 You can't control someone else's behaviour, but at the same time you can't let someone's ill-managed attitude provoke you. Hi guys, this is Asha Singhal and here are four ways intelligent people deal with toxic behaviour. Root behaviour is catching. It tends to trigger more negative behaviour, but if we can see that these negative behaviours hamper our productivity, our happiness and our health, we can recognise the importance of putting a stop to such conduct. Root behaviour can spread like a disease if you let it. One act of fruitiness can easily spiral and cause other acts of fruitiness, spreading foul tempers and poor behaviour in its wake. You have it in your power to stop that cycle of fruitiness. Don't let a rude person cause you to respond with more of the same. One of the best ways to diffuse the rude and negative behaviour is to stay friendly and positive. This gives the other person a chance to calm down and address their behaviour to match yours. Another tactic to stop the spiral of rudeness is to simply call them out on their behaviour and ask them to stop. If someone you can't get away from is consistently rude with you, you need to address the issue directly. There is no need for you to take ongoing abuse from anyone. Have a great and toxic free day ahead.