 I am Prof. N.K. Chhada, former Prof. Head Psychology Department in U.S.T.O. Delhi and currently as Chief Bureau of Psychology, Chanakya I.E.S. Academy. Dear Listener, In my earlier video, I have talked about Emotion Intelligence, understanding it from different perspective and its importance in one's life. In this video, I will be talking about how you can develop your Emotion Intelligence. First of all, it is very important for us to learn why Emotion Intelligence is required. I am going to share with you 10 very very important significant areas for which it is Emotion Intelligence between the answer. Number one, when you have not achieved all you expected, you would. Number two, when pressure seems to be above present and increasing on you to handle it, you requires Emotion Intelligence. Number three, when you know you can do better, but you do not know how to do it, you are convinced you can do much better, you have the ability and capacity, but you do not know how to do it. Number four, when you feel that your boss does not understand you or your parents do not understand you, your teacher do not understand you, your coach do not understand you, you requires Emotion Intelligence to handle it. Next, when subordinates do not seem to be working as per your requirement and lack initiativeness, you requires Emotion Intelligence to handle it. When your income is not that high as compared to the other people, you think you find other people's income is too high and your income is not very high, to handle that kind of situation you requires again Emotion Intelligence. Next, when you are not promoted with readiness and speed, with judicial, you think that you feel that you should have given promotion earlier with readiness and fast, but you are not getting it. When you have new responsibilities that stretch you beyond your limits, new assignment, new projects, new responsibilities at workplace and family place, work-life balance, to handle that you requires Emotion Intelligence. And when your performance has dropped in the recent past, you find your performance has dropped. When you compare with the last month, before that or last year, you find you perform it not up to that. Or the organization you are heading, say for example, heading an organization, your organization not performing that fast. The progress has dropped, you handle through the Emotion Intelligence or when you feel little out of the place in this world, you feel your world is not meant for you, you feel lost in this world to handle this situation also, you require say Emotion Intelligence. I hope my points are very clear to you. Now I am going to discuss with you the characteristics of high EQ person. Can you see a person? Can you, not only person, can you think about yours? If you have these characteristics, it is a sign of high Emotion Intelligence. Who is that person? A person who knew, a time to be aggressive, a time to be passive, who can differentiate when to be aggressive, when to be keep quiet. That come through the high Emotion Intelligence can personally handle it. A time to be together and a time to be alone. A time to fight, a time to love. Who can differentiate? When to fight, when to love. A time to cry, a time to laugh, a time to confront, a time to withdraw, a time to speak and a time to be silent. And lastly, a time to hurry, a time to wait for the right opportunity. So, handling the situations, one requires a high amount of Emotion Intelligence. What are the characteristics of low Emotion Intelligence person? These are the person who make often complained, who talk often like, if only I had a different job than the job which I am doing. What job I am doing? If I could have different job, that is a sign of a low Emotion Intelligence. If only I had completed my higher education from top international university. If only I had been handsome and beautiful, means criticized his own body. He says, I am not handsome at all. That is the sign of low Emotion Intelligence. If only my spouse had stopped drinking or smoking. If only I had been born rich and silver spoon in my mouth. If only I had better parents. And lastly, if only I had been married to someone else. The person who make these kind of complain very often, if you make, that shows a sign of Emotion Intelligence. Once you understand the qualities or characteristics of high intelligent and low intelligent, know the question comes, can I develop my Emotion Intelligence? It is a big question of million dollar question. My answer to this is, yes you can. You can develop your Emotion Intelligence. How? I am going to give you few tips which will help you. If you follow them strictly, they will help you in managing your Emotion Intelligence. These are, number one, observe how you react to people. See yourself, observe it. How you react to people? Do you rush to judgment before you know all the facts? Is it like this? Do you stereotype, try the person who make judgments about people? A stereotype about some people? Or look honestly as how you think, interact with other people? See very honest, be honest. How do you interact and think with other people? Try to put yourself in their perspective. Then I am sure it will help you to observe your behavior of react to other people. Number two, look at your work environment, your surrounding. That is number one in that. Do you seek attention for your accomplishment? Is it that you try to seek attention for your accomplishment? What do you do? Do you want a recognition of accomplishment or that accomplishment? Or humility can be a wonderful quality. Humility can be a wonderful quality. And it does not mean that you are shy or lack of self-determination. You