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Published on Jun 4, 2010
T. Dean Malone and co-counsel finished an approximate two-week jury trial in May, 2010 against Advanced Call Center Technologies, LLC ("ACCT") and two of its previous employees. The jury heard evidence of calls which included racial slurs, sexual comments, threats of violence, and profanity. The jury found that ACCT and its prior debt collector employees violated the Texas Debt Collection Act, engaged in unreasonable collection efforts, and invaded the plaintiff's right to privacy (by intruding on his seclusion). The jury also determined that ACCT was negligent in hiring, supervising, training, and/or retaining a debt collection supervisor.
The jury provided $50,000.00 in mental anguish damages and $143,000.00 in attorneys' fees through trial. The jury also provided $1,500,000.00 in additional/punitive damages against ACCT. This is a news story about the case. Video is courtesy of WFAA.