 I'm Dr. Marie Grace Ponce. I'm the Pediatric ER Division Director, the Medical Director of the Pediatric ER. The Cahofnian Pediatric Emergency Department provides a standard of care that is expected in most of children's hospital emergency department. Basically almost all the pediatric services are available here. So in effect, there's really not a lot of patients that we need to transfer out because we do have the ability to take care of them here. Right now we see anybody from birth to 18 years old. Eventually we're looking at expanding towards 21. Our physicians have been doing this for many, many years and they have the training and the experience to take care of pediatrics. Most of our physicians are able to speak other languages such as Spanish. We do provide an interpretation service by the phone or sometimes we have the ability to use a computer for those who need sign language. One of the most important things that we as a team provide is empathy. Most of our staff are parents ourselves and we know what these parents are going through. Our staff is empathetic towards them. They're very understanding, very supportive. We do have the availability to use our child care specialists who will come in and help lessen the anxiety of the patients and provide emotional support or distracting them by providing them with toys and other things that lessen their anxiety.