see not that? Or give others a chance to shine and put the focus on them. And don't worry too much about getting praise for yourself. It will come. I assure you. That is my second point. Look at your environment. The third point to raise your emotional intelligence, develop your emotional intelligence is that do a self-evaluation. With many of us lacks, we feel challenged. We feel afraid to do the self-evaluation for which is very important. That is, what are your weaknesses? Why to run away from the weaknesses? Let me know my weaknesses. Let me diagnose it. Then I will see what I can do for that. Are you willing to accept that? You are not perfect. And that you could work on some areas to make yourself a better person. Are you willing for that? You are not perfect. There is some area where you are right to work. Think over it. Thinking and having a feeling of yes, you are prepared. Once you prepare yourself, you are going to help you in raising your emotional intelligence to a large extent. Have the courage to look into yourself with honesty. Have that courage. The moment you start to have the courage to look inside you with honesty, I am sure that this will be a great step in enhancing your emotional intelligence. Fourth issue, examine how you react to stressful situations. Whenever there is a stressful situation coming in your life, how you react to that? Examine it. You are the best judge. Nobody else can. You know what is going inside you. I can stand outside, observe it from outside, but actually things are happening inside you. So, examine that. That is, do you become upset every time there is a drain or something did not happen the way you want it should happen? Is it like this? You become restless. Things are not happening your way. Or do you blame others or become angry at them? Even when it is not their fault? Maybe you are youngster, maybe you are subordinates, maybe you are colleagues, you get angry. So, things are not happening the way you want they should happen. Or keep yourself emotions under control when things go wrong. Putting all your efforts, but things can go wrong. Keep your emotion intact. Don't get emotion disturbed if things are not going or things are going the wrong way. Fifth point. Take responsibility for your actions. You have taken the action. Own the responsibility for your actions. Don't put the responsibility on someone else. That is, if you hurt someone's feeling, apologize directly. Don't ignore what you did. Avoid the person. Most of us avoid the person. Most of us are not ready to accept that you have done something wrong. You have done something wrong. Even with this person who is junior than you, maybe person who is less than age than you, go directly, apologize. This will help you to take responsibility. People are normally more willing to forgive and forget. Largely you will find people are, looks they will not forgive and forgive you. Largely people are there. So, if you make an honest attempt, I am sure you will agree with me. People will forget and forgive you. And that will help you in taking your responsibility, which is very important component of raising your, developing your emotional intelligence. Lastly, sixth point. Examine how your action will affect others before you take action. When you are taking action, you have taken it. You can't do it. My issue is that before taking action, think about how your actions are going to affect other people. How the actions are going to affect your relationship? Because one of the very important issue of the emotional intelligence is relationship management. Relationship management with others, which I have discussed in my earlier video. So, here you have to maintain relationship and examine that actions, how it is going to affect other people. If your actions or decision will impact other people, put yourself in their place and feel it. If you are in that place, how you will feel it? Feel from that pangal. Would you like to have that experience? Are you ready? That is a good sign. You are ready to take the experience. I am sure that is a great sign in you that you want to examine your actions. If you must take actions, how can you help others through your actions? Once you have taken action, your intention was good. Somehow you have taken action. Once you have taken action, still it can come back. See from the other perspective. Go to those people, approach to those people where you have taken action and see how it hurts them. And again, go and apologize. With honesty, not for the sake of apology, you are going it. Determine, are you prepared to go for that? By apologizing, you are not going to become a small person. Your position will, in fact, where you stand, it will go further high. I am sure the six area which I have discussed with you, my dear listeners, you must have heard it very carefully and I am hopeful and pray and wish that you take action and these actions will help you. As I said earlier also in my earlier video, again I am repeating the point that the contribution of motion intelligence in one success is four times than the IQ. You want to really go up the ladder, you want to be promoted by readiness and speed, what you deserve, you need to develop your motion intelligence. And this emotion intelligence is a very important thing as many of young students are appearing for the competitive examination, UPS, the kind of examination. This will help you controlling your subject matter, your coursework and time management in perspective and help you in achieving your goal with the success in life so that you become happy, your parents become happy, nation also becomes happy with that. Thanks and good luck.