 Welcome to BCH Technologies. This is Kevin. Today we're talking about a very interesting issue. If you bought a Canon printer and a Star printing double images or zigzag lines, let me show you a look like. You can see everything is a little bit shifted here and the lines are zigzagged. You may have some lines pretty just fine and some other lines have double image. This is different from clogging. Clogging look like this. You have a color missing or you have color in stripes and this problem it doesn't have stripes it just zigzagging. Canon will tell you it's alignment issue and I will show you how to print the alignment page and then after you print out the alignment page you put it on the scanner and just scans regular document and then Canon can automatically adjust alignment. Of course it won't work otherwise we will not be making this video. So let's try it. So we go to device and printers. Right click and select a printer property and the maintenance and from here we print print head alignment and align print head and the printer will start to print the alignment page. Then we put the alignment page on the scanner and scan but it didn't fix anything. The problem is Canon expect you to print alignment page like this. However in reality your alignment page is zigzagged like this. Therefore if you put this zigzagged page on the scanner the printer cannot fix it automatically. So don't panic yet. So here we go back to our screen and go to custom settings and then you turn on align has manually and click okay and after you apply say okay and now do the print head alignment again. You can see something different and you'll say align print head yes and now you're gonna see this screen. Okay we have a page in front of us so we can take a look. So we have a series of columns. So for column A we're gonna pick whichever is more solid. It's not rocket science. You just say like you'll feel this is solid. So for the column A we feel three is more solid. B probably zero or just leave as is. C is negative one and D is one and so after we go through all of them like E is one and F is also the zero. G is all the way to five. H is just leave as is. I is one and J is four. You can see it's really out of alignment and K is negative one and then we just click okay and then we go to second page. Okay there are total I think it's five pages. Well I'm not going to just bore you about all the details but after five pages your printer should be back to to the alignment again and you'll be printing beautiful pictures. I hope you enjoyed this video. Visit us at bchtechnologies.com or locally at Winsborough, North Carolina. Thank you. Have a good day. Cheers.