We have a warranty in place here for patients that come in, we call it the Peace of Mind Warranty. If a patient comes in and has work done we're going to warranty it for a year no questions asked, and that's for a patient that doesn't come in at all. If you're a patient who comes to my office for cleanings and you're a patient who comes in and follows the routines and the advice that I give, I am the type of dentist who's going to redo my work on me.
When patients come in for implant cases and they're coming in and spending a lot of money the question is, well how long is this going to last me for? Is this something that we're going to have to redo often? When it comes to implants the answer inevitably is we're going to do this once. We're going to do this the right way and this is something that's going to work. If an implant doesn't work our dental implant warranty states that it's your money back, no questions asked. I'm not interested at all in keeping money for something that doesn't work. I'm not even interested in making money just for my time. You're paying me to do a procedure the right way, and that's what I'm going to do.