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Published on Oct 31, 2013
Here are some basic questions and answers FAQ
1) What type of business can use this program? Any business that interacts with customers from contractors, to churches, business purchasers, and home businesses the list is endless. If you want to attract new customers, send out announcements, promote a cause or simply keep your existing customers up to date on your business activities
1) How will this get my business new customers automatically? By using grab promotions you place a keyword and your assigned short code anywhere you like on a window, sign or ad and when potential customers see it they text your keyword to the short code and get a coupon in return to use at your shop and their information is automatically stored in your CRM database
2) How will this help my business grow? You send promotions instantly to customer's mobile phones either to your entire database, individuals or use custom categories to encourage customers to purchase products and services they may not have in the past
3) What do I send them to come to my store? You send them an announcement or promotion you are running and give them an incentive a direct call to action to come in. Inform them you have a buy one get one free or 10 percent discount on specialty items
4) How will my relationship manager help me? Your relationship manager will help you with marketing questions, campaign ideas and software support questions as well as keyword management and importing your existing customer's list into your database It's part of the Business builder package.
5) What if I don't have a computer in my shop to log clients or redeem customer coupons? Part of the business builder package you will receive a 10 inch android tablet so you have a handheld computer to do the job and it's great to walk around the shop and interact with your customers to obtain more information
6) How will the loyalty program work to keep costs down and generate more revenue? We can turn your merchant account into a sales tool by eliminating fees and reducing rates that your credit card processor relies on for profits and customers that are enrolled in a program return four times more and spend twice as much because earning rewards influence a customers buying decision