 My name is Henry and so I'll be talking about top 5 plugins for WooCommerce. I didn't expect that Sean is going to talk about 10. Now mine looks like very little. Okay let's get started. Okay so I saw some of you take photos. It's fine but actually I'll be giving out the PowerPoint slides for free. Later also I'll give you all the link and then you can download it. So try, you guys can take notes. But don't copy everything because you'll get the PowerPoint anyway. So try to focus and that way you can learn better. And then of course there'll be a bonus at the end. So stay sharp. Okay so about myself I'm Henry. And I've been doing e-commerce for about 5 years now. And I've sold on multiple e-commerce platforms such as Amazon, eBay, Kuten, Lazada, Carousel and Shoppy. But honestly the one that I feel most at home is WooCommerce. So I run a self-figure company with close to about 20 people on my team. And I'm just a regular guy. Just like every one of you. And the only difference is that I'm really passionate about e-commerce and WooCommerce. And I really have to thank the creators of WordPress for putting in something so simple for everybody to use. And it's open source and everybody can contribute to this community. So what I've got to talk about, the top benefits. I'm a bit different from the other people that you see in the WordPress team here. I'm more of a marketer. So if you're here to learn about how to get more traffic, get more sales and things like that. I'm probably the guy you want to speak to. But if you want to talk about developing your own side and all that. I think Shan is way better than me in that. So with these 5 plug-ins, you'll get more leads to your website. I'll get more sales. And also the last one is actually to build stronger credibility. How many of you thinks that if more people trust you, you'll get more sales? Alright, awesome. Let's move forward. So the first one I want to talk about is Woo and Hansa. So Woo and Hansa is all of this that I'm going to talk about. It's all free. So one of the awesome part is it's free. And what it does, it disables, check out views that are not very important. So let's say you'll buy something from a website. And then you have to fill in company. It's that important. You don't need to tell the Korea Aid, send this to this company. They can probably put it in the names field or something like that. If you're ordering from a Singapore website, you need to put the country or the state or the city. You don't need things like that. So what you can do with Woo and Hansa is you get rid of all these check out views that is not important. So when there's less things for your customers to fill up, they can quickly pay the money to you faster. Am I right? And that's what everybody wants. And the next thing is that it disables the password strength meter. So it allows simple passwords. So you don't have to put a lot of tags, capitals and small letters just to have an account created. And we want the customer to create an account on our website. Because then they'll come back to us. They'll give us their email and then they'll come back to us again and again. Am I right? And then we already save all their shipping information and all that. So the next time they check out again, it's even faster. So this is how it looks like. I'm not going to show the other views what this plug-in can do. It can actually do more than that. It can do some customization on your product page and shop page and all that. But I'm not going to talk about that. I'm just going to show you how it works. If you go to the checkout page, all you need to do is just to take first name. Do you need first name and last name? Why not you just put name? So you take away last name and then you change. First name, you can change it to name instead. That's way faster. And then address one and address two. Do you need so many addresses? No. Take away. City. Take it out. That's what all you have to do with the woo and the answer. And then the next one is this password strength meter. So you just set it to yes or no. So of course, we want to disable it. We will put yes on it. Okay. And then the next one I'm going to talk about is the if Woo Commons questions and answer. How many of you have shopped on Amazon before? Okay. So other than the reviews that you see on Amazon, what else actually make you feel this product looks like it's good. Maybe you should buy it. What is it? Picture. Right? Other than picture, other than videos. Q&A. Right? It's the Q&A, right? So you can ask questions about the product itself. Okay? And then anybody can answer the question. So maybe it's a t-shirt. You know? Then the question is like, do you have the size in XXXL or something like that? Okay? Then somebody can come in and say it could be somebody it could be the ones who are selling the product or it could be anybody who has bought the product before they could chime in and say, you know, they don't have this size available. Right? And why is this good? Okay? Because it's a term here, right? It's called user-generated content. Okay? User-generated content means anybody, you know, creates this content, it's not we put up that content itself. Okay? And it shows that there's activity on your website and people are, you know, on your website, people are buying from you and that's that's why they feel more comfortable, they feel