 this is actually my first metrics meeting. Yay! I'm Caroline Cinders, I'm from the anti-arrestment tools team that's under our community tech team, and let's get started. And are you advancing? That's cute. Hold on one sec. There we go. Great. So I guess the main theme of this meeting is was it mean to be a Wikimedia contributor? We'll be hearing from a bunch of different contributors and editors from across the world, which will be super exciting. And this is our agenda, so we'll have some welcomes, introductions, the movement update, contributing to Wikisource, new editor experiences research, which I'm super excited to hear about, and then questions, discussions, and wiki love. And we have a bunch of new hires, which is super exciting. We have Cormac Parley from audiences, Diego Saizé Trumpair from technology, Muska Noor, Ben Verspaugh, Servani Haran, Kultiefang, Ramsey Isler, and Katie Gabigan. So that's really exciting. And we have a bunch of wiki anniversaries, so Brian Vibber has been here for 11 years. Wow. James Alexander has been here for seven years. Jonathan Correll for six years. Andrew Bogot for five years. And it looks like we have a bunch of people that have been here for two years. So we have Chris Schilling, Peter Hendensgog, Eliza Barrios, Chuck Rosefault, James Holder, Brendan Campbell, Gregory Varnum, Josh Minor. So we've all been here for two years. And we also have a lot of people that have been here for one year. So Sam Patton, Melody Kramer, Olga Weislesa, Chelsea Sheen, Danny Kauffman, Pamela Swabi, and Elani Goto. That's super exciting. So now we're moving to the movement update. Hello, everyone. Can you hear me? Yep. So hello, I'm Jorge Vargas, and I'm part of the partnerships and global reach team. As you all know, Maria Cruz is usually the one doing the movement update. But I have the honor this month to take over the very hard job to share with you all of this. This time we're also going to try something new, very exciting, which is having two of our community members pick in Spanish, and I'm going to act as a translator. So wish me luck. So with this, Ana Torres from Multimedia Argentina is going to be talking about Iberoconf 2017. Ana? Hola. Hablo directamente en castellano. Por qué? Si, ese es el plano. Ok, bueno. Muchas gracias por darnos la oportunidad de estar en esta sesión y sobre todo de explicarles un poco más allá de lo que significa Iberoconf, más allá de una simple encuentro regional. ¿Por qué lo hicimos? ¿Cómo? ¿De qué manera? ¿Qué es lo que aprendimos? ¿Y qué significó también? ¿O qué podemos hacer? ¿Qué significan estos encuentros para el movimiento? First of all, I want to give thanks, everyone, for the opportunity to explain what Iberoconf was beyond just being a regional conference. There was a lot more than that, and we want to share what we learned, what we experienced, and how this opportunity can adapt to other things within the movement. Bueno, la realidad es que nosotros, la última Iberoconf que habíamos tenido fue en 2014 y veníamos hablando con los diferentes capítulos y grupos de usuarios que formamos parte de la red desde 2011 en la necesidad de poder volver a tener un encuentro regional que escapara un poco a la lógica que veníamos teniendo los últimos años que era mucho de encontrarnos en las diferentes conferencias que se estaban haciendo alrededor del mundo por parte de Wikimedia. La red en sí misma venía teniendo como muy buenos resultados de trabajo articulado. Tiene grupos y capítulos muy fuertes como pueden ser Wikimedia España, Wikimedia Chile, Wikimedia México, Wikimedia Argentina por la parte que nos toca y también había grupos de usuarios que empezaban a tener una serie de articulaciones interesantes que queríamos incorporar de una manera más orgánica como podía ser el grupo de usuarios de Wikimujeres de España. Since the last Iberoconf in 2014, all of the affiliates that are part of the BetoCup network wanted to go beyond the usual meetups that we used to have in other Wikimedia events. We wanted to change the usual logic of these meetings and just have our own. The Iberoconf network in itself has been doing a lot of good work besides not meeting these conferences for instance a lot of like the bigger or stronger chapters in the group such as Wikimedia Spain, Wikimedia Argentina, Wikimedia Mexica among others have been working together in very interesting initiatives but beyond that there have also been a long and big collaboration with the smaller groups that are starting to join the network. For example, Wikimujeres among others. La realidad es que durante los últimos tres años que capaz para el movimiento Iberoconf en sí mismo no estuvo lo suficientemente activo para nosotros fueron los años en que más trabajamos eso no es una realidad. La realidad es que durante los últimos tres años tuvimos la capacidad de poder delimitar ciertas líneas estratégicas que era lo que nos faltaban para poder impulsar de una manera más ordenada nuestro trabajo. Una de esas líneas casi casi fue bueno fue liderada por Wikimedia México y nació de manera orgánica dentro de lo que eran las demandas y el contexto latinoamericano y tal cual tal cual nos lo estaban requiriendo a nivel contextual y esa fue la niña estratégica de género. Gracias a Wikimedia México empezó con algunas actividades que actualmente están como posicionadas latinoamericanamente hablando al menos que son las editatonas y eso nos ayudó y nos impulsó a trabajar de manera coordinada en los diferentes capítulos y después a nivel de posicionamiento de nuestra cultura y nuestra idiosincrasia local durante los últimos tres años impulsamos más de 7000 en términos de contenido escribimos más de 7000 artículos por lo cual a nivel numérico Iberocop como grupo y como grupo de trabajo está haciendo hicimos muy buen trabajo durante los últimos tres años creo que el desafío de Iberocop 2017 no pasaba por qué podemos hacer juntos porque sentimos que seguimos podiendo hacer un montón de cosas juntos y que podemos seguir teniendo buenos resultados creo que el desafío Iberocop era pasada por