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"There are two critical components you need to for strong service and support..." - Enterasys

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Published on Sep 22, 2010

Salesforce CRM gives us complete visibility into our worldwide customer support, and helps us improve service while reducing costs.

http://www.salesforce.com/showcase/st...

Vala Afshar, VP of Global Technical Services

Salesforce Customer Reference Program: Service Cloud, HI-Tech Hardware

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