 with Jeff Kelly and we're live at the dot-conf conference. This is Splunk's big customer event. This is, I believe, the fourth year. The second year for theCUBE. theCUBE is SiliconANGLE's live mobile studio. We go out to the events. We extract the signal from the noise. We find the best guests and bring you their insights. The team Narcade is here. He is the general manager of the emerging technologies and innovation group at Wipro. We love to talk about the services angle here at SiliconANGLE Wikibon. Services is really where the business value is realized. Natine, welcome to theCUBE. Thank you. So Wipro is an organization that has really exploded in the last decade and really in the last five years has risen to prominence as a global player. But why don't we start with Wipro? Give us an update on the company and then we'll get into your organization. So, as you know, Wipro is one of the major system integrators. We started out of India, but we are a global player now with operations in more than 80 countries, about 145,000 employees worldwide. And over the last few years, over 900 customers. So, in fact, our employee base is also as diverse. We have about 50 plus nationalities in our employee base. So, Wipro has become a truly global SI from that perspective. We've also increased our portfolio, services portfolio accordingly, ranging from product engineering to IT services to business process outsourcing. And we are constantly looking at new areas, new technologies. And that's how we spotted Splunk a couple of years back. So, talk about the emerging tech and innovation group. You're the general manager of that group. It sounds to me like you run all that good stuff. What is the mission of that group and what's the role? So, what this group really does is look at three to five years kind of timeline and look at the kind of technologies that may become mainstream in that time frame. What are the trends that would essentially be big trends for the technology industry? And then we look at what those trends means for our customers, for our business. And then essentially we chart out a strategy in terms of what sort of new solutions, service offerings, or even new business that we may get into. And that's essentially what I do. So, this is part incubation, part future scoping, part really scouting for new technology and trends and aligning your business priorities with those trends. So, what are some of those big trends that you're seeing? Everybody always talks about cloud, mobile, social, and big data. I don't know if you see those four, but maybe you could either confirm that, unpack that, maybe give us a little color on sort of what you see as the big mega trends and then we can talk about how you're adapting to them. So, you mentioned a lot of those trends. Cloud is obviously a big trend. And that's something that I've been tracking five years, since last five years. And we have actually created a new practice or a service line around cloud technologies. Similarly, mobility, we have now created a new service line out of mobility. Besides the three things that you talked about, cloud mobility analytics, there is a big trend around M2M or Internet of everything. So, that's one area we are focusing on. We are focusing on the next generation of devices. These are essentially miniaturized sensor platforms that you can use to connect physical world with IT world. So, we are focusing on that. We are focusing on the next generation of user experience. We have seen touch coming in in a big way in the new devices and applications. Gestures are following and there is a lot more going on in that essentially how you are connecting with the technology. So, that's another area. You mentioned big data. Again, big data, we have seen step trends. The first trend was really to get your arms around, manage big data. The next trend is really how do you make sense of, how do you extract value out of this large amount of data that you have available both internally and externally in your enterprise. That's where a lot of the future focus is going to be. Jeff Kelley, you just did a study looking at customers of big data and basically one of the conclusions of the study was they are not getting as much value as they possibly would like and the gap is expertise. Yeah, the gap is a couple of gaps that we found. One is expertise. One is really having a clearly defined business use case and I think those two kind of are related. But I think you touched on it right there. The next really not necessarily wave of innovation but the next area that really needs to come into focus is how do you extract value from all that data that we can now store inexpensively thanks to things like Hadoop and other low-cost scale-out platforms. Being able to store and process all that data is great but ultimately you've got to extract value from that and in a sense that's where Splunk comes in and that's kind of their value proposition is that they allow companies to do that. They've got Hunk in beta but their new product really focused on allowing business analysts to really start examining data inside of Hadoop in a much easier, more iterative way. But beyond just Hadoop, what are you seeing in terms of the different players out there not just the vendors but your customers? What are they doing to try to start extracting value? Are they investing in applications and things like Splunk or are they doing some homegrown application development? What are you seeing in