preguntarnos a nosotros mismos queremos seguir siendo una red de proyectos y de actividades o queremos ir un poco más allá o queremos ser realmente una red de apoyo y una red que lidera también dentro del movimiento maneras y diferentes formas de generar inclusión de otras comunidades que actualmente no forman parte del movimiento Wikimedia y que sin las cuales no podemos hablar de este movimiento como un movimiento global. All right so in the past three years we just wanted to let know that Iberocop was actually doing a lot of work although we were not able to get together we were able to define our strategic lines organize our work for instance one of the big strategic lines that was organized and this came organically starting to be led by Wikimedia Mexico was our gender strategy we started at the activities that some of you may know the aditatones and we start coordinating a lot of local events local activities we positioned our local context and created over 7000 articles so overall Iberocop has been doing a lot in the past three years for this the challenge of Iberocon was not what can we do together because we're already doing a lot together but we wanted to ask ourselves how could we go beyond this how could we go beyond just doing common events and how could we for instance start bringing new members to our community how can we create or make Iberocop an actual regional group. Yes and then one of the most important things that we generated in Iberocon in 2017 was precisely to be able to give space to especially the smaller groups to the smaller groups that were not so much as their natural place to be able to express themselves in for example on the subject of the strategy or the definition of the strategy 2030 that is when we wanted to design the program beyond what we wanted to be in we also designed a program to meet our limits in our current challenges that went a lot through this idea of how do we do to be able to build a region that is much more inclusive for what we need groups and chapters much more professionalized and how do we do it so that to be able to take that and also to imply a productive discussion to be able to add qualitative topics within what is the strategy or the discussion of the strategy 2030 and also particularly how we give space to those minority groups that for some different reasons were not participating actively. A lot of those smaller groups were not being able to participate actively in the Wikimedia 2030 strategy and we wanted to give them also the space to be able to participate and work discuss and share their opinions so for example we really focused on how to create a more inclusive region how to create a better professional chapters how to make the smaller groups grow and how to overall have a more productive integration of the smaller groups that were not being able to be represented and wanted and needed to have a voice within the Wikimedia 2030 strategy. And those two tracks one was more than anything to favor the professionalization of the chapters and users groups and on the other hand it was precisely to do and link our voices to the strategy 2030 in a way that is stronger and above all more patent given that Ivero Cobb himself as a group we were relatively little participating in the delimiting or yes when the finish the strategy 2030 I think up to that moment there was less plurality plurality plurality of voices so the conference was structuring two tracks based on what all of the participants wanted out of it one track was the capacity building and we brought the needs that some of the chapters and user groups have asked as things were or spaces where they wanted to grow or learn more but also we had a big an important strategy track so we created a track just devoted to Wikimedia 2030 discussions we were cognizant and we were aware that Ivero Cobb was not being very participative to that point and with this we were able to scale up all of the participation and be sure that they are more inclusive and including the project the process. I think that the biggest challenge that the region has is the power to really generate new communities or support the emerging communities in the different countries in which we currently do not have editor communities, that is, Ivero Cobb is a very inclusive network but it is inclusive just to the point in which it is included in the point in which we can get to how I explain the point that is inclusive if we have communities in the countries, that is, we include all those in which we detect that there are editors or emerging communities that can form a part but we need to build emerging communities and then we have an opportunity to really be able to articulate with different counterparts or articulate with different groups of editors and users in different countries so that these come to form part actively within what is a Wikimedia movement we need that to happen because the reality is that if not in a few years we will continue to be the same if we do not want to be the same we really want that Wikimedia movement to be a global movement for it we have a lot of learning learning and challenges and also projects that we have already done and how to face and different strategic lines that we can apply to help mentor these new communities that possibly can be born in the next few years and then we also learned that these spaces of employment and work are extremely necessary beyond the employment spaces that we can find in those that we can find the different conferences we need to find regionally because many times there are very minority groups that are only represented in these places in these spaces and the opportunity and the voice to be able to include in different debates to be able to continue forward and to be able to continue growing and to be able to continue generating a network at regional level that is stronger and above all more diverse than what we all seek. One of the big learnings was definitely the big challenge that we have which is how we can really support every community that is trying to