeing. It gives you the Rwanda Congo border. We're talking of Goma. So you'll just take a boat at Lake Kivu and then the other side you're able to see Goma, which is the neighboring country, that is Congo. Late in the evening, once you're at your hotel room, there is a volcano mountain the other side of Congo whereby, Gionni, you see the red smoke out of it. There's a lot of lava coming out, so it's very scenetic. When you talk of Mwanza, we are looking at the stones at Lake Victoria. There is this one unique stone. Imeshikiluana, two inch. Yes, a big stone on top of another stone. It's a common picture when you go to Google. So Imeshikiluana are two inch. And the interaction between the upper stone and the lower stone is just two inch. When an earthquake comes, the stone is just still there. Nothing happens. It doesn't move. It doesn't move. Interesting. Okay, so now that you've gone to these different locations and you've said that something unique about experience Mogumu is that you guys take, you go to those locations personally and see and then now you can come and tell your clients, how do you finance this? Like if I wanted to start my own tours and travel company, how do you finance? How do you guys sustain these particular trips that you have to take without any guarantee that you'll get people to pursue the package? One, I'll approach it first from a marketing point of view, from a survey point of view, and from how we package this event. We start with what we have. Akuna Villain, I'll pre-empt on something to do with 20,000 and in my pocket I only have 1,000. So that 1,000 will use social media, will make phone calls to the different resources that you would like to engage during that specific event. If we're looking for a professional tour guide, we'll call that tour guide to tell him, hey, we are coming for a Rakey. This is our expectations. We don't intend to spend as much because it's a Rakey. We're looking for it to bring you business. This person will accept because he's looking at the bigger picture. We'll call a hotel. Hotels will give us free accommodation. We'll talk to different transport personnel. The different transport personnel will give us free transport, provided that we bring them business. Remember, I've only used 1,000, Boba. I'll go to social media, I'll do up a good poster. I will boost it and people will see, people will start inquiring and yes, that's how we do it. Interesting, very clever indeed. So how do people find you? Because it's a bottom, we conclude this segment and by Moses can come back with the next interview. How do we find you? You can find me all over social media. Facebook, I'm Cyrus Freddy, that is my personal profile. Experience Mugumu's profile is on Facebook, we are Experience Mugumu, just the name. Experience Mugumu Instagram, EXPR Mugumu Twitter. YouTube, Experience Mugumu. Personally, you can find me on Facebook, I really trend on Facebook, Cyrus Freddy. Instagram, Cyrus underscore Freddy. All right, thank you so much for coming. Founder of Mugumu Safari, Experience Mugumu Safari. Hi, if you want to travel this particular season when it comes to love, up on Valentine's, up on Easter, make sure you do follow their pages on social media and find out what interesting packages you can acquire. I'd like to go to the Kivu, that place like Giseng. Make Kivu Giseng. Yes, yes, yes. So please don't go anywhere, it's entrepreneurship Tuesday. At least you've seen with 1,000 shillings, you can actually pull it off if you utilize your social media properly. Yes, that's the lesson I've gotten. All right, thank you very much for watching. Don't go anywhere, Barry Moses is coming up next. My name is Hilda Wadidhi, entrepreneurship.