 If there's an item that you want, but we don't have it at any of the University of Toronto Libraries, first contact your liaison librarian. If your liaison librarian encourages you to use our interlibrary loan service, then you can go ahead and press the item from another library system using RASER. RASER is free to use for students, faculty, and staff members. Keep in mind that it can take weeks for items to arrive, particularly if a book is coming from outside of Canada. Let's imagine that we want this book, but Chip White Chiefs, 1690 to 1890, an annotated listing. The only copy that we have in the University of Toronto Library System is missing, so we'll have to order it from another library system. To access RASER, go to the library website at utm.library.utoronto.ca Scroll down to the icon that looks like an ancient Greek temple that is labeled Borrow from other libraries, and click that. You may have to scroll down and click RASER. Ignore the first time at user's link. Your user ID is the 16-digit barcode number at the bottom of your T-card that starts 217610. Your password is your uter ID. Your library is Toronto. Then click Login. The easiest way to make a request is to use the blank request form, which you will find on the left-hand side of the screen. The main thing to remember with the blank request form is to choose the appropriate format. If you click Format at the top, then the dropdown will reveal a list of formats available to you. The default form is for journal articles. If we choose Books instead, we see that the form changes. Fill out as many of the bibliographic details as you can. For a book, the most important details are the title and author. If you need a particular edition, then you will probably need to fill in the publisher, place of publication, date published, and edition number as well. If you want to request a journal article, then the title of journal is necessary, as well as the title of the paper, date published, volume, issue, and page numbers. If there are some details that you are not able to confirm, just do the best that you can. Our team are experts and will be able to fill in the blanks. Finally, scroll down to the bottom of the form. The main thing to consider here is the pickup location. The pickup location will default to your home campus, but you may want to change this to one of the other campuses. Now you can go ahead and click Request. If the item you request is an article, then it will be scanned and emailed to you. If you requested a physical item, such as a book, then you will receive an email when the item arrives. Bring your T card to the Information and Loans Desk to pick up the book. We generally hold items for seven days. Keep in mind that the Loaning Institution sets the terms for how long you will have the item, not the University of Toronto. This means you will not be able to renew the item, so keep the due date in mind. You should return the item at UTM in our Dropbox or at the Information and Loans Desk directly. If you need any help, feel free to stop by the Reference Desk at the library. Email us at askutml.utm at uterano.ca or use the online chat from the UTM Library homepage, and we can help.