exist within a region. We want to be inclusive and we are inclusive as a regional group as long as there are community members or people that we know that they're doing something. However, we want to work together with other community members for them to be able to be part of the Wikimedia movement besides the work that they're doing. We don't want to see ourselves as just being the same group as always, but we want to be able to mentor these groups, support these groups and be able to have the different projects, different strategies, different learnings, a way to bring this emerging communities as part of the group, support them and make them part of the region. Our other big learning was the fact that we definitely need a regional conference. We get together in all of the major Wikimedia events. However, not all of the groups in the region are there, particularly the smaller groups that cannot have a participant in one of the major Wikimedia conferences. And for this, we think that in regional conferences, such as Iberacon, Iberacon was very important because we were able to bring them a voice, they became part of the discussion and we were able to finally get all together and reach that goal of inclusivity. That's our final goal at the end. Yes, I think that Iberacon this year was like a call to attention for all those who have been part of the region. I think we have a lot of potential to grow, especially from this part, especially in the topic of mentor and in the general issue of strategies to make this movement really global. We cannot forget Central America, we cannot forget Paraguay, we cannot forget Bolivia, we cannot forget all of the countries that are currently not part of it and we do not know very well what will happen if we do not take responsibility for that to include them and that they are part of it. And really there we can talk about that we are sharing all the knowledge at a global level. I think that Iberacon is an opportunity right now, more than a network of work, especially right now, it is an opportunity to make the knowledge grow, an opportunity to make the movement more diverse, an opportunity to make the movement more inclusive and an opportunity to support each other to be able to continue to grow in terms of the goals and the strategic direction that we have in a very similar way. Apart from that it is a community of diversity, we will continue to work on gender issues and especially this type of conferences also helps us to have concrete results, one of those results, apart from involving ourselves in the debate on the 2030 strategy, one of the best results was the letter of Buenos Aires for the first time, we were able to sit down and we were able to limit what is what we consider to be with my foundation can help us and what is what we consider to be that we want to change or in what we do not feel represented and I think that is a fundamental step because we go from the most of the complaint to the most of the propositions, that is, we went a step further forward and we were more clear in our petitions and we know that we are currently working with people from the foundation to which and which we thank you very much for the fact that you are attending our demands but I think that particularly this type of meetings and but 2017 served for three things very specifically the first to determine that we have to do something we have to do something to continue to include different emerging communities and we have to do it already the second for the first time to be propositions with our demands and and raise the voice and know that you from your place hear us and the third regional meetings are fundamental to involve minority voices that are already in the movement but that do not involve us because they feel very alone if they do it from their spaces and from their local contexts so we continue to need these meetings in these meetings as a fundamental piece to continue to work in a very diverse way so as our final conclusion in our idea of making this movement way more diverse we realize that we need to be responsible as a barricade to have a big opportunity to make knowledge grow to bring more and more people and we see a great opportunity in a barricade to be inclusive and diverse this continues to be in our strategy diversity continues to be one of our main pillars to work on we will continue to be working on gender-related activities and out of Iberacans I can conclude that there were three concrete results one was the Carta de Buenos Aires which was an opportunity for us to be able to limit and phrase what we really wanted the thoughts that we had related to the Wikimedia Foundation how we thought we were not represented how we thought they could help how we thought that they were changes that could be made and how we're able to evolve from complaints to specific proposals and that for us was very important secondly we were able to be more inclusive and we learned that we need to continue to be more inclusive bringing more people and more groups that cannot be represented and this goes to the third one which is a regional conference is definitely needed there are smaller groups that cannot bring their voice to other different spaces or conferences they're way more comfortable now that they have this opportunity and for us this was a very very big learning that's all thank you Carmen ahora va a hablar de wiki women camp Carmen you're gonna talk about wiki women camp bueno buenos días a todas ya todos agradezco muchísimo esta oportunidad de compartir lo que vivimos acá en la ciudad mexico hace ocasiones wiki woman camp 2017 good morning i'm very happy to be here i'm very grateful of this opportunity to be able to share with you what happened a month ago in mexico stated with wiki women camp bueno pues yo pensé en hacer esta presentación muy breve primero decir que fue wiki woman camp wiki woman camp es 2017 en ciudad de méxico es la continuación de el primer camp de mujeres que se hizo en buenos aires argentina en 2012 en donde muchas mujeres que trabajan participan