 Alrighty, so I have quite the interesting video. Today, I'm going to be going over some of the things that I've heard a lot of the guests complaining about, some people complaining on TikTok about, and I'm going to give what I would consider my personal solution to some of these problems. I'm going to dive into maybe some super easy solutions, some a little more complicated, and some that probably will never happen, but these are my ideas to fix some of the things going on at Canada's Wonderland right now in terms of crowds. Again, I am not complaining about anything at Canada's Wonderland. I think that everything's been going really smoothly. There haven't been any dangerous moments that I've witnessed or experienced at Canada's Wonderland, and I've had an amazing season, and I will continue to have an amazing season and recommend Canada's Wonderland to anyone that wants to go. So again, please don't take this as hate or a reason to not visit. There are definitely ways to have an amazing time at Canada's Wonderland, even when it's extremely busy. But nonetheless, let's address the lineups. They need a system, in my opinion, for rides that's called like a no queue system, something that you've seen at Walt Disney World, but maybe finding a way to better execute it, keeping guests on the midways and in the paths to enjoy entertainment, shop, play games, buy merch, just keeping the guests out of the lines that could take up to two hours. So you have a guest in a line for two hours, they're not spending any money, they're not enjoying their visit, they're not enjoying their time. So figuring out a way to keep guests out of lines as much as possible, whether that be the no queue system or figuring out a way to shorten that queue as much as possible significantly, not just faster operations that won't shorten the amount I'm talking about here, but keeping guests in the midways, on the paths, in the restaurants, in the stores, playing games, anything that keeps them spending money in the park is a benefit to the park. I think that you could have a no queue system while still utilizing Fastlane as well, so maybe people who buy Fastlane have free access to the rides in a Fastlane line, and they don't have to do that no queue system where they're printing a ticket to return to a ride. In an hour or two, Fastlane can just go around the park and get into those little queues that they have now at any moment and enjoy the rides as they please. And again, like I think that this is a great idea for a park like Candice Wonderland because people can enjoy entertainment. So having the ability for guests to go around and enjoy entertainment instead of waiting in lines, having more entertainment options is what I'm trying to get at here to entertain guests, including people that maybe aren't at the park for riding rides. So again, if you have a no queue system, you can have families going to the park together and being able to ride rides while some people in that group or family are there not to ride rides and having those things in between that they can do as a family. The only downside that this would bring to Candice Wonderland currently is a reduction in park capacity. So park capacity is around 72,000. This limiting the queue lines and having a no queue system might reduce the capacity. I'm not sure by the number, probably not that much, because you would still have some people in those queue lines that print out those tickets. But you could turn places like the International Showplace or Kingswood into giant restaurant seating areas or just like giant midways with like restaurants or theming. And that would up your capacity as well. From what we know, footpaths and queue lines is what creates capacity for a theme park. So you could just compensate it in other areas. We do know that Cedar Fair is introducing what's called a ticket booth in 2022. I believe it's going to be a park app. And from what I understand, it's just going to be a mobile ordering system for food and a cashless system for the theme parks. We know that Cedar Fair is going cashless at all their parks in 2022. And it's going to be part of the ticket booth program. I think that they can further utilize this program for entry into the park. Parking entry and staffing, it would greatly help with staffing. So for example, let's say that you only had to scan a barcode to get into a park similar when you go to a subway train station, you just scan your ticket or input the money and the turnstile lets you in on automatically. You could lower capacity to just having, or up capacity, sorry, and limited the waiting time to get into the park by just having a couple of security officers up front instead of like 20 employees watching over to make sure people aren't jumping over to get in and that people are actually scanning and only going in one at a time and not letting in a couple of friends. So having it be almost like self-serve, which brings me to my next point, I think that the front gate, actually, I'll talk about that later. We'll go into the front gate last. But yeah, I think the cashless system, I think that food and games should be part of that cashless system and having, you know, money on the ticket booth app. I think mobile ordering is going to be great if it is coming to Canada's Wonderland. It should be. It talks about it with the ticket booth, but maybe Canada's Wonderland will be 2023. I know Canada's Wonderland is slightly behind the other Cedar Fair parks in terms of technology and infrastructure that the park needs for food and beverage. So I can't see them launching mobile ordering at Canada's Wonderland in 2022, to be honest. So I'd expect that more in 2023, 2024. There's a lot of infrastructure that Wonderland needs to upgrade before we can launch something like that. But yeah, I think mobile ordering would work great. Again, self-service. I think they should have those self-ordering machines that they have at McDonald's, at the restaurants at Canada's Wonderland. So you don't need those, like, registers. And I think that people being able to go to a screen and press what they want and get that ticket printed out with a number on it and then just going up to pick up their food would be a great addition part of that mobile ordering and reducing those really long lines before you even just get to the cash register. Again, you replace Wonderland only ever has one max two people on a cash register at a restaurant that has literally hundreds of people at a time trying to order food. So if you install five even of those self-service machines at each restaurant, you are already up in capacity and then you just build a big order pickup area much bigger than what they currently have. Instead of having so many people bottleneck in this really thin queue line. So you have like literally two people serving people on the registers and then they slowly move over to in the order pickup and it starts to get built up and then the line stops moving to order your food, which creates that big bottleneck. Again, that is something Wonderland really does need to fix soon because again, these lines come to stand stills because of bottlenecks. It's quite horrendous. But nonetheless, let's get into food more in depth. I think that Wonderland needs more seating around