more trustworthy that they want to buy from you. Am I right? Okay? So that's what Yif questions and asker does. Okay? So it's free as well and it allows customers to ask question and it shows questions to visitors. More social proof, right? Higher conversion rate for purchases. Okay? So this is how it looks like. Okay? So you have a tab that says question and answers and then you can ask a question and then people can answer it. But how many of you want a tip here? Right? Nobody wants a tip. Okay? What you want to do, right, is how many of you e-commerce business here? Okay? So you sell on Carousel and Shopee and all that, right? Okay, so do customers ask you questions from there? Yes. Okay? So can you take those questions and put it onto your website? Yes. And then can you answer yourself? Can, right? So you can put up the first wave of information up on your website. Yourself first, right? And then you will kick-start the activity. You will kick-start people asking you more questions and then you start answering them and then there's a lot more activity going on, right? And then people will trust you better. Okay? So the next one is called Sales Pop by Big Kitting. So let me go into that. Okay? I won't talk so much about it first. I'll show you what it looks like. So it is free, right? How many of you feel like feel happy or free? So this is awesome, right? I really love this plug-in. I'll show you what it does later on. So basically it is social proof for other customers, right? To purchase from your store. Okay? And I'll show you how it looks like. So when there's social proof. Let's say if your face, maybe Instagram page has like 10,000 followers, and then you will sell something on your Instagram page. You get more sales, right? Because why? It's called social proof, correct? So this is social proof creates trust in people. Okay? So that's why we want to leverage on this tool itself. Okay? So this is how it looks like. You see this it pops up and say somebody in Hanoi just bought a cute puppy named Socks 5 pairs. Okay? Maybe it pops up somebody else say Sean bought a t-shirt. Right? Sean from Singapore just bought a t-shirt. So it pops up every now and then. Okay? And it makes you feel like, oh actually there are other people on this website as well. Do you all remember about 10 years ago? You go to the website and then you see like at the bottom of the page you see like all these numbers that says visitor counts. Right? Okay? So this is like a much updated version of it. Okay? And it also shows you sorry. So it also shows you you know how sorry like what are the products that is being bought by other people and then people see this and then I might consider getting this as well. Right? So Okay, so I have I'm supposed to have a slide before this. Let me see if I did I jump up the order? Oops. Just give me a moment. Okay. So sorry. I I'm supposed to have a slide before this. But it's not showing. Okay. Then why I will just talk, right? Okay. So the next plug-in is called customer reviews by WooCommerce. Sorry. Customer reviews for WooCommerce. Okay? And what the plug-in does. Okay? So this is actually a Google search result for one of my products in the store itself. Okay, my store is called senior care. So we sell elderly products and this is you know how many of you think that if Google tells people that there's a lot of people rating this product it's 4.5 stars. There's 30 over reviews. You know. How many of you think that more people will actually click into your website to the product page and buy from you? Right? Okay. So this actually what you want to strive for. Okay? So what this plug-in does. Okay? Because I don't have the slides. I'm going to show you what it does. It basically sends a customer let's say if they buy something from you. Okay? And then a couple of days later you can set like maybe 5 days or 7 days later after you complete the order that means you send out the order already and then 5 days later you know the customer receive e-mail like this. Okay? Like hi Jane thank you for shopping with us. Okay? And then you know you ask them for review. Okay? So if they don't open the e-mail or they they didn't leave a review you can set another maybe 2 days and then it reminds the customer again. So that will help you get more reviews. Right? Okay? And the best thing so what this does is do you sometimes have customers that buy multiple items from you? Maybe they buy a T-shirt and then they buy a you know maybe a hat maybe they buy some year starts or something like that. You know and then you have like 3 different products. Okay? And then isn't it very difficult for the customer is it very troublesome hassle, right? For the customer every single product one by one you have to go to every single product page and then start reviewing. Okay? So what this does it condenses everything it puts them into a simple web survey that they can just click one or five you know and then any comments you know they can even upload photos of the what they bought. Okay? So you know this this makes it easier for the customer to review, right? And wouldn't that help you more reviews? Yes. Right? And the next thing is you can also entice them, you know there's a coupon, you know you leave a review okay? And then we give you a coupon give you maybe a $3 or $5 with 10% discount off your next order right? You bribe