en el movimiento wiki media se juntaron para pues platicar de sus experiencias casi todas negativas sobre la participación de las mujeres en wiki pedia so wiki women camp is basically a conference where a lot of different women get together we this is the continuation of the first camp that took place in Buenos Aires in 2012 and overall this is an opportunity for women around the world that are part of the movement to get together and discuss experiences unfortunately usually negative on how they participate and they see themselves represented in the movement después de que nos dimos cuenta que había pasado mucho tiempo de cinco años de 2012 a la fecha decidimos hacer un nuevo nuevo encuentro porque consideramos que estos encuentros presenciales son muy importantes para el movimiento y son te deja muchísimo más aprendizaje que un encuentro en línea comparte es no solamente en las sesiones sino en el después en el recorrido del hotel albeño en la comida después cuando paseas no es nada más es la hora que tienes para hacer tu presentación y resolver preguntas no for us it was very important to make a essential event an in person event because going beyond just sessions online was very important being in person allowed us to share beyond the sessions to share when we're walking around to share and talk and get together when we were just getting food together and for us this in person events definitely continue to be very important y bueno una de las cosas que de los resultados que dio este este encuentro fue que nos dimos cuenta que todavía falta muchísimo trabajo por hacer en cuestiones de género en el movimiento wikimedia pero también nos dimos cuenta de la importancia que le ha dado la fundación a este punto el apoyo que tuvimos de la fundación fue admirable nos nos hizo poder sacar el encuentro adelante pudimos también tener una sesión de estrategia de cómo lo vemos desde desde la visión de las mujeres como vemos al movimiento en 2030 pudimos tener una sesión con cathering que nos resolvió muchísimas dudas del movimiento de su dirección pero pero también se construyó como una relación más cercana más de amistad hermandad preguntando cosas que tal vez no tendrían que ver mucho con el movimiento pero que también nos sirven de contexto para la toma de decisiones que se tienen en la fundación. Definitely one of the big results of this component is that there's a lot of work to be done in gender related topics around the wikimedia movement we were able to recognize in the conference is a big conclusion that there's a lot to be done and besides that we also recognize that the wikimedia foundation gave us a lot of support we were able to make this happen thanks to wikimedia foundation there was not only a lot of support from them but we were also able to link this to the 2030 wikimedia discussion from a women perspective we were able to see how from the women perspective we would relate to where the movement would be going and finally we were also very grateful to be able to have cathering there we were able to have a big session where we were just asking her a lot of different things and just overall create a closer relationship that we were going beyond just the typical online we used to have. And within the challenges that we faced we organized the event we had planned towards the end of 2016 because of a question of the approval of the grant didn't happen and then one of the main challenges that we faced was that we didn't have a venue they had modified the prices the costs of the flights of the pedagogy etc but in the end I think we did a very good team in the organization we were participating Ana from wikimedia argentina and the entire wikimedia argentina wikimedia mexico wikimujeres and also the foundation it would not have been possible without the support of alec juan de cacy the accessory to solve things i don't know within the events that i participated in an organization within wikimedia mexico as wikimania there were things to which i did not face as having to rent a wheelchair contemplation spaces for people with disabilities these things are very important because sometimes we do not contemplate them also having a space in case some of the women wanted to bring their daughter's son and have a space where they could be attended are things that you have to contemplate and that I have tried to contemplate them or have them in mind since the editaton that are exclusive events for women there was a big challenge and one of the learnings was the big challenge that we had to just organize the event when we came to it there was we didn't have a venue the plans that we initially had had to change tickets clean tickets everything changed and we had to just come up again with a lot of planning and that was a big challenge however we had a great team that was able to make this happen we had wikimedia argentina all of the staff helping us we had wikimedia mexico we had wikimedia mujeres and we also had the wikimedia foundation as part of this team we had a big support from casey she was there giving us a lot of support and we definitely learned a lot from this event compared to other events that wikimedia mexico has had as taken including wikimedia wikimania a couple years ago examples of this we learned about challenges like having accessibility as a consideration that is needed what if we need accessibility for wheelchairs what if we also need a space for women that need or want to bring their children and be part of the event how can we be able to keep this part of the event these are things that I keep in mind for example when I bring them to the edit atones which are editathons just for women and this was definitely a challenge that came with a big learning for us el más importante y es justo la fotografía que tenemos en la presentación es que creamos una red una que nos estamos apoyando que tenemos distintos proyectos en todo el mundo que buscamos combatir esta brecha tan triste en wikimedia y no solo wikimedia sino en la sociedad esta brecha de género y vamos a un espacio muy amigable en donde