terms of trying to take that next step and get value from all that data? You see all varieties. There are some customers who are looking for up-the-shelf solutions and there are a few that are available. Splunk is a nice platform to look at the machine data, analyze it, correlate it. There are some customers who are looking at building their own secret source, building their own applications and algorithms. This might change in the future but at present there is very little that's out there that customers can buy and use. So as you go into customer organizations, what are you advising from a services perspective is that we'll come in and we'll help you build an application to actually start driving value. How does a company approach that problem? It's again based on the objective of the customer, what sort of use cases you have at hand and essentially a lot of what we do is really help customers identify the areas where the value lies and then how to extract that value and how to essentially use the insights that you get from the big data into creating a new business model, enriching your interactions with your customers or potentially identify new business models or new sources of revenues. Yeah, I think identifying those initial use cases that are going to deliver value but also spur further investment in big data so that you can start building more applications and extend it throughout your business or keys. So you need those early quick wins. So are you seeing that happen or are you seeing a lot of false starts at companies out there who don't really necessarily grasp what that killer initial use case is? How do you advise people to get started? We look at it, we talk to clients, we talk about start small but in strategic areas. How do you approach it? How do you advise clients? The same thing. What we really advise our customers is look at areas where you're going to get the biggest bang for your buck. You need some spectacular demonstrators initially for your stakeholders to buy into the technology, buy into the concept. And sometimes part with their data. It's not easy to get all the data that you need even in one company. You need to have some solid business case even to accomplish that. That's what we advise our customers. So we're tight on time so I want to come back to Splunk, we were talking off camera. You guys are Splunk reseller, correct? And then you're also doing a lot in terms of security. Real-time security monitoring. You're doing infrastructure analytics. And you also said you're looking at Splunk as a platform for operational analytics. I wonder if you could talk about that a little bit. What does that mean and what are customers asking you to help them with? A lot of information on how the business operates actually contained in the application logs and the logs that you get out of your IT infrastructure. And Splunk actually allows you to get to this information easily and in a near real-time fashion. And you could actually create dashboards that provide you visibility into how your business is running. What are your orders per hour from your e-commerce site? Are your customers facing problems checking out in what areas? So there's a lot of the business metric and business information you can glean out of the machine data that you're gathering from your IT systems. Those are the kinds of things that essentially links Splunk to the business value. And then also security is an area of focus. I wonder if you could talk about that. What's the state of security? How is Wipro helping its clients deal with this never-ending gap between being secure and the bad guys penetrating and stealing our ideas, our business, knocking our sites out. It seems to be this never-ending gap. How are you helping close that? I think everybody now realizes that security is not like any other IT application that you implement and then you manage. It's ever-changing, ever-evolving. You need to be diligent. You need to be looking at all of the activity. You need to look at all of the outliers. And that is where our focus is. It's really looking at all the different patterns, how they are correlated, and then how do you essentially protect against the untoward events. And that's essentially where our focus is. And Splunk is a great tool to implement more active and agile enterprise security. We're out of time, but I'll give you the last word. Anything you want our audience to take away, Wipro-related, your relationship with Splunk, anything about the event, just to give you the last word. I'd probably talk a little bit about how Wipro is approaching Splunk implementations. Many of our customers tend to look at Splunk for a point application. I'm going to use Splunk for security information management. I'm going to use Splunk for infrastructure security or something else, infrastructure monitoring or something else. But Splunk really is a platform where you can get all of your machine data and then essentially implement use case after use case in a variety of areas, be it monitoring, be it predictive alerting in action, be it security, be it operational monitoring. That's essentially business analytics. And the tool works across all of these applications really well. Excellent. Well, Nitin, thanks very much for coming on theCUBE. It's a pleasure meeting you. Thank you. And good luck going forward. Thank you. All right, keep it right there, everybody. We'll be right back with our next guest. This is theCUBE. We're live from Splunk.com.