the park. A lot of people I noticed are sitting on rocks, sitting on the ground, eating their food and I think that expanding seating areas will be a great help. I think that Wonderland should partner with colleges and universities that specialize in food and beverage and catering and hire interns to up the food quality and be able to create a program and help with staffing. I think it would be a great idea to have like those internships built into the park so they can come and practice as a sous chef or work alongside a chef and learn and be able to work in their industry. I definitely think we need more indoor atmospheres for eating. So I think that that would be a great concept that Wonderland can move with. You see it for 2022. I'd like to see more indoor eating establishments built. Wonderland is one of the heaviest Winterfest parks so it would be a great thing for Canada's Wonderland and I definitely would like to see more patios with shade. I think that they have one and it's amazing and I'd like to see more and utilize it and mix it with more bars that serve some beverages. Moving into that beverages concept, Hershey park has a great system in place that I think Wonderland could really benefit from the self-service drink plan. So I think that you know they part of ticket booth they could have the drink plans that you scan at those machines I believe Hershey park when I was there you scan it and the machine you self-serve fill it up so you don't have all these booths that you need to staff and there's only like a couple of machines and there's a long line just utilizing at a park like Canada's Wonderland more having those self-service abilities and those machines at Hershey park you can't take advantage of them they give you like 10 seconds to fill up your cup and then it turns off so there's no way around it there's no it's not something that can be taken advantage of so it's a great system that I think that Wonderland should utilize and look to at Hershey park. I definitely think Wonderland needs to do more multicultural food the way they do it right now in my honest opinion is a little disrespectful the food quality is a little not the best. The food festivals that Wonderland does though are amazing and Winterfest food is absolutely amazing and the Halloween haunt desserts the funnel cakes amazing so I do know that Canada's Wonderland can do food really well and they're really good at food in certain occasions but it almost feels like in summer busy seasons Wonderland is like incapable of keeping up with the crowds so obviously there's some infrastructure and hiring and staffing and training that Wonderland needs to work on in terms of figuring out that little part of the season where they struggle with food so I'd love to see them focus on that because I do know they have the potential to serve amazing food again Winterfest is some of my favorite food I've ever had in a theme park so I know they can do good food and I would love to see them elevate their summer season food options a little better I do know cedar fairs focusing on that so I expect full um hard to lead that um Wonderland's food and beverage will be fixed over the next three years um so I'm really looking forward to that. Whoo okay I need to remember to breathe when I'm recording these videos um anyways front gate this is a big one front gate is clearly not working I know with social distancing it doesn't help but regardless of social distancing I've seen front gate it's stacked full and then you have that massive line that stretches all the way to behemoth helix and then all the way to the parking toll booth it's way too long it's way too outrageous and it takes about an hour to get in so I would love to see them expand their front gate it's much needed talking to people that work at the park higher up we know that Wonderland's been due for a front gate reno for a while and we know that cedar fair is putting money aside for a front gate reno so I think it's time that cedar fair literally bites the bullet and puts forward this front gate reno so I think that cedar fair should double the current entry points that Canada's Wonderland has um and that they should build two exit points that come out around the front gate entry tolls so people aren't exiting through the front gate entry tolls and taking those up um and that'll help with flow I think that they need to make more of a circular design in our front gate and have self-serve kiosks um that people can literally go up to a touch screen and buy their park tickets if they don't know how to use the ticket booth app and then most people will be able to use the ticket booth app and purchase your park tickets and get that barcode and just scan into a self-service entry point to get through front gate again saving on hiring and labor costs and utilizing people for rides so you don't have any staffing issues would be great it definitely needs a complete overhaul so I would definitely love to see something like that and I would love to see security checkpoints moved to the two outer edges if that makes sense to anyone that you enter through um into the front gate plaza so from your parked cars so take up a little bit like redesign that area to make it a little circular on those two entry points as well you would eat away at the parking by like literally maybe a couple 50 spots on each end develop little midways there so people can stack and line up to get in through those security checkpoints and then into the midway where you would purchase your park tickets on those self-serve kiosks already have them on the ticket booth and then enter through front gate those are just a few of my ideas I kind of like rushed this I came up with these um just in a couple hours tonight and then I rushed making this video at one in the morning um but yeah these are just a couple of my ideas that I think would help Wonderland I bet you there's people out there that totally disagree with some of these ideas um I'd love to hear from you guys what do you think are some things that Canada's Wonderland could do to help with some of the capacity issues um food and beverage and front gate and then just uh yeah what are some things that you would love to see Wonderland tackle or do as a business to help improve your visit at the park again be super respectful understand that this is a really difficult year and I do not hold anything against Canada's Wonderland they've handled everything extremely well and I'm just really thankful to be back anyways thanks so much for watching my video again I had to really rush this out I have a full-time job as a stir manager so sometimes I really run out of time um in terms of editing and stuff that's why some of our vlogs have been released like months later after filmed or weeks later um but yeah thank you so much for watching the channel again hopefully you enjoyed this video I'm so sorry that this one was rushed and hopefully you have an amazing weekend it's the last weekend before we go to only weekend operations at Canada's Wonderland so I hope you have an amazing visit if you have one this weekend or on Monday and yeah we'll be at the park next Saturday so if you're there feel free to come say hi or join us um with Fastlane but yeah nonetheless thanks so much guys bye