nos con pues nos contamos cómo resolvíamos la misma problemática que hay en todos los países me importa la región del mundo pero tenemos la manera de resolverlo porque hicimos una red de solidaridad de mujeres y la última foto que yo puse en la presentación pues eso es lo que resume no fue la última sesión hicimos una red tangible de estambre pero esto está sucediendo en la realidad no tenemos un chat por ejemplo un telegram en donde nos estamos preguntando cosas donde nos estamos informando de otras y bueno no esto no acaba aquí o vamos a seguir haciendo que será el próximo wiki woman camp y y tendremos que seguir trabajando juntas y as a final conclusion definitely for us we were able to create a network of women a network of solidarity that was able to create a space where we could support ourselves where we could start thinking about projects in from a global perspective and also from a local perspective to fight this huge gender gap that exists not only in wikipedia but just overall in society we were able to create a friendly space where we can just share experiences how we address different challenges that all of them had all of us had in different parts of the world but we're the same finally i think that the best way to just show the conclusion of this was this last picture during the event and it's the last picture that i'm sharing with you right now we made an actual tangible web an actual network that just shows how we were able to create this amazing network of women to support each other we started actually having specific actions out of it we created a telegram chat for instance where we share with this cuss we support each other and there's definitely much more to go there's much more to be done and we are looking forward for the next wiki woman camp that should take place thank you very much finally i want to thank you all for this opportunity and i definitely need to have an opportunity to thank everyone that was part of this all of the volunteers of wikimedia mexico ivan and salvador that were able to take a couple of days off just to support us all of the women that were part of wikimedia mexico all of wikimedia argentina and also thank particularly maria safidario wikimu heres thanks to her this was able to happen she was able to motivate us and i really want to thank her for this again thank you very much and um i think that we can move forward gracias all right now i have the challenge to share some other updates in 30 seconds one will be definitely very important the draft of the movement strategy direction as we all know we are discussing the wikimedia 2030 strategic draft after wikimania a lot of different comments and also through the wikis have been coming so please keep coming up please keep discussing there is going to be a second draft published sometime in early to mid september after that we will have a two-week period for community review so if everything goes according to plan this final draft of the strategic direction will be posted by the end of september susa also completed a how-to draft for community members to design and build their own training modules so check out the link and finally talent culture launched an inclusion survey this inclusion survey is open to all of wikimedia foundation staff contractors temps interns participation is voluntary and we really encourage candid responses so participate if you're interested in being part of this inclusion survey the link is in an email sent by angel a couple days ago and it closes tomorrow september 1st and coming up in september there's going to be wikimedia se annual meeting september 22 to 26th in poland this is the sixth annual conference and um it's going to be very interesting check it out when it's coming up and finally for the 2017 wikimedia strategy process september as we mentioned is very important draft 2 will be out there mid september and there's there's going to be two weeks for community review so please continue to add comments please continue to help us shape how wikimedia 2030 will look like thank you carolin i think you're back to you hi everyone uh i'm really excited to introduce sonia bomb a user london jack books she's going to be talking about contributing to wiki source sonia you ready i am great hello everyone and can you hear me we can okay great uh i'm sonia bone and i'm a volunteer contributor at the english wiki source and i wanted to thank you for this opportunity to speak about it uh just to note before my talk that i do not represent wiki source but i speak only of my own personal experiences and opinions uh let's see for those not familiar with wiki source it's a wikimedia foundation project an online library of free content source texts with genres from poetry to technology fiction and nonfiction and dictionaries and encyclopedias all transcribed from original source texts by volunteers several tutorials are available online written and presented independently by contributors that explain how to edit wiki source i will talk about the whys of contributing and what it means to me next slide please purpose a little background information back in the 80s i stumbled across a two-volume set of collected poems from 1916 written by a woman named florence earl coats born into a family of philadelphia quakers lawyers and abolitionists her poems sing of universal themes such as life death grief hope and striving for the stars despite hardship and toil for two decades i knew nothing about mrs. coats's life but i had grown to love her poetry between 2007 and 2009 through extensive research i gathered enough notable information together to create her wikipedia article my introduction to wiki source that same year involved a contribution of mine being marked for proposed deletion i had self-published a pamphlet of public domain war poems written by mrs. coats and thought i would host the work at wiki source but there was concern that as a self-published anthology it has quote a collection copyright for you cannot produce a new anthology with the same works in the same order end quote after