 Hey guys, what's going on? It's Andy Elliott. In this video, I'm going to show you how to build a best friend in two minutes. This is called the meet and greet. If you can get this down, you will be unstoppable. Check it out. Okay guys, so a master sales person. Master sales person is a student of the game. They've mastered the craft of obviously connecting with their client. That's all it's about. Connection. That's it. So let's go to that, okay? And by the way, what does this person look like? What's the difference from here to here? This person says hi. They raced over to the car. The customer's beating them up on price objections. They don't have any rapport. They don't have a connection. They don't care about you. You're trying to tell them how much you know, but they don't think you care. It's a dead-end deal. And in spite of the price being cheap enough, they may stay and buy. But other than that, they're going to go buy somewhere else and who are they going to buy from? You. From me, somebody who does a good job and who makes them feel valued. Somebody who makes it fun. So right off the gate, a master sales person, write this down. Is somebody who will make it fun? Write that down right now. Fun. Make it fun. Make it fun. Look guys, buying a car, it doesn't have to be serious. It's actually very, very fun. It's always been fun. If you buy a car from somebody who's a master, you will have fun. The whole time you're spending money, you might go in and spend three times as much money as you planned on, right? You're having fun. You don't even think about it. Look, everybody needs a car. We sell something that 100% of the people in the world have to have. Have fun. Don't be like the people across the street that are coffins dead. So right off the gate, what we're going to do is we're going to slow down. I want to explain this to you. Master salespeople, slow down. Slow down. We know the customers want to speed up. We want to slow down. We're going to have fun. We're going to have energy. But we're going to slow down and we're going to make a connection. That's the most important thing. Listen, I don't care about selling yourself. I want you to understand this. When I walk out and say hi to you, I'm going to go out. I'm going to listen to everything that you tell me and I'm going to remember to remember what I've heard that you said. But all I care about is connecting. That's it. I want to connect with you. And by the way, I have a rule. Two minutes. Two minutes. You can connect with your customer in two minutes and build the best friend. I assure you. So whenever they come in, guys, real simple, nice little meet and greet right off the gate. Hey, guys, what's going on? My name is Andy Elliott. How are you doing? Welcome to the store. Thank you for being here with us, ma'am. How are you doing? What's your name, sir? Is that your daughter? That's your wife? Oh, my God. That's crazy. She looks like your daughter. You did good. You married up, man. Ma'am, I'm grateful for you being here with us today. Who else do we got with us? See what I'm saying? Having a little fun, got a little humor. Ha, ha, ha. Having a good time. He's like, yeah, she is pretty great. I did marry up. She's like, yeah, dude, look good. Guess what? I'm having fun. Who else do we got here? How are you guys doing? Little man, little man, give me a pound, give me a pound. What's going on? Hey, I got some cool coloring books for you guys inside. By the way, what brought you in? Where are you from? Where did you guys drive from today? Tell me about it. Look, tell me about this car. I haven't seen one of these in a long time. Wow. Guys, start the conversation, okay? Now listen, I'm going to move on here real quick. Slow down, make a connection. Hey, guys, sorry to interrupt the video. Right now is the time to take yourself to a whole new level. Listen, the market is going to demand you to get more skill right now than you've ever needed to have. And if you do, not only will you become great, but you're going to make more money than you ever imagined. I would love to talk to you. Tell me what you need help with. Text me right now. If you see on the screen, my cell phone number is 918-210-0254. Let me say that again, 918-210-0254. Shoot me a text message. Tell me what you need help with. I'll reach out and call you. Let's take you to the next level. Let's get back to the video. Shake everyone's hand. I just told you to do that. You saw how I displayed that deal. Look for something to build common ground and rapport with. I'm going to give you some examples. I want you to think about this. Car pulls up. I'm walking out. I'm looking at the car. I'm looking at the customers. Watch this. I'm not judging them. I'm looking for things to build common ground with. It's called a conversation piece. Look for a conversation piece. That's what it is. Write that down. What we want to look for is we're going to look for shirts. We're going to look for a saying on a shirt. Maybe it's a sport team or something like that. We're going to look for a bumper sticker. Maybe a bumper sticker. Look, if people put a bumper sticker on a car, they're repping that. It could be like, my kid's the best and