them okay? And to get more reviews. Right? Okay? And the best thing is another thing is that it allows you to vote on the review itself so if it's not a useful review you know you can download it like click no or yes right? So this is this is this is very similar to Amazon, right? Ya Ya So you get like Amazon-like features on your website Okay? And then the next one is you can put all you can create a page and say it's like all your reviews okay? And then you just put in a short quote on the page itself and then it will show everything all the reviews that have been made on your website into one single page okay? So this is how the back end looks like okay? So I don't think I want to go too much and do it let me see if there's anything to cover here Ya okay The best thing is that you can you see on the top right there right? You can customize the email that goes out to the customers okay? So you can decorate the email whichever way you want Does this photo generate coupon card? Okay so let me think because it's been a while since I used it I believe let me take a look for views Ya, I believe they generate a unique coupon code So like people can't abuse it right? So like let's say it's like maybe the coupon code is like shun 3 off something like that and then oh I know it then I'll share with everybody else right? So this plug in allows you to generate a unique coupon code Okay? And then the last thing I think this is the last slide for this plug in it allows you to send a manual reminder allows you to send a manual reminder so maybe you see if maybe the customer you know has already received the product and then you want to send it to them you want to send the email to them earlier or something like that you can do it in the system itself in your all commerce order speech and they will actually tell you is there a reminder email that's going to be sent out and is has there been a reminder email has there been a review email being sent out to them already Okay? So and and you know there's so much features in this plug in you know I just don't understand sometimes like how how can such a powerful feature be free? Yeah it's a lot of value here Yeah Another question is how can Lazada and Q10 so awful Yeah that's why you know I think you got to ask the site developers It's called Customer Reviews for Woo Commons Yeah Sorry because I left out a slide you guys need to take any feed photos take down any notes please do Yeah Alright So The last one here is called Woo Commons No Shipping Message Okay Just now for those who raised up your hand that you are e-commerce a business owner Okay How many of you only sell in Singapore? Okay You only sell in Singapore, right? Do you have customers from maybe let's say Vietnam who contact you and say you know I try this product from you I try to check out you know there's no shipping option Do you get that? Yeah So you know it's don't you feel like you know I have a potential customer and then I can't sell to them right so like you know it's like money you left money on the table you know so this is what it does to kind of it doesn't really solve the problem but it helps so then again it's free and then it shows a custom message when customers chooses a delivery address in a region, right? that you don't have any shipping methods that is linked to that address to that area Okay so maybe it's like Sir, what's your name? Mark Okay, so Mark runs an e-commerce store and then he says I only sell in Tampines I don't sell to Jurong and Willens Okay so he can indicate inside that says he only have a shipping method for Tampines or something like that and then somebody like maybe I stay in Willens and then I try to go to Mark's store and then I try to buy and then there isn't anything right so what happens is that I will be shown a custom message that Mark crafted Okay and then what I will usually do is I'll insert a hyperlink to my contact page and then that's where they will maybe put in what they want to buy from me right and then they can send me an email and then I'll code them a custom shipping fee for them Okay so that way you don't lose out customers right Okay so the next one is ya so the best practice right to insert a link to the contact us page for customers to reach out to you That's hard to push Okay so this is how it looks like so if it's before you know if you don't have this plugin install this is what it looks like and then once you install it you can put a custom message like that so maybe it's too bulky maybe the customer order too much products from you which is a good problem and then you don't want to you don't want to miss out on the customer maybe you use a courier service and then they only ship up to like 20-30 kgs and then you have something bigger right then you want to use that as well Okay so I promise you guys a bonus right Okay so this is a bonus for you I will say that this is a bonus Okay but the bonus is actually WooCommerce Right so the bonus is actually WooCommerce Why am I saying this because I know many of you never actually go and play into the settings There's actually a lot of things that you can do with the call plug-in itself Okay So let me talk about it So once again it's free there's upsells and cross-sells Do any of you know this that there's actually an upsell and cross-sell feature? Okay great Some of you do know that Okay You can customize