some more discussion another contributor suggested that an even better contribution would be if i provide the wealth of transcriptions from the poet's original publications i ate some humble pie and reconsidered my purpose for contributing two years later i successfully finished adding mrs. coats's complete works to wiki source and most of her fugitive poems during that time i was also drawn in by the writings of other authors and poets and my interest in the project expanded and continues to this day editing wiki source allows me to exercise many of my hobbies and skill sets such as reading proofreading and image editing my contribution at wiki source consists most mostly of proofreading texts proofreading involves side-by-side comparison of an image of original text with ocr generated text general formatting is required but often more technical formatting is called for other contributors have greater technical skills which i lack and are available to help when more difficult formatting is needed i also enjoy working with images high quality image reproduction makes for a quality product and is an important aspect of proofreading texts with illustrations texts are transcribed letter by letter word by word line by line and page by page attention to detail is key i believe one should take on the task of proofreading with a heart and dedication of a monastic scribe just to note the image on the slide is a platinum print photograph of florence row coats that i found pasted into the front board of a volume of her poetry which i purchased online i scanned the photograph and placed it into the public domain at wikimedia commons it was restored by a wiki commons contributor and is now a featured picture next slide please lessons learned editing wiki source is a community effort collaborative projects exist such as proofread of the month but in many cases you'll find individual contributors working on projects by themselves in which they hold particular interest where consistency of formatting is concerned which is sought after this can be a positive thing be courteous even though no contributor can lay claim to any part of wiki source and contributors are free to edit where they choose it's my opinion that a certain amount of courtesy should still be exercised when considering proofreading a work another contributor is working on asking permission first is advisable and courteous best practice not all contributors agree on best practice where formatting is concerned there are often several different formatting methods available for text rendering and much comes down to personal preference and the nature of the work itself a good rule of thumb is to keep formatting as simple as possible and consistent throughout a work annotation the practice of user annotation of texts has been a point of discussion at wiki source and there is guidance available but generally speaking a clean text is preferred one permissible and encouraged method of annotation is wiki linking within the wiki source project this practice allows readers the ability to cross reference other works and author pages hosted at the project in a way that doesn't alter the author's original message it's my opinion that just as one would not mark up a physical library book with embellishment or commentary one should not add to modify or remove content during the transcription process of a wiki source library text with rare exception wiki linking within wiki source is one exception and its implementation invites us to take part in a larger conversation next slide please the bigger picture whereas wikipedia is a source of information wiki source is a source of inspiration a library of ideas where authors speak for themselves through their writing it's the responsibility of the reader to discern fact from fiction truth from error in the words of robert m hutchins from his 1951 preface to the great conversation i quote the task of interpretation is the readers this is the machine machinery of life in the hands of free men end quote lines from shakespeare's hamlet read he that made us with such large discourse looking before and after gave us not that capability and godlike reason to fusten us unused end quote it's our capacity to reason that some believe separates man from beast whether contributor or reader at wiki source with an open mind one will find oneself immersed in a conversation a discourse of ideas interaction with wiki source helps us to remember our past and allows us to build upon the lessons of the past in order to create a better future it's an opportunity to use our godlike reason to benefit not only ourselves but the world at large wiki source volunteers make this discourse of ideas accessible to everyone to learn from and enjoy it's the bigger picture of why i edit consider joining in on the conversation search the project for a favorite author's works to see if there are current projects to work on or fill in the gaps by starting your own project perhaps introduce yourself at central discussion and ask other contributors about ways you can help or jump right in to the current proof feet of the month editing wiki source may appear daunting to a new contributor but having a purpose and a desire to contribute is half the battle take things slow ask for help and have patience with the process as well as with other contributors be sure to come equipped with an internal motivation to contribute for editing a wiki can at times be a thankless job yet highly rewarding thanks for listening and happy editing thank you sonia that was an amazing presentation and i am excited to introduce abby and neal to talk about new editor experiences research i'm abby rips to the lead designer at wikimedia foundation and this and i'm neal patel quinn product analyst in the contributors team and we want you to meet lenka lenka we met lenka in the check republic in berno she's a customer assistant and uh in her spare time she reads a lot she runs a book club she travels with her friends and she's also a new editor uh she first learned to edit wikipedia when