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SDGC19 | Steph Hay: Designing For Trust

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Published on Dec 24, 2019

Steph Hay of Capital One speaks at SDGC19 in Toronto.

In this talk, Steph shares how one organisation pioneered emotionally compelling design that impacted cultures on a global scale.

Find the slides: https://www.slideshare.net/sdnetwork/...

Join the global service design community: https://www.bit.ly/SDN_Slack

Become a member!
https://www.service-design-network.org

Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesig...
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesi...

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