 Hello friends. I'm Sanjay Gupta. I welcome you on Sanjay Gupta Tech School. In this video, I'm going to demonstrate how you can add multiple actions while implementing workflow rules in Salesforce. So if you want to watch our Salesforce training videos, you can search my name Sanjay Gupta on YouTube and you can follow my YouTube channel. So now let me open my existing workflow rules so that we can modify them to implement multiple actions. So here we have introduction of workflow so we can skip that. Now you can see I have two workflow rules. Those are already implemented. So I'm opening this one. So here you can see everything is already set like rule name, object, evaluation criteria. It is already active description, rule criteria, is context, one field each source should be equals to that or email should be containing at gridgmail.com, right? So this is all set. Now here you can see we can set workflow actions. So we can set two type of workflow actions. One is immediate and second one is time dependent, right? So first I'm going to add multiple immediate actions. Then similar to immediate we can add multiple time dependent workflow actions as well, right? So let me edit this. Here you can see all I have already added one action that is field update. So I'm going to add one more that is new email alert. Its description is email alert to context, right? Now I'm going to select an email template. So you can choose any required email template then recipient type. So I'm selecting email field. So on contact we have email field. So that's why I'm selecting this. If you don't have email field on a particular object other than contact. So you can choose any other thing like user rules, related user related contact, anything that is suitable for your record or object. Then additional emails. You can type additional five emails that will be in CC then from email address so that will be current users email address. Now I'm clicking on save. So this way you will see I have created two immediate workflow actions. So this way you can implement as many workflow action as you want to perform. But here limitation is both will be executing when this rule or evaluation criteria will be matching, right? So this is the limitation in workflow. If you want to execute email alert on certain rule criteria or field update on other rule criteria, then you have to implement two separate workflow. And later on, you will learn about process builder. So in a single process builder, we can implement two separate criteria along with two separate actions. So that you will learn in process builder related videos. So here we have one criteria that is rule and evaluation and two immediate actions, right? So now I'm clicking on done. So it is already active. Now I'm going to open my university app so that we can create records. I'm opening it in new tab. So when I will be creating a record, you will see a field update will happen and email will be sent. So let's check field update also what is happening inside it. So here you can see we are going to update description field and with this text, right? So whenever I will be fulfilling rule criteria, then field description field will be updated and email will be triggered automatically. So now I'm going to create a contact. So it's first name is test. Last name is multiple actions. So a rule criteria was having all in between conditions. So I am populating. Let's say I'm populating email address on the extension of the dot tech school at the gmail.com. Because we have email action attached. So for that we require this to be filled. I'm leaving lead source as blank. I'm clicking on save. And if I go to details, you will see description will be having the text. So yeah, it is having the text test description for field update through workflow. Let's check my email box. So here, yeah, I'm having an email that is sent automatically through that workflow rule. So you can see with a single rule criteria, I'm able to perform to immediate actions, right? So friends, if you want to implement multiple immediate actions in workflow rules that those are executed with rule criteria or evaluation criteria. So this is how you can do that. Now, if you want to do same thing with time dependent workflow action, so you can do that also. So if you want to implement time dependent workflow action, so first you need to deactivate your workflow rule. So I'm deactivating it. Then we need to change this evaluation criteria, because if we choose a second evaluation criteria, then we cannot apply time dependent workflow action. So I'm choosing third one, clicking on save. Now I can click on edit. Here you can see now we can add time triggers. So I'm adding one hour after rule trigger date, so I'm setting this. So now after setting this, you can create as many workflow actions as required, right? So similar to immediate workflow actions, now you can add a more than one time dependent workflow actions as well. And if you want to know how they execute, so I created one video based on time dependent workflow action, so you can watch that video to understand how time dependent workflow actions works. Right? So I hope you understood whatever I demonstrated in this video. If you want to watch more Salesforce training videos, you can search my name Sanjay Gupta on YouTube and you can follow my YouTube channel. Thank you for watching this video.