she was went to check out the senior wiki wiki club in bernel public library for her mom who wanted to meet some more people and at that wiki club lenka met people and she learned about contributing to wikipedia she practices in her sandbox and she's created an article about on english wikipedia about a movie she likes um since her first wiki club she hasn't edited a lot we're not sure if she'll continue editing but um we're not sure if she'll continue editing or not but she is a prolific editor on trip advisor she writes a lot there she gives feedback on places she's gone she likes contributing there and she feels fulfillment from that because she can see her contributions she can see the impacts of what she's done there she likes that so also meet fluid we met fluid in seoul korea seoul south korea she lives in seoul and she's focused on creating and spreading more awareness about feminism and women's issues she writes on her own website on twitter a korean wikipedia about feminism called femi wiki and on korean and english wikipedia's and she attended she first started editing wikipedia when she attended a wikipedia and femi wiki editathon in seoul she mostly translates english wik she translates english wikipedia articles about feminism and women's issues into korean and then adds them to femi wiki and korean wikipedia she taught she told us that the satisfaction level is high for her she likes how information is being stored on wikipedia that it's open it's going to be there for a while she likes contributing to the feminist movement and she feels it will help creating more awareness on the issues she cares about she's made 176 67 edits and her last edit was on august 21st signs are that she's going to keep going thank you sabi we met lenka fluid and 62 other editors we're not gonna do that just embarrassing but we met lenka fluid and 62 other fascinating editors in the check republic and south korea we went in may and june of this year as part of a project we call new editor experiences so we know that when new editors are able to join wikipedia and to successfully learn to contribute they make us better more complete and balanced as an encyclopedia and more vibrant as a community so to learn more about what works and what doesn't for new editors we wanted a chance to get to meet some of them face to face and hear their stories directly we in particular we wanted to learn about their backgrounds and motivations what they do for work and play particularly online and why we also want to learn about their engagement with wikipedia how they first found out about it how they use it how they first learned there they could edit and why they decided to give it a try and finally we wanted to learn more about how the people and the software they encountered as new editors shaped their experience and how it shaped how they continued to edit or didn't since we only had the resources to visit two communities we picked the korean and check wikipedia's for a couple different reasons first they're both mid-sized wikipedia's with about 700 active editors per month and most of the research and product development related to wikipedia that's been done has tended to focus on the biggest wikipedia's like english and german in addition the check republic in south korea where these products are based or small countries it makes it easy to travel around and meet a lot of people in a short period of time and there are also countries that are far apart which allows us to see how patterns of new editor experiences compare across different societies and finally the check chapter is particularly well resourced and has some particularly well developed new editor programs like this seniors edit wikipedia course and we want to see how that impacted the check wikipedia's relationship with new editors so we email so defined participants we emailed essentially all the users who had registered and started editing these projects within the past six months or a year we also we also look to recruit from a small set of experienced editors who we knew interacted a lot with new editors whether by writing on their talk pages reverting their edits or leading new editor programs and we thought this was particularly important because in addition to knowing how new editors experienced our projects we wanted to learn how our projects experienced new editors our emails simply explain the purpose of the project and ask the participants to help wikipedia by meeting with us in person telling us their stories and somebody asking you to meet in person for an hour and a half and offering nothing particular in return might not be the best possible sales pitch but an inspiring number of people responded and we were able to meet with 64 editors in total 30 of them were in South Korea and 34 of them were in the Czech Republic of those 64 editors 74 percent were new editors and 26 percent were experienced editors we also broke down our new editors into retained new editors whose activity stretched over at least a month and non-retained new editors who didn't and of our total 64 editors 33 percent were retained new editors and 41 percent non-retained new editors in addition it's worth noting that of our new editors 81 percent were organic in the sense that they started without going through a formal program like an eddathon or course assignment on the other hand 19 percent did start that way and this is consistent with what we expect that depending on the community program editors can make up a significant proportion of new editors but organic editors remain the large majority back to abby okay so i'm going to talk a little bit more about our process our methods so this is design research which means which means we were trying to learn from the people what they need so we can better serve their needs and we chose the methodology of contextual inquiry which means we go where people are to learn from them in their context we did individual interviews for about an hour an hour and a half with each person and we observed them using their technology and working