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Published on Nov 6, 2013
This video will show you how to issue/mark a refund in your ISIS database for a player, coach or team payment.
Please Note (for Credit Card payments): if you see a "void" button on the transaction detail page, this means the transaction has not fully processed, and therefore **cannot be refunded at that time.** If you choose the "void" button, this will simply cancel the transaction from processing and you will not receive the funds.