was in honors. You're like, man, you guys got some smart kids. These guys are the next Elon Musk. You guys see what he's worth, right? Man, richest guy in the world. That's what I'm talking about. You guys are going to crush it. Amazing children. Hats. Look for hats. People rep hats that have things on them that they like and enjoy. Look at the hat. Whatever's on that hat, I assure you. If it's a hunting hat, they probably like to hunt. They probably just don't like camo patterns. They probably like hunting. I'm ready to go in hunting mode at any time. Parking stickers. Maybe like a college parking pass. Anybody that works for a hospital or something like that, they'll have a parking pass. Guys, just check it out. Be aware. Don't be naive and just walk out and try to go for the sell. Your job is to make a connection. Look with your eyes. God gifted you with eyes. Look. Look. Observe. Check it out. See what's up. Hat. Shirt. Pants. Shoes. You know, car. What's going on? Stickers in the car. Let's say the guy's got a military hat on, okay? Military. It says veteran. You know what I'm saying, right? Write out the game. What do you want to do? Stop. Massive respect. Write out the... And I give this from my heart. These are genuine compliments. Sir, before we do anything today. Number one, thank you for serving. Thank you. Grateful. Just wanted to stop. Don't care if you're going to be here for two minutes or we're going to hang out all day and we spend the night. Doesn't matter. Thank you. Thank you for serving. That's awesome. Boom. Recognition. Respect. Common ground. Write out the game. Is that sincerity from me? Absa-freaking-lutely. But I'm telling you, don't be afraid to get out there and compliment them, okay? Remember what I said? People buy from people that remind them of their friends, right? Look. The hat's a military deal. Now, what I would say is I would say something maybe like this. Hey, if you don't mind me asking, obviously I want to help you get a vehicle of things you want, when did you serve? What years did you serve? I'm curious. I'm not a history buff, right? But I love people that have served. When did you serve? Okay? Were you in the Army? Were you in the Navy? You know, what would you do? Were you in special ops? You know, I could ask some questions, guys. What do people love to do? Talk. Who do they like to talk about? Me? The car? Or themselves? Yeah, I talk about themselves. This is a time for you that you can ask a couple questions. I wrote down something right here. Look for things to build common ground with. Like a shirt, a bumper sticker, a hat, a parking sticker, okay? Get your customers to talk about themselves. This is very, very easy to do. But it's also very, very easy to skip this step and did not do it and speed up the sell and end up shaking a customer's hand and then watching them leave because you didn't do your job. Now's the time to slow down and learn the meat and greet. Guys, we haven't even got to the fact to qualify yet. This is the meat and greet. This is a time for you to learn how to make a connection because the rest of the steps, whether there's eight or there's a hundred, they don't matter if the first one is done wrong. Look, guys, people ain't going to buy from you if they don't like you, just the way it is. So always start by asking them questions, by observing certain things that you can ask questions about, right? And then lastly, just never skip a step. There's a road to the sell for a reason, all right? It wasn't something that we made up just to make your life miserable, okay? You know how during the road to the sell, there's a walk around, right? There's a walk around. If you look through my training, you'll see a walk around video where I let the customers envision for the first time them owning the vehicle and I get them excited and I take them on the roller coaster ride. The walk around was there for a reason. Why would we have put it in the process if it wasn't important? Guys, why is there a meat and greet? There's a meat and greet because building a best friend, building common ground, people don't care about how much you know until they know how much you care. People want to buy from people that remind them of their friends. Your job is to be a chameleon and connect with your clients. They need to want to not leave you. They need to want to pull the wall down and decide to not see you as a car salesman, but see you as their business advisor. They need to want to do all of these things and you're the person that's going to create it. And if you skip this step, you know who you'll be? A typical sales person. You're going to get a $600,000 a year, okay? And those guys making $500, $600,000 a year, they've mastered the craft. Your job is every single day until you die to be a student of the game and go to the next level in selling. Guys, the meat and greet will change your life. By the way, I have a meat and greet packet. I can send it to you. It may help you. It'll have all of this printed out and I have more that I wrote down. You can shoot me a text, 918-210-0254. Shoot me a text. I'll send it to you. 918-210-0254, guys. Go build the best friend. Crush it. Let's break some records.