on the web in the various contexts that they do including on wikipedia um so oops sorry um so i want to talk also about now a little bit about what we learned there were 11 findings in total and you can see it all in our our deck on on media wiki um but i'll give you a little preview here um so while wikipedia editors have a range of interests needs and behaviors and backgrounds they share some common traits and behaviors that define how they spend their time so generally people are curious and proactive learners and they have to decide how to spend their time in the things that they're not doing when they're working and doing other responsibilities so is it wikipedia is it the other things i'm interested in um and people generally we observed in this research do more complex tasks on desktop and then simple quick tasks on their mobile phone um so personas we found some we observed different behaviors and motivations in this set of people that we spoke with and we developed some personas around around what we observed personas don't represent an individual person but they represent an archetype of a behavior or motivation and these six personas are those motivations those patterns that we saw in the data so i'll talk about two of them a little bit um so the the reactive corrector for example there are people who fix obvious errors and then the knowledge sharers are people who have a desire to share their topical knowledge with others and they want to participate in the wikipedia mission you can read about all the rest in a lot more detail in our report and we're going to use these to help guide our decision-making as we move forward um another finding is that um wikipedia is known internationally as a respected information source this is an asset for attracting new editors who want to shape and leverage its formal record and it's called the global audience people primarily begin reading wikipedia by going to a search engine and then seeing it in the top of the results and that implies that it's trustworthy and in authoritative but then this this wide reach and the stature can also increase the pressure on new editors as they feel their edits need to be perfect or sometimes that they feel like they're not qualified uh to edit what they describe as a formal encyclopedia and another finding is that um many new editors are convinced to edit by people who they trust and the most promising benefit of these people who are inspiring people to edit is not just that they're recruiting editors but also that they teach people how to edit over time and they're accessible to those people that they've inspired for example one of the people we met in Czech Republic was inspired to edit by his priest he's an expert in organ so he has been editing a lot um another one is that many new editors were confused about how wikipedia works or where or we're not aware that their understanding of the operating model is incorrect once they started editing most new editors did not understand wikipedia's policies and the rationale behind them many new editors were not aware or or had not interacted with others on wikipedia the um new editors having difficulty engaging further with wikamedias they have difficulty engaging with the culture because sometimes the community functions are hidden to them so it's hard to find talk pages and history pages and things so where people can connect with a greater culture um so new editors often search outside oh i think i was on the wrong slide um while new editors did face challenges navigating the technicalities of editing they were most thwarted by the structures and policies regulating contribution to wikipedia they were confused how to apply the fault the policies and by the rationale behind them for those who it with experience and contributing to other online platforms wikipedia's rules and policies were different different than they confronted um were often different than they were used to in other places and new editors go outside uh they search outside of wikipedia for help they find unwiki guides and help pages time consuming difficult to digest and sometimes they don't even know that they exist if they struggle to find help they might not ask other editors because they don't know that they can or how to like i said before talk pages and user pages are are not noticed sometimes uh and also without finding the help they need sometimes new editors will leave mistakes or errors there for other editors to have to to clean up to work on so that's just a high level sample of some of the findings we saw and um there are next steps we're moving forward about working with teams in the foundation and the check republic community and the south korean community to decide how we're gonna apply this this these findings we're gonna do workshops and collaborate together and do collective decision making all along the way with the community um so and we would love feedback we'd love to hear your thoughts are you interested in retaining new editors come along talk with us on the talk pages go to media wiki here uh here's the link uh where you can go we'd love to talk with you and hear from you and thank you great so we're almost at time but are there any questions any discussions anybody here have a question irc so not a question as such but i've had a couple of people ask me to pass on uh huge amounts of thanks to sonia in particular for the presentation it was really lovely to see um and thank you that's all i think i think sonia deserves a round of applause great well we have i think maybe two minutes for wiki love any shout outs obi hello so just uh another thank you to our our spanish um presenters and some love to Jorge for doing the translation which is super hard totally yeah thank you so much for all of our presenters i guess we're at time um oh one more i just wanted to give janice some wiki love because she cleaned and packed a soft desk and that was a big task so thank you janice thank you janice um great also lunch will be served on the third floor so i guess yeah let's break for food