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Phone Swipe VS Square Up Review

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Published on Sep 5, 2012

Get Phone Swipe Here! https://apply.phoneswipe.com/?source=...

Phone Swip as well as Square Up each have no annual contract commitments, no annual fees, no canceling fees, and no equipment fees. They each have comparable costs, 2.70 for Square, 2.68 for Phone Swipe. So, on the surface there doesn't look to be much of a big difference till you begin evaluating customer complaints. Square has loads while phone swipe has none that could be located. The online video also talks about many of the criticisms. Lets now look at the Customer service complaints of the two companies. Well we can't find any for Phone Swipe, but boy did we find a bunch for Square. Here are a few:
This Business owner signed with Square at the beginning of August "Smoke Shop" He is their Square Up Review
I own a small retail store that does a high volume of credit card purchases. I recently signed up with Square. The first week of doing business with square they deposit all credit card funds the next day in my bank account. After that the nightmare began, August 23rd, they have not made any deposits into my account for over 1 week & are holding over $8300 of money. I need this money to pay rent, payroll, sales tax, etc. I gave tried to call Square over a dozen times & have never been able to reach anyone & all calls are cut off without taking any messages. I have written at least 5 e-mails & none have been answered. I have received no letters, e-mail or notifications as to why they are withholding my funds. I will go out if business if they continue to hold my funds. A small business that does over 65 % in credit cards must be able to access their money to continue. They have no customer service at all & the guidelines they have on their website gives one a false representation of their true business practices. I cannot imagine anyone ever using Square that runs a busy retail business.
Robin " Medical Services" -- My Square Up Review
I am really rethinking using Square. We have ran a patient's credit card 3 times, Square has taken the money out of his account each time but shows the charge as declined. When I try to get in touch with someone it is impossible....this is ridiculous, they won't answer emails and the phone numbers tell you to email. I have a patient with $750.00 tied up for days and I need to talk to someone. Why all the secrets.....no phone number, no email response? I will say this in their defense they have always, up until now, been very good and we have been happy.


Vincetta - My Square Up Review
I have lost all of my patience with Square. My husband and I operate 2 buisnesses 1 Taxi Cab (medallion owned) 1 Catering buisness which go to separate banks and secrete accounts. We unintentionally mixed up our devices which made the customer name different. Simple hahaha NOT!! I emailed my hard copy of the original transaction in March well in July they put a hold on my husbands account holding over $600 without warning. They want access to my account which the accounts are not linked. I have been waiting over 4 months for a resolution. BEWARE OF THE HELP DEPARTMENT BECAUSE THEY DO NOT HELP THE CUSTOMER. I AM FILING A COMPLAINT WITH THE BBB. WATCH OUT!!
Derek- My Square Up Review
Square started out awesome, but with 12,000+ of my deposits on hold with no disputes, refunds or credits make one wonder. We have had no issues with square since sept of 2011, all of the sudden and thru no fault of my own, my account is under review and they are holding my money. We have over 10 case numbers pending and all we get is a generic computer generated response. I would only recommend square to someone that might have an instance every now and then that they need to accept a credit card. Do not expect your money in a timely manner, especially I'd the transaction is significant . Summarizing my Square Up Review I say "To Square, u suck!"

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