e-mails How many of you know that? You know the receive e-mails that you receive You know you can brand it Put your logo on it Change the colours You know that's what you can do with WooCommerce Right and this is one of my other WooCommerce site So I talk about the receive e-mail right So it looks like this Okay So this is actually the e-mail to the admin So when I open this up then I see this oh I'm very happy Awesome a new order comes in Okay So you can put in your logo you can custom the text over here you can change the things up okay and then in your in your card page in your checkout page you want to put something what we call like a step step by step checkout something like that So the customer know how many steps are they going to go through if it's like 10 steps you know nobody want to buy right so it's like 3 steps like review card building and shipping and then you reach the payment so this you know what I do is just I just insert an image on the page itself okay and then so this is the upsell and the cross sell upsell and cross sell so that's WooCommerce okay so that's all I have so before I before I get there any questions yeah what would you recommend for SEO SEO in what expect because to be honest SEO is quite wide quite broad in what expect are you looking at yeah yeah okay I do use yos but actually I do use a few other plugins as well one of them is called redirection so sometimes how many of you have products that that you sell and then you decided to stop selling by the way Muhammad am I over time now okay how many of you have a product sell and then you decided I don't sell that anymore and you want to discontinue the product anybody has that happen to you okay great so what you want to do is that sometimes you've been building your SEO right so you have people going to this product page itself and then that's what we call like there's some SEO juice over there right so if you delete the product right and then what happens if the visitor goes to the website it will reach an arrow four okay so this is actually very common with e-commerce websites because products always change today you sell Samsung Galaxy Note 10 or something like that I don't know what number is it now but iPhone X and then now it's XR, XS something like that and then maybe the next year they decided not to sell this product anymore and then you lose that so what you want to do is use plugin that I use that's what I use and do a 301 redirect and then you're talking about use right use is great for on-page SEO on-page SEO okay what other kind of SEO is there maybe I can add a bit about SEO so I know the SEO they grew from a company to this to see right now I think now they're close and I'm good right now so they they are based so like say the on-page automation so on so if you're asking for plugin how do I get from like CDSEO to something that's decent just get your study room they have to think about it it's the one you're going to use I would not recommend it at an enterprise level because it's a complicated plugin with a lot of cool bases and the UI changes so they're trying to train a team of 30 to use it and then through Versus they change the entire UI to get used to it but as a single user running a store so it would be great as well as plugins allow you to use you know that does bad SEO videos, room commerce with tons of other stuff that I think they upsell but the base version of it is great so I think it allows you to create a custom template for your title and all that kind of stuff and then there's also a feature where you can actually insert a custom Facebook image as well so when you share on Facebook you have a nice link sorry a picture of your maybe it's a blog post or something like that so that's why you want to use use for that but like John says every 2 or 3 updates they will change the menus and then so if it's a client using then they will have a lot of problems after that they had a redirection part of that plugin as well which they removed and now put into a premium version so essentially a little bugs there was one a couple months ago where they linked out every single image on your website yeah that was the big that was a huge problem for me so the good thing about them is that they keep coming up new versions because they know where SEO is going so when Google decides to mess up bad months SEO they are ahead of the curve but they are also changing it so much for you that's a big hard to catch on yeah so you have to kind of stay in the game to kind of know what's going on I think the what Shan talks about that was a huge problem is that your images also get cropped by Google and then sometimes your results people click on that right it goes to your image it doesn't go to your website and then you're losing a lot of customers there and then you know it affects your SEO quite a bit okay so that's all I have so you can download the slides here but there's a QR code and then you can connect with me so this is my website and then I have a Facebook and also Twitter as well and I'm also frequently on Quora and Reddit so if you see some of my posts there do give me some karma points if you guys know what I mean and then I have a link here so if you can't scan the code that's DecisiveMarketer.com forward slash WP 29 okay anything else I think I have one more slide let me think oh sorry that's all okay yeah thanks